Google Groups no longer supports new Usenet posts or subscriptions. Historical content remains viewable.
Dismiss

Turn Virgin voicemail off?

1 view
Skip to first unread message

stephen.wedley

unread,
Aug 25, 2002, 10:41:41 AM8/25/02
to
I've been through all the voice instructions on Virgin Mobile and can't see
how to turn the divert off to my voice mail. When I go abroad next month I
don't calls to divert to this when either my phone is on or off as you have
to pay to retrieve the messages.

Does anyone know whether you can you turn the divert on and off?

Richard

unread,
Aug 25, 2002, 11:06:41 AM8/25/02
to
yes there should be a divert menu on your phone somewhere, what phone and
make do you have? was it bought from virgin?
"stephen.wedley" <stephen...@ntlworld.com> wrote in message
news:n_5a9.1192$AN4.56381@newsfep2-gui...

stephen.wedley

unread,
Aug 25, 2002, 12:07:15 PM8/25/02
to
It's a Motorola V60 and was not bought from Virgin - it is a sim free phone.

"Richard" <richard...@yahoo.co.uk> wrote in message
news:akarsc$1g369v$1...@ID-67053.news.dfncis.de...

Gari P

unread,
Aug 25, 2002, 12:24:19 PM8/25/02
to
"stephen.wedley" <stephen...@ntlworld.com> wrote in message
news:n_5a9.1192$AN4.56381@newsfep2-gui...

ISTR you cannot do this yourself, you have to phone Virgin and ask them to
switch off the auto divert to voicemail. When this is done, if you know your
own voicemail number you can then use the call divert menu on your phone to
divert calls to your voicemail number when off / unavailable etc.

Hope this helps ...
G


Sam Albrow

unread,
Aug 25, 2002, 12:29:43 PM8/25/02
to

"stephen.wedley" <stephen...@ntlworld.com> wrote in message
news:n_5a9.1192$AN4.56381@newsfep2-gui...

call the team on 789 - they gave me some code or something. It didn't work
thats why I didn't remember what it was. Hopefully it should work ok for
you.

Just leave a message on your voicemail sorry I can't take your call please
text me goodbye and leave a silence - no one will hang on for the beep.
(although I have every confidence that virgin will sort it out but if they
don't - and what about the hassle turning it back on if you have hassle
turning it off)

HTH
Sam
>
>


---
Outgoing mail is certified Virus Free.
Sent from \\STN1 on HOMENET1 by user Sam Albrow 'Administrator'.

Checked by AVG anti-virus system (http://www.grisoft.com).
Version: 6.0.384 / Virus Database: 216 - Release Date: 21/08/2002


Richard

unread,
Aug 25, 2002, 12:28:33 PM8/25/02
to
Just type the following codes into your phone to setup call divert options:

##002# Unregister all call diversions

**004*PhoneNumber# Set all configured call diversions to
PhoneNumber

##004# Unregister all configured call diversions

**21*PhoneNumber# Register and activate divert all calls to PhoneNumber

*21# Activate divert all calls
#21# Deactivate divert all calls
##21# Unregister divert all calls
*#21# Check status of divert all calls
**61*PhoneNumber# Register and activate divert on no
answer to PhoneNumber

*61# Activate divert on no answer
#61# Deactivate divert on no answer
##61# Unregister divert on no answer
*#61# Check status of divert on no answer
**62*PhoneNumber# Register and activate divert on not
reachable

*62# Activate divert on not reachable
#62# Deactivate divert on not reachable
##62# Unregister divert on not reachable
*#62# Check status of divert on not
reachable

**67*PhoneNumber# Register and activate divert on busy

*67# Activate divert on busy
#67# Deactivate divert on busy
##67# Unregister divert on busy
*#67# Check status of divert on busy
**Function**Seconds# Delay at diversion may be altered
5-30 sek

"stephen.wedley" <stephen...@ntlworld.com> wrote in message

news:Sd7a9.1331$AN4.65233@newsfep2-gui...

Jon

unread,
Aug 25, 2002, 2:12:12 PM8/25/02
to
Richard opened his or her mouth, and muttered...

> Just type the following codes into your phone to setup call divert options:
<snip code list>

Virgin Mobile does not support call divert, except to voicemail, so your
list of codes is unfortunately of no use to the OP.

To the OP, if 'cancel all diverts' from the handset menu doesn't work you
will have to call Virgin customer service and have them remove the service
for you.
--
Jon
change 'deadspam.com' to 'vizzavi.net' to reply
Top-posters will almost certainly be killfiled

PeterW

unread,
Sep 3, 2002, 4:21:31 AM9/3/02
to
[posted and mailed]

"stephen.wedley" <stephen...@ntlworld.com> wrote in
news:n_5a9.1192$AN4.56381@newsfep2-gui:

Try ##002# and then press send/call/green button - this is the "Cancel all
diverts" which has the effect of sending the following three commands:

##61# - cancel divert if not answered
##62# - cancel divert if out of reach
##67# - cancel divert on busy

(The *#6x# commands query the diverts if you can't be bothered with the
phone menus)

If voicemail is still active then you have to call Virgin CS and ask them
to turn off the default divert to voicemail. They can and will do this. If
they don't understand, tell them (in writing if necessary) that you will be
roaming and will not accept liability for any calls diverted to Voicemail
as they will not let you cancel the diverts. You shouldn't have to go this
far though. My children have Virgin PAYG SIMs and their diverts were
cancelled no problem.

Peter

0 new messages