Vodafone GPRS access - internet APN ?
Craig Bruce
starter pack to my existing account. Although I can access
WAP via GPRS, attempting a connection to the internet via
my Palm Vx fails with a message on the 6310i "Subscribe to
GPRS 1st". The Palm then fails the connection with a PPP
timeout.
I've been through 3 calls to Vodafone (network customer
care and retail customer care) without any luck as yet. Although
the initial call to the network customer care number confirmed
what I'd suspected/read (need to get internet APN added to
my account), subsequent calls to vodafone retail customer
care suggested that 'it looks like it is already added'.....I'm
now awaiting a call back from someone in the accounts
dept. (?)
So while I await Vodafone's call - here is my setup for
analysis/criticism:
-----6310i----------
Settings>GPRS Modem Settings
Active Access Point
Alias: Vodafone ip
GPRS access point: internet
Additional Access Point (1st in list on phone)
Alias: Vodafone GPRS
GPRS access point: wap.vodafone.co.uk
(I added the Active one myself, the other one
came pre-datafilled on the SIM)
Services>Settings
Active Service Settings
Name: Vodafone
Homepage: http://wap:1999/vodafone.wml
Session Mode: Temporary
Connection Security: Off
Data Bearer: GPRS
GPRS Connection: When needed
GPRS access point: wap.vodafone.co.uk
IP address: 212.183.137.12
Authentication Type: Normal
Login type: Automatic
Username: us...@vodafone.net
Password: user
---- Palm Vx ----
Network Preferences
Service name: Vodafone
Username: web
Password: web
Connection: IR to mobile
Phone: *99#
Connection type: PPP
Idle Timeout: Power Off
Query DNS: yes
IP address: Automatic
Login Script:
Send ATZ
Send CR
Send at+cdgcont=1,"ip","internet"
Send CR
End
Jon
cbr...@NOSPAMnortelnetworks.com blurted out for all the world to hear
> I upgraded to a 6310i yesterday and had them add the GPRS
> starter pack to my existing account. Although I can access
> WAP via GPRS, attempting a connection to the internet via
> my Palm Vx fails with a message on the 6310i "Subscribe to
> GPRS 1st". The Palm then fails the connection with a PPP
> timeout.
Apparently, you need to be on GPRS1 or higher for internet access, not GPRS
starter.
--
Jon
change 'deadspam.com' to 'vizzavi.net' to reply
James Collings
"Craig Bruce" <cbr...@NOSPAMnortelnetworks.com> wrote in message
news:bhfdba...@firewall.bensdomain...
> I upgraded to a 6310i ....... connection to the internet via
> my Palm Vx fails with a message on the 6310i "Subscribe to
> ..........
> GPRS access point: wap.vodafone.co.uk
>
>
>
Did anyone ever get back to you on this one?
I have tried to do the same thing, and I can't get it to work either. I
think that your APN is wrong, since the WAP location will not talk IP, which
is what your palm is trying to do.
--
Craig Bruce
news:abtgkn$veh$1...@newsg3.svr.pol.co.uk...
>
> "Craig Bruce" <cbr...@NOSPAMnortelnetworks.com> wrote in message
> news:bhfdba...@firewall.bensdomain...
> > I upgraded to a 6310i ....... connection to the internet via
> > my Palm Vx fails with a message on the 6310i "Subscribe to
> > GPRS 1st". ..........
Yes and no...
Calls to customer services got nowhere, with assurances that the internet
APN
was infact assigned to my account. So, in the end I went back into my local
Vodafone store to talk to the sales guy there. Fortunately, he was on the
ball
and immediately pointed out that the internet APN is not available with the
GPRS starter pack and that I needed GPRS 1 as a minimum. This is printed
in their latest tariff sheet, I just missed it, and he hadn't twigged when I
originally asked for GPRS that I wanted data access (who wouldn't?).
He called the accounts team requesting GPRS 1 and told me it would take 1/2
hour to activate. 3 hours later when I was still getting the same error I
called
customer services again and asked them to confirm I had GPRS 1 rather than
the GPRS starter pack on my account....."Oh, no" they said "would you like
GPRS 1 ?" Grrrrr.....
Now happily using my Palm via GPRS until the store gets more stock of
3870's - at £450 for existing Vodafone subscribers you can't go far wrong.
Craig
Sam Nelson
"Craig Bruce" <cbr...@NOSPAMnortelnetworks.com> writes:
> He called the accounts team requesting GPRS 1 and told me it would take 1/2
> hour to activate. 3 hours later when I was still getting the same error I
> called
> customer services again and asked them to confirm I had GPRS 1 rather than
> the GPRS starter pack on my account....."Oh, no" they said "would you like
> GPRS 1 ?" Grrrrr.....
I was told (when I went back to the shop to ask why I couldn't use GPRS with
the GPRS1 tariff I'd requested when I bought the phone) that they'd take the
GPRS settings off my account and put them back again, but that I wouldn't be
able to use it until after midnight that night.
My impression all the way through this setup has been that real life GPRS
service is a lot closer to the bleeding edge than Mr Vodafone would admit in
public.
--
SAm.
Cool As Blue
"Craig Bruce" <cbr...@NOSPAMnortelnetworks.com> wrote in message
Got mine for £403 from Vodafone.....well, I got a T68i,camera & 3870 for
£600. Not bad eh ?
Cool
Craig Bruce
news:B8zE8.2505$UL2.1...@newsfep1-win.server.ntli.net...
> "Craig Bruce" <cbr...@NOSPAMnortelnetworks.com> wrote in message
> > 3870's - at £450 for existing Vodafone subscribers you can't go far
> wrong.
>
>
> Got mine for £403 from Vodafone.....well, I got a T68i,camera & 3870 for
> £600. Not bad eh ?
The trick seems to be finding a Vodafone store with all the components you
require in stock. My local store (Maidenhead) has had 2 Ipaq's since last
Friday, both reserved for customers. I went in on Monday and was told this,
so ordered one of my own. I was told at the time that they'd get stock in
quite quickly and might have one in by the end of the week - as the
assistant wrote my order into their high-tech paper based diary.
Went back to the store today, same assistant, the two reserved Ipaqs are
still there - one should be collected today, the other is awaiting a T68 to
be paired with it (no ETA). They have no idea when mine might arrive
and cannot find out - they get a daily delivery but don't know until the
boxes arrive what they will receive. Oh, and since their stock level online
shows 2 (the reserved ones), which is more than the 1 (demo/reserved)
stock shown at pretty much every other store, their view is that they might
not get any more stock through until the two instore go to customers. So,
can I have the reserved one that is awaiting a T68, no. Can they get an
Ipaq from another store, no - they're all reserved or demos. Can I order
one via the Vodafone online store, no - they'll refer me to my nearest
store, where do I live ?
i.e. Vodafone have taken my order but can't tell me when they'll have
stock....or whether the current £450 offer will still be valid when it
does arrive (for obvious reasons I have not closed the deal by paying
upfront). £528 in stock at expansys doesn't seem that bad after all!
Grrrrr....
Oh, and the assistant was also unable to indicate whether or not
Vodafone do any deals on the GSM/GPRS expansion pack for
the Ipaq.
Craig
Steve T
"Craig Bruce" <cbr...@NOSPAMnortelnetworks.com> wrote in message
>
> Now happily using my Palm via GPRS until the store gets more stock of
> 3870's - at £450 for existing Vodafone subscribers you can't go far
wrong.
>
Craig, do you mean you've got the GPRS connection working with the
configuration you posted earlier in the thread?
I have a problem with the way that configuration looks... although I got
the same advice from Vodafone. In it, you're establishing the GPRS service
(*99#) *before* you're setting the GPRS context (the 'gpdcont' command in
the script).
I ended up setting up a 'PC' type connection so it wouldn't dial anything
first, executed the script, but added at the end "atd*99#" -- this works
but not consistently, sometimes only every other connection or every third
connection actually makes a GPRS connection.
Do you get GPRS reliably, all the time? Could you share your current
configuration?
Thanks!
Steve T
Steven
>configuration you posted earlier in the thread?
>
>I have a problem with the way that configuration looks... although I got
>the same advice from Vodafone. In it, you're establishing the GPRS service
>(*99#) *before* you're setting the GPRS context (the 'gpdcont' command in
>the script).
>
>I ended up setting up a 'PC' type connection so it wouldn't dial anything
>first, executed the script, but added at the end "atd*99#" -- this works
>but not consistently, sometimes only every other connection or every third
>connection actually makes a GPRS connection.
I am using Vodafone GPRS perfectly. You do need to download their
software from www.vodaofne.co.uk website. Click on Support->GPRS
and the on the right bottom corner, there is a link to connect me
software. Download the software, install it and everything works
perfectly.
--
1.Call international using your mobile free minutes - http://www.0870-dial.co.uk
or at low rates using http://www.qxtelecom.co.uk/qxcall, including Payphones.
Phil Thompson
"Steven" <!!!us...@clara.co.uk> wrote in message
news:706gfu0cp3u341sv2...@4ax.com...
> I am using Vodafone GPRS perfectly. You do need to download their
> software from www.vodaofne.co.uk website.
no you don't. Leaving aside the error in the URL it is absolutely not
necessary to use any extra software to use GPRS, you just need to RTFM and
use the right commands.
Phil
Dave Staniforth
<!!!us...@clara.co.uk> writes
>>Craig, do you mean you've got the GPRS connection working with the
>>configuration you posted earlier in the thread?
>>
>>I have a problem with the way that configuration looks... although I got
>>the same advice from Vodafone. In it, you're establishing the GPRS service
>>(*99#) *before* you're setting the GPRS context (the 'gpdcont' command in
>>the script).
>>
>>I ended up setting up a 'PC' type connection so it wouldn't dial anything
>>first, executed the script, but added at the end "atd*99#" -- this works
>>but not consistently, sometimes only every other connection or every third
>>connection actually makes a GPRS connection.
>
>
>I am using Vodafone GPRS perfectly. You do need to download their
>software from www.vodaofne.co.uk website. Click on Support->GPRS
>and the on the right bottom corner, there is a link to connect me
>software. Download the software, install it and everything works
>perfectly.
The above URL should be http://www.vodafone.co.uk
--
Dave Staniforth
Steven
>necessary to use any extra software to use GPRS, you just need to RTFM and
>use the right commands.
Doh... it is www.vodafone.co.uk
Care to enlight me of the correct setting for Vodafone GPRS without
using thieir connect me software ?
Steve T
>
> I am using Vodafone GPRS perfectly. You do need to download their
> software from www.vodaofne.co.uk website. Click on Support->GPRS
> and the on the right bottom corner, there is a link to connect me
> software. Download the software, install it and everything works
> perfectly.
My apologies, I should've clarified that I'm trying to get a defniitive
configuration for GPRS on a PalmPilot, not a PC.
Steve T
"Phil Thompson" <p...@redhotant.com> wrote in message
news:ad9umf$vcj0f$1...@ID-31134.news.dfncis.de...
Yep, I've RTFM, but I'm pretty sure the FM is not correct for PalmPilots.
As I said, it has the PalmPilot dialling *99# and only then does it send
the context definition (cgdcont). I've developed a 'home grown'
configuration that works, but only one time out of two or three. The
Vodafone instructions don't work at all for me.
I'd love to hear from someone who has a consistent, 100% successful
GPRS-connection configuration for PalmPilots, and would be willing to share
it with this fine group.
Cheers
Steve T
Peter J Downing
wrote:
On my Sony Clie and using T39m, it works everytime for me as follows,
Under Preferences.... Network
Service: Internet (or anything you want to call it)
User Name: web
Password: web
Connection: (However you connect your phone to the Palm device)
Phone: *99***X# (where X is the CID number on the phone of the
Internet GPRS connection)
Then under "Details..."
Connection type:PPP
Idle timeout: Never
Query DNS: checked
IP address: Automatic checked
Then under "Script..."
Send:atz
SendCR:
Send:at+cgdcont=X,"ip","internet" (where X is the CID number as
above)
SendCR:
End:
See how you get on.
Phil Thompson
wrote:
>I'd love to hear from someone who has a consistent, 100% successful
>GPRS-connection configuration for PalmPilots, and would be willing to share
>it with this fine group.
I use *98*n# to dial, this selects CID=n from the 4 I have set up on
my T39 (one each for WAP and internet on each of Voda and Orange)
that's it.
The phone works fine with all 4 profiles and if you haven't got that
to work the above won't work as it relies on the phone profiles, as
does the 99 command but it has more options that you don't need for
TCP/IP.
Commands like +cgdcont are a bloody nuisance as they redefine the
profiles in the phone so you're chuffed to get the thing working on
the laptop or whatever then 3 days later discover you can't read email
with the phone's POP3 client.
I use a Handspring Visor, a Psion 5 Mx and a laptop all with the same
commands just using the stuff the phone already knows.
"PalmPilot" may not be an adequate definition to solve your problem,
as a first step I suggest you get a terminal app on the pilot and talk
to the phone via IR and see if you get responses to the AT commands.
There are some issues getting phones to talk to Palms.
Also check that the phone works properly on its own and that you're
not trying to WAP on the internet APN or do Intenret stuff on the WAP
APN.
It isn't 100% succesful becasue GPRS isn't 100% succesful in itself,
maybe 80%. Becasue I know its setup correctly if it doesn't work I
either try again or wait till later, I don't tool around with the
settings.
Phil
Phil Thompson
<peter....@bigfoot.com> wrote:
>On my Sony Clie and using T39m, it works everytime for me as follows,
>
>Then under "Script..."
>
>Send:atz
>SendCR:
>Send:at+cgdcont=X,"ip","internet" (where X is the CID number as
>above)
>SendCR:
>End:
>
Try it without the script, this is just redefining CID X every time
which seems pointless as the phone stores it for you. I use the same
phone with no script, also *98*X# is shorter and equally effective.
Phil
Phil Thompson
<steven@[removethis]qxtelecom.co.uk> wrote:
>Care to enlight me of the correct setting for Vodafone GPRS without
>using thieir connect me software ?
depends on OS and phone to some extent, but a DUN connectoid pointing
at the IR port or phone modem with *98*N# as the number to dial works
for me with a T39 and Windows XP Pro (previously also with 98SE) it
also works with PalmOS and Epoc.
the phone is set up with CID=N set to
APN=internet
blank username and password
data compression off
header compression off
everything else at default
The DUN connectoid has tcp/ip only and everything else off or server
assigned.
I have subscribed to one of the Voda GPRS bundles, some say you can't
get the Internet APN on the 2p/kB payg option.
Phil
Steve T
> I use *98*n# to dial, this selects CID=n from the 4 I have set up on
> my T39 (one each for WAP and internet on each of Voda and Orange)
>
> that's it.
Ok, I'm using a Nokia 6310i, the GPRS modem settings seem a little
primitive... I can choose which access point (1 through 5) is the active
access point, and I can edit whichever one is the active one. The editing
lets me set up an Alias (can't see that's much use) and it lets me specify
a GPRS access point which I assume is my APN.
> The phone works fine with all 4 profiles and if you haven't got that
> to work the above won't work as it relies on the phone profiles, as
> does the 99 command but it has more options that you don't need for
> TCP/IP.
It looks like the GPRS modem settings are separate from the Nokia's GPRS
WAP settings, so I suspect there's no "phone-only" way to verify the GPRS
modem settings.
>
> Commands like +cgdcont are a bloody nuisance as they redefine the
> profiles in the phone so you're chuffed to get the thing working on
> the laptop or whatever then 3 days later discover you can't read email
> with the phone's POP3 client.
Well, I'm always trying to set the same cgdcont values, so it's not like
I'm toggling them back and forth.
> "PalmPilot" may not be an adequate definition to solve your problem,
> as a first step I suggest you get a terminal app on the pilot and talk
> to the phone via IR and see if you get responses to the AT commands.
> There are some issues getting phones to talk to Palms.
The phone communication is fine, standard DUN isn't a problem, so I'm
confident that the phone responds to AT commands. And remember my issue
isn't getting GPRS to work -- it's getting GPRS to work repeatedly.
>
> Also check that the phone works properly on its own and that you're
> not trying to WAP on the internet APN or do Intenret stuff on the WAP
> APN.
Good advice. I'm using "internet" which is AFAIK the Internet APN for
Vodafone UK.
>
> It isn't 100% succesful becasue GPRS isn't 100% succesful in itself,
> maybe 80%. Becasue I know its setup correctly if it doesn't work I
> either try again or wait till later, I don't tool around with the
> settings.
Then maybe that's it... perhaps GPRS (or Vodafone's implementation) is
still in its infancy.
Thanks again for your insights.
Cheers
Steve T
Steve T
I couldn't get working! However the fact that you're 100% successful with
it gives me heart to try again. :-)
I appreciate your response to my question, I'll give it a go.
Cheers
Steve T
Steve T
> >
>
> Try it without the script, this is just redefining CID X every time
> which seems pointless as the phone stores it for you. I use the same
> phone with no script, also *98*X# is shorter and equally effective.
>
> Phil
Thanks for the tip, Phil!
Cheers
Steve T
Phil Thompson
wrote:
>It looks like the GPRS modem settings are separate from the Nokia's GPRS
>WAP settings, so I suspect there's no "phone-only" way to verify the GPRS
>modem settings.
shame. The T39 has a POP3 email client which is dead handy for
checking internet APNs.
On the T39 you define data accounts (how to connect) and WAP settings
(what to connect to) separately. The former have the CID number
referenced in the *99 and *98 commands.
I find Vodafone is more reliable than Orange for GPRS, but both have
their periods of "network death" where the phone will say
"Connecting..." for minutes on end until the Palm or laptop times out.
This can happen with a decent looking phone signal and the GPRS
indicator lit up (or black, in my case).
Phil