Orange "View My Bill"

Justin Johnson

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Mar 11, 2004, 9:30:51 AM3/11/04

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When was the last time it worked, I haven't got my paper bill this month for
some reason but can see my bill for this month online and the ammount
listed.

However since I got it and I clicked on to view it the stupid Orange site
gives this:

The 'view bill' service is currently unavailable. We apologise for any
inconvenience caused.
Please try again later.

And has done all week, any ideas?

僻剞

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Mar 11, 2004, 11:18:13 AM3/11/04

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It's never less than wobbly, but it worked fine for me when I d/l this
month's pdf on Sunday.

It's unreliable, but eventually works. I have my last 28 monthly bills
copied locally, and 24 of them were saved on the day after my billing
date.

J-A-K-E

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Mar 12, 2004, 4:08:27 AM3/12/04

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"Justin Johnson" <blac...@bluesweb.co.uk> wrote in message
news:pN_3c.21365$Y%6.19...@wards.force9.net...

Hi,

I spoke to a Tubby about this a month or so ago.

What she told me was actually correct (I did not believe her at the time)

One of the causes of this error, and is true in my case, when the Bill is
large (No. of pages) it gives you the error mentioned and sure enough it
always let me open Jans bill (6-7 pages) but has not let me open Dec or Feb
(10+ pages)

They are aware of the problem, and are "upgrading" the system, so hopefully
fingers crossed within a year or two they may correct this obviously very
easy to solve, problem

僻剞

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Mar 12, 2004, 7:08:09 AM3/12/04

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On Fri, 12 Mar 2004 09:08:27 -0000, "J-A-K-E"
<J-A-K-E-...@Aol-No-Spam.com> wrote:

>One of the causes of this error, and is true in my case, when the Bill is
>large (No. of pages) it gives you the error mentioned and sure enough it
>always let me open Jans bill (6-7 pages) but has not let me open Dec or Feb
>(10+ pages)

Hmm. Not true here. My Feb bill is 10 pages and my October bill was
11, and both of those have been saved OK.

Stephen Reed

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Mar 12, 2004, 1:58:31 PM3/12/04

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I recently joined Orange within three week and wanted to set up to see my
bill and other services etc, sent off the application on the web site etc,
got all the codes and followed the instructions and still the view bill page
is not available at this time and all other pages have Error you need to set
up you mobile phone! I give up! Taking the phone back, sent them emails to
tell them the problems i'm having and they even don't reply....

Steve
"僻剞" <no....@nowhere.net> wrote in message
news:4u93505h9tm7v37bf...@4ax.com...

Laurie Dunkley

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Mar 12, 2004, 2:13:36 PM3/12/04

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"Stephen Reed" <stevie_r...@hotmail.com> wrote in message
news:107911791...@doris.uk.clara.net...

> I recently joined Orange within three week and wanted to set up to see my
> bill and other services etc, sent off the application on the web site etc,
> got all the codes and followed the instructions and still the view bill
page
> is not available at this time and all other pages have Error you need to
set
> up you mobile phone! I give up! Taking the phone back, sent them emails to
> tell them the problems i'm having and they even don't reply....
>
>

The Orange website (and therefore any interactivity) is an absolute
disgrace, and Orange refuse to do anything about it. Vote with your feet.
Vodafone springs to mind as the only other alternative (albeit pricey)

Laurie