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T-Mobile Do I need to confirm cancellation in writing?

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Ken

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May 15, 2008, 9:32:04 AM5/15/08
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Over the years I've had many phones from Three and always phoned in the
cancellation and never found a problem.
Just about to cancel an 18 month contract with T Mobile does anything think
I should confirm that in writing?

Ken


martin_p...@hotmail.com

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May 16, 2008, 4:39:27 AM5/16/08
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Definitely. You should put anything like that in writing. I wouldn't
trust any reassurances I get from any company's call centre where the
conversation is of any significance. You may never have had a problem,
but it's on the odd occasion that you do have a problem when you'll be
grateful you've got the paperwork. I always fax such letters, using an
old fashioned fax machine - cheaper than second-class post,
instantaneous, and you get a delivery report which can be used in
evidence if needed!

Ken

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May 16, 2008, 8:49:44 AM5/16/08
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<martin_p...@hotmail.com> wrote in message
news:c032e11b-bb8d-4f1d...@k13g2000hse.googlegroups.com...

You are right and I will do as you have suggested.
Thanks
Ken


Jon Parker

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May 18, 2008, 3:16:47 PM5/18/08
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In article <482c3b57$0$26087$db0f...@news.zen.co.uk>, "Ken" <Reply to
NG only> says...

ot unless you've got nothing better to do. I never have.
--
Regards
Jon

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