Orange "Your Account" won't recognise my number and other issues...
Marcus Fox
ringing up and they gave me my number. Got the SIM updates, and texts that
told me I had 300 free texts and free 1mb data.
I imagine that I'll be able to check my balance on-line, so I go to register
at "your account". I get as far as them asking me to enter my number. I do
so and it says "Sorry, this service is only available to Orange customers".
Anyone know why it's not registering? Orange gave me £1 free credit, so I
used this to dial another mobile and hang up, and see what number was left
in the missed calls, and it's the same as the one I put in. What gives?
Also, this 300 free texts they've given me is rather at odds with the free
UK evening calls and 3000 free evening and weekend texts for £15 top-up, as
the message telling me about my 300 free texts says I get another 300 when I
top up by £10. But I thought for £10 top up I got free UK evening calls, and
for £15 top-up, 3000 free evening and weekend texts as well as the free
evening calls. Have they put me on a different tariff?
Is there a freephone number for them? Technical support seems a little
pricey at 50p/min.
Marcus
ray
"Marcus Fox" <please-reply-via-newsgroup-th@-i-posted-to.com> wrote in
message news:7v5gf.4356$hX5....@newsfe2-win.ntli.net...
Is that too obvious?
Marcus Fox
"ray" <r...@bti.net> wrote in message
news:E77gf.6006$D03....@newsfe5-gui.ntli.net...
> Speak to Orange as only they will know what agreement you have with them.
> Is that too obvious?
Which is why I asked for the number to contact them.
Marcus
BlueGhost
> Have registered my free SIM that I got on the Internet with Orange by
> ringing up and they gave me my number. Got the SIM updates, and texts that
> told me I had 300 free texts and free 1mb data.
>
> I imagine that I'll be able to check my balance on-line, so I go to register
> at "your account". I get as far as them asking me to enter my number. I do
> so and it says "Sorry, this service is only available to Orange customers".
> Anyone know why it's not registering? Orange gave me £1 free credit, so I
> used this to dial another mobile and hang up, and see what number was left
> in the missed calls, and it's the same as the one I put in. What gives?
on a side note i can't get the orange website to register my new
contract handset - it keeps saying technical errors for the past 5 days
- i've emailed orange for an answer
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Michael Pritchard
Web :: http://www.blueghost.co.uk
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Martin²
I feel the same !
Regards,
Martin
Jon
world to hear...
> Have registered my free SIM that I got on the Internet with Orange by
> ringing up and they gave me my number. Got the SIM updates, and texts that
> told me I had 300 free texts and free 1mb data.
>
> I imagine that I'll be able to check my balance on-line, so I go to register
> at "your account". I get as far as them asking me to enter my number. I do
> so and it says "Sorry, this service is only available to Orange customers".
> Anyone know why it's not registering? Orange gave me £1 free credit, so I
> used this to dial another mobile and hang up, and see what number was left
> in the missed calls, and it's the same as the one I put in. What gives?
Wait 1 day for you number to proliferate accross all the various
different system in use.
--
Regards
Jon
Jon
450 from your phone. 25p per call.
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Regards
Jon