Dialing 111 from abroad

[Mark Carver]

Recently I've had to dial 111 on someone's advice, to arrange assistance.

Is such a feat possible from abroad ?

Googling suggested that +44 300 020 0155 works, but it doesn't anymore,
and you get a message (at least dialing it from the UK) to dial 111.

Any other possible methods ?



--
Mark
Please replace invalid and invalid with gmx and net to reply.

[Scott]

On Sun, 8 Jan 2017 10:52:23 +0000, Mark Carver
<mark....@invalid.invalid> wrote:

>Recently I've had to dial 111 on someone's advice, to arrange assistance.
>
>Is such a feat possible from abroad ?
>
>Googling suggested that +44 300 020 0155 works, but it doesn't anymore,
>and you get a message (at least dialing it from the UK) to dial 111.
>
>Any other possible methods ?

You could call or text a friend and get him or her to do it for you.
This might work out cheaper.

[Andrew Gabriel]

In article <lic47c9panagorm7a...@4ax.com>,

For England, it needs to be called from the same area as the patient,
as it is routed to local heath services who pay for it.

For Scotland, all calls go to the same place.

Calling from abroad won't work, as it would have no idea where to
route your call (or who is going to pay for the service).
I think you would need to ask the local heath authority if they
have an alternative number you can call.

There is an EU equivalent number 116117 but I don't know if it's
available anywhere in the UK. EU countries are not required to
implement it, but must not allocate it for any other purpose.
However, this is for local support, not getting support for
someone else in a different country.

--
Andrew Gabriel
[email address is not usable -- followup in the newsgroup]

[Mark Carver]

On 08/01/2017 13:56, Andrew Gabriel wrote:
> In article <lic47c9panagorm7a...@4ax.com>,
> Scott <newsg...@gefion.myzen.co.uk> writes:

>> You could call or text a friend and get him or her to do it for you.
>> This might work out cheaper.

Yes indeed, but I'd ideally not have to involve (yet) another party,

> For England, it needs to be called from the same area as the patient,
> as it is routed to local heath services who pay for it.

> Calling from abroad won't work, as it would have no idea where to
> route your call (or who is going to pay for the service).

Umm, so actually it's not going to be any use from somewhere other than
my locality within the UK either :-(

> I think you would need to ask the local heath authority if they
> have an alternative number you can call.

Looks like the only option, I'll have a go, wish me luck !

[Woody]

"Mark Carver" <mark....@invalid.invalid> wrote in message
news:edf4bs...@mid.individual.net...

Does 0845 46 47 still work? You should be able to dial that from
outside the UK.


--
Woody

harrogate3 at ntlworld dot com

[Graham.]

On Sun, 8 Jan 2017 13:56:46 -0000 (UTC), and...@cucumber.demon.co.uk
(Andrew Gabriel) wrote:

>In article <lic47c9panagorm7a...@4ax.com>,
> Scott <newsg...@gefion.myzen.co.uk> writes:
>> On Sun, 8 Jan 2017 10:52:23 +0000, Mark Carver
>> <mark....@invalid.invalid> wrote:
>>
>>>Recently I've had to dial 111 on someone's advice, to arrange assistance.
>>>
>>>Is such a feat possible from abroad ?
>>>
>>>Googling suggested that +44 300 020 0155 works, but it doesn't anymore,
>>>and you get a message (at least dialing it from the UK) to dial 111.
>>>
>>>Any other possible methods ?
>>
>> You could call or text a friend and get him or her to do it for you.
>> This might work out cheaper.
>
>For England, it needs to be called from the same area as the patient,
>as it is routed to local heath services who pay for it.
>
>For Scotland, all calls go to the same place.
>
>Calling from abroad won't work, as it would have no idea where to
>route your call (or who is going to pay for the service).

Well they will have a nice surprise if I need to call, as all the
calls my wife and I make from our mobiles uses a dial-through* on my
Raspberry Pi Astrisk PABX at home, and 1xx numbers are by default
routed via my landline.

*That's a slight oversimplication; the way I normally use it is to
call a trigger number, asterisk checks the CLI is authorised, waits a
couple of seconds, then calls me back with a DISA dial-tone. The
initial trigger call is not actually answered, so there is no charge.


--

Graham.

%Profound_observation%

[Mark Carver]

On 08/01/2017 18:39, Woody wrote:

>
> Does 0845 46 47 still work? You should be able to dial that from
> outside the UK.

Just tried it, it asks whether I live in Wales or England, I selected
England and it said redial 111 :-(

[Scott]

On Sun, 8 Jan 2017 19:22:33 +0000, Mark Carver
<mark....@invalid.invalid> wrote:

>On 08/01/2017 18:39, Woody wrote:
>
>>
>> Does 0845 46 47 still work? You should be able to dial that from
>> outside the UK.
>
>Just tried it, it asks whether I live in Wales or England, I selected
>England and it said redial 111 :-(

I wonder if you would get a different message if the call originated
abroad. I expect not.

[Mark Carver]

I'm off to Paris next week on a business trip, I'll try it

[Scott]

On Sun, 8 Jan 2017 19:39:59 +0000, Mark Carver

<mark....@invalid.invalid> wrote:

>On 08/01/2017 19:38, Scott wrote:
>> On Sun, 8 Jan 2017 19:22:33 +0000, Mark Carver
>> <mark....@invalid.invalid> wrote:
>>
>>> On 08/01/2017 18:39, Woody wrote:
>>>
>>>>
>>>> Does 0845 46 47 still work? You should be able to dial that from
>>>> outside the UK.
>>>
>>> Just tried it, it asks whether I live in Wales or England, I selected
>>> England and it said redial 111 :-(
>>
>> I wonder if you would get a different message if the call originated
>> abroad. I expect not.
>
>I'm off to Paris next week on a business trip, I'll try it

Another thought: is there still an operator? Could he or she place
the call in the old-fashioned way?

[Graham J]

Scott wrote:
> On Sun, 8 Jan 2017 19:39:59 +0000, Mark Carver
> <mark....@invalid.invalid> wrote:
>
>> On 08/01/2017 19:38, Scott wrote:
>>> On Sun, 8 Jan 2017 19:22:33 +0000, Mark Carver
>>> <mark....@invalid.invalid> wrote:
>>>
>>>> On 08/01/2017 18:39, Woody wrote:
>>>>
>>>>>
>>>>> Does 0845 46 47 still work? You should be able to dial that from
>>>>> outside the UK.
>>>>
>>>> Just tried it, it asks whether I live in Wales or England, I selected
>>>> England and it said redial 111 :-(
>>>
>>> I wonder if you would get a different message if the call originated
>>> abroad. I expect not.
>>
>> I'm off to Paris next week on a business trip, I'll try it
>
> Another thought: is there still an operator? Could he or she place
> the call in the old-fashioned way?
>

I'm interested to know why you might need this facility.

I can understand that when in the UK it is appropriate for your call to
be routed to a service centre near you; so that you can if necessary be
helped by people who are physically near you.

While abroad, I would have thought that the place to call is the local
non-emergency health support line - if such a thing exists in the
country you are visiting. There may then be a language difficulty - and
I would expect you to resolve that by calling instead the people who
provide your travel health insurance.

Alternatively, it might be better to call the number for the GP that you
are registered with - for example if you need specific information about
whatever prescription drugs you use, or about an existing medical
condition that the GP knows of. Perhaps this will normally only work
during office hours. It may also be a non-geographic number, in which
case a personal visit to the surgery before you tavel might be in order,
to obtain a suitable number to call.

--
Graham J

[Mark Carver]

On 09/01/2017 08:50, Graham J wrote:

>
> I'm interested to know why you might need this facility.

It for out of hours medical attention for my mother, she's not really
up to ringing 111 herself now, and battling through all the (as she sees
it) 'obstructions' and relaying information about her key safe etc etc.

I've done this a couple of times recently on her behalf, and it works
well, and without any issues.

[Graham J]

Mark Carver wrote:
> On 09/01/2017 08:50, Graham J wrote:
>
>>
>> I'm interested to know why you might need this facility.
>
> It for out of hours medical attention for my mother, she's not really
> up to ringing 111 herself now, and battling through all the (as she sees
> it) 'obstructions' and relaying information about her key safe etc etc.
>
> I've done this a couple of times recently on her behalf, and it works
> well, and without any issues.
>
>

Ah, understood.

When you next visit your mother, try ringing 111 and asking them whether
there is a number that you can ring from elsewhere including overseas.

Or try ringing from your UK home location and asking the same question.

However I would doubt that anybody at 111 will understand the issue ...

Probably the number for her GP surgery would work - it may be worth
talking to them before the next emergency arises.


--
Graham J

[David Wade]

On 08/01/2017 10:52, Mark Carver wrote:
> Recently I've had to dial 111 on someone's advice, to arrange assistance.
>
> Is such a feat possible from abroad ?
>
> Googling suggested that +44 300 020 0155 works, but it doesn't anymore,
> and you get a message (at least dialing it from the UK) to dial 111.
>
> Any other possible methods ?
>
>
>

What about Skype?

Dave

[Mark Carver]

Just tried it, for starters I'm forced to present it as +44 111, and
I just get the NU tone

[Mark Carver]

On 09/01/2017 13:03, Graham J wrote:

>
> However I would doubt that anybody at 111 will understand the issue ...

No !

> Probably the number for her GP surgery would work - it may be worth
> talking to them before the next emergency arises.


> Probably the number for her GP surgery would work - it may be worth
> talking to them before the next emergency arises.

Yes, dialling that number after hours just gets a reordered message
telling me to dial 111.

It's really annoying, because until a couple of years ago, the local out
of hours service (which is what we end up here with still) called
Hants Doc, was a good old-fashioned local geographical number.

That number of course now, just says 'redial 111'

I actually need to sort out third party service to handle my mother's
condition, involving neck dongles, alarms, etc etc. She so stubborn she
refuses to wear one at present, but anyway, that's another topic !.....

Thanks all, for all the suggestions and info.....

[David Woolley]

On 10/01/17 07:36, Mark Carver wrote:
>
> It's really annoying, because until a couple of years ago, the local out
> of hours service (which is what we end up here with still) called
> Hants Doc, was a good old-fashioned local geographical number.
>
> That number of course now, just says 'redial 111'
>
> I actually need to sort out third party service to handle my mother's
> condition, involving neck dongles, alarms, etc etc. She so stubborn she
> refuses to wear one at present, but anyway, that's another topic !.....

You should also consider writing to the GP and ringing adult social
services during working hours, asking them for advice on how to handle
the situation.

Anyone as described should already have had a social services
assessment. The aim of social services is generally to keep people in
their own home as long as possible, and initial advice is free.

[Flop]

On 10/01/2017 07:27, Mark Carver wrote:
> On 09/01/2017 17:06, David Wade wrote:
>> On 08/01/2017 10:52, Mark Carver wrote:
>>> Recently I've had to dial 111 on someone's advice, to arrange
>>> assistance.
>>>
>>> Is such a feat possible from abroad ?
>>>
>>> Googling suggested that +44 300 020 0155 works, but it doesn't anymore,
>>> and you get a message (at least dialing it from the UK) to dial 111.
>>>
>>> Any other possible methods ?
>>>
>>>
>>>
>> What about Skype?
>
> Just tried it, for starters I'm forced to present it as +44 111, and
> I just get the NU tone
>
>

Sorry if I have missed this but could you contact the local Clinical
Commissioning Group for advice:

http://www.nhs.uk/Service-Search/Clinical-Commissioning-Group/LocationSearch/1


--

Flop

2016 Resolution - lose 10pounds.
Only 15 pounds to go.

[Graham.]

On Tue, 10 Jan 2017 07:27:27 +0000, Mark Carver
<invalid...@gmx.net> wrote:

>On 09/01/2017 17:06, David Wade wrote:
>> On 08/01/2017 10:52, Mark Carver wrote:
>>> Recently I've had to dial 111 on someone's advice, to arrange assistance.
>>>
>>> Is such a feat possible from abroad ?
>>>
>>> Googling suggested that +44 300 020 0155 works, but it doesn't anymore,
>>> and you get a message (at least dialing it from the UK) to dial 111.
>>>
>>> Any other possible methods ?
>>>
>>>
>>>
>> What about Skype?
>
>Just tried it, for starters I'm forced to present it as +44 111, and
>I just get the NU tone

Interesting. Trying Skype from the Android App informs me that all
emergency calls are routed via the mobile network.

However, trying Skype from the Windows PC App gets a Scots female
voice "Welcome to NHS24, press 9 to continue"

Whether that would work from a non UK-IP address is a different
matter.


--

Graham.

%Profound_observation%

[David Wade]

Surely it depends on the number presented. I can present a UK number on
Skype when calling from Spain, or a Spanish Mobile when calling from the
UK. The latter freaks my Spanish builder out...

.. just tried it from Spain on a Windows PC and presenting a UK number
and I too get the "Welcome to NHS24, press 9 to continue"

Dave

[Graham.]

On Tue, 10 Jan 2017 21:20:04 +0000, David Wade <dave....@gmail.com>
wrote:

I only have a Skype username, I have no Skype-in number or Skype-out
service other than what you get by default (0800 numbers principally)

Also I am in England and there is nothing in my profile that would
suggest I have any connection to Scotland. NHS24 is the Scottish
equivalent of NHS111


--

Graham.

%Profound_observation%

[Mark Carver]

On 10/01/2017 21:20, David Wade wrote:

>>
> Surely it depends on the number presented. I can present a UK number on
> Skype when calling from Spain, or a Spanish Mobile when calling from the
> UK. The latter freaks my Spanish builder out...
>
> .. just tried it from Spain on a Windows PC and presenting a UK number
> and I too get the "Welcome to NHS24, press 9 to continue"

My Skype account presents my UK mobile number, and as I say, dialling
'+44 111' gets the NU tone. The app (on my phone) doesn't allow me to
dial anything without an international prefix.

[Tweed]

Mark Carver <invalid...@gmx.net> wrote:
> On 10/01/2017 21:20, David Wade wrote:
>
>>>
>> Surely it depends on the number presented. I can present a UK number on
>> Skype when calling from Spain, or a Spanish Mobile when calling from the
>> UK. The latter freaks my Spanish builder out...
>>
>> .. just tried it from Spain on a Windows PC and presenting a UK number
>> and I too get the "Welcome to NHS24, press 9 to continue"
>
> My Skype account presents my UK mobile number, and as I say, dialling
> '+44 111' gets the NU tone. The app (on my phone) doesn't allow me to
> dial anything without an international prefix.
>
>

Having an elderly parent in much the same position I thought I might want
to do the same as Mark one day. I rang the admin office of my local
(English) 111 provider (first question - how did you get this number, it's
for professionals only. Me: it's on your website, Them: oh, we must get it
removed) The upshot of the conversation is that they said 111 would not
"triage" my mother unless the person calling on her behalf was in the same
house, so there was no point in trying to call from elsewhere. Anyway, I'd
caution against 111 anyway. Last time I used them they wanted me to drag my
mother, who had just fallen, into hospital on my own. After giving up on
them and calling 999 the resultant ambulance crew took her into hospital
under blue lights and she went straight to the resus bay, bypassing all
queues. She then spent three weeks in hospital with a serious lung
infection. I think if I'd followed 111's advice she might have died.

[Graham J]

Tweed wrote:
> Mark Carver <invalid...@gmx.net> wrote:
>> On 10/01/2017 21:20, David Wade wrote:
>>
>>>>
>>> Surely it depends on the number presented. I can present a UK number on
>>> Skype when calling from Spain, or a Spanish Mobile when calling from the
>>> UK. The latter freaks my Spanish builder out...
>>>
>>> .. just tried it from Spain on a Windows PC and presenting a UK number
>>> and I too get the "Welcome to NHS24, press 9 to continue"
>>
>> My Skype account presents my UK mobile number, and as I say, dialling
>> '+44 111' gets the NU tone. The app (on my phone) doesn't allow me to
>> dial anything without an international prefix.
>>
>>
>
> Having an elderly parent in much the same position I thought I might want
> to do the same as Mark one day. I rang the admin office of my local
> (English) 111 provider (first question - how did you get this number, it's
> for professionals only. Me: it's on your website, Them: oh, we must get it
> removed) The upshot of the conversation is that they said 111 would not
> "triage" my mother unless the person calling on her behalf was in the same
> house, so there was no point in trying to call from elsewhere.

This is fair coment. For the purposes of the OP and his mother, he now
needs to put something in place that will meet this requirement. He's
mentioned panic alarms and the like and the difficulty of persuading his
mother to use/wear one; but this is the way to go. It can be linked
with nearby friends and relatives (if any exist) who can be provided
with a key for access. As to peruading the old lady to use the system -
perhaps find examples of neighbours who have benefitted from their use ...?

> Anyway, I'd
> caution against 111 anyway. Last time I used them they wanted me to drag my
> mother, who had just fallen, into hospital on my own. After giving up on
> them and calling 999 the resultant ambulance crew took her into hospital
> under blue lights and she went straight to the resus bay, bypassing all
> queues. She then spent three weeks in hospital with a serious lung
> infection. I think if I'd followed 111's advice she might have died.

Clearly the cost to the NHS if she had died would have been less -
perhaps this is the purpose of the 111 helpline?

More recently a friend called 999 about her husband (aged about 70), who
appeared to be seriously ill having returned from abroad a couple of
days previously (so suspicion about unusual foreign diseases) and the
999 service was too busy to collect him; so with a neighbour's help my
friend was able to get him into her own car and take him to A&E herself.
The poor chap spent a week in the hospital gradually recovering,
without anybody being able to say exactly what had caused his problem.

--
Graham J

[Woody]

"Graham J" <gra...@invalid.com> wrote in message
news:o55jv7$efh$1...@dont-email.me...

Its important to use the correct terminology, things like:
Collapsed, conscious but can't move
Respiratory distress
Bleeding

For the ambulance to have refused to pick up the description given
must have made them think there was nothing wrong.

[Chris]

Unlikely. negligence costs up ~300% since 2008. Cost is now £1.4bn pa
http://www.bbc.co.uk/news/uk-england-36327310

[Graham J]

Woody wrote:
[snip]

>>
>> More recently a friend called 999 about her husband (aged about 70),
>> who appeared to be seriously ill having returned from abroad a
>> couple of days previously (so suspicion about unusual foreign
>> diseases) and the 999 service was too busy to collect him; so with a
>> neighbour's help my friend was able to get him into her own car and
>> take him to A&E herself. The poor chap spent a week in the hospital
>> gradually recovering, without anybody being able to say exactly what
>> had caused his problem.
>>
>> --
>
>
> Its important to use the correct terminology, things like:
> Collapsed, conscious but can't move
> Respiratory distress
> Bleeding
>
> For the ambulance to have refused to pick up the description given
> must have made them think there was nothing wrong.
>

To be fair to the ambulance staff, I think their suggestion was that the
patient would receive quicker help if taken to hospital by his wife,
rather than waiting for the ambulance. I don't think there was any
suggestion that help was actively refused - simply that there were no
ambulances available and a DIY approach would be quicker.

--
Graham J

[NY]

"Graham J" <gra...@invalid.com> wrote in message

news:o55tpr$m60$1...@dont-email.me...

> To be fair to the ambulance staff, I think their suggestion was that the
> patient would receive quicker help if taken to hospital by his wife,
> rather than waiting for the ambulance. I don't think there was any
> suggestion that help was actively refused - simply that there were no
> ambulances available and a DIY approach would be quicker.

When I had a heart attack - and, far more important, a cardiac arrest - it
took 20 minutes for an ambulance to arrive. When that ambulance crew
eventually exhausted their on-board supply of adrenaline, they called their
base for another ambulance, both to bring additional supplies and to help
carry me downstairs to the ambulance. Eventually a fire engine turned up:
the dispatcher had found that they could solve both problems more quickly
using a fire engine (which carries some supplies of adrenaline) and strong
firemen.

In the meantime, my wife and then the ambulance crew kept me alive by
administering CPR - for about 90 minutes until the ambulance crew (who kept
urging each other on, saying "we can't let him die - he's only 48") decided
to dispense with normal protocol (stabilise the patient on site, then take
him to hospital) and make a dash for it - good thing, since the A&E team at
hospital were able to do something that the ambulance crew couldn't, so by
the time my wife arrived at hospital (expecting to hear that I was DOA) my
heart was beating again unaided.

Thankfully, after a month in hospital (including 24 hours with my body
temperature deliberately reduced to below normal to aid recovery, and a week
in an induced coma) I made a full recovery and have virtually no
after-effects.

[Martin Brown]

On 08/01/2017 19:22, Mark Carver wrote:
> On 08/01/2017 18:39, Woody wrote:
>
>>
>> Does 0845 46 47 still work? You should be able to dial that from
>> outside the UK.
>
> Just tried it, it asks whether I live in Wales or England, I selected
> England and it said redial 111 :-(

That is basically reasonable advice. It is after all a service for
residents of the UK and not for the entire English speaking world.

--
Regards,
Martin Brown

[Mark Carver]

I don't think you've grasped my particular requirement

[Mark Carver]

On 11/01/2017 11:01, Tweed wrote:
> The upshot of the conversation is that they said 111 would not
> "triage" my mother unless the person calling on her behalf was in the same
> house, so there was no point in trying to call from elsewhere.

Actually on the two occasions I remotely called 111 on her behalf, I
made it clear I wasn't with her, and this presented no problem to
the operator, and later the doctor I spoke to.

> Anyway, I'd
> caution against 111 anyway. Last time I used them they wanted me to drag my
> mother, who had just fallen, into hospital on my own. After giving up on
> them and calling 999 the resultant ambulance crew took her into hospital
> under blue lights and she went straight to the resus bay, bypassing all
> queues. She then spent three weeks in hospital with a serious lung
> infection. I think if I'd followed 111's advice she might have died.

I think it's often just a lottery, depending who you speak to, and what
mood they are in !

[Mark Carver]

On 11/01/2017 15:47, Graham J wrote:

> This is fair coment. For the purposes of the OP and his mother, he now
> needs to put something in place that will meet this requirement. He's
> mentioned panic alarms and the like and the difficulty of persuading his
> mother to use/wear one; but this is the way to go. It can be linked
> with nearby friends and relatives (if any exist) who can be provided
> with a key for access. As to peruading the old lady to use the system -
> perhaps find examples of neighbours who have benefitted from their use ...?

Indeed. Her neighbours are useless drongos, all her friends who were
nearby have now, 'passed on' :-( .. However, I am now making moves
to get suitable and appropriate resilience, and firm talking to mother
about how technology is there to help, not hinder etc.. !!

[Martin Brown]

Basically you need the local equivalent of care on call in that neck of
the woods and a key safe. Dedicated phone device that comes with a
pendant which can be pressed if the owner has a fall etc. Key safe
allows response team to gain access if patient is unable to move. Minor
incidents they deal with as first aid anything else 999 and a handover.

Allowed my mum to live in her own familiar home independently and safely
for a long time eventually with carers coming in 3 times a day.
She was lucky in that her neighbours were very good and that helped.

Something like skype or facetalk might be one way forward if you can
persuade her to use it. That was a step too far for my mum.

--
Regards,
Martin Brown

[Flop]

On 12/01/2017 09:15, Martin Brown wrote:

The other reason is that Wales has a 24/7 WalesDirect instead of NHS111.

http://www.nhsdirect.wales.nhs.uk/aboutus/whatisnhsdirectwales/

With a geographical Telephone number

[Mark Carver]

On 12/01/2017 10:05, Martin Brown wrote:

> Something like skype or facetalk might be one way forward if you can
> persuade her to use it. That was a step too far for my mum.

Yes, it will be the same with mine too, she can just about cope with
texting, and that only has a 30-40% success rate :-(

[Woody]

"Flop" <Fl...@flop.knot.me.uk> wrote in message
news:476dnSxSOd0tyOrF...@brightview.co.uk...

Would you care to expound on that? I've just had a look at the web
site and all I can find is 0845 46 47 which will give you a message to
dial 111.

[Woody]

"Mark Carver" <invalid...@gmx.net> wrote in message
news:edp3q8...@mid.individual.net...

> On 12/01/2017 10:05, Martin Brown wrote:
>
>> Something like skype or facetalk might be one way forward if you
>> can
>> persuade her to use it. That was a step too far for my mum.
>
> Yes, it will be the same with mine too, she can just about cope with
> texting, and that only has a 30-40% success rate :-(
>
>
>

Mark
Have you thought about getting her a Doro phone - just the ordinary
phone not the smart one. It has an alarm function which will dial and
text up to five numbers three times each if the panic button is
pressed. If the call is answered it asks the caller to press a button
(#?) to continue so it will not be stopped from dialling the other
numbers if a TAM answers it. When it is answered by a person it
automatically goes hands free at high volume/sensitivity. Both my wife
and her father have them and they love them as phones alone - being a
clamshell variety the mic is close to the mouth so reduces
environmental background noise and the audio quality is first class.

[Mark Carver]

On 12/01/2017 12:01, Woody wrote:

> Have you thought about getting her a Doro phone - just the ordinary
> phone not the smart one. It has an alarm function which will dial and
> text up to five numbers three times each if the panic button is
> pressed. If the call is answered it asks the caller to press a button
> (#?) to continue so it will not be stopped from dialling the other
> numbers if a TAM answers it. When it is answered by a person it
> automatically goes hands free at high volume/sensitivity. Both my wife
> and her father have them and they love them as phones alone - being a
> clamshell variety the mic is close to the mouth so reduces
> environmental background noise and the audio quality is first class.

Her phone is a Doro, though not the one you mention. As it is I have my
number set by a long press of the '0' button. Even that goes wrong,
because sometimes other random accidental button pushes prevent that
from working, until you 'clear' the screen with the Red 'Hang Up' button
first.
Then other times she doesn't press the 0 button for long enough, and
ends up with a series of 0s buffered in, again the red button to clear
is required.
All of this is in non emergency situations.

Things you and I consider foolproof, are really not quite so !

She copes perfectly with a 25 year old BT landline phone
with 8 memories, probably because she's been using it for 25 years !

[Mark Carver]

On 10/01/2017 19:58, Graham. wrote:

>> Just tried it, for starters I'm forced to present it as +44 111, and
>> I just get the NU tone
>
> Interesting. Trying Skype from the Android App informs me that all
> emergency calls are routed via the mobile network.
>
> However, trying Skype from the Windows PC App gets a Scots female
> voice "Welcome to NHS24, press 9 to continue"
>
> Whether that would work from a non UK-IP address is a different
> matter.

When you're data roaming abroad (as opposed to simply being on WiFi) you
normally still do have a UK IP adddress

[David Wade]

>
> I only have a Skype username, I have no Skype-in number or Skype-out
> service other than what you get by default (0800 numbers principally)
>

As far as I know SkypeOut numbers are free. I don't pay for mine.

> Also I am in England and there is nothing in my profile that would
> suggest I have any connection to Scotland. NHS24 is the Scottish
> equivalent of NHS111
>
>

Dave

[Tweed]

Mark Carver <invalid...@gmx.net> wrote:
> On 11/01/2017 11:01, Tweed wrote:
>> The upshot of the conversation is that they said 111 would not
>> "triage" my mother unless the person calling on her behalf was in the same
>> house, so there was no point in trying to call from elsewhere.
>
> Actually on the two occasions I remotely called 111 on her behalf, I
> made it clear I wasn't with her, and this presented no problem to
> the operator, and later the doctor I spoke to.
>

Clearly your area's contractors are less jobsworth than mine. Why these
things can't be done to one consistent national standard I don't know. See
also what you can recycle where in what coloured bag/bin etc. Once upon a
time we had British Standards. Now we have a Balkanised mess.

[Graham.]

On Thu, 12 Jan 2017 19:31:29 +0000, David Wade <dave....@gmail.com>
wrote:

>>

>> I only have a Skype username, I have no Skype-in number or Skype-out
>> service other than what you get by default (0800 numbers principally)
>>
>
>As far as I know SkypeOut numbers are free. I don't pay for mine.

I've just had a play, and you're right.


SkypeIn numbers are expensive. You can have several, and choose which
one to present on outgoing Skype calls.

Alternatively, you can register any existing landline, mobile, or VoIP
number you have and present that as CLID on outgoing SkypeOut calls
(and probably Skype-Skype calls too)

It works in a similar way to Dellmont/Betamax clones.

I have registered one of my Manchester VoIP numbers and I have to tell
you it was not an easy task. If it was a mobile number it would be
easy, it sends a code (sequence of letters) via SMS so you can prove
you have access to the "real" line.
Trouble is it does that on non-mobiles too and the BT text to voice
service attempts to deliver the message.

Sometimes it tries to pronounce the code as a word, and sometimes it
spells it out, but in both cases the speech syntheses engine is so
poor I couldn't tell for sure what was said. I didn't want to make two
many guesses each time in case Skype imposed a limit.

I managed it in the end, but apparently it takes up to 24 hours to
become active.


--

Graham.

%Profound_observation%

[David Wade]

Glad you have that sorted. I hope it helps..

I can't remember enabling it on my landline, but I have had text-capable
phones on that as long as I can remember. Sadly what I can't get is a
Spanish Skype-In number.

Microsoft tell me its because the Spanish PTT won't release the number
of numbers they require and I am loathed to pay another provider when I
get "free" minutes from Microsoft..

Dave

[NY]

"Tweed" <gues...@who.com> wrote in message
news:o58mph$tmc$1...@gioia.aioe.org...

> Clearly your area's contractors are less jobsworth than mine. Why these
> things can't be done to one consistent national standard I don't know. See
> also what you can recycle where in what coloured bag/bin etc. Once upon a
> time we had British Standards. Now we have a Balkanised mess.

Don't get me started on rubbish collection rules. Different areas using
different coloured bins for the same type of rubbish, and some will take
cardboard as well as paper whereas others won't; likewise for plastic
bottles. Some want all recycling in one box/bag, others want you to separate
it - and woe betide you if you accidentally put something in the wrong box.
We have two crates, one black and the other green. You put glass in one and
tin cans in the other - and the binmen moan if you forget which colour is
which and separate the two but put them into the opposite bins. As long as
one bin contains only cans and the other only glass, does it matter which is
in the green bin and which in the black?

There needs to be a national standard, preferably recycling collected every
two weeks and perishable (smelly!) waste collected weekly. Vegetable matter
can be composted (we do!) but meat etc can't so it and its packaging have to
go in the general waste bin (which is green, a colour you'd associate with
recycling). After a fortnight in hot weather, the smell from the wheelie bin
(even with the lid shut) is vile.

And they've now started charging extra (ie in addition to what you pay in
community charge) for collecting garden waste - so we take all of that to
the local tip - one wheelie bin isn't big enough anyway, because we usually
have a blitz on the garden a few times a year and generate very large
amounts - and then nothing much for a few months.

[MissRiaElaine]

On 13/01/17 10:18, NY wrote:
> "Tweed" <gues...@who.com> wrote in message

> There needs to be a national standard, preferably recycling collected
> every two weeks and perishable (smelly!) waste collected weekly.
> Vegetable matter can be composted (we do!) but meat etc can't so it and
> its packaging have to go in the general waste bin (which is green, a
> colour you'd associate with recycling). After a fortnight in hot
> weather, the smell from the wheelie bin (even with the lid shut) is vile.
>
> And they've now started charging extra (ie in addition to what you pay
> in community charge) for collecting garden waste - so we take all of
> that to the local tip - one wheelie bin isn't big enough anyway, because
> we usually have a blitz on the garden a few times a year and generate
> very large amounts - and then nothing much for a few months.

Makes me glad I live in a council block of flats (not a big one, just 3
floors with 2 flats to a floor). We have three bins outside the block;
one for mixed recycling, one for food waste, and one for non-recyclable
stuff.

They're emptied weekly and we don't have to worry about putting stuff
out on a particular day.

Ria in Aberdeen

[Graham.]

That's a long bus ride from 'Brum. How are you?




--

Graham.

%Profound_observation%

[Scott]

On Tue, 10 Jan 2017 07:52:57 +0000, David Woolley
<da...@ex.djwhome.demon.invalid> wrote:

>On 10/01/17 07:36, Mark Carver wrote:
>>
>> It's really annoying, because until a couple of years ago, the local out
>> of hours service (which is what we end up here with still) called
>> Hants Doc, was a good old-fashioned local geographical number.
>>
>> That number of course now, just says 'redial 111'
>>
>> I actually need to sort out third party service to handle my mother's
>> condition, involving neck dongles, alarms, etc etc. She so stubborn she
>> refuses to wear one at present, but anyway, that's another topic !.....
>
>You should also consider writing to the GP and ringing adult social
>services during working hours, asking them for advice on how to handle
>the situation.
>
And tell him or her that Theresa May says he or she is to work 84
hours per week :-)

[MissRiaElaine]

Not too bad, moved up when I got married last June :-)

Ria

[Graham.]

On Mon, 16 Jan 2017 15:24:48 +0000, MissRiaElaine

I thought as much when I saw your Gray-Jones sig in another place.

Congratulations.




--

Graham.

%Profound_observation%