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Anyone used both Telewest and BTOpenworld?

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bb

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Jun 23, 2001, 2:30:43 PM6/23/01
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I have BTOpenworld here, having had it installed since 9th Feb. The
first 5 days were brilliant, but since day 6 I've been plagued by web
problems, which BTO admit, off the record, (as do BT engineers and BT
IP engineers) that the 'transparent' proxy is causing the problem, but
they either will not or cannot fix it.

I have cable in my area (Cable London/Telewest) and even have cable
points in the house, and have given BTO 14 days to sort this out or
I'm off - I don't care about their 12 month contract, as they quite
simply haven't been fulfilling their part.

So, has anyone out there been able to compare both services? I don't
mean have they heard about or that they know someone who knows.... I
want to hear from those who have actually used both and can give me
the advantages/disadvantages of both. Also I'd like to hear from
anyone who has used another ADSL provider (eg FreeServe, A&A etc),
along obviously with good points/bad points. I fear BTO's days are
limited as far as I'm concerned.

Thanks.

Brian
(change .con to .com to reply via email)

Annie R J Brion

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Jun 23, 2001, 2:46:37 PM6/23/01
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I'm having Telewest Installed Tuesday :-)

I'll be able to compare and give results by mid next week (wed or thr).

Annie....................
Located @ London, England
http://brion.co.uk/

"come on and do it, don't care how you look is just how you feel"
Spice Girls


"bb" <br...@frodo.u-net.con> wrote in message
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bb

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Jun 23, 2001, 3:59:26 PM6/23/01
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On Sat, 23 Jun 2001 19:46:37 +0100, "Annie R J Brion"
<an...@brion.co.uk> wrote:

>I'm having Telewest Installed Tuesday :-)
>
>I'll be able to compare and give results by mid next week (wed or thr).
>
>Annie....................
>Located @ London, England

Thanks Annie. Are you replacing BTO, and if so, why? ;-)

Annie R J Brion

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Jun 23, 2001, 4:21:35 PM6/23/01
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I'm going to drop BTOW as soon as I can, hopefully before my contract ends.

The reasons are the normal ones, loss of service, lack of support, news
group/mail servers are cack, as playing net games is a joke, and the proxy
etc...

Annie....................
Located @ London, England

http://brion.co.uk/

"come on and do it, don't care how you look is just how you feel"
Spice Girls


"bb" <br...@frodo.u-net.con> wrote in message

news:u7t9jt09pqgp518rk...@4ax.com...

Paul Thomas

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Jun 23, 2001, 5:00:19 PM6/23/01
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I use Telewest's Blueyonder at home and have BT Openworld's Business 500
service at work.

Since Blueyonder's recent LINX upgrades and various upgrade programs the
service is getting very good. I think it is now better than BT Openworld
IMHO. I would go for cable anyday anyway due to the fact its ethernet based
and not using the USB device. BT's news server is a joke at times and is
annoying. I'd get BTopenworld taken out and Cable installed. The deciding
factor is that Blueyonder is £25/month and BTO is £40/month...

--
Regards,

Paul Thomas

"bb" <br...@frodo.u-net.con> wrote in message

news:sjn9jt4mk18ddl746...@4ax.com...

Gandalf-LordOfJelly

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Jun 24, 2001, 10:43:08 AM6/24/01
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Hi all,

I have had ADSL since January 2001. The provider was Madasafish (since sold,
so my account is now iomart) I have had no problems with them. D/L speed is
excellent, on a good site I will get full bandwidth, but on average its
around 55 - 60Kb per sec.

Browsing is a dream, their news server, altough there was a problem for a
week (which is now sorted), is very good.

On-line gaming (my main reason for ADSL) is fantastic. My ping is usually
35-40 ms but has gone as low as 15-20 and the highest I've noticed it goto
is 70-80.

The only service outs I have noticed is when there has been scheduled
upgrades at the exchange, and one outage of 1 day which was sorted sometime
on a Sunday.

In total over the 6 months I have had the service, I have only experienced
about 1 1/2 days of downtime. Compared to BTInternet Surftime (Which we use
at work as ADSL is not available) this is fantastic. (The connection, on
average, is down for a few hours almost every week now)

HTH

*G*


"bb" <br...@frodo.u-net.con> wrote in message
news:sjn9jt4mk18ddl746...@4ax.com...

bb

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Jun 24, 2001, 3:41:27 PM6/24/01
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On Sun, 24 Jun 2001 15:43:08 +0100, "Gandalf-LordOfJelly"
<inv...@nospam.com> wrote:

>Hi all,
>
>I have had ADSL since January 2001. The provider was Madasafish (since sold,
>so my account is now iomart) I have had no problems with them. D/L speed is
>excellent, on a good site I will get full bandwidth, but on average its
>around 55 - 60Kb per sec.
>
>Browsing is a dream, their news server, altough there was a problem for a
>week (which is now sorted), is very good.
>
>On-line gaming (my main reason for ADSL) is fantastic. My ping is usually
>35-40 ms but has gone as low as 15-20 and the highest I've noticed it goto
>is 70-80.
>
>The only service outs I have noticed is when there has been scheduled
>upgrades at the exchange, and one outage of 1 day which was sorted sometime
>on a Sunday.
>
>In total over the 6 months I have had the service, I have only experienced
>about 1 1/2 days of downtime. Compared to BTInternet Surftime (Which we use
>at work as ADSL is not available) this is fantastic. (The connection, on
>average, is down for a few hours almost every week now)
>
>HTH
>
>*G*
>

Thanks for that G - I'll bear it in mind.

Tess

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Jun 25, 2001, 7:47:07 AM6/25/01
to

"bb" <br...@frodo.u-net.con> wrote in message
news:sjn9jt4mk18ddl746...@4ax.com...

I've had BTO in North London since the end of last year, but I've also
stayed with a friend in Newcastle for 2 weeks where we used Telewest
Blueyonder. For me there is no question that Blueyonder was superior. Ping
times to gaming servers were half what I was seeing from BTO, and of course
there was no problem with BTO's poxy proxy which renders browsing more
frustrating than on a dialup most of the time. And on top of that the
monthly fee is about half the cost. And the installation fee is a third of
the cost, or (I think?) free if you get recommended by another blueyonder
user.

Oh, and dont forget that if you move house, you can take blueyonder with you
on the same contract. But with BTO you have to pay off the existing 12 month
contract and start from scratch. You cant even take your username with you
unless you make a huge fuss.

Only downside of blueyonder I found was that the upload speed is only
128kbps, which is marginally frustrating because I am quite often uploading
software to work from home. Your needs may be different.

Having said all that I've seen a fair number of blueyonder horror stories
too, although nothing quite as nightmarish as BTO.

~Tess


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