TalkTalk spam filters
Gareth
emails. I can replicate false positives to a number of accounts - even using
upper case in the subject line with "FW:" is enough to trigger the spam
filter.
There is no way of disabling the TalkTalk spam filters and no way of
lowering their threshold.
TalkTalk technical support seem unable to assist.
Hundreds of people must be having the same problem.
This ISP really is very bad.
George Weston
We know - and so does everyone else!
http://forums.moneysavingexpert.com/showthread.php?t=3041540
http://www.dailymail.co.uk/news/article-1346322/TalkTalk-wins-award-worst-customer-service-2010.html
etc...
Leave now if you want to avoid a heart attack, stroke, etc.
George
Brian Gregory [UK]
news:4de6bdee$0$12172$fa0f...@news.zen.co.uk...
Never ever phone TalkTalk technical support. They will not understand what
you want and will just make more trouble for you by doing useless things
like changing some of your passwords.
--
Brian Gregory. (In the UK)
n...@bgdsv.co.uk
To email me remove the letter vee.
chris
Never use your ISP's email. It's often the least cared for part of their
service and it ties you to the ISP. Either get yourself a domain and get
someone to host your email server, or get a gmail/yahoo/whatever email.
ianp
The clue is your last line, ISP. They are and internet provider and not
an email provider. If you don't want to pay for a 'proper' service, then
try gmail.
John Nice
"ianp" <m...@ianp.eu> wrote in message news:isdj53$9qn$1...@dont-email.me...
The trouble I've found with freebies is that their service is worth
precisely what you pay for it. Forwarding mail via Gmail, you stand a
better than excellent chance of font, format, etc, being totally screwed.
I've been a customer of BTInternet for about 12 years and I have no
complaint of their Email service. (Before that I was with Demon: the less
said the better!)
John
Gareth
Problem is that I've been using the email address for the best part of 13
years - from when ukgateway was a Pipex virtual service. That was before
there was any awareness of the need to use third party email services and
before there was any need to.
The service was perfect when it was run by Pipex and not bad when Tiscali
had it but, boy, TalkTalk really is crap. In fact it so bad that words
cannot do justice to how crap TalkTalk is. They even forgot to renew their
domain name registration recently and thousands of TalkTalk hosted websites
disappeared overnight as did the mail servers!
This problem is caused by aggressive spam filters with no user control at
all. Any key word - even from a previous sender - will trigger the dumb
filter. There is no whitelist option and no keyword filter option.
Forwarding of emails has ceased working (and has not been fixed) and CS is
an expensive joke. There is a case for arguing for an abuse of a premium
service "support" line. They are clueless.
All TalkTalk has to do is to implement a traditional spam control system.
TalkTalk is the worst company (not just the worst ISP) I have ever had the
misfortune of dealing with. They couldn't run a knees up in a brewery let
alone a network. The Keystone Cops of ISPs.
NCO
like Hotmail/Gmail/Yahoo or a paid service like Hush means you can move from an
ISP in a flash if it turns rotten.
TT is the Three of land lines.
In reply to "Gareth" who wrote the following:
--
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Posted with NewsLeecher v5.0 Beta 6
Web @ http://www.newsleecher.com/?usenet
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fred
<hotmail.com@dgareth_remove.com> writes
>
>Problem is that I've been using the email address for the best part of 13
>years - from when ukgateway was a Pipex virtual service. That was before
>there was any awareness of the need to use third party email services and
>before there was any need to.
>
own domain. You can advertise that your email address is changing and
will perhaps have a year or so of transition, still receiving email on
the old address, until everyone knows your new one.
At some point TT will screw you royally by discontinuing your pipex
email address completely and probably with little or no notice so it
makes sense to do it on your own terms.
In the mean time I'm afraid you'll have to put up with it as you wont
get any sense from them.
Do the email headers contain any information on the way spam is scored?
--
fred
FIVE TV's superbright logo - not the DOG's, it's bollocks
Graham.
"fred" <n...@for.mail> wrote in message news:kUIpp2Hos96NFwL4@y.z...
What spam? The OP hasn't mentioned that he gets any. Just legitimate mail
that doesn't arrive because of certain text strings in the subject line (and body I shouldn't
wonder).
Even if he sends himself an email containing the same trigger string, it doesn't get
through, so it's nothing to do with the sender.
--
Graham.
%Profound_observation%
Bob Eager
I think you're missing the point. Some spam analysis systems add a header
to *all* email, indicating a relative 'spamicity' score. So the OP could
look at the headers of *any* piece of incoming mail and perhaps at least
discover what analysis software is being used. Not that it would help all
that much...
--
Use the BIG mirror service in the UK:
http://www.mirrorservice.org
*lightning protection* - a w_tom conductor
fred
<rd...@spamcop.net> writes
>On Mon, 06 Jun 2011 15:37:46 +0100, Graham. wrote:
>
>> "fred" <n...@for.mail> wrote in message news:kUIpp2Hos96NFwL4@y.z...
>>>
>>
>> What spam? The OP hasn't mentioned that he gets any. Just legitimate
>> mail that doesn't arrive because of certain text strings in the subject
>> line (and body I shouldn't wonder).
>>
>> Even if he sends himself an email containing the same trigger string, it
>> doesn't get through, so it's nothing to do with the sender.
>
>I think you're missing the point. Some spam analysis systems add a header
>to *all* email, indicating a relative 'spamicity' score. So the OP could
>look at the headers of *any* piece of incoming mail and perhaps at least
>discover what analysis software is being used. Not that it would help all
>that much...
>
bit of a handicap.
Gareth
I have not received one single spam email in about 8 months - not one.
That's scary. My Prismemail account has not filtered one spam either because
it has not been passed a single spam email by the TalkTalk mail server.
There is no spam header in any of the TalkTalk emails.
A simple trigger word or even "FWD: Re:" in the subject will trigger the
TalkTalk spam filters. Emails simply never arrive. They disappear with no
spam warning and no spam digest or report. You only know that they have not
arrived when someone asks you why you haven't bothered to respond to them.
I have managed to trigger the spam filter by using the word "Sussex" a few
times in a short email message - the "sex" in "Sussex" seems to trigger it!
There is no user control of the spam filters. The TalkTalk email service is
essentially using a dumb rule based email filter which you could set up
yourself with Outlook rule based filtering.
Premium rate customer "service" is clueless.
The service has essentially ceased to exist.
--
* I promise I will format my posts properly in the future.
* Windows Live Mail just can't quote! Luckily, I have found this:
* http://www.dusko-lolic.from.hr/wlmquote/
Windmill
>I have managed to trigger the spam filter by using the word "Sussex" a few
>times in a short email message - the "sex" in "Sussex" seems to trigger it!
God help anyone based in Middlesex!
--
Windmill, Use t m i l l
Til...@Nonetel.com @ O n e t e l
. c o m
Graham.
"Windmill" <spam-n...@Onetel.net.uk.invalid> wrote in message news:LMKnC...@freebie.onetel.net.uk...
> "Gareth" <hotmail.com@dgareth_remove.com> writes:
>
>>I have managed to trigger the spam filter by using the word "Sussex" a few
>>times in a short email message - the "sex" in "Sussex" seems to trigger it!
>
> God help anyone based in Middlesex!
Or Scunthorpe.
--
Graham.
%Profound_observation%
Bob Eager
Or Lightwater.
Bruce
Or Penistone.