Flavours of BT Broadband
David Bradley
between BT Broadband and BT Yahoo Broadband.
David Bradley
Christopher
domestic. Now BT Broadband [with Yahoo content] seems to be the retail /
domestic product ?
"David Bradley" <tro...@spamless.co.uk> wrote in message
news:lbjma2hdctter687d...@4ax.com...
Keith Willcocks
"Christopher" <nos...@whatever.com> wrote in message
news:K8mdnU0EcrK...@bt.com...
Sorry, you're already out of date. The retail/domestic product is now BT
Total Broadband with all sorts of extra gimmicks which are free for "new
customers only"; loyal customers are expected to pay for them.
--
Keith Willcocks
(If you can't laugh at life, it ain't worth living!)
Christopher
"Keith Willcocks" <bucc...@invalidaddress.com> wrote in message
news:wIidnU8dOor...@bt.com...
Totally Broadband, the gizmos and gimmicks do come free ?
poster
>"Keith Willcocks" <bucc...@invalidaddress.com> wrote
>> Sorry, you're already out of date. The retail/domestic product is now BT
>> Total Broadband with all sorts of extra gimmicks which are free for "new
>> customers only"; loyal customers are expected to pay for them.
>As I understand it - if one was totally awake in the very early stages of
>Totally Broadband, the gizmos and gimmicks do come free ?
Which is what he said - that loyal, existing customers, don't get the add-ons
for free
(PS no need to quote sigs)
Gizmo
"poster" <us-...@rocketmail.com> wrote in message
news:cmuma219c12m0tebk...@4ax.com...
I bet they do if they call BT and ask to cancel ;o)
Christopher
Update from BT - upgrading from BTY Option 3 to total BB Option 3 does come
with free gizmos
Xeonwales
Does the Toatal Broadband include line rental charge??
Christopher
"Xeonwales" <xeon...@3mail.com> wrote in message
news:e8g546$tvp$1...@nntp.aioe.org...
Do YOU think it does at £9.95 / month ??
Line rental is additional to the Broadband packages.
Gizmo
I'm never free ... I always charge :oş
Ian Cummings
<tro...@spamless.co.uk> writes
>I would appreciate it if somewhere could explain the fundemental differences
>between BT Broadband and BT Yahoo Broadband.
They seem to change their products and their names often, so it's hard
to keep up, but from memory:
BTBroadband used to be a "connection only" deal - no email/webspace/etc
The BTOpenworld packages included email/webspace/etc.
The Yahoo! stuff was added later, initially only on the BTOpenworld
packages, but later on across the board IIRC.
I think that all of their products now include the Yahoo! stuff, but the
only ones you can buy now are Total Broadband.
Not sure about the business packages.
--
Ian Cummings
Keith Willcocks
That keeps changing (typical BT, each department has a different story).
Currently you get the Hub but the phone is £49.99.
David Bradley
wrote:
All replies are interesting even if some are not of use to me. Basically I
helped a friend upgrade to a new computer whose Broadband connect was via a
USB hub to BTInternet.
I thought I had done a grand job since all was working quite fine before
leaving him, but he subsequentl emailed me the following:
----------QUOTE-------------------------
I had been getting increasingly annoyed that every time I logged in to BT I
was asked my password - I could go in, exit within seconds, and then be asked
the password again a couple more seconds after that. In the past, I was only
asked to give my password as an occasional check.
However, I rang the BT Helpine to see what could done - and they discovered
the computer had been installed with BT Broadband - which is different to BT
Yahoo Broadband I should have had. They have now given me the correct
installation.
------------END OF QUOTE----------------------
What amazes me is that it is possible to logon to a system that you are not a
"member" of with the credentials of another product from the same supplier.
Anyone care to comment upon this and indeed what was the "solution" given by
BT as I have yet to re visit my friend.
David Bradley
ato...@hotmail.com
On 6-Jul-2006, David Bradley <tro...@spamless.co.uk> wrote:
> They have now given me the correct
> installation.
>What amazes me is that it is possible to logon to a system that you are not a
>"member" of with the credentials of another product from the same supplier.
Looks like the boys in Bangalore will soon be giving the Chinese a run
for their money. Doesn't say much for BT's security if passwords work
for a different product, perhaps MS$ could do it for their products.
Ian Cummings
<tro...@spamless.co.uk> writes
>All replies are interesting even if some are not of use to me. Basically I
>helped a friend upgrade to a new computer whose Broadband connect was via a
>USB hub to BTInternet.
ITYM USB modem ?
>I thought I had done a grand job since all was working quite fine before
>leaving him, but he subsequentl emailed me the following:
>
>----------QUOTE-------------------------
>I had been getting increasingly annoyed that every time I logged in to BT I
>was asked my password - I could go in, exit within seconds, and then be asked
>the password again a couple more seconds after that. In the past, I was only
>asked to give my password as an occasional check.
Was this the actual connection, or something else ? Sounds like they're
logging in to the web portal. IIRC the supplied software points the
browser there by default, but it's not necessary.
>However, I rang the BT Helpine to see what could done - and they discovered
>the computer had been installed with BT Broadband - which is different to BT
>Yahoo Broadband I should have had. They have now given me the correct
>installation.
>------------END OF QUOTE----------------------
Sounds like nonsense.
All that's necessary to connect is the driver stuff for the USB modem.
The installation CD will load a customised IE (with the effect noted
above) and some other frills, but it's not necessary, and I think it's
the same whatever the product.
>What amazes me is that it is possible to logon to a system that you are not a
>"member" of with the credentials of another product from the same supplier.
That's not what's happening. Your friend has an account - once
connected, they can go to the web portal (either by choice or get driven
there by the software on the setup CD) where they will need to log in
with their account credentials, and the options/features then available
will depend on what credentials were used to log in. ie what type of
product/account they have.
There is no logging in to one product with the credentials of another -
your friend (unless they have more than one account) has one set of
credentials which relate to one account.
The problem seems to be that, having logged out, your friend needs to
re-enter their details to login again more often than used to be the
case. This can be changed once they're logged in to the portal, but it
doesn't seem to work consistently.
Is that of any use to you ?
--
Ian Cummings
David Bradley
wrote:
>In message <sqoqa21hr2v2f6eug...@4ax.com>, David Bradley
Yep, well spotted an USB Modem. Just a typo of course.
I just set up the "pretend" dial attributes for the USB Modem with the user
name "john...@btinternet.com" and the password that was known. Clicked to
connect and away we went. I was able to surf any desired site using IE that
you get with any new computer.
No problem with email either using Microsoft Outlook. Was able to send and
receive mail with no problems.
In his email I assumed he was disconnecting the Internet connection
deliberately [maybe old dial up habits die hard] so I wasn't surprised that on
reconnection a password was required. To me the issue is/was more about why
DUN suddenly started to refuse to remember the password and what magic
solution the BT Help Line gave?
David Bradley
Ian Cummings
ato...@hotmail.com writes
>Doesn't say much for BT's security if passwords work
>for a different product,
No security issue - just a misunderstanding, and some jumping to the
wrong conclusion.
--
Ian Cummings
JohnG
Christopher wrote:
> Update from BT - upgrading from BTY Option 3 to total BB Option 3 does come
> with free gizmos
Its not that simple though. You really do have to stamp your foot and
scream at them.
Probably dependant on the person you're talking to as well i.e. how
helpful they feel like being.
I got the hub out of them quite easily, but had to really stamp my foot
before they'd give me a phone.
I still haven't got my voucher for the 250minutes/month use of BT
OpenZone but they'll get fed up before I do.
John
JohnG
Christopher wrote:
> Update from BT - upgrading from BTY Option 3 to total BB Option 3 does come
> with free gizmos
Its not that simple though. You really do have to stamp your foot and
Christopher
"JohnG" <jgar...@gmail.com> wrote in message
news:1153237795.3...@p79g2000cwp.googlegroups.com...
The 250 Openzone minutes does take a while to arrive but if you have
received 'anything' in connection with the order, you can rest assured that
the 250 minutes/month will arrive - its a password not really a voucher.