Screw up!!

[Dan]

https://community.virginmedia.com/
I setup a log in for the above. It asked for an email. I use a Yahoo
webmail for non-shopping duties.
Above forum asked to verify email. Nothing happens. Rang up tech
support on 150. They looked at their end, then I could access above
forum.
Good then... see below



and a @blueyonder.co.uk email which I access via Firefox. Well, I
could do so. Then today, it keeps on saying:
"We didn't recognise the username or password you entered. Please try
again.".
Eventually tech support said my new email is my Yahoo one. I told them
why should I want to access my Yahoo on my @blueyonder.co.uk on VM
email log in?? When separately I can
access Yahoo web-email (send - receive is fine).
They then said they can change my webmail (@blueyonder.co.uk)
password. It went through... guess what?
Still "We didn't recognise the username or password you entered.
Please try again."
They said I can setup another @blueyonder.co.uk account. I replied
that why should I lose all my emails??
Now VM is saying that secondary support is looking into this and can 5
working days.

Now https://community.virginmedia.com/ is asking to verify my Yahoo
email that I used to register with them again.
But I never get a verification link sent to me!!
"Try again later". Waited a few hours. Nothing.


These indian so called "tech support" are worthless.

Community fibre were offering a 1 Gigabit connection for £25 per month
with no price increase. I wish I took the offer up.
I am currently on 200 Mbit down, 20 up.
Getting 200 down and 22-22 up.

[Graham J]

Dan wrote:
> https://community.virginmedia.com/
> I setup a log in for the above. It asked for an email. I use a Yahoo
> webmail for non-shopping duties.

[snip]

Why not set up your own domain name and email hosting with a reputable
supplier?


--
Graham J

[Dan]

On Sat, 5 Mar 2022 18:20:34 +0000, Graham J <nob...@nowhere.co.uk>
wrote:

Graham,

I have, but my Yahoo email is used for general non family stuff.
VM, is just too well known to family.

[Oliver]

On 05/03/2022 18:04, Dan wrote:
> https://community.virginmedia.com/
{snipped but read}

Last few times I asked for support from VM I got much more help from the
"digital team" on Twitter. Because they as "digital" only they do not
use the phone but they opened up a chat facility on my desktop when
appropriate.

--
Oliver

[Dan]

On Sun, 6 Mar 2022 02:13:41 -0000 (UTC), Rob S
<in...@invalidemail.co.uk> wrote:

>Dan after much deep thought made the following comment/s within
>free.virginmedia.discussion.general
>news:le972htkq6pd4rj7a...@4ax.com:

>
>> https://community.virginmedia.com/
>> I setup a log in for the above. It asked for an email. I use a Yahoo
>> webmail for non-shopping duties.
>> Above forum asked to verify email. Nothing happens. Rang up tech
>> support on 150. They looked at their end, then I could access above
>> forum.
>> Good then... see below
>>

>> <Gibberish snipage>

>>
>> > They said I can setup another @blueyonder.co.uk account.
>

>You haven't been able to create new @blueyoner.co.uk email accounts since
>the VM rebranding in 2006.

>
>>
>> I replied that why should I lose all my emails??
>>
>

>You can keep your existing primary @blueyonder.co.uk email and create an
>extra 9 @virginmedia.com email accounts.
>
>VM > sign in > my profile > manage accounts > create new account


Twitter: I will look into this.
"VM > sign in > my profile > manage accounts > create new account"
I sadly cannot even sign into this.

[David Wade]

Yahoo mail can be pretty useless for signing up to things. The Spam
filters juts chuck away lots of stuff, without putting in the SPAM
folder and I guess so many people mark messages from Virgin as SPAM they
just throw it all away.

So its pointless complaining to Virgin that Yahoo bins their e-mails,
you need to complain to Yahoo or ditch it for a supplier who passes more
mail through.

I see AOL and SKY also do the same (you will have to stick the URL back)

https://community.virginmedia.com/t5/Email/emails-not-getting-to-yahoo-email-address/td-p/4874314

my observation is that its easy to design an e-mail system that is SPAM
free, just reject all e-mails....
.

Dave

[Dan]

On Sun, 6 Mar 2022 13:38:01 +0000, David Wade <g4...@dave.invalid>
wrote:

Agree. But I actually got onto their online community after asking
again for a verification email.
Ended up in my spam folder.
Now I am waiting for VM to sort out my web mail.