Plusnet regrade
Road_Hog
Plusnet stills seems to be charging £60 - £70. When are they going to reduce
prices?
PlusNet Support
"Road_Hog" <NoS...@NoSpam.com> wrote in message
news:2km2pnF...@uni-berlin.de...
The regrade fee is currently £41.13 for an annual contract, when you are
increasing the speed of your connection.
However we are about to release a new pricing structure in response to BT
Wholesale's reductions; please look out for an announcement on our Website
and Customer Service feedback NG early next week.
Regards
--
+ ----
| Nick Dodds ...................................Broadband solutions
| Technical Support...........................for Home & Business
| PlusNet Technologies Ltd............@ http://www.plus.net
+ ---- My Referrals - It pays to recommend PlusNet ---+
PlusNet Support
>On Fri, 2 Jul 2004 22:47:56 +0100 and in article <tHkFc.1732$Fc7.374842
>@stones.force9.net>, PlusNet Support said...
>: "Road_Hog" <NoS...@NoSpam.com> wrote in message
>: news:2km2pnF...@uni-berlin.de...
>: > BT have reduced the regrade fee to £11.75 or thereabouts.
>: >
>: > Plusnet stills seems to be charging £60 - £70. When are they going to
>: reduce
>: > prices?
>: >
>:
>: The regrade fee is currently £41.13 for an annual contract, when you are
>: increasing the speed of your connection.
>:
>How come my friend, who has just joined plus.net on a 12 month annual
>contract, had to pay £58 for his activation fee?! He is on your 512k
>home product - £22 p/m iirc. I thought plus.net waived the activation
>fee?
Hi there,
The activation fee is still applicable for customers. BT still charge
for line activation and we have to reflect that to our customers. If
BT reduce this we would certainly look at reducing it, but until then
we are unable to subsidise the cost.
kind regards
Luke
--
| Luke Horwath Broadband Solutions
| Comms team for Home & Business
| PlusNet Technologies Ltd. @ http://www.plus.net
+ ----- My Referrals - It pays to recommend PlusNet -----+
Phil Light
news:MPG.1b5124feb...@news.claranews.com...
> On Sat, 03 Jul 2004 09:31:52 +0100 and in article
> <1irce01d9cl2sgss3...@4ax.com>, PlusNet Support said...
> : The activation fee is still applicable for customers. BT still charge
> : for line activation and we have to reflect that to our customers.
>
> If this is the case, then why is the activation fee not waived like a
> lot of your rivals do? It's a shame that such a competitive ISP like
> plus.net cannot do something about this activation fee, especially as
> you rope people into 12 month contracts!
You're wrong! (Well you wanted to be corrected) Example:
For the 512KB unlimited 'bandwidth' account:
£70.50 + £21.99/month for monthly contract
£58.75 + £21.99/month for annual contract
or
£0.00 + £27.49/month for annual contact, £21.99/month after 12 months
--
Phil
www.paraxial.co.uk
Road_Hog
"PlusNet Support" <ndo...@plus.net> wrote in message
news:tHkFc.1732$Fc7.3...@stones.force9.net...
>
> "Road_Hog" <NoS...@NoSpam.com> wrote in message
> news:2km2pnF...@uni-berlin.de...
> > BT have reduced the regrade fee to £11.75 or thereabouts.
> >
> > Plusnet stills seems to be charging £60 - £70. When are they going to
> reduce
> > prices?
> >
>
> The regrade fee is currently £41.13 for an annual contract, when you are
> increasing the speed of your connection.
>
> However we are about to release a new pricing structure in response to BT
> Wholesale's reductions; please look out for an announcement on our Website
> and Customer Service feedback NG early next week.
BT announced this from the first of June? What is taking so long?You were
going to announce changes week commencing 21st June.
Please don't give me the "BT didn't give us any advance notice" It's quite
simple, after a couple of days, somebody changes the website to reflect BT
charges
i.e. £11.75 whether it's monthly, weekly or millennium.
Regrade fee is £41.13 for an annual contract. I'm on monthly, does that mean
it will cost more? If so how much extra does BT charge for regrades if your
customer goes on monthly contract?
Sunil Sood
"Road_Hog" <NoS...@NoSpam.com> wrote in message
> Regrade fee is £41.13 for an annual contract. I'm on monthly, does that
mean
> it will cost more? If so how much extra does BT charge for regrades if
your
> customer goes on monthly contract?
BT charge the same. If an ISP charges more thats an issue for them.
Regards
Sunil
Road_Hog
"Sunil Sood" <ne...@soods.freeserve.co.uk> wrote in message
news:2kokvnF...@uni-berlin.de...
Are you listening Plusnet?
I shall be upgrading to 1Meg within a week. I will not be paying £41.13 as I
have already paid £70.00 activation fee in May.
Your call.
Bob Eager
It's a free market. Go elsewhere. Don't see why Plusnety (and its other
customers) should subsidise anyone.
--
Bob Eager
begin a new life...dump Windows!
Bob Eager
> On 3 Jul 2004 22:22:18 GMT and in article <176uZD2KcidF-pn2-
> 3b7rSv...@rikki.tavi.co.uk>, Bob Eager said...
> : > I shall be upgrading to 1Meg within a week. I will not be paying ś41.13 as I
> : > have already paid ś70.00 activation fee in May.
> : >
> : > Your call.
> :
> : It's a free market.
> :
> Exactly. Plus.net will lose business because of their decisions.
Your business, yes. That may well be their intention.
Road_Hog
"Dave Mason" <inv...@sarnie.org.uk> wrote in message
news:8fgee0pqt5ia31udf...@4ax.com...
> On Sun, 4 Jul 2004 00:07:09 +0100, chris <s...@reply.to.field> wrote:
>
> >Exactly. Plus.net will lose business because of their decisions.
>
It is not a choice on price. I have already paid an activation fee two
months ago. I wish to upgrade i.e. pay more money.
BT have dropped their charges over a month ago to £11 + vat, Plusnet are
still quoting £41 for a yearly contract, which suggest that the monthly fee
is more (the activation fee is and if the regrade fee isn't, why mention
yearly in the post)
So, lets sum it up, I'm a customer who wants to pay more money each month,
but doesn't want to get ripped off on the upgrade fee of £50+ when BT have
dropped their price to £11.
Hows that choosing my ISP on price? I just want the price cut for the
regrade fee, passed on to me and not to be gouged to stay on monthly
payment.
Phil Light
> On Sat, 3 Jul 2004 21:47:00 +0100 and in article <40e71b43$0$60485
> $ed26...@ptn-nntp-reader01.plus.net>, Phil Light said...
> : £70.50 + £21.99/month for monthly contract
>
> Whaaaaaat? Scandalous charges.
Same as F2S if you leave within the first year: £59.99 + VAT = £70.49
> : £58.75 + £21.99/month for annual contract
>
> That's a more reasonable activation fee. However, other competitive
> ISPs waive this fee. Why do plus.net still not waive it?
If they waive the fee, you have to pay more per month -- any company has to
get the money back somehow.
F2S may be considerably cheaper, but then they don't offer fax2email, the
same standard of webhosting, domain hosting etc. Just depends what your
needs are!
Phil
PlusNet Support
wrote:
Hi Road Hog,
Our new pricing for regrades should be rolled out on Tuesday. The
reason for the delay is because we had to change a lot of backend
things here before we could roll it out.
kind regards
Luke
--
| Luke Horwath Broadband Solutions
| Comms team for Home & Business
| PlusNet Technologies Ltd. @ http://www.plus.net
+ ----- My Referrals - It pays to recommend PlusNet -----+
Dr Teeth
>Exactly. Plus.net will lose business because of their decisions.
...leaving those who are happy paying for a quality service.
Cheers,
Guy
** I may not be perfect, but I'm
** English, and that's the next best thing!
Dr Teeth
>I choose my ISP on value for money.
As long as it is realised that cheapest is not the best.
poster
>the same standard of webhosting, domain hosting etc.
given past complaints I wouldn't push those aspects too far, but 250 MB of
web space, CGI, PHP, MySQL and shell access make it perhaps useful for any
individual wanting somewhere to experiment/learn. PlusNet themselves don't
push the hosting "we are not a hosting company, we are an ISP. As some of
our customers want to have domain names on their accounts we offer this
as a service for them."
Justin Johnson
> same standard of webhosting, domain hosting etc. Just depends what your
> needs are!
The standard of the F2S Hosting is the best out there from any ISP IMHO
maybe you don't get so much space (50MB + 5MB SQL), but the servers are more
reliable than PlusNet's they have uptimes in excess of about 250 days, and
that was for upgrades!