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Help needed with this BT Broadband problem

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Zero

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Apr 10, 2003, 7:28:25 AM4/10/03
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Hi,

I have had BT Broadband for a while now. I am using BT Voyager ADSL
modem. The problem I've had is that the connection switches itself
off after about 40min to 1hr of surfing the net/downloading. I will
have to restart the computer everytime this happens (otherwise the
connection will only last for like 5 minutes after the reconnection),
and again the connection is only on for the same amount of time. I
should say that I am running win98.

However, the problem seems to disappear when I use the same Bt
Broadband with the same modem in Linux.

I suspect the problem I've had in Windows is something to do with the
ADSL modem driver. I'm not sure, though.

Any suggestions or comments?

Thanks,

Martin Cooper

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Apr 10, 2003, 4:14:35 PM4/10/03
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"Zero" <sboon...@yahoo.com> wrote in message
news:734fb535.03041...@posting.google.com...
Hi,
have you tried the latest drivers from
http://www.adsl-business.co.uk/btvoyager.htm ?


Martin


The Natural Philosopher

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Apr 11, 2003, 6:27:38 AM4/11/03
to
Zero wrote:

May be a red herring, but I have had strange problems since installing
anti-virus ssoftware. This intercepts teh data stream at a low level,
and somemes this looks to the applications like the line has no traffic
on it. In my case the mail client times out on big transfers. Perhaps
the networking software is timing out and closing the connection?

Colin Wilson

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Apr 11, 2003, 8:59:30 AM4/11/03
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> May be a red herring, but I have had strange problems since installing
> anti-virus ssoftware. This intercepts teh data stream at a low level,
> and somemes this looks to the applications like the line has no traffic
> on it. In my case the mail client times out on big transfers. Perhaps
> the networking software is timing out and closing the connection?

Wasn`t Nortons was it ?

In my case, my email program would sit there looking like SFA was
happening, but that`s because Nortons was downloading the mail first, and
not passing traffic to the email program.

This wasn`t too bad unless you were sent an unexpected file attachment,
in which case, it just sat there looking like it`d all gone pear shaped
with nothing happening.

anc

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Apr 11, 2003, 3:23:38 PM4/11/03
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Zero wrote:

Which linux distribution are you using? Did you have to reconfigure your
kernel or add any modules for the ADSL modem ?

Zero

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Apr 12, 2003, 4:26:11 AM4/12/03
to
I use Mandrake 9 and I didn't have to do anything fancy. I only had
to install the driver. Simple.

Using this on Windows makes me angry. My connenction gets cut off
very very often like I said above.

Oh, the driver from the link above doesn't seem to work. So i'm back
to what I started off with, version 1.03 (or something).

Martin Cooper

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Apr 12, 2003, 12:59:18 PM4/12/03
to

"Zero" <sboon...@yahoo.com> wrote in message
news:734fb535.03041...@posting.google.com...

So looks like BT's software is as usefull as their customer support.
You could always setup a linux box permanently to use as a firewall /
gateway, at least it would be reliable then. Alternatively, the AR11
from ebuyer are only about £25, might be better to get one of those
than to put up with the hassle caused by the BT drivers.

Martin


The Natural Philosopher

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Apr 13, 2003, 3:21:09 PM4/13/03
to
Colin Wilson wrote:

>>May be a red herring, but I have had strange problems since installing
>>anti-virus ssoftware. This intercepts teh data stream at a low level,
>>and somemes this looks to the applications like the line has no traffic
>>on it. In my case the mail client times out on big transfers. Perhaps
>>the networking software is timing out and closing the connection?
>>
>
> Wasn`t Nortons was it ?
>


Who else ? :-)


> In my case, my email program would sit there looking like SFA was
> happening, but that`s because Nortons was downloading the mail first, and
> not passing traffic to the email program.


Yup. I jiust increased the time out to an hour - realistically I don't
expect attachments much bigger than that :-)

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