I've been trying to set up someone's new ADSL connection so that it
works on multiple computers (all WinXP). The ISP is OneTel. OneTel
supplied a modem which is connected to the computer via USB (the only
option - no LAN direct from the modem). I installed this on one of the
computers, using the supplied user name and password, and it works in
this configuration; in fact all of the computers will connect direct
through the modem.
I then set up a wireless network so that the connection could be
shared. As the supplied modem has no ethernet port, I obtained a
wireless modem-router. I set up the network, and all computers are
able to talk to the network with good signal strength etc.
Then I connected the router to the phone/ADSL line in place of the
modem. The router appears to be connected to the line (green ADSL
light on the modem-router was solid and in the HTTP-based setup
system, the line state is listed as SHOWTIME). But although I could
get the computers to access the router (they acknowledged the
connection and could connect to 192.168.8.1 for modem/router setup)
and the router accepted the physical presence of the line, I couldn't
get the router to log in properly to the ISP. Later on it started
working intermittently, generally for perhaps an hour at a time.
All settings seem have been entered correctly into the modem-router -
I entered the user name and password supplied by OneTel, it's set for
PPPoA etc. I've tried resetting, and often nothing has been changed at
all between it working and not working. Going direct through the
OneTel supplied modem, the connection always works completely. The
OneTel modem's software reports that the various settings are the same
as the wireless router's PPPoA defaults. When I try pressing the
connect button onthe router's setup utility, it fails.
Eventually I noticed that the router seems to be able to connect after
the OneTel modem has been used. So I tested this out, and found that
it works if one first connects a computer directly to ADSL through the
OneTel modem, and then switches the line connection from that modem to
the wireless router's WAN connection.
So what appears to be happening is that the OneTel modem is able to
establishg a connection, but the router can only access the connection
aftere the other modem has logged in. And then the whole network can
use the internet for some time, after which it disconnects - possibly
something is timing out (the connection is still being used so it
doesn't appear to be disconnecting when idle or anything). I'm
wondering whether the router needs to be set up for an alternative
login protocol, but I can't find any suitable settings to try apart
from those that have already been entered.
So is there anything I can do? It looks like I need either to enable
the router's modem to establish a connection by itself; or to ensure
that once connected it doesn't disconnect like this, so that we don't
need to fiddle with the modems etc every hour or so to reconnect.
>I'm another person with a problem with my ADSL/Wireless connection! I
>haven't yet found any relevant answers on Google so here's my
>question...
>
One other piece of information I missed: the modem-router is DabsValue
/ PTI.
<snip>
>
>So what appears to be happening is that the OneTel modem is able to
>establishg a connection, but the router can only access the connection
>aftere the other modem has logged in.
I may be wrong here, but this implies to me that you have both of them
plugged in at the same time.
If so, then this may well be what is causing the problem.
--
Alex Heney, Global Villager
If cows could fly, everyone would carry an umbrella.
To reply by email, my address is alexATheneyDOTplusDOTcom
No - I only have one plugged in at any time. I switch the cable to
whichever one I'm using. When I need to connect, I plug the cable into
the USB modem, log in from computer, then transfer the cable to the
router, aftfer which it works. Which means I have to keep moving
cables around :-(
Do you have the PCs set to DHCP an IP from the router?
Does the router configure the PCs IP settings properly via DHCP?
Check by running Start>Run>cmd and enter 'ipconfig /all' then see that there
is a valid IP (192.168.8.2-254 sounds like there is from your email) DNS is
set to OneTels DNS servers and the GATEWAY is configured as the router IP
(192.168.8.1)
Perhaps DNS is not being configured, and it would then 'look' like the
internet is not working. Can you ping an IP on the internet from one of the
PCs using a name and/or IP?
'ping www.bbc.co.uk' or using the IP 'ping 212.58.224.85'
If only the IP works then it is DNS that needs to be configured.
Most routers will grab your ISP DHCP settings for the primary and secondary
DNS servers. You can usually enter these by hand anyway. From the one.tel
web site they should be
Primary DNS: 212.67.96.129
Secondary DNS: 212.67.96.130
Graham
"JZ" <spam...@nospam.combuta.co.uk> wrote in message
news:vm73t05vhok2q1chd...@4ax.com...
>What brand & model is the modem/wifi/router ?
>Sounds like it should work and it may be the settings that are incorrect.
>
It's a PTI-840G 802.11g 4 port/wireless router, purchased from Dabs
as one of their DabsValue products. Details at
<http://www.dabs.com/uk/channels/hardware/modemsandadslhardware/productView.htm?quicklinx=32SD>.
Generally what I've found is that I've been able to ping 192.168.8.1
(the router itself) at all times, and I can ping Internet locations
successfully once I've done the cable swapping to establish a
connection (i.e. connect through the modem then connect all computers
through the router). All computers have as far as I know been
allocated 192.168.8.x addresses when they've been connected.
>Most routers will grab your ISP DHCP settings for the primary and secondary
>DNS servers. You can usually enter these by hand anyway. From the one.tel
>web site they should be
>Primary DNS: 212.67.96.129
>Secondary DNS: 212.67.96.130
It's currently set to auto-discover the DNS settings; in the log I
see:
1/01/1970 00:00:22> DNS: Add IP address 212.67.120.148 (Auto
discovered)
<snip>
01/01/1970 00:00:21> PPP1: DNS Primary IP address is 212.67.120.148
01/01/1970 00:00:21> PPP1: PPP Gateway IP address is 212.67.121.46
That's after I've let it connect the roundabout way using the other
modem. Maybe if I put those settings in manually so it knows them
before it's connected. I'll try that and report back tomorrow :-)
>That's after I've let it connect the roundabout way using the other
>modem. Maybe if I put those settings in manually so it knows them
>before it's connected. I'll try that and report back tomorrow :-)
I've tried setting DNS... no result.
>So is there anything I can do? It looks like I need either to enable
>the router's modem to establish a connection by itself; or to ensure
>that once connected it doesn't disconnect like this, so that we don't
>need to fiddle with the modems etc every hour or so to reconnect.
Strikes me that you should put a cable direct into the router (rather
than have wireless problems as well to contend with) and get the router
connecting on ADSL properly. A USB modem is just a distraction to me,
and since it won't be part of the final setup, just sitting in a shelf
for safekeeping, there seems no point in keeping it in the picture
while sorting this router out. Also, posting the actual settings that
are on the router might help someone spot anything odd there...
I've set up only wired Dabsvalue routers, and the Belkin wireless, but
not a Dabs wireless, so far, so don't know about their defaults... their
older Dabsvalue wired modem/routers used 10.0.0.2 as the default for the
router which needed to be PINGed to wake it up, so they've changed from
one chipset to some other, perhaps, for the wireless kit. Peter M.
--
PlusNet <http://tinyurl.com/24ymz> - I recommend them and save some cash.
My other ISP : UK Free Software Network <http://www.ukfsn.org>
UKFSN passes all profits to Free Software projects in the UK.
>On 28 Dec 2004 in uk.telecom.broadband, JZ wrote:
>
>>So is there anything I can do? It looks like I need either to enable
>>the router's modem to establish a connection by itself; or to ensure
>>that once connected it doesn't disconnect like this, so that we don't
>>need to fiddle with the modems etc every hour or so to reconnect.
>
>Strikes me that you should put a cable direct into the router (rather
>than have wireless problems as well to contend with) and get the router
>connecting on ADSL properly.
At the moment connecting by ethernet cable doesn't seem to make a
difference, and the wireless side of things is all working, so unless
I need specifically to try some new trick to make it connect, wireless
is more useful. With the modem - the intention is to have it
disconnected but at the moment it's still there just because it's the
only way I can get it to connect - until some new idea to make it
connect comes up! So when I'm not actually doing something to help the
situation, modem+router+wireless is the closest I have to a useful,
working system.
> Also, posting the actual settings that
>are on the router might help someone spot anything odd there...
Relevant settings:
(if there are any other specific ones needed, let me know!)
It's a PTI-840G 802.11g 4 port/wireless router, purchased from Dabs
as one of their DabsValue products. Details at
<http://www.dabs.com/uk/channels/hardware/modemsandadslhardware/productView.htm?quicklinx=32SD>.
Encapsulation: PPPoA VC-Mux
VPI: 0 VCI: 38
These are the router's defaults, and match the settings listed in the
OneTel modem's software when that's working
I've tried re-entering correct user name, password etc. Service name
has been left blank.
DNS: it's normally set up for auto discover, but I have also tried
giving it specific addresses listed by OneTel.
DHCP: 192.168.8.17-128
All stations on the network are allocated addresses within this range.
When I press the Connect button in the router's setup system, it
displays Connecting and then when the screen refreshes it becomes
'Connect ERROR!' To connect I must connect the ISP's modem (a Thomson
ADSL USB modem) to a computer via USB and to the ADSL filter/phone
line, connect through that, then unplug the modem and connect the
cable to the router's WAN socket. Then the router is able to maintain
the connection for some time (maybe one or two hours), with all
networked computers having full access, and then after that time the
connection just disappears and needs to be reestablished with the
ISP's modem.
I've included a copy of the router's connection log at the end of this
post.
>I've set up only wired Dabsvalue routers, and the Belkin wireless, but
>not a Dabs wireless, so far, so don't know about their defaults...
Might be more relevant that it's a PTI router, as DabsValue products
that I've used tend just to be PTI/Belkin/Edimax products in their
manufacturers' packaging.
> their
>older Dabsvalue wired modem/routers used 10.0.0.2 as the default for the
>router which needed to be PINGed to wake it up.
I seem to remember PINGing it and internet locations got it to work
the first time I had it connected, and wondered if that might be
involved in a solution, but I think I'd just connected using the
OneTel modem anyway, which is how it's worked since then.
Sample Log retrieved yesterday:
The last entries (14:14 - it gets the time from a server but it's
several hours out - probably wrong time zone) will be quite recent as
I had to reconnect not long ago.
I think the last entries up to around 13:55 are during a previous
session during which I had it working on the previous connection;
around 14:10 covers the time I tried logging on again to find it had
disconnected; and between 14:10 and 14:14 I was connecting on the
modem and transferring the cable etc. From 14:14 it's been fully
connected.
12/28/2004 14:14:19> PPP1 Session is up.
12/28/2004 14:14:19> DNS: Add IP address 212.67.120.148 (Auto
discovered)
12/28/2004 14:14:18> No Static Session Information is defined.
12/28/2004 14:14:18> NAT/NAPT Session Start: interface ppp1, WAN IP is
84.43.92.233
12/28/2004 14:14:18> PPP1: DNS Primary IP address is 212.67.120.148
12/28/2004 14:14:18> PPP1: PPP Gateway IP address is 212.67.121.44
12/28/2004 14:14:18> PPP1: PPP IP address is 84.43.92.233
12/28/2004 14:14:18> PPP1 CHAP Authentication success
12/28/2004 14:14:10> PPP1 PPPoA Connected
12/28/2004 14:14:10> ATM Tx Error Count: 0, Rx Error Count: 0
12/28/2004 14:14:10> u/s total bit capacity: 96bits, used: 96bits
12/28/2004 14:14:10> d/s total bit capacity: 2182bits, used: 152bits
12/28/2004 14:14:10> d/s Latency: FAST, u/s Latency: FAST
12/28/2004 14:14:10> d/s Data Rate: 576kbps, u/s Data Rate: 288kbps
12/28/2004 14:14:10> d/s CRC Errors: 0, u/s CRC Errors: 0
12/28/2004 14:14:10> d/s Attenuation: 38.9dB, u/s Attenuation: 31.5dB
12/28/2004 14:14:10> d/s SNR: 32.2dB, u/s SNR: 20.0dB
12/28/2004 14:14:10> CO Vendor: TEXAS_INSTRUMENTS
12/28/2004 14:14:10> Max Tx Power: -38dBm/Hz
12/28/2004 14:14:10> Annex Mode: ANNEX_A
12/28/2004 14:14:10> Modulation: G.dmt
12/28/2004 14:14:10> ADSL connected
12/28/2004 14:14:10> ATM layer is up, cell delineation achieved
12/28/2004 14:14:10> ATM Connected
12/28/2004 14:14:04> ADSL detected
12/28/2004 14:12:58> ADSL disconnected
12/28/2004 14:12:58> ATM Disconnected
12/28/2004 14:10:44> PPP1 Session is down.
12/28/2004 14:10:41> PPP1: LCP terminated at peer's request.
12/28/2004 14:10:37> PPP1 PPPoA Connected
12/28/2004 13:55:42> NAT/NAPT Session Stop: interface ppp1
12/28/2004 13:55:42> PPP1 Session is down.
12/28/2004 13:55:42> DNS: Remove IP address 212.67.120.148 (Auto
discovered)
12/28/2004 13:55:38> PPP1: LCP terminated at peer's request.
12/28/2004 11:55:40> PPP1 Session is up.
12/28/2004 11:55:40> DNS: Add IP address 212.67.120.148 (Auto
discovered)
12/28/2004 11:55:40> No Static Session Information is defined.
12/28/2004 11:55:40> NAT/NAPT Session Start: interface ppp1, WAN IP is
84.43.105.79
12/28/2004 11:55:40> PPP1: DNS Primary IP address is 212.67.120.148
12/28/2004 11:55:40> PPP1: PPP Gateway IP address is 212.67.121.46
12/28/2004 11:55:40> PPP1: PPP IP address is 84.43.105.79
12/28/2004 11:55:40> PPP1 CHAP Authentication success
12/28/2004 11:55:32> PPP1 PPPoA Connected
12/28/2004 11:55:32> ATM Tx Error Count: 0, Rx Error Count: 0
12/28/2004 11:55:32> u/s total bit capacity: 96bits, used: 96bits
12/28/2004 11:55:32> d/s total bit capacity: 2133bits, used: 152bits
12/28/2004 11:55:32> d/s Latency: FAST, u/s Latency: FAST
12/28/2004 11:55:32> d/s Data Rate: 576kbps, u/s Data Rate: 288kbps
12/28/2004 11:55:32> d/s CRC Errors: 0, u/s CRC Errors: 0
12/28/2004 11:55:32> d/s Attenuation: 39.4dB, u/s Attenuation: 31.5dB
12/28/2004 11:55:32> d/s SNR: 32.9dB, u/s SNR: 18.0dB
12/28/2004 11:55:32> CO Vendor: TEXAS_INSTRUMENTS
12/28/2004 11:55:32> Max Tx Power: -38dBm/Hz
12/28/2004 11:55:32> Annex Mode: ANNEX_A
12/28/2004 11:55:32> Modulation: G.dmt
12/28/2004 11:55:32> ADSL connected
12/28/2004 11:55:32> ATM layer is up, cell delineation achieved
12/28/2004 11:55:32> ATM Connected
12/28/2004 11:55:25> ADSL detected
12/28/2004 11:55:23> NAT/NAPT Session Stop: interface ppp1
12/28/2004 11:55:23> PPP1 Session is down.
12/28/2004 11:55:23> DNS: Remove IP address 212.67.120.148 (Auto
discovered)
12/28/2004 11:55:23> ADSL disconnected
12/28/2004 11:55:23> ATM Disconnected
12/28/2004 11:51:46> PPP1 Session is up.
12/28/2004 11:51:46> DNS: Add IP address 212.67.120.148 (Auto
discovered)
12/28/2004 11:51:46> No Static Session Information is defined.
12/28/2004 11:51:46> NAT/NAPT Session Start: interface ppp1, WAN IP is
84.43.105.79
12/28/2004 11:51:46> PPP1: DNS Primary IP address is 212.67.120.148
12/28/2004 11:51:46> PPP1: PPP Gateway IP address is 212.67.121.46
12/28/2004 11:51:46> PPP1: PPP IP address is 84.43.105.79
12/28/2004 11:51:46> PPP1 CHAP Authentication success
12/28/2004 11:51:38> PPP1 PPPoA Connected
12/28/2004 11:51:38> ATM Tx Error Count: 0, Rx Error Count: 0
12/28/2004 11:51:38> u/s total bit capacity: 96bits, used: 96bits
12/28/2004 11:51:38> d/s total bit capacity: 2099bits, used: 152bits
12/28/2004 11:51:38> d/s Latency: FAST, u/s Latency: FAST
12/28/2004 11:51:38> d/s Data Rate: 576kbps, u/s Data Rate: 288kbps
12/28/2004 11:51:38> d/s CRC Errors: 0, u/s CRC Errors: 0
12/28/2004 11:51:38> d/s Attenuation: 39.4dB, u/s Attenuation: 31.5dB
12/28/2004 11:51:38> d/s SNR: 33.4dB, u/s SNR: 18.0dB
12/28/2004 11:51:38> CO Vendor: TEXAS_INSTRUMENTS
12/28/2004 11:51:38> Max Tx Power: -38dBm/Hz
12/28/2004 11:51:38> Annex Mode: ANNEX_A
12/28/2004 11:51:38> Modulation: G.dmt
12/28/2004 11:51:38> ADSL connected
12/28/2004 11:51:38> ATM layer is up, cell delineation achieved
12/28/2004 11:51:38> ATM Connected
12/28/2004 11:51:31> ADSL detected
12/28/2004 11:51:28> NAT/NAPT Session Stop: interface ppp1
12/28/2004 11:51:28> PPP1 Session is down.
12/28/2004 11:51:28> DNS: Remove IP address 212.67.120.148 (Auto
discovered)
12/28/2004 11:51:28> ADSL disconnected
12/28/2004 11:51:28> ATM Disconnected
This might be relevant. Have a look here;
http://www.cazart.plus.com/conexant/
I've got a few more links I can look at if you don't get any joy from
there. It might not be exactly the same firmware but sounds exactly the
same to me!
--
Pete Devlin
[{//////news03//////at\\\\\secondrow/////co\\\\\uk}]
"Mind the oranges Marlon!"
>In message <s7j5t0db3hmnqblfo...@4ax.com>, JZ
><spam...@nospam.combuta.co.uk> writes
>>The last entries (14:14 - it gets the time from a server but it's
>>several hours out - probably wrong time zone)
>
>This might be relevant. Have a look here;
>http://www.cazart.plus.com/conexant/
>
>I've got a few more links I can look at if you don't get any joy from
>there. It might not be exactly the same firmware but sounds exactly the
>same to me!
It isn't quite the same - the menu headings etc differ - but there's
enough information there to try! But now something else seems to have
gone wrong.
Once before I changed some settings to do with the LAN side of things,
and then I couldn't connect to it through wireless, even after trying
to reset via the reset switch. But then I could reconnect through a
wired connection, from where I restored default settings.
This time I've changed some of the WAN settings, and now I can't get
into it at all, wireless or wired! I've tried hard resetting, but
nothing changes (hmm... on a wired router I have elsewhere, the reset
button has a ceretain knack to it so maybe I'm just doing it wrong).
My computer can see the network and obtain an IP address, and can ping
the router (192.168.8.1), but I can't view the setup pages - can't get
anything from http://192.168.8.1. I think possibly it didn't like some
of the DNS or subnet settings I gave it, but there must be a way to
hard reset it...
Will be away from tomorrow, so may not be able to get very far with it
until next week...
Had the same problem with a conexant router some time ago. 1st time it
happened I managed to reset it by holding in reset sw and then switching
off for a while. It worked on sw on. Second time nothing would bring it
back and it went back to the shop from whence it came.
I cured a later model with a firmware flash via the usb cable but that
is fraught with trip wires and dangers. Send it back is my advice.
>Send it back is my advice.
That may be easier said than done with Dabs :(
I hear PC World is selling Netgear DG834G for £45 - if stocks still
exist in the shops. Update the firmware to the latest and it should be
fine.
--
Les Desser
(The Reply-to address IS valid)
That particular offer finshed on the 27th December and only "existed" if you
ordered online via their web site or knew about the half price voucher they
had printed in adverts - if you didn't know about the vouchers.. well the
DG834G's were still marked at £90 in store and also scanned at that price on
the tills...
Regards
Sunil