On Tue, 26 Jan 2021 08:47:29 +0000, Graham J <
nob...@nowhere.co.uk>
wrote:
>Typically a band new Windows laptop fresh from the manufacturer is not
>ready for use. Its setup has to be completed, user accounts created,
>relevant apps installed, antivirus installed, and Windows Updates
>allowed to bring the machine fully up-to-date.
>
>I'm now retired but when I ran a computer business I would do this for
>my customers. I know many small high-street shops do so as well. But
>the large suppliers do not.
>
>It's quite unreasonable to expect a naive user such as a young school
>pupil to achieve ths. Further, it's probably quite unwise, and
>Microsoft anticipates this; a child following click-bait can render a PC
>unusable in minutes! For Windows 10 Microsoft's expectation is that the
>purchaser (generally a parent) will set up their own Microsoft Account
>and create a limited account for a child via the "Add family member" and
>"Add a child" features.
I suspect that in most households the children are more familiar with
the use of computers than their parents, and usually impatient just to
dive in and get something to work without regard for anything else, so
it's unlikely that any of the preparation you describe is ever done.
During the time I spent on tech support for an internet service, it
was very common for the caller to hand the phone to a child in order
to go through the details of whatever the issue was, because they
couldn't understand it themselves. I'm not making this up. I had to
deal with it myself many times, and some of them sounded very young.
One of my colleagues once went through the setup of a wireless router
and the connection of a laptop to it by wireless with the assistance
of a lad who said he was four and a half years old.
Another colleague once had the phone handed to a child to set up the
parental control software. I'm not making this up either.
>Does anybody know what happens with PCs supplied through the education
>system?
I don't know, but would you like me to guess...?
Rod.