Tiscal UK customers, about the TalkTalk takeover...
Steve White
have had any confirmation that their monthly broadband charge will increase
if they don't move ovr to TalkTalk?
I saw reference to this claim somewhere online, but does anyone have any
evidence from TalkTalk directly that this claim is true?
Alternatively as a Tiscali customer, what are you going to do about this
takeover and have TalkTalk actaully contacted all Tiscali UK customers
already about moving their line over?
Are you a Tiscali customer? Have TalkTalk contacted you yet? Have TalkTalk
written to you informing you of any increase in Broadband charges if you
stay with BT?
This TalkTalk / Tiscali takeover seems to be sketchy at best with its
detail, and I would like some evidence about these so called increases that
are claimed to be taking place......
So if you are currently an ex Tiscali UK subscriber with a BT lin, let me
know what is happening with your service and charges
Thanks
Steve
George Weston
This Guardian article is good background reading.
http://www.guardian.co.uk/money/2009/dec/19/tiscali-talktalk-not-so-cheap
George
Mr Benn
news:7s34io...@mid.individual.net...
My ISP is Freedom2surf, part of Tiscali and I haven't heard anything.
Another Dave
>
> My ISP is Freedom2surf, part of Tiscali and I haven't heard anything.
>
>
Mine too, and me neither if that makes sense :-)
I think purely broadband customers are at the back of the queue for
exploitation/conning. I'm in the throes of changeing my @f2s.coms to
@gmail.coms in case things get nasty.
Another Dave
Barry Oakley
>Are you a Tiscali customer? Have TalkTalk contacted you yet? Have TalkTalk
>written to you informing you of any increase in Broadband charges if you
>stay with BT?
Not quite on topic but. . . .
I was a Tiscali 'phone customer, but cancelled with them 18 months ago,
and returned to BT. TalkTalk have now contacted me demanding a new
direct debit because the old one has been cancelled (luckily) and
threatening me with closure of my (non-existant) TalkTalk account and
handover to a collection agency!!
--
Barry Oakley
The 'Reply-To' address will be valid for a short time.
The Natural Philosopher
> Steve White <nos...@nospam.net> wrote on Sun, 24 Jan 2010:
>> Are you a Tiscali customer? Have TalkTalk contacted you yet? Have
>> TalkTalk
>> written to you informing you of any increase in Broadband charges if you
>> stay with BT?
>
> Not quite on topic but. . . .
>
> I was a Tiscali 'phone customer, but cancelled with them 18 months ago,
> and returned to BT. TalkTalk have now contacted me demanding a new
> direct debit because the old one has been cancelled (luckily) and
> threatening me with closure of my (non-existant) TalkTalk account and
> handover to a collection agency!!
>
some such bollocks, addressed to one David Price.
Never heard of him. Certainly not been at this address in 25 years at least.
Odd thing is, when I pghoned teh company they didn't even sound
surprised..anyone any idea why someone would give a false name and
address. One DVD did turn up months ago, but I sent it back.
Andy Champ
>
> Not quite on topic but. . . .
>
> I was a Tiscali 'phone customer, but cancelled with them 18 months ago,
> and returned to BT. TalkTalk have now contacted me demanding a new
> direct debit because the old one has been cancelled (luckily) and
> threatening me with closure of my (non-existant) TalkTalk account and
> handover to a collection agency!!
>
I was with Pipex; Tiscali took them over.
I'd been having some bandwidth problems. Then my credit card ran out
(it does every three years; and they should have been able to work this
out as it was three years since the previous time) their reaction was to
threaten to cut me off unless I fixed the direct debit.
So I sent them a cheque for that month, asked for a MAC code, and
jumped. Bye-bye customer of 5 years standing.
They _did_ pass me to a debt collection agency and it took formal
complaints via Ofcom to sort it out.
If it comes to Ofcom they'll pass you to CISAS; make sure you ask for
some compensation for your time and distress etc.
Andy
Harry Bloomfield
> So if you are currently an ex Tiscali UK subscriber with a BT lin, let me
> know what is happening with your service and charges
We are on the Tiscali package which is/was 8Mb inc. line rental, free
UK calls + some international destinations, anytime. Cost is currently
ￜ19.99
We have just received the letter from TT. This says that as from 2nd
March we will be moved to a new package and our BB speed will be
increased to 8Mb (erm?), with Anytime Talk and Line Rental for ￜ22.48.
A separate section suggests that if we sign up for 18 months with TT
then our first two months will be charged at half price.
I interpret that as two separate offers...
1. We stay as we are, need to do nothing - no contract and the cost
increases to ￜ22.48
2. We enter into an 18month contract and get half price fro the first
two months.
The first para of the letter also suggests 24Mb BB is on the horizon
for us soon.
--
Regards,
Harry (M1BYT) (L)
http://www.ukradioamateur.co.uk
Harry Bloomfield
> We are on the Tiscali package which is/was 8Mb inc. line rental, free UK
> calls + some international destinations, anytime. Cost is currently ￜ19.99
>
> We have just received the letter from TT. This says that as from 2nd March we
> will be moved to a new package and our BB speed will be increased to 8Mb
> (erm?), with Anytime Talk and Line Rental for ￜ22.48.
>
> A separate section suggests that if we sign up for 18 months with TT then our
> first two months will be charged at half price.
>
> I interpret that as two separate offers...
>
> 1. We stay as we are, need to do nothing - no contract and the cost increases
> to ￜ22.48
>
> 2. We enter into an 18month contract and get half price fro the first two
> months.
>
> The first para of the letter also suggests 24Mb BB is on the horizon for us
> soon.
We have just rung them to discus and it is two different offers within
the letter. They will not budge on the ￜ22.48 increase in the package
charge, but have in regards to the 18 month contract. They offered us 6
months at half price rather than the 2 months. They sound pretty
desperate to tie us into a contract.
Must say we were reasonably satisfied with Tiscali.
Adrian C
> We have just rung them to discus and it is two different offers within
> the letter. They will not budge on the ￜ22.48 increase in the package
> charge, but have in regards to the 18 month contract. They offered us 6
> months at half price rather than the 2 months. They sound pretty
> desperate to tie us into a contract.
>
> Must say we were reasonably satisfied with Tiscali.
>
But, you are now moving somewhere else?
--
Adrian C
Harry Bloomfield
We have not made any decision yet - ￜ3.50 a month extra for nothing
more, seems expensive in the present climate.
Chris
Bloomfield <harry...@NOSPAM.tiscali.co.uk> writes
>Adrian C explained on 11/02/2010 :
>> On 11/02/2010 20:29, Harry Bloomfield wrote:
>>
>>> We have just rung them to discus and it is two different offers within
>>> charge, but have in regards to the 18 month contract. They offered us 6
>>> months at half price rather than the 2 months. They sound pretty
>>> desperate to tie us into a contract.
>>>
>>> Must say we were reasonably satisfied with Tiscali.
>>>
>>
>> But, you are now moving somewhere else?
>
>
�2.50 a month extra?
Twenty-two-and-a-half take away twenty?
--
Chris