Email and Webspace on BTOpenworld

[Peter Ingason]

Hi...

I have just had Business 500 installed and have been given a user name in
the format of:

xxxxx...@hgxx.btclick.com

but how do I set up email and webspace access - assuming that this comes
with the package?

If I try logging on to the BTOpenworld website/email server/ftp server with
the user name and password it gives me a user not known error.

On the Openworld help pages it just says enter your username/pass to get
access but that obviously doesn't work.

Has anyone else on BT been given the same kind of username and managed to
get into the email, etc?

Peter

[Sunil Sood]

"Peter Ingason" <peter_...@hotmail.com> wrote in message
news:a70j0h$hi9cq$1...@ID-19271.news.dfncis.de...

> I have just had Business 500 installed and have been given a user name in
> the format of:
>
> xxxxx...@hgxx.btclick.com
>
> but how do I set up email and webspace access - assuming that this comes
> with the package?
>
> If I try logging on to the BTOpenworld website/email server/ftp server
with
> the user name and password it gives me a user not known error.
>
> On the Openworld help pages it just says enter your username/pass to get
> access but that obviously doesn't work.

Your email address is xxxxx...@btclick.com (don't include the hgxx part -
thats only needed for your DUN)

The business portal is at http://www.btopenworld.com/business/

Hopefully, once logged in it will give you the details you want.

I believe the mail server is either smtp.btclick.com or mail.btclick.com

If you still have a problem log on to news.btopenworld com and ask for help
in the btopenworld.broadband.* newsgroups - I believe a few business users
read those (as well as or in preference to the business versions own news
server - news.btclick.com ?)

Regards
Sunil

[Peter Ingason]

"Sunil Sood" <ne...@soods.freeserve.co.uk> wrote in message
news:a70jv1$hlraa$1...@ID-20959.news.dfncis.de...

>
> Your email address is xxxxx...@btclick.com (don't include the hgxx
part -
> thats only needed for your DUN)
>
> The business portal is at http://www.btopenworld.com/business/
>
> Hopefully, once logged in it will give you the details you want.
>
> I believe the mail server is either smtp.btclick.com or mail.btclick.com
>
> If you still have a problem log on to news.btopenworld com and ask for
help
> in the btopenworld.broadband.* newsgroups - I believe a few business users
> read those (as well as or in preference to the business versions own news
> server - news.btclick.com ?)
>
> Regards
> Sunil

Ah... I didnt even know there was a business section. I can log in to that
with no problems.

Thanks.

Peter