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Is there an "online" method of requestin Plusnet MAC key?

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Duncan Di Saudelli

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Mar 25, 2010, 3:58:38 PM3/25/10
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Hello

On the Plusnet website, I see a phone number that's for office hours only,
but that's not convenient for me at the moment. Does anyone know of an email
address or webform that I can complete so that I can change to a different
ISP please?

Thanks

Plusnet Support Team

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Mar 25, 2010, 4:14:21 PM3/25/10
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Hi there,

You can write to us via snail mail, otherwise the only option is to call
our Customer Options Team.

Have you got a ticket reference from your account I could take a look at?

--
|Bob Pullen Broadband Solutions for
|Support Home & Business @
|Plusnet Plc. www.plus.net
+--------------- twitter.com/plusnet ----------------

Duncan Di Saudelli

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Mar 25, 2010, 4:14:55 PM3/25/10
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> You can write to us via snail mail, otherwise the only option is to call
> our Customer Options Team.


OK, I shall have to try to call. Thanks.

Plusnet Support Team

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Mar 26, 2010, 2:31:15 PM3/26/10
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If you end up struggling to call in the day then give me a nudge and
I'll see what I can do.

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