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Eurobell now taking broadband enquiries for Devon and Cornwall

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Shane Carpenter

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Aug 27, 2002, 4:28:44 PM8/27/02
to

Jamie

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Aug 28, 2002, 3:23:39 AM8/28/02
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Hmm, thats interesting I just put my postcode in for
Crawley and it says its available to me from the 2nd
September. I'm sure it'll be a cock up but I've put
my name down anyway.

Shane Carpenter

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Aug 28, 2002, 3:11:43 PM8/28/02
to
> Hmm, thats interesting I just put my postcode in for
> Crawley and it says its available to me from the 2nd
> September. I'm sure it'll be a cock up but I've put
> my name down anyway.
>
Their postcode search seemed messed up last night, was working correctly
again earlier on

ShaneC


Shane Carpenter

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Aug 28, 2002, 3:12:37 PM8/28/02
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"Shane Carpenter" <Chris....@talk21.com> wrote in message
news:akgndk$1i1mf2$1...@ID-122401.news.dfncis.de...

> As subject, see here http://www.telewest.co.uk/eurobell/broadband.htm
>
> ShaneC

Has anyone got a call back from Eurobell yet? If they go live on September
they aint gonna have many users unless they pull their finger out!

ShaneC


Steve Bilton

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Aug 29, 2002, 4:06:41 AM8/29/02
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I rang them as I hadn't received the call back - the 0800 number given
on their website after posting the registration form was the wrong one
- I was given 0800 499 994 - rang that and was told they are not
accepting requests until Monday 2nd Sept. They reckon it will be
between 7-10 days after registration to have it all installed.

Steve

Alex Brown

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Aug 29, 2002, 6:17:22 AM8/29/02
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Shane

Can you provide some further details? I'll see if I can get this
investigated.

Cheers

Alex

--
Alex Brown
Webmaster, blueyonder
www.blueyonder.co.uk

Shane Carpenter

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Aug 29, 2002, 8:49:31 AM8/29/02
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"Alex Brown" <alex_...@blueyonder.co.uk> wrote in message
news:3D6DF3BE...@blueyonder.co.uk...

> Shane Carpenter wrote:
> >
> > > Hmm, thats interesting I just put my postcode in for
> > > Crawley and it says its available to me from the 2nd
> > > September. I'm sure it'll be a cock up but I've put
> > > my name down anyway.
> > >
> > Their postcode search seemed messed up last night, was working correctly
> > again earlier on
>
> Shane
>
> Can you provide some further details? I'll see if I can get this
> investigated.
>
> Cheers
> Alex
>
Hi Alex, on the site when you typed in your postcode it then produced a list
of properties in that postcode from which you selected your house, you then
entered further details on the next screen. The other night it bypassed the
house select part and went straight to the further details screen. I can't
remember what the URL said but I think I saw the word error there somewhere.

Cheers, Shane.


Shane Carpenter

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Aug 29, 2002, 8:50:52 AM8/29/02
to
> I rang them as I hadn't received the call back - the 0800 number given
> on their website after posting the registration form was the wrong one
> - I was given 0800 499 994 - rang that and was told they are not
> accepting requests until Monday 2nd Sept. They reckon it will be
> between 7-10 days after registration to have it all installed.
>
> Steve

So how many people will be phoning them at 9:00am on the 2nd :)

Shane


Alex Brown

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Aug 29, 2002, 8:55:22 AM8/29/02
to
Shane Carpenter wrote:

> Hi Alex, on the site when you typed in your postcode it then produced a list
> of properties in that postcode from which you selected your house, you then
> entered further details on the next screen. The other night it bypassed the
> house select part and went straight to the further details screen. I can't
> remember what the URL said but I think I saw the word error there somewhere.

Hi Shane

If it re-occurs can you mail me some info, screenshots etc and I can dig
into what's causing it and get it sorted.

Thanks

Shane Carpenter

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Sep 2, 2002, 8:29:08 AM9/2/02
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"Shane Carpenter" <chris....@talk21.com> wrote in message
news:3d6e18aa$0$8510$ed9e...@reading.news.pipex.net...
Got through at 9:20 (used redial on phone :) - install on Saturday PM - me
very happy :)

Shane


David Thornton

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Sep 6, 2002, 4:59:09 AM9/6/02
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In article <3d73598d$0$8508$ed9e...@reading.news.pipex.net>, Shane
Carpenter <chris....@talk21.com> writes

>Got through at 9:20 (used redial on phone :) - install on Saturday PM -
>me very happy :)

The Telewest Eurobell site only references the 0.5Mbit service. Is the
1Mbit service available in the area too?

--
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Alex Brown

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Sep 6, 2002, 12:36:58 PM9/6/02
to
David Thornton wrote:
>
> In article <3d73598d$0$8508$ed9e...@reading.news.pipex.net>, Shane
> Carpenter <chris....@talk21.com> writes
>
> >Got through at 9:20 (used redial on phone :) - install on Saturday PM -
> >me very happy :)
>
> The Telewest Eurobell site only references the 0.5Mbit service. Is the
> 1Mbit service available in the area too?

David

Spoke to one of the marketing guys and 1Mb will be available in the area in
2003 sometime.

HTH

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