NTL Broadband question
Wayne Morrell
Can somebody clue me up on this NTL Broadband malarky.
Basically I have NTL installed at the moment with the 128K Broadband
connection which uses the digital STB and I also take basic cable TV
package.
I have just got Sky and do not need the NTL cable TV anymore.
I rung up and they said fine I can have a stand-alone modem and get
rid of the TV box, they gave my another number to rign to arrange this
which I did but the bloke said although it's possible the stand-alone
modem uses a diffrent cable feed from the stb and it would cost £25 to
have it installed, he mentioned a CAT5 cable.
This makes no sence to me.
Any ideas anyone?
TIA.
Regards,
Wayne
Chris M
ethernet port with a cat5 crossover cable. It is also possible to use a USB
cable connected to this port through an adaptor. Your PC may be connected
like this. If you get a stand alone modem you may have to use ethernet
(cat5) cable but since I haven't seen these modems I couldn't say. You could
ring tech support on 0845 6500125 and ask them to explain it to you. I have
found them very helpful in the past (even if it does sometimes take an age
to get through).
Chris M
--
To reply change mental to ntl
"Wayne Morrell" <waynem...@talk21.com> wrote in message
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Keef
> have it installed, he mentioned a CAT5 cable.
Basically the 128K service is £25 to have installed.
600K & 1M are free install ATM.
Keef (still on dial-up :-( )
--
Dartford Kent UK
Email hk11W...@ntlworld.com
(Reply or Remove the WRAPPER)
Web: http://www.users.totalise.co.uk/~hk11/fsale.html
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Jock Mackirdy
>
> Basically I have NTL installed at the moment with the 128K Broadband
> connection which uses the digital STB and I also take basic cable TV
> package.
>
> I have just got Sky and do not need the NTL cable TV anymore.
>
> I rung up and they said fine I can have a stand-alone modem and get
> rid of the TV box, they gave my another number to rign to arrange this
> which I did but the bloke said although it's possible the stand-alone
> modem uses a diffrent cable feed from the stb and it would cost £25 to
> have it installed, he mentioned a CAT5 cable.
The input cable to the cable modem is coax, exactly the same as the coax
to your cable TV box (assuming you are on ntl digital tv). The output
from the cable modem can be either ethernet (cat. 5) or USB but not both
at the same time.
I don't know what the ntl installation fee would be - for a brand new
cable modem contract without phone or TV it's free at present (all
speeds). If your ntl tv was analogue there could be some rearrangements
needed in the street box and they may want to add a wall-box inside (my
Sky cable comes straight from the dish into the digibox but the ntl
modem man fitted a wall box where I wanted the modem).
The cable modem remains ntl property in the same way as the cable TV box
(unlike Sky where the digibox and dish become your property).
--
Jock Mackirdy
Bedford
Jock Mackirdy
wrote:
> Basically the 128K service is £25 to have installed.
>
> 600K & 1M are free install ATM.
Not true for a brand new installation. 128K is also free at present.
--
Jock Mackirdy
Bedford
Mark McIntyre
not according to their website.
600/1M free, 128K =25GBP on all orders placed < 31/12
--
Mark McIntyre
CLC FAQ <http://www.eskimo.com/~scs/C-faq/top.html>
CLC readme: <http://www.angelfire.com/ms3/bchambless0/welcome_to_clc.html>
Keef
That must have changed between my post and yours then as I took my info
direct off the ntl website (screen dump at
http://www.users.totalise.co.uk/~hk11/ntl/ntl-1.jpg )and we all know ntl are
never wrong - LOL
Keef
Jock Mackirdy
wrote:
> On Tue, 22 Oct 2002 21:20:56 +0100, in uk.telecom.broadband , Jock
> Mackirdy <john.m...@ntlworld.com> wrote:
>
> >In article <LjWs9.1850$HI1.1...@newsfep1-win.server.ntli.net>, Keef
> >wrote:
> >
> >> Basically the 128K service is £25 to have installed.
> >>
> >> 600K & 1M are free install ATM.
> >
> >Not true for a brand new installation. 128K is also free at present.
>
> not according to their website.
>
> 600/1M free, 128K =25GBP on all orders placed < 31/12
When I ordered 128K ( only a few weeks ago), the website said web orders
were free and phone orders 25 pounds. When I placed my order (by phone -
the website ordering was broken) I asked about it and was told no charge.
That was what my invoice said as well (25 pounds installation, 75 pounds
discount).
To get back strictly on-topic, I have no idea what Wayne will get charged
for conversion from TV to broadband
--
Jock Mackirdy
Bedford
Jock Mackirdy
> > Not true for a brand new installation. 128K is also free at present.
>
> That must have changed between my post and yours then as I took my info
> direct off the ntl website (screen dump at
> http://www.users.totalise.co.uk/~hk11/ntl/ntl-1.jpg )and we all know ntl are
> never wrong - LOL
At the time I placed my order a few weeks ago the website said free
installation for all speeds until (?) 31/12. One phone rep. said 25 pounds but
when I placed my order by phone later, I asked about it and was told (and
charged) zero. A great bargain compared with ADSL. Moderate (but infinitely
faster than my 56K dial-up) bang for moderate bucks.
--
Jock Mackirdy
Bedford
Paul
> > rid of the TV box, they gave my another number to rign to arrange this
> > which I did but the bloke said although it's possible the stand-alone
> > modem uses a diffrent cable feed from the stb and it would cost £25 to
> > have it installed, he mentioned a CAT5 cable.
Probably something to do with the low/high/band pass filters that they
need to change in your box outside. Talking to a ntl: bb engineer
recently said that Radio/TV/BB all work on the same coax cable at
different frequencies. The cable modem needs a band pass filter that
attenuates all the other stuff (TV and Radio). I assume your set-top
box bb connection has a different flavour of the filter !
I'm just guessing, but I hope it sheds some light !
Paul.