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Broadband with SLA
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Graham J
Dec 19, 2015, 5:09:25 AM12/19/15
to
Does anybody know of an internet connection provider who can quarantee a
time to repair of (say) 4 hours? This is for a business that has
realised that the service from the likes of Zen is only as good as the
underlying support Zen get from Openreach.
TIA
--
Graham J
time to repair of (say) 4 hours? This is for a business that has
realised that the service from the likes of Zen is only as good as the
underlying support Zen get from Openreach.
TIA
--
Graham J
Davey
Dec 19, 2015, 5:51:08 AM12/19/15
to
The only way around it would be to supply your own system, as some
villages do, at a cost.
--
Davey.
Roland Perry
Dec 19, 2015, 5:54:24 AM12/19/15
to
In message <n53a7s$ata$1...@dont-email.me>, at 10:09:26 on Sat, 19 Dec
2015, Graham J <gra...@invalid.com> remarked:
with 99.9% availability (on a monthly basis), and then went on to
discuss the compensation users would get when they failed to achieve it.
Oh how we laughed!
>This is for a business that has realised that the service from the
>likes of Zen is only as good as the underlying support Zen get from
>Openreach.
A&A have a good reputation for being able to beat up Openreach, but
check what level of out-of-hours support you are buying.
However, you are probably asking the wrong question. In my experience
problems are much more likely to be in BT-Wholesale's hop from the
exchange to the ISP. For maximum resilience use two completely separate
connections (and a load balancing router).
The second connection could be Virgin fibre (but not a domestic
product), an LLU supplier (but that is still hostage to Openreach from
the premises to the exchange), or if the bandwidth required isn't
excessive a 4G supplier. I even have a router you can plug a dongle into
and it falls back to 4G for the duration, whenever there's a glitch on
the wired service.
--
Roland Perry
2015, Graham J <gra...@invalid.com> remarked:
>Does anybody know of an internet connection provider who can quarantee
>a time to repair of (say) 4 hours?
I remember back in the mid 90's when Pipex announced they had a product
>a time to repair of (say) 4 hours?
with 99.9% availability (on a monthly basis), and then went on to
discuss the compensation users would get when they failed to achieve it.
Oh how we laughed!
>This is for a business that has realised that the service from the
>likes of Zen is only as good as the underlying support Zen get from
>Openreach.
check what level of out-of-hours support you are buying.
However, you are probably asking the wrong question. In my experience
problems are much more likely to be in BT-Wholesale's hop from the
exchange to the ISP. For maximum resilience use two completely separate
connections (and a load balancing router).
The second connection could be Virgin fibre (but not a domestic
product), an LLU supplier (but that is still hostage to Openreach from
the premises to the exchange), or if the bandwidth required isn't
excessive a 4G supplier. I even have a router you can plug a dongle into
and it falls back to 4G for the duration, whenever there's a glitch on
the wired service.
--
Roland Perry
Nick
Dec 19, 2015, 6:57:27 AM12/19/15
to
On 19/12/2015 10:49, Roland Perry wrote:
> The second connection could be Virgin fibre (but not a domestic
> product),
Why not a domestic product. What do you really get for the extra 20% you
> The second connection could be Virgin fibre (but not a domestic
> product),
pay for business? I doubt Virgin's business SLA really gains you much. I
certainly wouldn't want to waste time talking to their support team.
I used to do two connections one FTCC + one Virgin Media (domestic).
Now I just do Virgin Media + 4G in an emergency.
It may be noddy but in my business experience it is a lot more reliable
than connections to teams in the Ukraine or multi millionaires on their
Yachts or where ever they are choosing to do business that day.
Graham J
Dec 19, 2015, 7:36:24 AM12/19/15
to
I see that a second line from the likes of Virgin (in this case OK
because their fibre product is available) with a load-balancing router
would be the best option.
--
Graham J
Roderick Stewart
Dec 19, 2015, 7:57:18 AM12/19/15
to
On Sat, 19 Dec 2015 11:57:24 +0000, Nick <Nick...@Yahoo.co.uk>
whatever you pay for, the same signals will be coming down the same
cables. A company might be able to provide a priority technician
service to the premises of those who pay for priority, but a great
many faults are not located there. A system fault or area outage would
affect many people and when it was fixed for one it would be fixed for
all, so no individual would be any better off by paying more.
I think the extra you pay for a business connection is just a T&C
thing to do with the fact that you're using it to earn money, perhaps
with different traffic shaping, but it can't have anything to do with
reliability because if it fails, you're all in the same boat.
If reliability is so vital it's worth paying for, the best way would
be to get two internet services from different companies and unrelated
sources, e.g. cable and VDSL, in the hope that the probability of them
failing simultaneously is negligible.
Rod.
wrote:
>> The second connection could be Virgin fibre (but not a domestic
>> product),
>
>Why not a domestic product. What do you really get for the extra 20% you
>pay for business? I doubt Virgin's business SLA really gains you much. I
>certainly wouldn't want to waste time talking to their support team.
Much the same would seem to apply to any internet service, because
>> The second connection could be Virgin fibre (but not a domestic
>> product),
>
>Why not a domestic product. What do you really get for the extra 20% you
>pay for business? I doubt Virgin's business SLA really gains you much. I
>certainly wouldn't want to waste time talking to their support team.
whatever you pay for, the same signals will be coming down the same
cables. A company might be able to provide a priority technician
service to the premises of those who pay for priority, but a great
many faults are not located there. A system fault or area outage would
affect many people and when it was fixed for one it would be fixed for
all, so no individual would be any better off by paying more.
I think the extra you pay for a business connection is just a T&C
thing to do with the fact that you're using it to earn money, perhaps
with different traffic shaping, but it can't have anything to do with
reliability because if it fails, you're all in the same boat.
If reliability is so vital it's worth paying for, the best way would
be to get two internet services from different companies and unrelated
sources, e.g. cable and VDSL, in the hope that the probability of them
failing simultaneously is negligible.
Rod.
Andy Burns
Dec 19, 2015, 9:10:16 AM12/19/15
to
Nick wrote:
> Roland Perry wrote:
>
>> The second connection could be Virgin fibre (but not a domestic
>> product),
>
> Why not a domestic product. What do you really get for the extra 20% you
> pay for business?
A possibility of a fixed IP address.
> Roland Perry wrote:
>
>> The second connection could be Virgin fibre (but not a domestic
>> product),
>
> Why not a domestic product. What do you really get for the extra 20% you
> pay for business?
Roland Perry
Dec 19, 2015, 9:27:44 AM12/19/15
to
In message <n53gie$vh9$1...@dont-email.me>, at 11:57:24 on Sat, 19 Dec
2015, Nick <Nick...@Yahoo.co.uk> remarked:
be used for business.
--
Roland Perry
2015, Nick <Nick...@Yahoo.co.uk> remarked:
>On 19/12/2015 10:49, Roland Perry wrote:
>
>> The second connection could be Virgin fibre (but not a domestic
>> product),
>
>Why not a domestic product.
Because the Virgin T&C clearly state that domestic products are not to
>
>> The second connection could be Virgin fibre (but not a domestic
>> product),
>
>Why not a domestic product.
be used for business.
--
Roland Perry
Nick
Dec 19, 2015, 9:57:55 AM12/19/15
to
Looking at the T&Cs the no business clause would seem to ban remote
working from home and shopping at Amazon.
Roland Perry
Dec 19, 2015, 11:07:49 AM12/19/15
to
In message <n53r4q$3fk$1...@dont-email.me>, at 14:57:53 on Sat, 19 Dec
2015, Nick <Nick...@Yahoo.co.uk> remarked:
>>> Why not a domestic product.
>>
>> Because the Virgin T&C clearly state that domestic products are not to
>> be used for business.
>
>They send me a VAT invoice every month, so its not like I'm hiding it.
>
>Looking at the T&Cs the no business clause would seem to ban remote
>working from home and shopping at Amazon.
Like other ISPs' "no business use" clauses it's probably aimed mainly at
you not even attempting to sue them for the consequential damages of
your business being offline for weeks if a fault develops.
--
Roland Perry
2015, Nick <Nick...@Yahoo.co.uk> remarked:
>>> Why not a domestic product.
>>
>> Because the Virgin T&C clearly state that domestic products are not to
>> be used for business.
>
>They send me a VAT invoice every month, so its not like I'm hiding it.
>
>Looking at the T&Cs the no business clause would seem to ban remote
>working from home and shopping at Amazon.
you not even attempting to sue them for the consequential damages of
your business being offline for weeks if a fault develops.
--
Roland Perry
grinch
Dec 19, 2015, 11:16:45 AM12/19/15
to
On 19/12/15 12:36, Graham J wrote:
> Graham J wrote:
>> Does anybody know of an internet connection provider who can quarantee a
>> time to repair of (say) 4 hours? This is for a business that has
>> realised that the service from the likes of Zen is only as good as the
>> underlying support Zen get from Openreach.
>>
>>
BTOR do not provide an sla with broadband ,it best endeavours only
> Graham J wrote:
>> Does anybody know of an internet connection provider who can quarantee a
>> time to repair of (say) 4 hours? This is for a business that has
>> realised that the service from the likes of Zen is only as good as the
>> underlying support Zen get from Openreach.
>>
>>
always has been. They used to talk about 20 working hours between 8 and
5 Monday to Friday, don’t know if that is still the case.
If you need an sla for business then buy business product they come with
an sla that’s why they are more expensive.
If you are a cheapskate and try to run a business using domestic
connectivity and it fails, though ,your own stupid fault for buying the
wrong product. I have no sympathy ,and yes I do work in the industry.
Graham J
Dec 19, 2015, 12:01:06 PM12/19/15
to
grinch wrote:
> On 19/12/15 12:36, Graham J wrote:
>> Graham J wrote:
>>> Does anybody know of an internet connection provider who can quarantee a
>>> time to repair of (say) 4 hours? This is for a business that has
>>> realised that the service from the likes of Zen is only as good as the
>>> underlying support Zen get from Openreach.
>>>
>>>
>
> BTOR do not provide an sla with broadband ,it best endeavours only
> always has been. They used to talk about 20 working hours between 8 and
> 5 Monday to Friday, don’t know if that is still the case.
Zen offer "enhanced care" which has the 20-hour figure, but it is hedged
> On 19/12/15 12:36, Graham J wrote:
>> Graham J wrote:
>>> Does anybody know of an internet connection provider who can quarantee a
>>> time to repair of (say) 4 hours? This is for a business that has
>>> realised that the service from the likes of Zen is only as good as the
>>> underlying support Zen get from Openreach.
>>>
>>>
>
> BTOR do not provide an sla with broadband ,it best endeavours only
> always has been. They used to talk about 20 working hours between 8 and
> 5 Monday to Friday, don’t know if that is still the case.
around with caveats.
>
>
> If you need an sla for business then buy business product they come with
> an sla that’s why they are more expensive.
>
> If you are a cheapskate and try to run a business using domestic
> connectivity and it fails, though ,your own stupid fault for buying the
> wrong product. I have no sympathy ,and yes I do work in the industry.
>
OK so is there a commercial provider that does offer a business product?
>
> If you need an sla for business then buy business product they come with
> an sla that’s why they are more expensive.
>
> If you are a cheapskate and try to run a business using domestic
> connectivity and it fails, though ,your own stupid fault for buying the
> wrong product. I have no sympathy ,and yes I do work in the industry.
>
--
Graham J
Roderick Stewart
Dec 19, 2015, 12:43:06 PM12/19/15
to
On Sat, 19 Dec 2015 14:10:17 +0000, Andy Burns
<usenet....@adslpipe.co.uk> wrote:
>> Why not a domestic product. What do you really get for the extra 20% you
>> pay for business?
>
>A possibility of a fixed IP address.
I've got one on a Zen residential service.
<usenet....@adslpipe.co.uk> wrote:
>> Why not a domestic product. What do you really get for the extra 20% you
>> pay for business?
>
>A possibility of a fixed IP address.
Rod.
Andy Burns
Dec 19, 2015, 12:52:51 PM12/19/15
to
Roderick Stewart wrote:
> Andy Burns wrote:
>
>>> Why not a domestic product.
>>
that Virgin don't offer it on their domestic products ...
> Andy Burns wrote:
>
>>> Why not a domestic product.
>>
>> A possibility of a fixed IP address.
>
> I've got one on a Zen residential service.
Plenty of xDSL providers offer fixed IP (I have a /28) but my point was
>
> I've got one on a Zen residential service.
that Virgin don't offer it on their domestic products ...
grinch
Dec 19, 2015, 3:33:06 PM12/19/15
to
>
> OK so is there a commercial provider that does offer a business product?
>
You have 2 options
1 use adsl and hope for the best, but without sla ,cheap and cheerful.
2 Pay more and get a leased line which does come with an sla.
Depends how important the internet connection is ,even with an sla you
should never rely totally on it. If somebody puts a JCB through the
cable feeding your customer it's fixed when its fixed sla or no sla.
Roland Perry
Dec 19, 2015, 3:53:12 PM12/19/15
to
In message <n54ett$hjv$1...@speranza.aioe.org>, at 20:33:03 on Sat, 19 Dec
2015, grinch <gri...@somewhere.com> remarked:
>If somebody puts a JCB through the cable feeding your customer it's
>fixed when its fixed sla or no sla.
Industrial strength resilience would have cables in separate ducts
heading away from the premises in two different directions, to two
different POPs. Isn't cheap, though.
--
Roland Perry
2015, grinch <gri...@somewhere.com> remarked:
>If somebody puts a JCB through the cable feeding your customer it's
>fixed when its fixed sla or no sla.
heading away from the premises in two different directions, to two
different POPs. Isn't cheap, though.
--
Roland Perry
Graham J
Dec 19, 2015, 4:08:59 PM12/19/15
to
£1,000per month?
--
Graham J
Roland Perry
Dec 19, 2015, 4:23:12 PM12/19/15
to
In message <n54gsi$m4u$1...@dont-email.me>, at 21:09:00 on Sat, 19 Dec
2015, Graham J <gra...@invalid.com> remarked:
>>> If somebody puts a JCB through the cable feeding your customer it's
>>> fixed when its fixed sla or no sla.
>>
>> Industrial strength resilience would have cables in separate ducts
>> heading away from the premises in two different directions, to two
>> different POPs. Isn't cheap, though.
>
>How does it compare with FTTP at (round here) £50k NRE charges and
>£1,000per month?
I don't have any recent costings. The last time I looked at this the
domestic connectivity was a five-figure sum.
--
Roland Perry
2015, Graham J <gra...@invalid.com> remarked:
>>> If somebody puts a JCB through the cable feeding your customer it's
>>> fixed when its fixed sla or no sla.
>>
>> Industrial strength resilience would have cables in separate ducts
>> heading away from the premises in two different directions, to two
>> different POPs. Isn't cheap, though.
>
>How does it compare with FTTP at (round here) £50k NRE charges and
>£1,000per month?
domestic connectivity was a five-figure sum.
--
Roland Perry
Nick
Dec 19, 2015, 5:58:25 PM12/19/15
to
even a comparable business product) when I first got the connection.
Stephen
Dec 20, 2015, 4:17:04 PM12/20/15
to
On Sat, 19 Dec 2015 10:09:26 +0000, Graham J <gra...@invalid.com>
wrote:
BT OR provide a better optional SLAs on repair for the local loop
using "enhanced care".
Several business oriented ISPs support it. A search on "BT enhanced
care" should find it.
However - don't get your hopes up - that improves the underlying BT
Openreach "fix SLA" from 40 hours to 20 in business hours, so still
into multiple days of outage within SLA (especially if you use it
across weekends)
there is 24x7 with a shorter fix time from BT as well.
Traditionally - 4 or 5 hour fix is 1 of the big reasons to go for a
dedicated circuit tail based access - eg something based on BT EAD
Ethernet.
You also get some other stuff that may be useful - limited or no
contention in the service (you need to ask the ISP), fibre only based
access and symmetric bandwidth.
But then you are using a high end underlying tail circuit with mich
higher than connsumer based pricing and you can expect a corresponding
increase in charges.
For higher availability then resilience can be better than a single
circuit no matter what the SLA so dual independent tail circuits may
fit better
- as others recommended BT + VM cable based would give you logically
and probably physically separated circuits.
you were pointed at using a dual tail / load balancing router.
- with dual access, the router is likely to be the limiting factor for
reliability, so keeping a spare around in case of faults (and having
it pre configured and tested) may be a good idea.
>TIA
Good luck
Stehen
Stephen Hope stephe...@xyzworld.com
Replace xyz with ntl to reply
wrote:
using "enhanced care".
Several business oriented ISPs support it. A search on "BT enhanced
care" should find it.
However - don't get your hopes up - that improves the underlying BT
Openreach "fix SLA" from 40 hours to 20 in business hours, so still
into multiple days of outage within SLA (especially if you use it
across weekends)
there is 24x7 with a shorter fix time from BT as well.
Traditionally - 4 or 5 hour fix is 1 of the big reasons to go for a
dedicated circuit tail based access - eg something based on BT EAD
Ethernet.
You also get some other stuff that may be useful - limited or no
contention in the service (you need to ask the ISP), fibre only based
access and symmetric bandwidth.
But then you are using a high end underlying tail circuit with mich
higher than connsumer based pricing and you can expect a corresponding
increase in charges.
For higher availability then resilience can be better than a single
circuit no matter what the SLA so dual independent tail circuits may
fit better
- as others recommended BT + VM cable based would give you logically
and probably physically separated circuits.
you were pointed at using a dual tail / load balancing router.
- with dual access, the router is likely to be the limiting factor for
reliability, so keeping a spare around in case of faults (and having
it pre configured and tested) may be a good idea.
>TIA
Good luck
Stehen
Stephen Hope stephe...@xyzworld.com
Replace xyz with ntl to reply
Toby
Dec 21, 2015, 4:55:31 AM12/21/15
to
is £120 per month.
This does, however, include a line that is dedicated to it, and does not
have a voice service on it.
--
Toby...
Remove your pants to reply
---
This email has been checked for viruses by Avast antivirus software.
https://www.avast.com/antivirus
Graham.
Dec 22, 2015, 6:38:20 PM12/22/15
to
On Mon, 21 Dec 2015 09:56:05 +0000, Toby <ne...@altyourpantsphuk.co.uk>
wrote:
>On 19/12/2015 10:09, Graham J wrote:
>> Does anybody know of an internet connection provider who can quarantee a
>> time to repair of (say) 4 hours? This is for a business that has
>> realised that the service from the likes of Zen is only as good as the
>> underlying support Zen get from Openreach.
>>
>> TIA
>>
>Haver a look at Talk Talk Business EoFTTC - This has a 7 hour SLA, but
>is £120 per month.
>
>This does, however, include a line that is dedicated to it, and does not
>have a voice service on it.
https://www.talktalkbusiness.co.uk/products-and-services/connectivity-networking/eofttc/
What do they mean by:
Pricing
Our 20Mbps product offering has no *distance* (or usage charges)
--
Graham.
%Profound_observation%
wrote:
>On 19/12/2015 10:09, Graham J wrote:
>> Does anybody know of an internet connection provider who can quarantee a
>> time to repair of (say) 4 hours? This is for a business that has
>> realised that the service from the likes of Zen is only as good as the
>> underlying support Zen get from Openreach.
>>
>> TIA
>>
>Haver a look at Talk Talk Business EoFTTC - This has a 7 hour SLA, but
>is £120 per month.
>
>This does, however, include a line that is dedicated to it, and does not
>have a voice service on it.
What do they mean by:
Pricing
Our 20Mbps product offering has no *distance* (or usage charges)
--
Graham.
%Profound_observation%
Roland Perry
Dec 23, 2015, 1:42:59 AM12/23/15
to
In message <tinj7b5mf6gsnl3tb...@4ax.com>, at 23:38:16 on
Tue, 22 Dec 2015, Graham. <graham...@mail.com> remarked:
copper from the cabinet to the premises. And this works for any length
of such copper that's in practice in the field.
In competition with FTTP services where they'd have to install a new
fibre from the cabinet to the premises, and I'm assuming (from their
comment) that FTTP installation cost depends on the distance.
But I could be adding two and two and making five.
--
Roland Perry
Tue, 22 Dec 2015, Graham. <graham...@mail.com> remarked:
>>Haver a look at Talk Talk Business EoFTTC - This has a 7 hour SLA, but
>>is £120 per month.
>>
>>This does, however, include a line that is dedicated to it, and does not
>>have a voice service on it.
>
>https://www.talktalkbusiness.co.uk/products-and-services/connectivity-networking/eofttc/
>
>What do they mean by:
>
>Pricing
>Our 20Mbps product offering has no *distance* (or usage charges)
It sounds like they are using some form of proprietary protocol over the
>>is £120 per month.
>>
>>This does, however, include a line that is dedicated to it, and does not
>>have a voice service on it.
>
>https://www.talktalkbusiness.co.uk/products-and-services/connectivity-networking/eofttc/
>
>What do they mean by:
>
>Pricing
>Our 20Mbps product offering has no *distance* (or usage charges)
copper from the cabinet to the premises. And this works for any length
of such copper that's in practice in the field.
In competition with FTTP services where they'd have to install a new
fibre from the cabinet to the premises, and I'm assuming (from their
comment) that FTTP installation cost depends on the distance.
But I could be adding two and two and making five.
--
Roland Perry
Andy Burns
Dec 23, 2015, 5:05:36 AM12/23/15
to
Graham. wrote:
> https://www.talktalkbusiness.co.uk/products-and-services/connectivity-networking/eofttc/
>
> What do they mean by:
> https://www.talktalkbusiness.co.uk/products-and-services/connectivity-networking/eofttc/
>
> What do they mean by:
> Our 20Mbps product offering has no *distance* (or usage charges)
Unlike an leased fibre circuit where you usually pay rental based on
distance to exchange at each end, and distance between exchanges.
But this type of circuit doesn't "go" to the internet as the O/P
requested, normally it would would be used so that the the far ends all
meet either at a datacentre, with a dedicated fibre to the company HQ.
And having used several of these EoFTTP circuits, I'd avoid TTB like the
plague, every one of them failed to work properly on installation day
required a second site visit after they'd "done something" centrally.
Andy Burns
Dec 23, 2015, 5:09:34 AM12/23/15
to
Roland Perry wrote:
> Graham. <graham...@mail.com> remarked:
>
>> https://www.talktalkbusiness.co.uk/products-and-services/connectivity-networking/eofttc/
uses, except at the far end the traffic pops out as ethernet tagged to a
VLAN, rather than being routed to the internet.
> Graham. <graham...@mail.com> remarked:
>
>> https://www.talktalkbusiness.co.uk/products-and-services/connectivity-networking/eofttc/
>
> It sounds like they are using some form of proprietary protocol over the
> copper from the cabinet to the premises.
No, just VDSL with the same OpenReach modem a home internet connection
> It sounds like they are using some form of proprietary protocol over the
> copper from the cabinet to the premises.
uses, except at the far end the traffic pops out as ethernet tagged to a
VLAN, rather than being routed to the internet.
Andrew Gabriel
Jan 1, 2016, 5:55:52 PM1/1/16
to
In article <YSXZe9qY...@perry.co.uk>,
5-6 years ago, I tried to get a Virgin business service at home, but
they wouldn't provide their business services to a residential address,
even if you work from there.
--
Andrew Gabriel
[email address is not usable -- followup in the newsgroup]
they wouldn't provide their business services to a residential address,
even if you work from there.
--
Andrew Gabriel
[email address is not usable -- followup in the newsgroup]
Roland Perry
Jan 2, 2016, 4:16:40 AM1/2/16
to
In message <n6700p$9df$2...@dont-email.me>, at 22:53:13 on Fri, 1 Jan 2016,
Andrew Gabriel <and...@cucumber.demon.co.uk> remarked:
>>>> The second connection could be Virgin fibre (but not a domestic
>>>> product),
>>>
>>>Why not a domestic product.
>>
>> Because the Virgin T&C clearly state that domestic products are not to
>> be used for business.
>
>5-6 years ago, I tried to get a Virgin business service at home, but
>they wouldn't provide their business services to a residential address,
>even if you work from there.
That's interesting, I wonder if it would have meant installing some
business-product-specific hardware in their cabinet, rather than simply
opening up the throttles on their regular residential product?
Or perhaps they have experience of people buying the business product
for home then running it flat out 24x7 on P2P?
--
Roland Perry
Andrew Gabriel <and...@cucumber.demon.co.uk> remarked:
>>>> The second connection could be Virgin fibre (but not a domestic
>>>> product),
>>>
>>>Why not a domestic product.
>>
>> Because the Virgin T&C clearly state that domestic products are not to
>> be used for business.
>
>5-6 years ago, I tried to get a Virgin business service at home, but
>they wouldn't provide their business services to a residential address,
>even if you work from there.
business-product-specific hardware in their cabinet, rather than simply
opening up the throttles on their regular residential product?
Or perhaps they have experience of people buying the business product
for home then running it flat out 24x7 on P2P?
--
Roland Perry
grinch
Jan 2, 2016, 5:24:11 AM1/2/16
to
that was contended,but plenty of businesses use adsl which is.
Roland Perry
Jan 2, 2016, 5:56:45 AM1/2/16
to
In message <n688g8$g7l$1...@speranza.aioe.org>, at 10:24:09 on Sat, 2 Jan
2016, grinch <gri...@somewhere.com> remarked:
--
Roland Perry
2016, grinch <gri...@somewhere.com> remarked:
>>>>>> The second connection could be Virgin fibre (but not a domestic
>>>>>> product),
>>>>>
>>>>> Why not a domestic product.
>>>>
>>>> Because the Virgin T&C clearly state that domestic products are not to
>>>> be used for business.
>>>
>>> 5-6 years ago, I tried to get a Virgin business service at home, but
>>> they wouldn't provide their business services to a residential address,
>>> even if you work from there.
>>
>> That's interesting, I wonder if it would have meant installing some
>> business-product-specific hardware in their cabinet, rather than simply
>> opening up the throttles on their regular residential product?
>>
>> Or perhaps they have experience of people buying the business product
>> for home then running it flat out 24x7 on P2P?
>
>Probably more to do with contention ,I have never seen a leased line
>that was contended,but plenty of businesses use adsl which is.
But the product in question is Virgin fibre.
>>>>>> product),
>>>>>
>>>>> Why not a domestic product.
>>>>
>>>> Because the Virgin T&C clearly state that domestic products are not to
>>>> be used for business.
>>>
>>> 5-6 years ago, I tried to get a Virgin business service at home, but
>>> they wouldn't provide their business services to a residential address,
>>> even if you work from there.
>>
>> That's interesting, I wonder if it would have meant installing some
>> business-product-specific hardware in their cabinet, rather than simply
>> opening up the throttles on their regular residential product?
>>
>> Or perhaps they have experience of people buying the business product
>> for home then running it flat out 24x7 on P2P?
>
>Probably more to do with contention ,I have never seen a leased line
>that was contended,but plenty of businesses use adsl which is.
--
Roland Perry
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