How easy is it to get one's cabinet changed (!)

[Chris Green]

I am currently connected to a new[ish] FTTC cabinet that is about a
mile away from me, it only came on-line in March this year and I think
I was probably one of the first people to get connected.

For some reason (we can't believe it's high demand, this is a *small*
village) OpenReach have installed another cabinet right at the end of
our little road (well, lane more like) which is much closer to our
house.

The broadband tools at mouselike.org are a bit confusing, if I use the
'Postcode to PCP' button it tells me I would be connected to PCP 2
which is the one I am connected to. However if I use the 'Phone to
PCP' button it says I should connect to PCP 11 which is the new one at
the end of the road.

What are the chances of either:-

Getting moved to the new cabinet when it comes on line (it's
probably not quite there yet) without any input from me?

or Being able to ask to be moved to the closer cabinet. How would I
do this (if it's even possible)?

--
Chris Green
·

[Bob Eager]

I would say near zero. I have been trying to do this for over a year. You
would have to get a new line installed - it would be near impossible to
get an existing one moved.

My ISP was very co-operative and tried to get a *new* line installed to a
different cabinet. BT then demanded a letter from a neighbour as a small
part of the dropwire would go over their garden. This took a while to get
from the landlord as the place is rented.

Then BT said no.

[Chris Green]

Hmm, I thought it mght be rather difficult!

There is a thread on the PlusNet forums about someone who *did* manage
it, PlusNet apparently helped quite a lot. They did a 'cease' (i.e.
back to ADSL) and then a 'reprovide'.

We actually have two lines, I'm just in the process of moving the
number of the second line to a VOIP service but we'll still have the
physical connection.

--
Chris Green
·

[Flop]

Sorry to pour cold water on but...

.. I had a visitor in the same situation - FTTC directly opposite and a
'phone' cabinet just over a mile away.

He tried to get his line moved but failed.

So if an OpenReach engineer cannot succeed there is little hope for mortals.


--

Flop
General Norman Schwarzkopf was asked if he thought there was room for
forgiveness toward terrorists.
The General said, "I believe that forgiving them is God's function...
OUR job is to arrange the meeting."

[7]

Chris Green wrote:

> I am currently connected

Eh what? A simple tractor accident did you say?
Put it into reverse when you meant forward.
Dammn! Now we have to install a new cabinet...

[NY]

"7" <7...@enemygadgets.com> wrote in message
news:eqsc9l...@mid.individual.net...

LOL

It's almost worth it to see their faces :-)


However... isn't the problem that the overhead or underground lines from
people's houses to the cabinets are routed to cabinets which are not the
closest, so replacing one cabinet with another one will not solve the
problem - a given person's line will still go to the "wrong" cabinet. To
solve that problem would mean rerouting wires from one cabinet to another.

And then of course you've got the problem that some people have their lines
connected directly to the exchange and not to a cabinet, and so don't
benefit from FTTC even if the exchanges cabinets do. I wonder if VDSL rather
than ADSL over those connected-to-the-exchange lines would give any speed
increase - assuming that VDSL rather than ADSL modems were installed in the
exchange to mimic those in a cabinet, effectively setting up a cabinet in
the exchange.

[Bob Eager]

On Tue, 20 Jun 2017 19:36:48 +0100, NY wrote:

> "7" <7...@enemygadgets.com> wrote in message
> news:eqsc9l...@mid.individual.net...
>> Chris Green wrote:
>>
>>> I am currently connected
>>
>>
>> Eh what? A simple tractor accident did you say?
>> Put it into reverse when you meant forward. Dammn! Now we have to
>> install a new cabinet...
>
> LOL
>
> It's almost worth it to see their faces
>
>

> However... isn't the problem that the overhead or underground lines from
> people's houses to the cabinets are routed to cabinets which are not the
> closest, so replacing one cabinet with another one will not solve the
> problem - a given person's line will still go to the "wrong" cabinet. To
> solve that problem would mean rerouting wires from one cabinet to
> another.

True. But not in my case. Theer is a pole at the front of the house to a
cab 1.3km away. I'm on that. There is another pole at the back to a cab
that is about 250m away. They won't install a line from that pole.

[Java Jive]

So ensure that the pole in front of the house has the 'accident' :-)
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[Dick]

You will either get moved to the new cabinet as part of a planned
network re-arrangement or you won't. Either way you can't influence what
happens.

[Martin Brown]

On 20/06/2017 19:36, NY wrote:
> "7" <7...@enemygadgets.com> wrote in message
> news:eqsc9l...@mid.individual.net...
>> Chris Green wrote:
>>
>>> I am currently connected
>>
>>
>> Eh what? A simple tractor accident did you say?
>> Put it into reverse when you meant forward.
>> Dammn! Now we have to install a new cabinet...

We have had a hedge flailer take out our not cabinet - more like a dull
grey box now a double hole in the ground as cables were a bit short.

> LOL
>
> It's almost worth it to see their faces :-)
>
>
> However... isn't the problem that the overhead or underground lines from
> people's houses to the cabinets are routed to cabinets which are not the
> closest, so replacing one cabinet with another one will not solve the
> problem - a given person's line will still go to the "wrong" cabinet. To
> solve that problem would mean rerouting wires from one cabinet to another.

They seem to put a new cabinet where it is convenient for mains power
and then route new FTTC users to it as and when needed. Being on the
wrong side of the road can be expensive. The guy who lives opposite one
in my village has an EO line running down the wrong side of the road. He
was quoted about £3k for getting fibre installed and a new pole.

> And then of course you've got the problem that some people have their
> lines connected directly to the exchange and not to a cabinet, and so
> don't benefit from FTTC even if the exchanges cabinets do. I wonder if
> VDSL rather than ADSL over those connected-to-the-exchange lines would
> give any speed increase - assuming that VDSL rather than ADSL modems
> were installed in the exchange to mimic those in a cabinet, effectively
> setting up a cabinet in the exchange.

They typically set up a cabinet fairly close to but outside the confines
of the exchange. I gather that VDSL cable bundles produces too much
interference crosstalk to site it inside from what the engineer says. It
is this quirk that makes my FTTC distance > EO line distance (and in any
case way beyond the roughly 1200m breakeven range).

--
Regards,
Martin Brown

[Michael Chare]

On 19/06/2017 21:57, Chris Green wrote:

What happens if you use
https://www.btwholesale.com/includes/adsl/main.html and just enter your
address rather than phone number? Which cabinet does it show?



--
Michael Chare

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[Chris Green]

It offers VDSL at 80Mb/s, even the impacted 'B' is a minimum of
63.5Mb/s. However it says it's served by cabinet 2 which is the one
we're connected to about a mile away and get 25Mb/s or so.

--
Chris Green
·

[Michael Chare]

Try the forums.thinkbroadband.com website. You could also try ordering
a broadband service on a new line and see what speed you get quoted.
Make sure that you can cancel the order FOC if the speed is below the
minimum quoted.