On 12/12/2023 16:25, Graham J wrote:
> RayG wrote:
>
> FTTC uses VDSL which is distributed from a nearby green cabinet. It is
> marginally more reliable than ADSL simply because the copper pair runs only to
> the cabinet. But it potentially suffers from all the same faults - mixed copper
> and aluminium wires, bad or corroded joints, electrical interference from
> lightning, electric fences, Christmas tree lights, and the like. Having the
> copper pair going back from the cabinet to the exchange may well increase noise
> problems, so it makes sens that these were disconnected by the visiting technician.
>
> So your internet connection may drop and reconnect at any time, taking about a
> minute to do so. For web browsing and the like you would never notice.
>
> I assume by "Digital Phone" you mean that it uses VoIP - yes?
I mean landline converted to digital so VOIP yes
>
> Does that mean you have the Gigaset SL450A GO base unit connected by Ethernet
> cable to a router? You don't say what model of router.
>
Is connected to the Green Digital telephone socket on the router(hub) for the phone
It is also connected via an Ethernet cable to the router(hub) to obtain S/W
updates etc.
Router is supplied by EE.
> Alternatively is the Gigaset SL450A GO base unit connected via a traditional
> telephone cable to a BT phone socket in the router (perhaps via an adapter)?
>
as above
> If there is any break or unreliability in the broadband connection the VoIP
> service can stop working, and it may take several minutes to reconnect.
>
Possibly monitoring at this time
Network uptime: 1 Day 14 Hrs 31 Mins
System uptime: 1 Day 14 Hrs 33 Mins
So long at the time difference remains at 2 mins its been 100% up.
> However if it "dropped outgoing speech" did it maintain incoming speech? If so
> there is something suspicious happening.
Incoming speech is maintained
>
> Don't understand "register the phone with the HUB". What is this HUB? Do you
> mean the phone handset or the base station?
With a DECT phone you can register to more than one base. HUB = Router = EE's
router You can switch between bases as required.
>
> Please connect a computer to your router and find out how long the broadband
> connection has been up. You could leave it monitoring for reliability.
>
As above.
Page is monitored and checked every 24 hours.
>
>
I hope that clarifies things.
--
Regards
RayG