hugh
Yes, everyone who is using their DNS servers.
They say you can opt out if you ask, it hasn't worked for me so far.
Read the following from the bottom up.
No, this has not been resolved. Mala Baruah (see below) says he "has done
the needfull" for me
but DNS errors are still returning a page from
http://results.ispconnect.co.uk often containing sponsered links.
If you cannot remove this service please tell me, and I will use a
third-party DNS server.
Thank you.
----- Original Message -----
From:
To:
Sent: Tuesday, July 17, 2007 2:19 AM
Subject: Enhanced DNS Error Handling [Incident: 070712-000415]
Since responding to your support request a few days ago, we have not heard
back from you. If you are still having problems, please let us know
immediately and we will continue to try and resolve your issue. If your
problem has been resolved, you do not need to respond to this message, we
will automatically close the case we have open for you. Thank you
Question Reference No070712-000415
Summary: Enhanced DNS Error Handling
Product Level 1: My Account
Product Level 2: General
Date Created: 12/07/2007 11.01 AM
Last Updated: 17/07/2007 02.19 AM
Status: Resolved
Operating System: Windows XP
Discussion Thread
Response (Mala Baruah) 13/07/2007 06.04 AM
Dear Mr.
Thank you for contacting Tiscali Technical Support.
I gather from your email that you would like to unsubscribe for the
"Enhanced DNS Error Handling" service provided by Tiscali.
I understand your concern and would be glad to assist you in
resolving this issue. In this case, I have done the needful for you. I
believe you should be able to browse without the interference of this
service.
Hope the information provided by us has addressed your concern. For
any other queries or concern, feel free to contact us and we will be glad to
assist you. Please write back to us with the results.
Regards,
Tiscali Technical Support
Tiscali UK Limited
Registered in England and Wales No. 3408171
Registered Address: 20 Broadwick Street, London W1F 8HT
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