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Supanet WIndows 10 EmailSettings

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Don't Sweat The Small Stuff

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Dec 11, 2015, 7:58:10 AM12/11/15
to
I have just had an elderly fried ring. He has (had) a Windows 7 machine
and has now (after accepting the online upgrade) a Windows 10 machine!

His email has stopped working as as far as I can tell over the phone his
Supanet account has been deleted and needs re-adding.

I am going round at the weekend to try and sort it out.

I have had a quick Google for Supanet Windows 10 IMAP settings but not
found anything.

Could anyone point me in the right direction

Thanks.

Don't Sweat The Small Stuff

unread,
Dec 11, 2015, 8:44:07 AM12/11/15
to
On 11/12/2015 1:23 pm, Bob Latham wrote:
> In article <n4eh8t$aqo$1...@speranza.aioe.org>,
> Don't Sweat The Small Stuff <nodo...@me.com> wrote:
>> I have just had an elderly fried ring.
>
> Ouch, Though I don't think age would make much difference mate, it would
> hurt like hell however old you were. :-)
>
> Sorry.
>
>
> Bob.
>

LOL!!!

Should of course be "elderly FRIEND" - I blame the spelling checker -
honest guv!

bert

unread,
Dec 11, 2015, 4:12:45 PM12/11/15
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In article <n4eh8t$aqo$1...@speranza.aioe.org>, Don't Sweat The Small Stuff
<nodo...@me.com> writes
Your IMAP settings are independent of your Windows version.
--
bert

Roland Perry

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Dec 11, 2015, 4:36:02 PM12/11/15
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In message <Uu07FeDP...@m.raefell.co.uk>, at 21:08:31 on Fri, 11
Dec 2015, bert <be...@btinternet.com> remarked:
>>I have just had an elderly fried ring. He has (had) a Windows 7
>>machine and has now (after accepting the online upgrade) a Windows 10
>>machine!
>>
>>His email has stopped working as as far as I can tell over the phone
>>his Supanet account has been deleted and needs re-adding.
>>
>>I am going round at the weekend to try and sort it out.
>>
>>I have had a quick Google for Supanet Windows 10 IMAP settings but not
>>found anything.
>>
>>Could anyone point me in the right direction
>>
>>Thanks.
>Your IMAP settings are independent of your Windows version.

Only if the upgrade from Win 7 to Win 10 uses broadly the same email
client, and the settings are automatically transferred across.

My understanding is that neither is true of the two Microsoft email
clients in question.
--
Roland Perry

Tim+

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Dec 11, 2015, 6:29:52 PM12/11/15
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Maybe I've been lucky but I've never met an IMAP client where I've had to
do anything more than enter my user name and password. The client has taken
care of the rest. That said, I only use yahoo and gmail.

Tim

Graham J

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Dec 12, 2015, 3:54:18 AM12/12/15
to
Tim+ wrote:

[snip]

>
> Maybe I've been lucky but I've never met an IMAP client where I've had to
> do anything more than enter my user name and password. The client has taken
> care of the rest. That said, I only use yahoo and gmail.

That's because there is an "autodiscover" facility provided in some
mainstream email clients that works with mainstream email providers such
as you name.

The client needs to know your full email address (name@domain) and your
password. You have to tell it which sort of email service you have
(POP, IMAP or Exchange). Using the @domain part it uses DNS to look up
the autodiscover service, which tells it the server names and security
settings; and applies them. Generally you have to repeat the provision
of the password in different places, sometimes several times.

The existence of the autodiscover service depends on the provider of the
email account - not all of them offer it.

--
Graham J


Peter Lawson

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Dec 12, 2015, 10:09:24 AM12/12/15
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On 11/12/2015 12:58, Don't Sweat The Small Stuff wrote:
> I have just had an elderly fried ring. He has (had) a Windows 7 machine
> and has now (after accepting the online upgrade) a Windows 10 machine!
>
> His email has stopped working as as far as I can tell over the phone his
> Supanet account has been deleted and needs re-adding.
>

Which email client is he using?

I use Outlook, and after upgrade from Windows 7 to Windows 10, Outlook
kept failing to pick up mail. I fixed it by typing this into a admin
command prompt: sfc /scannow

(I was sceptical this would work, since "sfc /scannow" fixes Window
system filed and not Outlook files, but it did work).

bert

unread,
Dec 13, 2015, 5:18:41 PM12/13/15
to
In article <Y9epFbfg...@perry.co.uk>, Roland Perry
<rol...@perry.co.uk> writes
Your IMAP settings are independent of your Windows version. The fact
that the W10 upgrade screws them up is not relevant. The OP should be
looking for the settings on his e-mail provider's web site
--
bert

bert

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Dec 13, 2015, 5:18:41 PM12/13/15
to
In article <n4fm4p$88c$1...@dont-email.me>, Tim+ <tim.d...@gmail.com>
writes
Many clients now have the settings included for the common e-mail
services - after all they don't change with a windows upgrade - or an
Android or any other OS upgrade.
--
bert
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