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Fast DSL speed but very low data throughput

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Mortimer

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Dec 29, 2008, 3:57:26 PM12/29/08
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Where is the fault likely to be if a router is syncing at high speed (7600
kbps) and has low attenuation (9 dB) and high noise margin (22 dB) but the
data throughput is spectacularly bad (about 500 kbps)? Ping speeds to
news.bbc.co.uk were about 30 msec.

I've tried different router, DSL cable, microfilter and computer [which is
connected by Ethernet, not wireless]. A different router got even lower
speeds - about 200 kbps :-(

The router is in the master socket and there is not other wiring coming off
the socket. The only thing I wasn't able to check was putting the router in
the test socket of the master socket, because there was a big desk in front
of the socket which made it very difficult to get at.

I check the speed with www.mybroadbandspeed.co.uk and
http://www.speedtest.net/


George Weston

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Dec 29, 2008, 5:42:29 PM12/29/08
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"Mortimer" <m...@privacy.net> wrote in message
news:lcednchZV4pcpMTU...@posted.plusnet...

Which ISP are you with?

George


Mortimer

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Dec 29, 2008, 6:08:16 PM12/29/08
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"George Weston" <geow...@NOSPAMgooglemail.com> wrote in message
news:6rt22nF...@mid.individual.net...

It's not me - it's a friend who asked me to investigate.

The ISP is Utility Warehouse (who?) www.uwclub.net

He's going to contact them tomorrow and get them to do a line test in case
there's an insidious problem which gives good line stats but still gives
very poor data throughput.


Kráftéé

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Dec 29, 2008, 6:17:24 PM12/29/08
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It could, very easily, be the dreaded sticky profile. Best thing is
to get your friend to contact their ISP & see what is going on, if
he's connection is that good I very much doubt if there is a line
fault of any type & don't let them put him of with 'we'll arrange an
engineering visit' that way lies large charges....


Eeyore

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Dec 29, 2008, 7:26:51 PM12/29/08
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Mortimer wrote:

> Where is the fault likely to be if a router is syncing at high speed (7600
> kbps) and has low attenuation (9 dB) and high noise margin (22 dB) but the
> data throughput is spectacularly bad (about 500 kbps)? Ping speeds to
> news.bbc.co.uk were about 30 msec.

Invariably a truly SHIT ISP.

Graham

Eeyore

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Dec 29, 2008, 7:28:53 PM12/29/08
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Mortimer wrote:

> The ISP is Utility Warehouse (who?) www.uwclub.net

Hahahahahahahahhaahhaaaaa !


> He's going to contact them tomorrow and get them to do a line test

And you think they will ?


> in case there's an insidious problem which gives good line stats but still
> gives
> very poor data throughput.

No, that doesn't happen. It's the ISP. Is he a cheapskate trying to skimp on
cost ? You get what you pay for.

Graham


Graham J

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Dec 30, 2008, 3:58:37 AM12/30/08
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[snip]

>
> The ISP is Utility Warehouse (who?) www.uwclub.net
>
[snip]

That explains it ...

--
Graham J


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