new card courtesy call ?
jj
Is that Mr .X ? It's just a courtesy call from Sky to make sure you've
received your new viewing card. And is it working OK ? And your box-----is
that working OK as well ?
It's the last line that got me bothered, was this a genuine call from Sky or
just some company (that maybe sells skybox insurance) phoning people at
random and fishing to find out if they have Sky ?
Just by answering if you got your new card confirms you're a Sky customer,
or you would say you aren't. And if the box wasn't working who would be the
first people I would call - Sky (well maybe AFTER a local independant).
So a genuine attempt at customer service, or something more suss. Anyone
else had the call ?
Charles Ellson
Did you try 1471 ?
Paul Heslop
something more suss I expect. insurance
--
Paul (we break easy)
-------------------------------------------------------
Stop and Look
http://www.geocities.com/dreamst8me/
Vincent
"jj" <no...@none.com> wrote in message
news:QbGdnVyaIcgcuuzX...@supernews.com...
No such call here. But then I use TrueCall, which cuts nuisance calls down
to zero.
http://www.amazon.co.uk/trueCall-truecallblocker-Telephone-call-screening/dp/B001ENB0H4/
I have configured it to reject all anonymous calls (it does this for free,
unlike Anonymous Call Reject from BT) and international calls (ACR from BT
can't do this). So, every call that gets through must have a number.
It asks any caller where it doesn't recognise the number to identify
themselves before it lets them through (the phone then rings and the unit
tells you what they said to identify themselves). If they're silent it
rejects them. If the person calling is someone I don't want to call me again
I just press a button and next time they call they'll automatically be
rejected. As the rejection message states to not call me again, they're
legally obliged not to (see note below). If it's a friend, then I press a
different button and next time they can get through automatically without
having to identify themselves. Simple.
So that Note: What's really cool, is that you can log onto a website that
has a log of all calls made to you. If you see rejected calls appearing more
than once then there is a link right next to automatically report that
number to the Telephone Preference Service people.
I find that businesses that genuinely need to contact me about important
stuff, will either write me a letter, or I contact them.
If I had a call like the one you described, and say they got through the
"identify yourself" bit, then I'd just let the unit take the call on the
answering machine. I'd then look up the number they used to call me with
online. If it didn't come up as a Sky number I'd block it. If it did come
from Sky, I might add it to my allowed list...
--
Vincent
Vincent
news:2ul375p3s7spcj0bo...@4ax.com...
> The long review on Amazon refers to this weblink "service". Why is it a
> "service", not just a website like my router's web interface?
I imagine it's to keep the costs down. What you're talking about requires a
resonable operating system that can run a webserver, and the associated
capable hardware. It also requires additional hardware to achieve - at
minimum a ethernet cable to connect it to your router, but at worst a
network hub or switch.
> It also says "To be as operate optimally, there is a need to use the Web
> Link service, which utilises a national rate phone number and will be
> chargeable after the first year (Price unknown). It will work without this
> option but the features are significantly reduced. There is limited access
> to call history for example."
Well, the web interface gives access to a few rarely used settings, such as
frequency of its synchronisation with the website (defaults to every 7
days). You can tell it to never automatically do it (manual sync is
available by holding the button on the unit). Syncing also checks for
firmware updates - I got one immediately.
The website also gives you an easy way to import a list of phone numbers to
allow or block. I exported the contacts from my phone, and copy and pasted
the list into the website. Saved my typing in 50 or so phone numbers to the
device via the telephone and creating typos.
Call history on the website is very complete, and provides easy links to
report numbers to the TPS. I recall only the last 30 callers are available
on the phone, but I could be wrong... I would have to read the manual again.
In any event, I still have a complete list of callers on the caller display
feature of my telephone.
> Not knowing how much they intend to sting me for next year, and having to
> pay a continous endless subscription just to be able to use its full
> features which I expect to work after my single payment of "purchase", is
> a bit of a deal-breaker in what otherwise looks to be a good product.
I also worried about this before purchasing it, but I could easily live
without the web link service if it cost too much. For me, the weblink speeds
up initial setup (entering the numbers), and gives me access to a few
additional settings that I'd never use or change.
The subscription will also be offset by not having to pay for features from
your service provider that it already has. For example, I now save �4 a
month by not having anonymous call reject (TrueCall has this setting). I
also had the more expensive version of voicemail that cost something smaller
(�1? �2?) as I wanted remote access.
If you'd like me to make an accurate and concise list of options only
available on the weblink, let me know and I'll go through the manual later
and compare.
--
Vincent
jj
"Charles Ellson" <cha...@ellson.demon.co.uk> wrote in message
news:42e2751ba609qh73a...@4ax.com...
Yes, 'we do not have the callers number to return the call'.