OT: Where are NTL cabling?
Martin Alderson
good. These are the nearest I can find.
---------------------------------------------------------------------
Where are NTL Cabling? I am just wondering how long it will be before I can
enjoy NTL, instead of crappy ITVdigital and BT.
I have contacted there email, but they don't reply, or it's just an
autoreply.
I am about 5 miles away from the nearest cabled area.
Does anyone kno where i can find this info out.
Thanks,
Martin
clive
and use the postcode finder, then try an email link
Mac
They've stopped cabling up new customers [allegedly], too expensive.
--
Mac.
John Winters
Martin Alderson <martin_...@hotmail.com> wrote:
>i've spent about 1/2hour looking for forums, so I'm not sure which ones are
>good. These are the nearest I can find.
>
>---------------------------------------------------------------------
>
>Where are NTL Cabling? I am just wondering how long it will be before I can
>enjoy NTL,
"enjoy NTL"? Sorry - expression does not parse.
>instead of crappy ITVdigital and BT.
If you think BT are crappy then you clearly haven't experienced NTL
yet.
John
--
John Winters. Wallingford, Oxon, England.
The Linux Emporium - the source for Linux CDs in the UK
See http://www.linuxemporium.co.uk/
Telespeed
Martin Alderson <martin_...@hotmail.com> wrote in message
news:3bf42...@mk-nntp-1.news.uk.worldonline.com...
> i've spent about 1/2hour looking for forums, so I'm not sure which ones
are
> good. These are the nearest I can find.
>
> ---------------------------------------------------------------------
>
> Where are NTL Cabling?
eerrrr they're not any more, (can't afford it!)
Most new homes are now trunked for it, but if you look in the trunking its
normally just a bit of rope, string, or wire leader.
DiskKoppy
> yet.
I got a better quality of phone line from NTL. Much faster modem speeds than
my old BT line. Customer service is non existant however.
> John
> --
> John Winters. Wallingford, Oxon, England.
>
> The Linux Emporium - the source for Linux CDs in the UK
> See http://www.linuxemporium.co.uk/
So YOU'RE the dude who does the cheap Linux disks! Nice one.
vanman
I know someone who lives 200 metres from a cabled area and they`ve been told
`at least 3 years`. Cable is very expensive to lay and they have to recoup
their losses as they go along.
"Martin Alderson" <martin_...@hotmail.com> wrote in message
news:3bf42...@mk-nntp-1.news.uk.worldonline.com...
-----= Posted via Newsfeeds.Com, Uncensored Usenet News =-----
http://www.newsfeeds.com - The #1 Newsgroup Service in the World!
Check out our new Unlimited Server. No Download or Time Limits!
-----== Over 80,000 Newsgroups - 19 Different Servers! ==-----
Steve Lowe
and have had no trouble at all.
"John Winters" <jo...@polo.demon.co.uk> wrote in message
news:9t1aoe$gsr$1...@polo.demon.co.uk...
phil henry
wrote:
>I think perhaps you`ll have to wait some more...
>I know someone who lives 200 metres from a cabled area and they`ve been told
>`at least 3 years`. Cable is very expensive to lay and they have to recoup
>their losses as they go along.
....and reduce their debt mountain by marketing to homes passed
and hiking tariffs.
Steve Lowe
and have had no trouble at all.
"John Winters" <jo...@polo.demon.co.uk> wrote in message
news:9t1aoe$gsr$1...@polo.demon.co.uk...
chris
"Steve Lowe" <swl...@ntlworld.com> wrote in message
news:Aj2J7.197$yV.3...@news6-win.server.ntlworld.com...
NTL
"clive" <in...@cliveayling.fsnet.co.uk> wrote in message
news:uxVI7.183$yf4.2...@news-text.cableinet.net...I tried the postcode finder the other day - it came up with 'Non-cabled
area - the postcode entered is not covered by our cable network ...' etc.
Tried the broadband availability checker 'We're sorry, but ntl:home
Broadband Internet is not yet available in your area'
All this despite the fact that the area has been cabled for a couple of
years or so, and I had a phone line plus cable modem fitted last June, and
both are working well (more than satisfactory)! Make of that what you will!
BTW - I have also found the dedicated cm support line (0845 number) to be
good. On the two occasions that I rang, I found them to be friendly, helpful
and knowledgeable. On the second occasion the bob who answered had 'not got
enough knowledge', but he got a mate to ring me back (yes!!) within half an
hour who readily answered all my questions.
So, for someone who lives in a "non-cabled" area, I'm not doing so badly!
Al
--
Al - in NW Leicestershire, UK
paul
I have heard from a couple of folks who work for NTL in nottingham
that there priority has switched from getting new customers to
screwing more money out of existing ones. :(
This rumor has also been reapeated on several newsgroups. Try
uk.media.tv.cable and there are also some NTL specific groups listed
on Google Groups. However it seems to be a case of better the devil
you know.....I've heard no end of compliants about NTL...a full page
in the Guardian yesterday for starters. Stick with BT!(and I never
thought I'd say that!)
regards
paul
This Is The Spinal Tap
news:2bd47067.01111...@posting.google.com...
Hahhahahahahahahhahahahaahahahahahahhahahhahahahhahahahahha
Compare BT and NTL/Telewest using www.adslguide.org
Go on...
UK_Catalyst
"John Winters" <jo...@polo.demon.co.uk> wrote in message
news:9t1aoe$gsr$1...@polo.demon.co.uk...
> In article <3bf42...@mk-nntp-1.news.uk.worldonline.com>,
> Martin Alderson <martin_...@hotmail.com> wrote:
> >i've spent about 1/2hour looking for forums, so I'm not sure which ones
are
> >good. These are the nearest I can find.
> >
> >---------------------------------------------------------------------
> >
> >Where are NTL Cabling? I am just wondering how long it will be before I
can
> >enjoy NTL,
>
> "enjoy NTL"? Sorry - expression does not parse.
>
> >instead of crappy ITVdigital and BT.
>
> If you think BT are crappy then you clearly haven't experienced NTL
> yet.
That is a little harsh
--
Marcus Sharma
An ntl: employee - Exceptional people working under difficult circumstances.
Alan Matsell
Bloody compliment I'd say
Ntl customer - Normal customer being subjected to exceptional circumstances.
John Winters
UK_Catalyst <uk_ca...@btopenworld.com> wrote:
>
>
>"John Winters" <jo...@polo.demon.co.uk> wrote in message
>news:9t1aoe$gsr$1...@polo.demon.co.uk...
>> In article <3bf42...@mk-nntp-1.news.uk.worldonline.com>,
>> Martin Alderson <martin_...@hotmail.com> wrote:
>> >i've spent about 1/2hour looking for forums, so I'm not sure which ones
>are
>> >good. These are the nearest I can find.
>> >
>> >---------------------------------------------------------------------
>> >
>> >Where are NTL Cabling? I am just wondering how long it will be before I
>can
>> >enjoy NTL,
>>
>> "enjoy NTL"? Sorry - expression does not parse.
>>
>> >instead of crappy ITVdigital and BT.
>>
>> If you think BT are crappy then you clearly haven't experienced NTL
>> yet.
>
>That is a little harsh
No it isn't - NTL's customer service really beggars belief. It's mind-
numbingly, spirit-crushingly bad. There's no possible excuse for it.
They only manage to stay in business because they're in a monopoly
position.
UK_Catalyst
How is it a monopoly?
It is at least a duopoly or a cartel.
Exclusive cable franchises are not worth a bean with so much other
competition.
Vote with your feet, it won't take long for the message to get through.
And no, I'm not politely telling you to piss off, most companies only
understand one complaint, the one where you say goodbye to them.
--
Marcus Sharma
Running Windows XP
It really is the best yet!
John Winters
UK_Catalyst <uk_ca...@btopenworld.com> wrote:
>
>"John Winters" <jo...@polo.demon.co.uk> wrote in message
[snip]
>> No it isn't - NTL's customer service really beggars belief. It's mind-
>> numbingly, spirit-crushingly bad. There's no possible excuse for it.
>> They only manage to stay in business because they're in a monopoly
>> position.
>>
>> John
>
>How is it a monopoly?
They're the only company offering the service (in my case - high
speed internet access).
>It is at least a duopoly or a cartel.
>
>Exclusive cable franchises are not worth a bean with so much other
>competition.
>
>Vote with your feet, it won't take long for the message to get through.
I would if they weren't a monopoly.
DiskKoppy
DK.
"John Winters" <jo...@polo.demon.co.uk> wrote in message
news:9t8rl7$keg$1...@polo.demon.co.uk...
John Winters
DiskKoppy <Disk...@hotmail.com> wrote:
[re-arranged in conventional posting order and snipped for clarity]
>"John Winters" <jo...@polo.demon.co.uk> wrote in message
>news:9t8rl7$keg$1...@polo.demon.co.uk...
>> In article <1006084452.30884.2@iapetus>,
>> UK_Catalyst <uk_ca...@btopenworld.com> wrote:
[snip]
>> >How is it a monopoly?
>>
>> They're the only company offering the service (in my case - high
>> speed internet access).
>>
>> >It is at least a duopoly or a cartel.
>> >
>> >Exclusive cable franchises are not worth a bean with so much other
>> >competition.
>> >
>> >Vote with your feet, it won't take long for the message to get through.
>>
>> I would if they weren't a monopoly.
>
>Don't you have ADSL as an alternative in Wallingford?
Alas no, nor are BT willing to give any kind of indication of when
they're likely to get their arses into gear.
DiskKoppy
> In article <100610703...@demeter.clara.net>,
> DiskKoppy <Disk...@hotmail.com> wrote:
>
> [re-arranged in conventional posting order and snipped for clarity]
>
> >"John Winters" <jo...@polo.demon.co.uk> wrote in message
> >news:9t8rl7$keg$1...@polo.demon.co.uk...
> >> In article <1006084452.30884.2@iapetus>,
> >> UK_Catalyst <uk_ca...@btopenworld.com> wrote:
> [snip]
> >> >How is it a monopoly?
> >>
> >> They're the only company offering the service (in my case - high
> >> speed internet access).
> >>
> >> >It is at least a duopoly or a cartel.
> >> >
> >> >Exclusive cable franchises are not worth a bean with so much other
> >> >competition.
> >> >
> >> >Vote with your feet, it won't take long for the message to get
through.
> >>
> >> I would if they weren't a monopoly.
> >
> >Don't you have ADSL as an alternative in Wallingford?
>
> Alas no, nor are BT willing to give any kind of indication of when
> they're likely to get their arses into gear.
>
From what I hear it isn't much of an alternative anyway. I get much better
speed with NTL in Didcot than any reported speeds I have heard for ASDL. And
that is what is important to me!
DK.
UK_Catalyst
> In article <100610703...@demeter.clara.net>,
> DiskKoppy <Disk...@hotmail.com> wrote:
>
> [re-arranged in conventional posting order and snipped for clarity]
>
> >"John Winters" <jo...@polo.demon.co.uk> wrote in message
> >news:9t8rl7$keg$1...@polo.demon.co.uk...
> >> In article <1006084452.30884.2@iapetus>,
> >> UK_Catalyst <uk_ca...@btopenworld.com> wrote:
> [snip]
> >> >How is it a monopoly?
> >>
> >> They're the only company offering the service (in my case - high
> >> speed internet access).
> >>
> >> >It is at least a duopoly or a cartel.
> >> >
> >> >Exclusive cable franchises are not worth a bean with so much other
> >> >competition.
> >> >
> >> >Vote with your feet, it won't take long for the message to get
through.
> >>
> >> I would if they weren't a monopoly.
> >
> >Don't you have ADSL as an alternative in Wallingford?
>
> Alas no, nor are BT willing to give any kind of indication of when
> they're likely to get their arses into gear.
>
> John
Surely in that case even if ntl: are as bad as you say they are you have to
at least credit them with providing a product that BT cannot.
Would you be happier to have no option whatsoever?(hold the sarcastic reply,
be serious)
UK_Catalyst
news:1006109706.29126.1@eurus...
Are you on the 512 service?
Dependant on your needs I hear something faster could be offered soon!
Must be terrible having a faster service from ntl: and having £15 a month
spare in your pocket too over BT pricing?
Sorry, could you remind the folks here how much you saved on your install
against and Openworld installation - just to put things in perspective.....
DiskKoppy
"UK_Catalyst" <uk_ca...@btopenworld.com> wrote in message
news:1006121964.6149.1@iapetus...
better
> > speed with NTL in Didcot than any reported speeds I have heard for ASDL.
> And
> > that is what is important to me!
>
> Are you on the 512 service?
>
> Dependant on your needs I hear something faster could be offered soon!
Yes... more speed!!! I have been hearing similar.
> Must be terrible having a faster service from ntl: and having Ł15 a month
> spare in your pocket too over BT pricing?
Aahh the sarcasm. But yes it is a good price.
> Sorry, could you remind the folks here how much you saved on your install
> against and Openworld installation - just to put things in
perspective.....
Well I don't know how much Openworld costs, but NTL installation was free.
However, before I go all the way with helping you with your NTL advert, the
customer service is REALLY REALLY REALLY bad.
Modem took 5 weeks and several phone calls (with 1 hour plus hold times) to
arrive. And no, the fact it comes from a 3rd party company is not an excuse!
I got no instructions whatsoever to set the modem up which led to another
long wait to speak to someone. Nearly 2 hours this time! And I couldn't get
any help from the website because they don't support Windows 2000, which has
been superceeded by "the best yet" Windows XP!
On top of all that I set up telephone, cable modem, and TV at the same time,
and the DD payment I requested is only working on my telephone bills. The
first I knew of it was when NTL called me to ask why I hadn't paid the bill!
During this call I requested the DD forms to be sent to me to fill in, but
guess what? I haven't got any yet, and yesterday morning NTL called me at
9am (I hadn't got to bed until 4am after a big night out) to ask why I
hadn't paid my current bill yet! I told the nice girl to go away and never t
o call me at that time on a Saturday again before putting the phone down.
NTL might offer the best value for money service out there, but they have
really got to stop employing Monkey's to work in Customer Services and
Accounts.
DK.
John Winters
UK_Catalyst <uk_ca...@btopenworld.com> wrote:
[snip]
>Surely in that case even if ntl: are as bad as you say they are you have to
>at least credit them with providing a product that BT cannot.
True - but that in no way excuses their piss-poor customer service.
>Would you be happier to have no option whatsoever?(hold the sarcastic reply,
>be serious)
No - but it would be nice not to have to deal with such a bunch
of piss-artists.
>Marcus Sharma
>An ntl: employee - Exceptional people working under difficult circumstances.
You've been listening to too much propaganda from your PHB. A more
accurate assessment would be "Poor to mediocre grade staff struggling
with a badly set up system and making a complete pig's ear of it."
Michael McConnell
> Must be terrible having a faster service from ntl: and having £15 a month
> spare in your pocket too over BT pricing?
>
> Sorry, could you remind the folks here how much you saved on your install
> against and Openworld installation - just to put things in perspective.....
With the exception of a product John Winters is extremely familiar with,
you get what you pay for...
--
-- Michael "Soruk" McConnell [Eridani Linux 6.3 Now!]
Eridani Linux -- The Most Up-to-Date Red Hat-based Linux CDROMs Available
http://www.eridani.co.uk -- Also Debian, Slackware, Mandrake and more...
Kick the bitbucket to reply.
*** A tachyon? A gluon that's not quite dry. ***
Robin Fairbairns
>Compare BT and NTL/Telewest using www.adslguide.org
>Go on...
surely it's easy? ntl/telewest don't do adsl, do they?
--
Robin Fairbairns, Cambridge -- rf10 at cam dot ac dot uk
Robin Fairbairns
>[...] A more
>accurate assessment would be "Poor to mediocre grade staff struggling
>with a badly set up system and making a complete pig's ear of it."
actually, i've generally found that the customer-facing staff at ntl
are surprisingly courteous, in the face of the *awful* circumstances
they operate under, and (when i've met them face-to-face) mostly
pretty competent.
the real problem seems to be a complete waste of space in the upper
echelons of the company.
Simon Pocock
"Mac" <mac...@ntlworldTAKEOUT.com> wrote in message
news:3BF426...@ntlworldTAKEOUT.com...
> Martin Alderson wrote:
> >
> > i've spent about 1/2hour looking for forums, so I'm not sure which ones
are
> > good. These are the nearest I can find.
> >
> > ---------------------------------------------------------------------
> >
> > Where are NTL Cabling? I am just wondering how long it will be before I
can
> > I have contacted there email, but they don't reply, or it's just an
> > autoreply.
> > I am about 5 miles away from the nearest cabled area.
> > Does anyone kno where i can find this info out.
> >
>
>
Bit of a bummer considering the ITC awarded NTL all the unfranchised areas
for cabling.
My area's had franchise was awarded to Bell Cablemedia in '97 on the
condition that at least half the area was cabled by the end of 2000.
Anyway C&W took over Bell and obviously didn't read any franchise conditions
they inherited, did *no* cabling at all, ITC revokes franchise and fines C&W
a large 6 figure sum for breach of the conditions and then NTL buy C&W's
domestic concerns.
All NTL ever did in the area was check if they could use the old Rediffusion
infrastructure because the whole are used to be supplied by Rediffusion
Cablevision up until Granda closed it down in 1984. This was fine if you
didn't live in a problem area like I do because we lost satisfactory TV
reception until the middle of 1999 when DTT started.
--
Simon.
Phillip Deackes
> Must be terrible having a faster service from ntl: and having £15 a month
> spare in your pocket too over BT pricing?
>
> Sorry, could you remind the folks here how much you saved on your install
> against and Openworld installation - just to put things in perspective.....
I would *much* rather pay more and have a full service rather than the
appalling service we get now. If NTL upped their price by 10 quid a
month and in return supplied us with better customer support I would be
very happy.
If your cable modem works, then NTL are great. When it doesn't work you
are in for a roller-coaster of an experience. My cable modem stopped
working in March of this year and it still wasn't working some 50 days
later. I have had problems with other parts of their service and any
solution involves numerous telephone calls, each of which can be up to
45 minutes on hold, and each time the CS rep claims that there are no
notes on my file about the previous calls. Then you get bills for a
service you gave up, and again you make numerous phone calls and send
recorded delivery letters, each of which is ignored.
Money isn't everything. A quality service costs - NTL are patently not
supplying a quality service. The purchase of any product does not
consist purely of the product itself, it involves some form of
after-sales service, even if this is not actually needed. You would not
buy a car from manufacturer x if you knew that you would have a hard job
getting anything done in the event of a problem.
I build PCs as a sideline - I don't try and compete with the
box-shifters, but supply friends and colleagues with PCs backed up with
an after sales service where they can ring me at any reasonable time for
help, and they know that if necessary I will call round to sort out a
problem. People are actually prepared to pay quite a bit over the odds
for this sort of service.
Maybe NTL should offer a 'Gold Package' with fast-trach access to a CS
rep to test the water. They might be pleasantly surprised.
--
Phillip Deackes
Using Debian Linux
/"\
\ / ASCII RIBBON CAMPAIGN
X AGAINST HTML MAIL AND NEWS
/ \