elephant.co.uk
kd
Just wondered if anyone had anything good or bad to say about 'em.
I got my renewal through from my existing insurer, and the usual crowd
of insurers are about the same (1999 Omega Elite 3.0 Estate, Fully comp
+ Prot NCB for my wife and I, ~£600-700), however, elephant are quoting
around £450!
Comments welcome.
Cheers,
Karl
Steve Knight
I use them and have no complaints - but I haven't had to claim. I have
claimed with Admiral (their parent company) and they were superb.
They're a bit impersonal - all contact is by email/web or via premium rate
phone call but they are very cheap.
--
Remove Xs to reply direct
Tim S Kemp
Admiral without the customer services dept. Am led to believe they're not
too good with claims.
Glyn
news:OPmU9.1216$hf3.10...@news-text.cableinet.net:
I use them and haven't needed to contact them. My insurance is expensive
due to some untimely accidents and some points, but their quote of just
under 2 grand was better than the 2700/2800+ with direct line, tesco and
a couple of others who the best of a *lot* of companies !!
Set the quote up online and spoke to a human to actually process it,
just so I could be _sure_ the cover was starting when I expected.
Received the newsletter copied below a few weeks back - the 50p pm to
speak to a human has been dropped (although no idea how fast / if these
numbers are ever answered...touch wood)
Glyn
--
NO MORE PREMIUM RATE NUMBERS!
We understand that the Internet is a great way of communicating, but
everyone likes to speak to a real person sometimes. Whether you prefer
to contact us by email or phone, we’re here to help you. To make this
easier (and cheaper) for you, we’ve changed all our phone numbers to
national rate. Just in case you haven’t got them handy, here they are:
Sales
0870 013 1072
Customer Services
0870 040 6644
Renewals
0870 040 3377
Claims
0870 608 0668
Our call centre opening hours are:
Monday to Friday 8 am to 10 pm
Saturday 9 am to 5 pm
Sunday 10 am to 4 pm
Or you can email us anytime, at he...@elephant.co.uk
BETTER SERVICE!
We knew we were on to a good thing when we set up elephant.co.uk, but
the speed of our growth took even us by surprise! In the past, you may
have experienced a delay in receiving a response to your query, which is
not the type of customer service we want to provide. Over the last few
months we’ve recruited and trained a large number of staff to help us
answer your queries promptly and efficiently, and provide you with the
quality service you expect.
COMING SOON – PAYING BY DIRECT DEBIT!
We’re acting on feedback we’ve received asking if we will offer our
customers the chance to pay for their car insurance by Direct Debit. We
realise it can be a strain on your wallet to have to pay all at once, so
next year we’ll be introducing the option to pay by Direct Debit.
Doug Ellison
"kd" <no....@here.thanks> wrote in message
news:3e21effe$1...@news.star.co.uk...
> Hi,
>
> Just wondered if anyone had anything good or bad to say about 'em.
They're far and away the cheapest we could find - and the accelerated no
claims bonus idea can only be a good thing. Not had to claim - but we're
only on 3rd P/F'n'T anyway
Doug
DaveK
"kd" <no....@here.thanks> wrote in message
news:3e21effe$1...@news.star.co.uk...
>
> Just wondered if anyone had anything good or bad to say about 'em.
Excellent value for my son. Saved £180 on his Rover 827 and up to fully comp
from tpf&t.
I also changed to them and saved quite a bit, but now find that they will
charge £50 if I need a new windscreen. The Royal was free. Also (free with
Royal), a charge of £37.75 for a Green Card for 40 days- the maximum time
away they cover. So it's saved me less than it first appeared.
DaveK.
Deadlock
"DaveK" <da...@fsnet.co.uk> wrote in message
news:avuchn$s6s$1...@newsg1.svr.pol.co.uk...
Line with £250 excess and unprotected no claims. With £150 excess and no
claims protection, which is what I currently have, they were £250 more
expensive. Ho hum.
The bBfish
moustache and posted the following message to uk.rec.cars.misc:
>Hi,
>
>Just wondered if anyone had anything good or bad to say about 'em.
>
>I got my renewal through from my existing insurer, and the usual crowd
>of insurers are about the same (1999 Omega Elite 3.0 Estate, Fully comp
>+ Prot NCB for my wife and I, ~Ł600-700), however, elephant are quoting
>around Ł450!
>
>Comments welcome.
>
>Cheers,
>
>Karl
They seem to go out of their way to be deliberately insulting when
coming up with a settlement figure if your car gets written off - as
in over a grand less than what the car is worth when the car is only
worth Ł1500 in the first place. It took months of letters and calls
to get back a decent amount of money from them.
What you pay is a reflection of the service you get in their case.
--
The bBfish.
Lets rock.
kd
> Just did their online quote, they came in £100 more expensive than Direct
> Line with £250 excess and unprotected no claims. With £150 excess and no
> claims protection, which is what I currently have, they were £250 more
> expensive. Ho hum.
>
>
everywhere else. No savings :(
Karl
ed
Ed
"Tim S Kemp" <ne...@timkemp.karoo.co.uk> wrote in message
news:avsun1$gec$1...@newsreaderm1.core.theplanet.net...
Glyn
> - and the accelerated no claims bonus idea can only be a good thing.
Can only be a good thing if you stay with Elephant... other insurers may
still ask how many accidents and when and how long have you had without
claiming. I've heard Elephant's renewal quotes are not usually as
competitive as the initial "get the foot in the door" quotes.
I signed up for the full year meself!
--
Glyn
Doug Ellison
"Glyn" <longhuan...@yahoo.com> wrote in message
news:Xns9302BBB177B58lo...@217.32.252.50...
WEll - we've been through the first year - the quote dropped a bit - not a
lot - but a bit
Doug