Returning "For parts or not working" item as not as described.

[Trust NoOne]

Hi Folks,

It's been years since I posted to the group. Nice to see Usenet is
still alive and kicking.

I've recently purchased a laptop power supply brick from a seller on
eBay. It was from a fixed priced format listing covering a batch of
50. The laptop power supply brick was priced at around 50% of the
going rate.

The item condition is under the category "For parts or not working"
however the item description says "Working Condition but damaged cable
- no Cable or plug is included - See Pictures". The pictures on the
listing shows an item where the covering of the cable that plugs into
the laptop is frayed, displaying the internal wiring.

I purchased on the basis of the description as the item was clearly
stated as working, intending to cover the damaged cable with heat
shrink tubing or tape.

The item turned up and I noticed that the cable was actually intact
and not broken. Happy days I thought. However the item does not work.
When a power lead is attached to the brick, the 3A fuse in the power
lead's plug blows when plugged into the mains. I have tried 2 working
cables (from other working power supply bricks) with the same result.

I have messaged the seller (I have not yet raised a case) describing
this and asking for a replacement or refund.

If the seller is unresponsive or refuses, am I justifed in raising a
case for "item not as described"? I appreciate the item was listed in
category "For parts or not working..." however the seller clearly
states in the description that the items are in working condition
except for the damaged cable and missing power leads.

Early days at the moment, however I would appreciate the thoughts of
the group.

[Theo]

Trust NoOne <use...@pb3.org> wrote:
> If the seller is unresponsive or refuses, am I justifed in raising a
> case for "item not as described"? I appreciate the item was listed in
> category "For parts or not working..." however the seller clearly
> states in the description that the items are in working condition
> except for the damaged cable and missing power leads.

I'd do a 'not as described' case for this.

It was sold as 'For parts or not working', and in this case it would seem
that the 'for parts' description applies, rather than the 'not working'. It
is 'for parts' because it is not a complete unit. The seller clearly stated
that it was working, and it's that description that was at fault.

By analogy, imagine you bought a car that was 'for parts or not working'.
Seller said it had failed its MOT due to rust. It is clearly working - you
can drive it, just that the law no longer allows it on the road (without
substantial repairs). If you bought it and found the engine was blown, that
would be a similar situation to yours.

Another analogy would be a FP/NW mobile phone, which is listed like that
because the microphone doesn't work. You would have grounds to complain if
the phone wouldn't turn on, because that would be a different fault compared
with the one listed.

In both cases the description of the faults was incorrect. You might buy an
MOT failure or a phone with no microphone if they were suitable for your use
case (banger racing or watching films, say), and you wouldn't expect to
receive something with different, more major, faults.

Theo

[Trust NoOne]

On 10 Apr 2021 11:19:01 +0100 (BST), Theo

<theom...@chiark.greenend.org.uk> wrote:


>
>I'd do a 'not as described' case for this.
>
>It was sold as 'For parts or not working', and in this case it would seem
>that the 'for parts' description applies, rather than the 'not working'. It
>is 'for parts' because it is not a complete unit. The seller clearly stated
>that it was working, and it's that description that was at fault.
>

Thank you for your reply appreciated.

The seller has responded to my question and will look into sorting out
a replacement on Monday.

Touch wood this will all work out in the end.

[Raj Kundra]

item no?