Paypal money on hold

[PJK]

A bit of advice if possible from somebody more experienced than me.
I've been a user of ebay for 15 years or so but only infrequently - my
feedback in all that time is only mid 90's but it is 100%. I have just
sold 2 items, not mobile phones but accessories similar. The first sold
for about 30 pounds, paid via Paypal and dispatched no problem,
delivered a week ago. I had a second identical item which finished
today, 3 bids and again just over 30 pounds. Ebay notified me as sold
and said despatch now but Paypal say the money is on hold at ebay's
request for up to 21 days. I've never had an issue as a seller or buyer.

I'm a bit loath to send it when presumably ebay could refuse to release
the money for whatever reason. Given that I don't need an ebay account
I'm tempted to keep the item and tell them to give the buyer his money back.

Am I being over cautious? I don't really see why I should send
something out until I've been paid.

Advice welcome.

Peter

[Theo]

PJK <PJK...@hotmail.com> wrote:
> A bit of advice if possible from somebody more experienced than me.
> I've been a user of ebay for 15 years or so but only infrequently - my
> feedback in all that time is only mid 90's but it is 100%. I have just
> sold 2 items, not mobile phones but accessories similar. The first sold
> for about 30 pounds, paid via Paypal and dispatched no problem,
> delivered a week ago. I had a second identical item which finished
> today, 3 bids and again just over 30 pounds. Ebay notified me as sold
> and said despatch now but Paypal say the money is on hold at ebay's
> request for up to 21 days. I've never had an issue as a seller or buyer.

I'm guessing you're a new or infrequent seller? Putting a freeze on funds
is common for new sellers, means you can't make fraudulent listings and take
the money and run. It also protects against hacked buyer accounts that
suddenly turn into prolific sellers.

https://www.paypal-community.com/t5/My-Money/NEW-SELLER-ON-EBAY-HOW-LONG-WILL-PAYPAL-HOLD-MY-FUNDS-FOR/td-p/458653#

> I'm a bit loath to send it when presumably ebay could refuse to release
> the money for whatever reason. Given that I don't need an ebay account
> I'm tempted to keep the item and tell them to give the buyer his money back.
>
> Am I being over cautious? I don't really see why I should send
> something out until I've been paid.

This is escrow - you don't get the money until the buyer is happy.

They should release the money unless you're doing something dodgy, or unless the
buyer is playing games. However there wouldn't be much benefit of doing
that for the buyer. It isn't a super high value item, so I doubt they're
going to scam you for 30 quid. Used tracked shipping so you have proof the
thing arrived if there's ever a dispute.

TL;DR: it's normal, just go through with the transaction and the money will
turn up eventually.

Theo

[PJK]

Thanks for this, I'll get it in the post. I'm not a new seller but I
am infrequent although I've sold some reasonably high value items in the
past - three cars, a couple of laptops as well as spare printer ink, old
tools etc.

Thinking about it I do wonder whether the problem this time is that the
two items were identical and boxed so I used exactly the same photos for
both. I wonder whether this is typical of a scammer and may have
triggered an algorithm somewhere.

Peter

[The Older Gentleman]

PJK <PJK...@hotmail.com> wrote:

> Thanks for this

OT: it's nice to see this ng suddenly waking up again.

Anyone else remember Spacker?


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