possibly worst ebay trader GADGETS-LAND
granty
sent a freeview box/dvd player by mistake and would not admit it was
thier fault and i had to do a dispute to get my money back .i
finished up out of pocket for the return postage of nearly a
tenner.The same item is back on for sale at nearly double what i paid
for it ,so the message is if your goods dont sell for what you want
just send them any box of crap and then give them a refund then resell
the original again.
petrolcan
>
> what about this for crap service I bought a freeview box/recorder they
> sent a freeview box/dvd player by mistake and would not admit it was
> thier fault and i had to do a dispute to get my money back .i
> finished up out of pocket for the return postage of nearly a
> tenner.
So you bought this
http://cgi.ebay.co.uk/ws/eBayISAPI.dll?ViewItem&item=330372693235
and they sent you the wrong item. How on earth did it cost you nearly a
tenner to send back? Also, it is quite clear that return carraige was
your responsibility.
> The same item is back on for sale at nearly double what i paid
> for it ,so the message is if your goods dont sell for what you want
> just send them any box of crap and then give them a refund then resell
> the original again.
See, now you are being silly.
The item you claim that is back for sale is, I presume, this
http://cgi.ebay.co.uk/ws/eBayISAPI.dll?ViewItem&item=220451984928
Have a look at the history on the rhs side of the page and look at when
it was first listed.
Personally, I would have avoided in the first place based upon his
feedback.
The Older Gentleman
> Personally, I would have avoided in the first place based upon his
> feedback.
Forty-one neutrals or negs in the last six months? Jesus, so would I.
--
BMW K1100LT Ducati 750SS Honda CB400F Triumph Street Triple
Suzuki TS250ER GN250 Damn, back to six bikes!
Try Googling before asking a damn silly question.
chateau dot murray at idnet dot com
Lobster
> In article <0rcdg5p65ndpg3cnf...@4ax.com>, granty
> says...
>> what about this for crap service I bought a freeview box/recorder
>> they sent a freeview box/dvd player by mistake and would not admit
>> it was thier fault and i had to do a dispute to get my money back
>> .i finished up out of pocket for the return postage of nearly a
>> tenner.
>
> So you bought this
>
> http://cgi.ebay.co.uk/ws/eBayISAPI.dll?ViewItem&item=330372693235
>
> and they sent you the wrong item. How on earth did it cost you nearly
> a tenner to send back? Also, it is quite clear that return carraige
> was your responsibility.
It does state that, yes - reasonable if the punter's just changed their
mind, but do you really think so if the seller has clearly and
unequivocally sent out the wrong item? I'd absolutely expect my return
costs to be covered under such circumstances, and wouldn't hesitate to
do so myself if I were the seller.
David
Fran
"Lobster" <davidlobs...@hotmail.com> wrote in message
news:xzONm.8201$KP1....@newsfe16.ams2...
If it's the wrong item, it's the seller's problem and their responsibility
and cost to arrange the return. It might almost be considered unsolicited
goods......
petrolcan
Feedback left by gadgetland suggests that the OP wasn't that being too
co-operative in email exchanges.
I've messed up before by sending the wrong items to two people. I asked
them to send them on to each other and I covered those costs as well as
refunding the original postage to each buyer.
Got glowing feedback for both items which was nice.
The Older Gentleman
> I've messed up before by sending the wrong items to two people. I asked
> them to send them on to each other and I covered those costs as well as
> refunding the original postage to each buyer.
Heh. I've done *exactly* the same thing. Couple of years ago.
>
> Got glowing feedback for both items which was nice.
As did I....
granty
wrote:
Just a little update ive got ebay on the case and I have pointed out
that I think the company are trying to get out of selling me the item
I won at auction because it didn't make what they were expecting.They
sent me a free view dvd player when I won a free view/hard drive pvr
.both units were made by different company's and as so it should have
been obvious that the unit I got was wrong.They may have been trying
to fob me of with the dvd player knowing their totally unfair returns
policy would leave me out of pocket .as I said before and I was not
being silly,they could have filled a box with anything they wanted
ebay only understands tracking numbers if you have a tracking number
they back the seller,no room for discussion.I have had a refund that
proves they sent the wrong unit but I am not a happy bunny about this
.the company has a 99%plus feedback with sales in the thousands so I
would expect the odd item to be faulty but the way they deal with
complaints is only apparent when you have to try and claim.I am going
to badger ebay about this and will not let it rest, a bit more support
from this forum might help to get their unfair conditions regarding
return postage amended.
petrolcan
Jesus!
How about trying that again?
This time try drawing breath and using paragraphs.
Grimly Curmudgeon
drugs began to take hold. I remember granty <mick...@rocketmail.com>
saying something like:
>a bit more support
>from this forum might help to get their unfair conditions regarding
>return postage amended.
Oh yes, ebay listens...
<laugh>
granty
wrote:
>what about this for crap service I bought a freeview box/recorder they
last update quote.-Hello Michael,
Thanks for taking the time to write back to us with your feedback.
We value your recommendations and try to accommodate as many
suggestions
as possible from UK traders.
We're committed to continuous improvement of our site to make it both
a
fun and safe market place for our members. Your suggestion has been
forwarded on to our Category team for review and, while I can't say if
we'll be able to act on it or not, we appreciate you taking the time
to
share your thoughts with us.
To find out more about how we take on board suggestions, copy this
link
into a new browser window:
http://pages.ebay.co.uk/help/account/suggestions.html
Kind regards,
Lucy Boyle
eBay Customer Support
____________________
As a valued eBay customer, we want to make sure you get help when you
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