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Dave Cheeseman
Feb 19, 2003, 5:53:15 AM2/19/03
to
I have not had any mail through my bcs.org.uk forwarding address for well
over 24 hours now, including regular test mails. I just spoke to BCS
Customer Service who told me there is an ongoing problem that "is being
worked on" and they hope to have the service back "within a few days" ...
over 24 hours now, including regular test mails. I just spoke to BCS
Customer Service who told me there is an ongoing problem that "is being
worked on" and they hope to have the service back "within a few days" ...
--
Dave Cheeseman
Feb 19, 2003, 10:45:40 AM2/19/03
to
Given that it was "known" about it would have been nice to have details
posted here officially so we could do something about lost email ...
posted here officially so we could do something about lost email ...
newsb
Feb 19, 2003, 11:17:36 AM2/19/03
to
In article <3e53a6d3$0$819$ed9e...@reading.news.pipex.net>, Dave
Cheeseman <news...@zagato.demon.co.uk> writes
>Given that it was "known" about it would have been nice to have details
>posted here officially so we could do something about lost email ...
>
>
Ceratinly, some accounts (but not all) have been affected.
Cheeseman <news...@zagato.demon.co.uk> writes
>Given that it was "known" about it would have been nice to have details
>posted here officially so we could do something about lost email ...
>
>
I take issue with the "in a few days" bit (not necessarily that they
said it, but ceretainly where they got it from). I hope that it is
hours, (at most) not days.
Apologies to all (again). I am doing all I can to get the situation
rectified. Our providers are aware of the problem and working on it. I
haven't found out exactly what the problem is but I'll report back as
soon as I know.
--
Andrew Wilkes, BCS
Dave Cheeseman
Feb 19, 2003, 11:35:09 AM2/19/03
to
Thanks for the update Andrew, I was surprised at the "days" estimate I was
given but know better that to question Customer Service reps ;)
given but know better that to question Customer Service reps ;)
newsb
Feb 19, 2003, 11:43:09 AM2/19/03
to
In article <yIuGsINg...@benevolent.org.uk>, newsb
<ne...@benevolent.org.uk> writes
>
>Apologies to all (again). I am doing all I can to get the situation
>rectified. Our providers are aware of the problem and working on it. I
>haven't found out exactly what the problem is but I'll report back as
>soon as I know.
>
<ne...@benevolent.org.uk> writes
>
>Apologies to all (again). I am doing all I can to get the situation
>rectified. Our providers are aware of the problem and working on it. I
>haven't found out exactly what the problem is but I'll report back as
>soon as I know.
>
One of the discs (the one with Exim on it) is unwell. I'm told (at
16.30 Wed) that the work being carried out to fix it should be completed
shortly.
More as I get it.
--
Andrew Wilkes, BCS
newsb
Feb 19, 2003, 12:06:31 PM2/19/03
to
In article <XZxfY$NdQ7U...@benevolent.org.uk>, newsb
<ne...@benevolent.org.uk> writes
>
>One of the discs (the one with Exim on it) is unwell. I'm told (at
>16.30 Wed) that the work being carried out to fix it should be
>completed shortly.
>
>More as I get it.
>
<ne...@benevolent.org.uk> writes
>
>One of the discs (the one with Exim on it) is unwell. I'm told (at
>16.30 Wed) that the work being carried out to fix it should be
>completed shortly.
>
>More as I get it.
>
I believe it is up and stable now.
When I can, I'll detail what steps will be taken to deal with these
embarrassing problems.
--
Andrew Wilkes, BCS
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