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BT Broadband - static IP and DNS entry?
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Andrew Gabriel
Jan 10, 2015, 10:32:23 PM1/10/15
to
A friend of mine runs a business which is currently using a BT
business broadband line. The business sends out lots of mail
(the clients have to pay a subscription fee, it's not spam).
They currently have a BT broadband line, but had to stop using
the BT mail relays a few years ago because after a couple of
batches of emails, BT automatically blocks them, and then it
would take an hour or two on the phone each time trying to find
someone in BT who even knew they did this, and to get it
unblocked again.
They currently relay to an external mail server, but want to
bring this back into the office.
On a BT business broadband line, is it possible to get a static
IP, and a reverse DNS entry setup for that IP (to your own domain,
which is not related to BT)?
I know other providers will do this (such as Andrews+Arnold),
but the business are a bit resistant to changing.
I had BT business broadband 10 years ago, and certainly the
static IP was possible then, but I didn't ever investigate getting
BT to setup a reverse DNS entry for the static IP address.
--
Andrew Gabriel
[email address is not usable -- followup in the newsgroup]
business broadband line. The business sends out lots of mail
(the clients have to pay a subscription fee, it's not spam).
They currently have a BT broadband line, but had to stop using
the BT mail relays a few years ago because after a couple of
batches of emails, BT automatically blocks them, and then it
would take an hour or two on the phone each time trying to find
someone in BT who even knew they did this, and to get it
unblocked again.
They currently relay to an external mail server, but want to
bring this back into the office.
On a BT business broadband line, is it possible to get a static
IP, and a reverse DNS entry setup for that IP (to your own domain,
which is not related to BT)?
I know other providers will do this (such as Andrews+Arnold),
but the business are a bit resistant to changing.
I had BT business broadband 10 years ago, and certainly the
static IP was possible then, but I didn't ever investigate getting
BT to setup a reverse DNS entry for the static IP address.
--
Andrew Gabriel
[email address is not usable -- followup in the newsgroup]
Tony
Jan 11, 2015, 3:37:27 AM1/11/15
to
In uk.net.providers, and...@cucumber.demon.co.uk (Andrew Gabriel) wrote:
>On a BT business broadband line, is it possible to get a static
>IP
Yes.
>On a BT business broadband line, is it possible to get a static
>IP
>and a reverse DNS entry setup for that IP (to your own domain,
>which is not related to BT)?
From,
http://btbusiness.custhelp.com/app/answers/detail/a_id/8756/~/how-can-i-change-or-remove-the-reverse-dns-i-set-up-on-my-domain-name%3F
Quote,
> How can I change or remove the reverse DNS I set up on my domain name?
>
>If you have your own local mail server you may encounter problems sending emails through some spam filtering systems because of security processes known as reverse DNS lookup (rDNS).
>
>If you have set up custom reverse DNS with BT but wish to change or remove it please use our Reverse DNS form .
>
>You'll need to include the following information when you fill in the form:
>
> Broadband number - If you aren't sure what your number is, plug a telephone into the socket and dial a mobile number which should then display your broadband number (if it's withheld then dial 1470 before the mobile number).
> Broadband Account number - This is the account that your static IP number is on.
> Fully Qualified domain name. - These could be displayed as maligate.example.com or smtp.example.com.
> Non fully qualified domain names could be displayed as www.example.com or example.local.
> IP Address that you want to change/remove.
>
>We will reset your rDNS to the default settings unless you provide any special instructions.
>
>Requests are processed manually and are usually completed within two working days, however, delays may occur during periods of heavy demand.
>
>A confirmation email will be sent once the form has been received. When the changes have been processed a further email will be sent to confirm the changes to your rDNS.
Note: I've never used either service.
--
Tony Evans
Seeking archives of uk.net.news.* from 2004 and earlier.
'A learning experience is one of those things that say, "You
know that thing you just did? Don't do that."' Douglas Adams.
Graham J
Jan 11, 2015, 4:25:00 AM1/11/15
to
service rental).
The reverse DNS entry - probably
I had a customer with two BT Business ADSL services (in two differnet
towns). We wanted to upgrade to FTTC. It was an absolute nightmare,
with the BT automated system getting things wrong, and nobody able to
fix it. So we migrated both services to Zen Internet. Static IP
address in the price, and cheaper.
--
Graham J
Bob Eager
Jan 11, 2015, 4:37:34 AM1/11/15
to
On Sat, 10 Jan 2015 14:38:48 +0000, Andrew Gabriel wrote:
> On a BT business broadband line, is it possible to get a static IP, and
> a reverse DNS entry setup for that IP (to your own domain,
> which is not related to BT)?
>
> I know other providers will do this (such as Andrews+Arnold),
> but the business are a bit resistant to changing.
Even if you get it set up, there will no doubt be problems along the way.
> On a BT business broadband line, is it possible to get a static IP, and
> a reverse DNS entry setup for that IP (to your own domain,
> which is not related to BT)?
>
> I know other providers will do this (such as Andrews+Arnold),
> but the business are a bit resistant to changing.
They say 2 days (if you're lucky) to set it up, and presumably the same
for any changes. And there's the danger of having email off for a
significant time, not good for a business.
It will probably take significant time and effort to get this right. Use
that time to persuade them to leave BT!
--
Use the BIG mirror service in the UK:
http://www.mirrorservice.org
c...@isbd.net
Jan 11, 2015, 7:48:04 AM1/11/15
to
In uk.net.providers Graham J <gra...@invalid.com> wrote:
> Andrew Gabriel wrote:
> > A friend of mine runs a business which is currently using a BT
> > business broadband line. The business sends out lots of mail
> > (the clients have to pay a subscription fee, it's not spam).
> >
> > They currently have a BT broadband line, but had to stop using
> > the BT mail relays a few years ago because after a couple of
> > batches of emails, BT automatically blocks them, and then it
> > would take an hour or two on the phone each time trying to find
> > someone in BT who even knew they did this, and to get it
> > unblocked again.
> >
> > They currently relay to an external mail server, but want to
> > bring this back into the office.
> >
> > On a BT business broadband line, is it possible to get a static
> > IP, and a reverse DNS entry setup for that IP (to your own domain,
> > which is not related to BT)?
> >
> > I know other providers will do this (such as Andrews+Arnold),
> > but the business are a bit resistant to changing.
> >
> > I had BT business broadband 10 years ago, and certainly the
> > static IP was possible then, but I didn't ever investigate getting
> > BT to setup a reverse DNS entry for the static IP address.
> >
>
> Static IP address - yes, at significant extra cost (about 20% of the
> service rental).
>
Yes, rip-off price given that most ISPs (that can provide a static IP)
> Andrew Gabriel wrote:
> > A friend of mine runs a business which is currently using a BT
> > business broadband line. The business sends out lots of mail
> > (the clients have to pay a subscription fee, it's not spam).
> >
> > They currently have a BT broadband line, but had to stop using
> > the BT mail relays a few years ago because after a couple of
> > batches of emails, BT automatically blocks them, and then it
> > would take an hour or two on the phone each time trying to find
> > someone in BT who even knew they did this, and to get it
> > unblocked again.
> >
> > They currently relay to an external mail server, but want to
> > bring this back into the office.
> >
> > On a BT business broadband line, is it possible to get a static
> > IP, and a reverse DNS entry setup for that IP (to your own domain,
> > which is not related to BT)?
> >
> > I know other providers will do this (such as Andrews+Arnold),
> > but the business are a bit resistant to changing.
> >
> > I had BT business broadband 10 years ago, and certainly the
> > static IP was possible then, but I didn't ever investigate getting
> > BT to setup a reverse DNS entry for the static IP address.
> >
>
> Static IP address - yes, at significant extra cost (about 20% of the
> service rental).
>
only make a one-off charge, PlusNet for example charge just £5 once if
I remember correctly.
--
Chris Green
·
Message has been deleted
Andrew Gabriel
Jan 11, 2015, 8:27:04 PM1/11/15
to
In article <XnsA42076...@127.0.0.1>,
Gordon Freeman <Gor...@freeman.invalid> writes:
> since business accounts should surely have a static IP as standard. For
> mail, we bought a domain name elsewhere and then pointed it at the static
> IP address using the domain name control panel, then set the MX record for
> our mail to that domain name.
Thanks. This is mainly used for outgoing mail, so it will need the
reverse DNS for the (static) IP address also setup, which it sounds
like BT will do from the other replies (since that's under their
control).
Gordon Freeman <Gor...@freeman.invalid> writes:
> and...@cucumber.demon.co.uk (Andrew Gabriel) wrote:
>
>> On a BT business broadband line, is it possible to get a static
>> IP, and a reverse DNS entry setup for that IP (to your own domain,
>> which is not related to BT)?
>
> Static IP is five quid a month extra, which is a rip off if you ask me,
>
>> On a BT business broadband line, is it possible to get a static
>> IP, and a reverse DNS entry setup for that IP (to your own domain,
>> which is not related to BT)?
>
> since business accounts should surely have a static IP as standard. For
> mail, we bought a domain name elsewhere and then pointed it at the static
> IP address using the domain name control panel, then set the MX record for
> our mail to that domain name.
Thanks. This is mainly used for outgoing mail, so it will need the
reverse DNS for the (static) IP address also setup, which it sounds
like BT will do from the other replies (since that's under their
control).
Davern
Jan 12, 2015, 2:12:48 AM1/12/15
to
can be had from a reputable supplier for ~£150/year with 100GB usage
allowance? A static IP address and reverse DNS will be included as a
matter of routine.
It would avoid some of the unnecessary hassle of dealing with BT's
support teams, and have the added benefits (?) of predictable
connectivity and of running dual stack IPv4/IPv6 for future-proofing. A
web server could also be configured on the same server for zero marginal
cost, depending upon anticipated traffic. There will be the need to
monitor and administer the server on a daily basis, of course, but I
presume that it is being done already. There would be a potential extra
cost for a recognised SSL Certificate, if TLS encryption is to be used
for mail traffic.
--
Davern
Graham J
Jan 12, 2015, 3:25:51 AM1/12/15
to
a mail server for a few quid per year - use that to handle outgoing (and
incoming) mail, and agree with them that you can use it for bulk emails.
That way you could change ISP at will, with no inconvenience.
--
Graham J
Chris Davies
Jan 13, 2015, 6:58:21 AM1/13/15
to
Davern <nos...@werfner.org.uk.invalid> wrote:
> There would be a potential extra cost for a recognised SSL Certificate,
> if TLS encryption is to be used for mail traffic.
I have a self-signed certificate for TLS and I've not seen any issues
> There would be a potential extra cost for a recognised SSL Certificate,
> if TLS encryption is to be used for mail traffic.
with servers accepting email from my mail server.
You will need to read up on DMARC though; there are already large
providers that refuse email from servers that don't provide some form
of DMARC notification (even if that notification is just "don't use DMARC").
Chris
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