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Migration Done

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richard news

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Jun 21, 2018, 2:16:54 AM6/21/18
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Email received at 530 this morning that my migration was underway and
completed 4 mins later.
Migration updated my client login password and theres an email in the
inbox with clear passwords for all the mailboxes - so took a while to
amend these.

Took an hour or so to reconfigure Thunderbird check filter rules etc and
set up webmail.

So far seems to be fine though.

John Hall

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Jun 26, 2018, 2:41:14 PM6/26/18
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In message <pgffsl$plo$1...@dont-email.me>, richard news
<richard...@rmsgrange.co.uk> writes
I was migrated on the 21st, which was unfortunate timing as I was away
on holiday from 20th to the 25th and was offline for that period. I had
been using Gradwell to forward all my email to gmail. Not surprisingly,
my forwarding rule didn't migrate, so when I went to collect my mail
from gmail there was nothing from beyond the 21st.

The missing emails were waiting for me on Pickaweb's mail server.
Downloading them proved frustrating. I had printed out their email
telling me the mail password that they had set up to me (unlike you,
they only seem to have given me one mailbox and hence one password -
perhaps I had a different type of Gradwell account?), and unfortunately
the font made a lower case "l" in the password look like it was a number
"1". I was tearing my hair out trying to get a POP3 connection, and it
was only when I clicked on the URL they had provided for my migration
ticket and read the password there (which presumably potentially anyone
could have done, so not very secure!) that light dawned. Their email
also didn't mention the POP3 port number, but 110 turned out to work
(though doesn't use TLS/SSL).

Logging onto Webmail, I changed my email password, and then looked at
the tools available when you clock on your email address up at the top
right of the screen and get a dropdown list. Something called BoxTrapper
looked as if it would let me set additional email addresses in addition
to jo...@jhall.co.uk for which email would be accepted. I tried adding
j...@jhall.co.uk on the line below jo...@jhall.co.uk but it objected. I
then tried putting it on the same line separated by a comma, and it was
happy with that. However sending an experimental email to j...@jhall.co.uk
led to it vanishing without trace. So that is one thing I may have to
ask their support people about.

Again using the facilities of BoxTrapper I successfully set up a
forwarding rule to my gmail account. However mails also seem to remain
on the Pickaweb server after forwarding, which is rather odd. Something
else I may need to ask them about.

I shall also need to discover how to get FTP access to my website,
though that's not a high priority.

One strange thing is that the help information online gives a different
email server name than the one in the email. Perhaps they resolve to the
same machine.
--
John Hall
"Hegel was right when he said that we learn from history
that man can never learn anything from history."
George Bernard Shaw (1856-1950)

John Hall

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Jun 27, 2018, 6:03:52 AM6/27/18
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In message <mbrtC$HreoMbFwy8@jhall_nospamxx.co.uk>, John Hall
<john_...@jhall.co.uk> writes
>
>I shall also need to discover how to get FTP access to my website,
>though that's not a high priority.
>
>One strange thing is that the help information online gives a different
>email server name than the one in the email. Perhaps they resolve to
>the same machine.

Pinging phantom.hostingseries.net and mail.jhall.co.uk reveals that they
are the same machine. I also tried pinging ftp.jhall.co.uk, which exists
and is also the same machine. So I suspect that using my email password
will also work for ftp login.

John Hall

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Jun 27, 2018, 6:17:19 AM6/27/18
to
In message <U1NBpCFwD2MbFw3G@jhall_nospamxx.co.uk>, John Hall
<john_...@jhall.co.uk> writes
>
>Pinging phantom.hostingseries.net and mail.jhall.co.uk reveals that
>they are the same machine. I also tried pinging ftp.jhall.co.uk, which
>exists and is also the same machine. So I suspect that using my email
>password will also work for ftp login.

I suspected wrong. Neither my email nor my account password worked, so
it looks like I shall need to ask Pickaweb. (Unless they transferred my
ftp password over from Gradwell, which seems unlikely.)

John Hall

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Jun 28, 2018, 5:27:50 AM6/28/18
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In message <3F3JFAGbQ2MbFwRK@jhall_nospamxx.co.uk>, John Hall
<john_...@jhall.co.uk> writes
>In message <U1NBpCFwD2MbFw3G@jhall_nospamxx.co.uk>, John Hall
><john_...@jhall.co.uk> writes
>>
>>Pinging phantom.hostingseries.net and mail.jhall.co.uk reveals that
>>they are the same machine. I also tried pinging ftp.jhall.co.uk, which
>>exists and is also the same machine. So I suspect that using my email
>>password will also work for ftp login.
>
>I suspected wrong. Neither my email nor my account password worked, so
>it looks like I shall need to ask Pickaweb. (Unless they transferred my
>ftp password over from Gradwell, which seems unlikely.)

I've had a reply from Pickaweb, It turns out that one's username for
cPanel and for FTP isn't one's email address but something different, in
my case u101122 (presumably "u" for user), and they also use a different
password. It would have been nice if their migration email had informed
me of that!

John Hall

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Jun 28, 2018, 11:46:32 AM6/28/18
to
In message <wp7eGyA8hKNbFw7W@jhall_nospamxx.co.uk>, John Hall
<john_...@jhall.co.uk> writes
>
>I've had a reply from Pickaweb, It turns out that one's username for
>cPanel and for FTP isn't one's email address but something different,
>in my case u101122 (presumably "u" for user), and they also use a
>different password. It would have been nice if their migration email
>had informed me of that!

Having managed to log into cPanel, I'm impressed by the facilities on
offer. Looks like more than I had available to me at Gradwell.

richard news

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Jun 30, 2018, 4:29:11 AM6/30/18
to
On 28/06/2018 10:21, John Hall wrote:
> In message <3F3JFAGbQ2MbFwRK@jhall_nospamxx.co.uk>, John Hall
> <john_...@jhall.co.uk> writes
>> In message <U1NBpCFwD2MbFw3G@jhall_nospamxx.co.uk>, John Hall
>> <john_...@jhall.co.uk> writes
>>>
>>> Pinging phantom.hostingseries.net and mail.jhall.co.uk reveals that
>>> they are the same machine. I also tried pinging ftp.jhall.co.uk,
>>> which exists and is also the same machine. So I suspect that using my
>>> email password will also work for ftp login.
>>
>> I suspected wrong. Neither my email nor my account password worked, so
>> it looks like I shall need to ask Pickaweb. (Unless they transferred
>> my ftp password over from Gradwell, which seems unlikely.)
>
> I've had a reply from Pickaweb, It turns out that one's username for
> cPanel and for FTP isn't one's email address but something different, in
> my case u101122 (presumably "u" for user), and they also use a different
> password. It would have been nice if their migration email had informed
> me of that!

Took me a while to figure that out as well - you can access cPanel from
the Client Area though.

John Hall

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Jun 30, 2018, 5:53:31 AM6/30/18
to
In message <ph7f0n$vn6$1...@dont-email.me>, richard news
<richard...@rmsgrange.co.uk> writes
>On 28/06/2018 10:21, John Hall wrote:
>> In message <3F3JFAGbQ2MbFwRK@jhall_nospamxx.co.uk>, John Hall
>><john_...@jhall.co.uk> writes
>>> In message <U1NBpCFwD2MbFw3G@jhall_nospamxx.co.uk>, John Hall
>>><john_...@jhall.co.uk> writes
>>>>
>>>> Pinging phantom.hostingseries.net and mail.jhall.co.uk reveals that
>>>>they are the same machine. I also tried pinging ftp.jhall.co.uk,
>>>>which exists and is also the same machine. So I suspect that using
>>>>password will also work for ftp login.
>>>
>>> I suspected wrong. Neither my email nor my account password worked,
>>>so it looks like I shall need to ask Pickaweb. (Unless they
>>>transferred my ftp password over from Gradwell, which seems unlikely.)
>> I've had a reply from Pickaweb, It turns out that one's username for
>>cPanel and for FTP isn't one's email address but something different,
>>in my case u101122 (presumably "u" for user), and they also use a
>>different password. It would have been nice if their migration email
>>had informed me of that!
>
>Took me a while to figure that out as well - you can access cPanel from
>the Client Area though.

Yes, and I think it had the username filled in as u101122. But
unfortunately I didn't believe that could possibly be right, and entered
my email address over the top of it.
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