[Status] [Minor] Data SIMs: Data SIMs reconnecting (Open)

[Andrews & Arnold]

Posted at 2024-02-12 11:48:44 GMT by Andrews & Arnold
Update #0: 2024-02-12 11:49:24 GMT

_Started: 2024-02-12 11:40:00_
We're seeing Data SIMs dropping and reconnecting. We're investigating

_Update 12 Feb 2024 11:49:24_ Our interconnect with the our SIM carrier
is looking ok, we suspect a problem further upstream. Investigations
still on going. _Update expected: 2024-02-12 12:30:00_


URL: https://aastatus.net/apost.cgi?incident=42622

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[Andrews & Arnold]

Posted at 2024-02-12 11:48:44 GMT by Andrews & Arnold

Update #1: 2024-02-12 12:02:20 GMT

_Started: 2024-02-12 11:40:00_
We're seeing Data SIMs dropping and reconnecting. We're investigating

_Update 12 Feb 2024 11:49:24_ Our interconnect with the our SIM carrier
is looking ok, we suspect a problem further upstream. Investigations
| still on going.
>

> _Update 12 Feb 2024 12:02:20_ The data SIMs is now stables, and SIMs
> are logged in. Awaiting update from our carrier. _Update expected:

[Andrews & Arnold]

Posted at 2024-02-12 11:48:44 GMT by Andrews & Arnold

Update #2: 2024-02-12 12:24:03 GMT

_Started: 2024-02-12 11:40:00_
We're seeing Data SIMs dropping and reconnecting. We're investigating

_Update 12 Feb 2024 11:49:24_ Our interconnect with the our SIM carrier
is looking ok, we suspect a problem further upstream. Investigations
still on going.

_Update 12 Feb 2024 12:02:20_ The data SIMs is now stables, and SIMs
| are logged in. Awaiting update from our carrier.
|

> _Resolution_ Our carrier says: "We can see that here has been a power
> service disruption within the Three network." The service is now
> stable.

[Andrews & Arnold]

Posted at 2024-02-12 11:48:44 GMT by Andrews & Arnold

Update #3: 2024-02-12 15:53:26 GMT

_Started: 2024-02-12 11:40:00_
We're seeing Data SIMs dropping and reconnecting. We're investigating

_Update 12 Feb 2024 11:49:24_ Our interconnect with the our SIM carrier
is looking ok, we suspect a problem further upstream. Investigations
still on going.

_Update 12 Feb 2024 12:02:20_ The data SIMs is now stables, and SIMs
are logged in. Awaiting update from our carrier.

> _Update 12 Feb 2024 15:50:13_ Further drops have happened at 15:45 this
> afternoon.

[Andrews & Arnold]

Posted at 2024-02-12 11:48:44 GMT by Andrews & Arnold

Update #4: 2024-02-12 15:57:52 GMT

_Started: 2024-02-12 11:40:00_
We're seeing Data SIMs dropping and reconnecting. We're investigating

_Update 12 Feb 2024 11:49:24_ Our interconnect with the our SIM carrier
is looking ok, we suspect a problem further upstream. Investigations
still on going.

_Update 12 Feb 2024 12:02:20_ The data SIMs is now stables, and SIMs
are logged in. Awaiting update from our carrier.

_Update 12 Feb 2024 15:50:13_ Further drops have happened at 15:45 this
afternoon.

_Resolution_ Our carrier says: "We can see that here has been a power
service disruption within the Three network." The service is now

| stable. Also see:
> https://www.ispreview.co.uk/index.php/2024/02/three-uk-suffers-third-major-mobile-outage-in-four-days.html

[Andrews & Arnold]

Posted at 2024-02-12 11:48:44 GMT by Andrews & Arnold

Update #5: 2024-02-12 16:37:50 GMT

_Started: 2024-02-12 11:40:00_
We're seeing Data SIMs dropping and reconnecting. We're investigating

_Update 12 Feb 2024 11:49:24_ Our interconnect with the our SIM carrier
is looking ok, we suspect a problem further upstream. Investigations
still on going.

_Update 12 Feb 2024 12:02:20_ The data SIMs is now stables, and SIMs
are logged in. Awaiting update from our carrier.

_Update 12 Feb 2024 15:50:13_ Further drops have happened at 15:45 this

| afternoon. Settled down by 15:55