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Stephen Howe

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Dec 15, 2004, 3:40:11 PM12/15/04
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Does anyone know if this is fixed?

If it is not...

I can't believe the UK Computer press (and American) have not been all over
this one.
By now, you would think Verizon would be shamed into fixing it (or
threatened by US Business customers not getting their Business emails from
the UK) and that their would be articles in computer press. So far, nothing.

So far...

Complained to CNN. No notice taken so far.
Complained to Verizon. Some automatic message from their billing department
(yeah, great) - seeing if I can get further with this.
Working on complaint to "The Registrar"

Stephen Howe.


Keith Lawrence

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Dec 16, 2004, 3:20:18 AM12/16/04
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"Stephen Howe" <stephenPOINThoweATtns-globalPOINTcom> wrote...

> Does anyone know if this is fixed?

You're not the only one to have noticed :-) The following alert was posted
to the MessageLabs Insight status pages on Tues -

"MessageLabs are currently unable to make any connections to verizon.net
from any European based tower. We have been advised by Verizon that they are
looking to solve this as soon as possible, and is not purely a block on our
towers, but every European based IP address. We will update this posting, as
soon as we have any further updates. If you have any questions, please
contact the Global Support Team."

Verizon seem to have a downer on Europe overall.

Keith L


A N Other

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Dec 16, 2004, 5:20:44 AM12/16/04
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Keith Lawrence wrote:

I've been trying unsuccessfully to find a mention of this problem in the
web news media. What seems even more alarming than the problem itself is
the fact it seems to be one of the world's best kept secrets.

Stephen Howe

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Dec 16, 2004, 8:36:00 AM12/16/04
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Thanks. I will watch Message Labs then

Stephen Howe


Stephen Howe

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Dec 16, 2004, 8:35:30 AM12/16/04
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> I've been trying unsuccessfully to find a mention of this problem in the
> web news media. What seems even more alarming than the problem itself is
> the fact it seems to be one of the world's best kept secrets.

That is what I find alarming. Media blackout.

You would think that the BBC, CNet, Ziff-Davies would be all over this and
that engineeers at Verizon would be working 24-hours because of the bad
publicity.

I am working on kicking up a stink on it until it is fixed.

Stephen Howe


Peter Corlett

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Dec 16, 2004, 9:02:54 AM12/16/04
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Stephen Howe <stephenPOINThoweATtns-globalPOINTcom> wrote:
[...]

> That is what I find alarming. Media blackout. You would think that
> the BBC, CNet, Ziff-Davies would be all over this and that
> engineeers at Verizon would be working 24-hours because of the bad
> publicity.

I'm not quite sure how "ISP has broken mailserver" is newsworthy. If
it were, I can think of a number of ISPs who would hit the headlines
daily.

--
Love is an act of endless forgiveness, a tender look which becomes a habit.
- Sir Peter Ustinov

Rev Adrian Kennard

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Dec 16, 2004, 9:08:22 AM12/16/04
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Peter Corlett wrote:
> Stephen Howe <stephenPOINThoweATtns-globalPOINTcom> wrote:
> [...]
>
>>That is what I find alarming. Media blackout. You would think that
>>the BBC, CNet, Ziff-Davies would be all over this and that
>>engineeers at Verizon would be working 24-hours because of the bad
>>publicity.
>
>
> I'm not quite sure how "ISP has broken mailserver" is newsworthy. If
> it were, I can think of a number of ISPs who would hit the headlines
> daily.

Do we know if it is a deliberate policy for a major US ISP to not accept
email from Europe, or a cock up?

I suspect the former, as it is not a routing issue.

--
_ Rev. Adrian Kennard, Andrews & Arnold Ltd / AAISP
(_) _| _ . _ _ Broadband, fixed IPs, no min term http://adsl.ms/
( )(_|( |(_|| ) Asterisk VoIP based PABXs, SNOM190 http://aa.gg/
~~~~~~~~~~~~~~~~ Bond two ADSL lines? http://www.FireBrick.info/

Peter Corlett

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Dec 16, 2004, 9:15:46 AM12/16/04
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Rev Adrian Kennard <`@o.gg> wrote:
[...]

> Do we know if it is a deliberate policy for a major US ISP to not
> accept email from Europe, or a cock up? I suspect the former, as it
> is not a routing issue.

Their server, their rules. It strikes me as a particularly fsckwitted
policy decision, but the US does seem to be the source of plenty of
those ;)

--
PGP key ID E85DC776 - finger ab...@mooli.org.uk for full key

Gordon Hudson

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Dec 16, 2004, 10:47:28 AM12/16/04
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"Keith Lawrence" <fa...@nospam.com> wrote in message
news:41c14542$0$222$5a6a...@news.aaisp.net.uk...

I just got a chargeback because a customer did not get his instructions.
Grrrrr


Stephen Howe

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Dec 17, 2004, 10:12:56 AM12/17/04
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> I'm not quite sure how "ISP has broken mailserver" is newsworthy. If
> it were, I can think of a number of ISPs who would hit the headlines
> daily.

That is not quite the same. It is working but only for sections of the
world.
It is newsworthy if they are taking action to deliberately block out whole
continents (whether intentional or unintentional).

It is like Chinese Goverment's policy to block out web sites like Google and
others that provide their population with alternative points of view
different from what is official.
That is totalitarian. That is newsworthy and is known.

Stephen Howe

Message has been deleted

Keith Lawrence

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Dec 17, 2004, 2:58:52 PM12/17/04
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"Nick" <do....@use.this> wrote ...

> > You're not the only one to have noticed :-) The following alert was
posted
> > to the MessageLabs Insight status pages on Tues -
> >
> > "MessageLabs are currently unable to make any connections to verizon.net
> > from any European based tower. We have been advised by Verizon that they
are
> > looking to solve this as soon as possible, and is not purely a block on
our
> > towers, but every European based IP address. We will update this
posting, as
> > soon as we have any further updates. If you have any questions, please
> > contact the Global Support Team."

> As I am not a Messagelabs customer, have there been and developments on
> this?

Message is still there Nick so it's probably still an issue (I haven't
checked myself). I've just spoken to MessageLabs tech support in the states
and they weren't really aware/bothered by it! I guess that as the world only
consists of the United State then as long as they can talk to each other
nobody really cares :-(

Keith L


hold...@gmail.com

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Dec 25, 2004, 3:05:39 AM12/25/04
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Dave Barnett

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Dec 27, 2004, 5:44:07 AM12/27/04
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In message <41c33798$0$216$5a6a...@news.aaisp.net.uk>
Nick <do....@use.this> wrote:

> As I am not a Messagelabs customer, have there been and developments on
> this?
>

> Nick
>
> Keith Lawrence wrote:
[big snip]


> >
> > Verizon seem to have a downer on Europe overall.
> >

Someone else seems to have noticed at last:
www.theinquirer.net/?article=20396

--
Dave

Paul Hutchings

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Dec 27, 2004, 8:44:19 AM12/27/04
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In article <cdd4cf2...@davebarnett.me.uk>,
Dave Barnett <dave-...@davebarnett.me.uk> wrote:

Fortunately I don't have the need to contact anyone who uses Verizon,
not sure if that's the case on at work, I'd think it's probably the same
there unless anyone has friends/family who use them.

Just reading some of the threads in various links and I don't know
whether to laugh or cry at their lack of clue.

cheers,
Paul
--
paul <at> spamcop <dot> net

Keith Lawrence

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Dec 27, 2004, 1:03:02 PM12/27/04
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"Dave Barnett" <dave-...@davebarnett.me.uk> wrote...

> > > Verizon seem to have a downer on Europe overall.

> Someone else seems to have noticed at last:
> www.theinquirer.net/?article=20396

I loved the supposed quote from the Verizon rep who couldn't understand why
people would want to receive email from outside of the USA :-) According to
MessageLabs on 20th Dec -

"MessageLabs are now able to make connections to verizon.net from the
European based towers. We have also been advised by Verizon that they have
whitelisted all of the MessageLabs IP addresses. If you have any questions,


please contact the Global Support Team."

So it seems like they are running the ultimate blacklist - block EVERYONE
until your customers scream blue murder and then reluctantly whitelist
specific senders.

Keith L

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