Posted at 2024-02-07 02:41:21 GMT by Andrews & Arnold
Update #1: 2024-02-07 16:07:57 GMT
_Started: 2024-02-07 00:40:00_
At around 00:40 we saw a number of BT circuits drop and reconnect. From
the pattern of the lines which dropped, it looks like something within
the BT network broke and re-routed traffic. We'll be in contact with BT
for more information regarding this.
| _Update 7 Feb 2024 02:42:20_ Lines had reconnected by 00:45
|
> _Resolution_ BT have confirmed that this drop was caused by them
> performing emergency planned work - however they also said that they
> failed to let us, and other ISPs know about this work. They are
> investigating why they didn't inform us, and we have also asked them
> why they didn't seamlessly move traffic of the link before their work.