Stringsdirect.co.uk
Stu Palmer
again to anyone who hasn't had the pleasure of dealing with them. Fantastic
prices, unmatched reliability and superb speed with delivery.
Placed an order for some Hybrid Slinky Stainless Steel Ernie Balls yesterday
at about 4:00PM- they were wedged in my letterbox first thing this morning.
Bearing in mind that's with the standard bog-standard first-class delivery,
it's truly remarkable.
A model online retailer, without doubt!
Stu
Mike Whitaker
> I know we all love them here anyway but i really have to recommend them
> again to anyone who hasn't had the pleasure of dealing with them. Fantastic
> prices, unmatched reliability and superb speed with delivery.
Seconded.
> Placed an order for some Hybrid Slinky Stainless Steel Ernie Balls yesterday
> at about 4:00PM- they were wedged in my letterbox first thing this morning.
> Bearing in mind that's with the standard bog-standard first-class delivery,
> it's truly remarkable.
My classical strings and strap were awaiting me on the doormat at 7.20am -
order placed around lunchtime yesterday. I'm starting to conclude that Tony
has some blackmail material on Royal Mail, since I've never yet NOT had stuff
next day, even ordered late afternoon :)
> A model online retailer, without doubt!
Amen.
J A Sims
Yeh, I reckon Stringsdirect are really just a front for the
Royal Mail, and our favourite packs of six of the best are
just their loss leader ;-))
Julian the Second
--
Junior Mctavish Allstars
~~~
Tony J
pressure!! ill have to get the van out and deliver 'em myself to make sure
they are there next day!!! Its true we are only as good as the postal
services we use and most of the time they are great..just when they get it
wrong ..so do we!
Anyway a big thankyou for you faith and support, we will always endeavour to
provide the level of service you have grown fond of.
Tony J
Stu Palmer <stupalmer(at)madasafish(dot)com> wrote in message
news:vb2782c...@corp.supernews.com...
Peter Hill
(what they had) immediately, closely followed by the other 4
Great service. Most would have waited until all 10 were in stock
Peter
"J A Sims" <hss...@bath.ac.uk> wrote in message
news:HE7sEH.6L...@bath.ac.uk...
---
Outgoing mail is certified Virus Free.
Checked by AVG anti-virus system (http://www.grisoft.com).
Version: 6.0.467 / Virus Database: 266 - Release Date: 01/04/2003
Colin
wow
"Tony J" <to...@stringsdirect.co.uk> wrote in message
news:7nesa.1183$r%2.98...@news-text.cableinet.net...
PeteS @ Work
> Yeah, I live on the edge of the highlands and I got mine next day as
> well wow
Well I live in the Scilly Isles, and I got mine within four hours !!
Ok, not really :( It sounded funny in my head
cheers
Pete
PS. I did get a free Shubb capo off StringsDirect when they were just
starting out :o) I was cheeky enough to ask for one in return for a
link on my site. It was in the post the next day, cheers Tony :o)
--
My home - www.thegwr.co.uk
XNews - http://xnews.newsguy.com/ - just use it.
James Screaton
"PeteS @ Work" <petes...@hotmail.com> wrote in message
news:Xns936F5C897B8F1a...@130.133.1.4...
> Colin wrote
> > Yeah, I live on the edge of the highlands and I got mine next day as
> > well wow
>
> Well I live in the Scilly Isles, and I got mine within four hours !!
>
> Ok, not really :( It sounded funny in my head
>
Cheers
James
Andy Dempster
news:7nesa.1183$r%2.98...@news-text.cableinet.net...
> pressure!! ill have to get the van out and deliver 'em myself to make
sure
> they are there next day!!! Its true we are only as good as the postal
> services we use and most of the time they are great..just when they get it
> wrong ..so do we!
>
> Anyway a big thankyou for you faith and support, we will always endeavour
to
> provide the level of service you have grown fond of.
>
> Tony J
I have ordered many times and many items - doesn't matter if its strings,
picks or pedals - it always next day.
A big thank you Tony for running the best online string shop in the world.
Ever. If anyone has any doubts about ordering online or has been let down by
another company - go here! Prices are fanastic too!!!
Andy_D
PeteS @ Work
> Peet, your keyboard is playing up again - you live in the Silly Isles :)
>
> Cheers
> James
Better to live in Silly Isles than the "Willy aisle" <nudge nudge>
Apologies all round, best I could do on short notice ;o)
cheers
Pete
Mike Whitaker
> A big thank you Tony for running the best online string shop in the world.
> Ever. If anyone has any doubts about ordering online or has been let down by
> another company - go here! Prices are fanastic too!!!
There is a theory called the 'Ravings Fans' theory of customer support, which
basically says that the best and worst publicity comes from your own
customers - if people are unhappy, they will say so in no uncertain terms,
but to get people to be nice about you, you need to go that little bit extra
to create 'raving fans'.
Marshall do it - I once bought a second hand JFX-1 effects unit from my local
music shop, and asked, more in hope than expectation, "Is there a manual for
it?". Guy behind counter phoned Marshall, talked for about thirty seconds and
handed me the phone: lady on the phone asked for delivery address, and a
manual arrived in the post the following morning. No charge, despite the fact
they were going to make NOTHING from the sale of a second hand rackmount
effect they'd discontinued a year or two ago. Except a happy customer, who
retells this story when ever the topic of Marshall comes up. Trev Ridney,
IIRC, has similar stories about Marshall customer support.
I'm happy to say that StringsDirect seem to have got this right, too. Like
many other folks on here, I'll plug them any chance I get.
It's ok, Tony, you can stop blushing now :)
Tony
I phoned Marshall for an amplifier circuit diagram and received it
within 15mins - by E-mail in pdf format. That's great!
Tony
T
"Mike Whitaker" <mi...@altrion.org> wrote in message
news:b8tdla$df5ma$1...@ID-133847.news.dfncis.de...
ummm
Yup - and GREAT support if you mess up an order, too - they have everywhere
else I have tried beaten, hands down.
James Shackley
Always cheapest, fast delivery and friendly personnel...
Excellent stuff and really nice to see some genuine service out here in
Internet-Land...
There's only a handful of online retailers that i feel pleased to give my
business to, and they are one of them....
Cheers,
James
Peter Hill
Peter
www.dangerousbrothers.co.uk
www.pjhill.com
"PeteS @ Work" <petes...@hotmail.com> wrote in message
news:Xns936F5C897B8F1a...@130.133.1.4...
Abdul Tom
And also, isn't this a paeon for our very own Royal Mail? As Tony
says, they are only as good as the post and the post is really coming
up trumps, despite their apparent economic misery.
All hail Britannia, queen of the seas etc. etc.
2pods
"ummm" <mic...@mouse.com> wrote in message
news:b8tma9$s54$1$8302...@news.demon.co.uk...
strings were out of stock.
My order arrived the following day, and the bass strings followed two days
later.
Great service and great prices.
Peter
Tony J
really am truly humbled by your words...
Thanks one and all...I know its not possible to please everybody, but if it
is within our power, we will certainly try.
Thanks again...
Tony J
clive murray
news:vb2782c...@corp.supernews.com...
> A model online retailer, without doubt!
1000% agreed.
but have you heard tony PLAY?
buy offline vol. 3[1], and you will... ;-)
cheers,
--c.
[1] I am still working on it, yes...
Rick Booth
> And also, isn't this a paeon for our very own Royal Mail? As Tony
> says, they are only as good as the post and the post is really coming
> up trumps, despite their apparent economic misery.
Absolutely so, yes. I remember reading an interview with somebody at the
top of Amazon UK fairly recently in the Grauniad (don't think it was
Bezos himself, but could be wrong), and he was saying that they felt one
of the reasons Amazon had done so well hear was the reasonable pricing
and excellent service of the institution formerly known as Consignia.
The fact that this institution is regularly described as "failing" and
"in crisis" because, while making its customers happy, it isn't making
money, seems to me an apt comment on the priorities of the people running
this country (and its media).
</ramble>,
- rfb
--
ri...@rfbooth.com http://www.rfbooth.com/ Always read the label.
There are two major products that come out of Berkeley: LSD and UNIX.
We don't believe this to be a coincidence. -- Jeremy S. Anderson
steve at fivetrees
news:b95sif$fkig1$1...@ID-147234.news.dfncis.de...
> Abdul Tom <ab...@thelarkincompany.co.uk> wrote:
> > And also, isn't this a paeon for our very own Royal Mail? As Tony
> > says, they are only as good as the post and the post is really coming
> > up trumps, despite their apparent economic misery.
>
> Absolutely so, yes. I remember reading an interview with somebody at the
> top of Amazon UK fairly recently in the Grauniad (don't think it was
> Bezos himself, but could be wrong), and he was saying that they felt one
> of the reasons Amazon had done so well hear was the reasonable pricing
> and excellent service of the institution formerly known as Consignia.
Indeed. I too have been pleasantly surprised to find that I can
realistically offer a next-day delivery of mail-order CDs via the Post
Office (or whatever it's called now). It's quite impressive being able to
drop a bunch of jiffy bags into a mailbox before 5:30pm, and to know they'll
be in the customers' hands the following breakfasttime.
(Goodness: was that a cunningly-disguised plug for fivetrees? Surely not?)
> The fact that this institution is regularly described as "failing" and
> "in crisis" because, while making its customers happy, it isn't making
> money, seems to me an apt comment on the priorities of the people running
> this country (and its media).
Totally agreed. On the other hand, the railway system... the health
service... ah well.
Steve
http://www.fivetrees.com
http://www.sfdesign.co.uk
Daniel C
> realistically offer a next-day delivery of mail-order CDs via the Post
> Office (or whatever it's called now). It's quite impressive being able
to
> drop a bunch of jiffy bags into a mailbox before 5:30pm, and to know
they'll
> be in the customers' hands the following breakfasttime.
Sounds like a lot of you folks are getting a much better service out of
the Royal Mail than I'm expiriencing. I don't know if it's just the lack
of infrastructure up here in Scotland, but if I send anything to my
sister in Aberdeen (from Glasgow) it takes 2-3 days. Same if it's coming
to me from up north.
Plus my bank statements always seem to disapear after the bank have
posted them.
Plus I've had parcells delivered to me which have been opened and
emptied.
At least special delivery works well.
Daniel C.
--
UKMG/RM?S e3?3a1b2?1 GAS-/= C= P+/- G- B= R- M= S++
http://www11.brinkster.com/ddeck/
steve at fivetrees
news:iXzta.149$Ro3...@news-binary.blueyonder.co.uk...
> Sounds like a lot of you folks are getting a much better service out of
> the Royal Mail than I'm expiriencing. I don't know if it's just the lack
> of infrastructure up here in Scotland, but if I send anything to my
> sister in Aberdeen (from Glasgow) it takes 2-3 days. Same if it's coming
> to me from up north.
Interesting. The one time we had a slow delivery that I know about (we send
everything 1st class or airmail) was to Scotland (a Clive Murray CD, IIRC).
In fact, a CD we sent to the States at the same time got to its destination
first.
Rick Booth
> "Rick Booth" <richar...@umist.ac.uk> wrote:
>> The fact that this institution is regularly described as "failing" and
>> "in crisis" because, while making its customers happy, it isn't making
>> money, seems to me an apt comment on the priorities of the people running
>> this country (and its media).
> Totally agreed. On the other hand, the railway system... the health
> service... ah well.
Yes, my point exactly. The one thing that works brilliantly, and even
the politicians nominally responsible for it call it a failure.
- rfb
--
ri...@rfbooth.com http://www.rfbooth.com/ Void where prohibited.
Karmageddon: n. It's like, when everybody is sending off all these
really bad vibes, right? And then, like, the Earth explodes and
it's, like, a serious bummer.
Abdul Tom
> steve at fivetrees <st...@deletemefivetrees.com> wrote:
> > "Rick Booth" <richar...@umist.ac.uk> wrote:
> >> The fact that this institution is regularly described as "failing" and
> >> "in crisis" because, while making its customers happy, it isn't making
> >> money, seems to me an apt comment on the priorities of the people running
> >> this country (and its media).
>
> > Totally agreed. On the other hand, the railway system... the health
> > service... ah well.
>
> Yes, my point exactly. The one thing that works brilliantly, and even
> the politicians nominally responsible for it call it a failure.
>
> - rfb
wow, this is amazing. We all agree and we appear to have something
that by and large works successfully. Interestingly,I always find the
USPS absolute crap. The guy in the post office tells me (and he may be
making it up) that most of the huge delivery time in surface mail (3
months anyone?) is taken up as the parcel is driven by snail caravan
across the US by a team of irate USPS express riders, and not by the
ship at all.
Rick Booth
> The guy in the post office tells me (and he may be making it up) that
> most of the huge delivery time in surface mail (3 months anyone?) is
> taken up as the parcel is driven by snail caravan across the US by a
> team of irate USPS express riders, and not by the ship at all.
That seems pretty plausible, since I just had a guitar shipped surface[0]
from Canada which took a little over four weeks.
- rfb
[0] due to a misunderstanding
--
ri...@rfbooth.com http://www.rfbooth.com/ Cape does not enable flight.
Usenet is a co-operative venture, backed by nasty people.
Follow the standards.
-- Chris Rovers, in the Monastery
Magnus Paterson
Just ordered a fistful of Master Class (and it's cheaper than buying
them direct from Malcolm Newton!).
Any plans to stock the Newtone Michael Messer reso strings? I
don't need any just now (just bought a few sets from the London
Reso Centre), but for future reference . . .
Cheers,
Magnus
Magnus Paterson
> Just ordered a fistful of Master Class (and it's cheaper than buying
> them direct from Malcolm Newton!).
. . . and they arrived first thing this morning. Thanks, Tony.
Might treat myself to a new Intellitouch tuner today.
Magnus
George Weston
"Stu Palmer" <stupalmer(at)madasafish(dot)com> wrote in message
news:vb2782c...@corp.supernews.com...
> again to anyone who hasn't had the pleasure of dealing with them.
Fantastic
> prices, unmatched reliability and superb speed with delivery.
>
> Placed an order for some Hybrid Slinky Stainless Steel Ernie Balls
yesterday
> at about 4:00PM- they were wedged in my letterbox first thing this
morning.
> Bearing in mind that's with the standard bog-standard first-class
delivery,
> it's truly remarkable.
>
>
And yet another testimonial!
Strings, straplocks, etc. ordered yesterday afternoon and delivered here in
the midst of darkest Wales this very morning.
Absolutely splendiferous service, folks - and good prices too!
George