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John Lewis Price Match

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Norman McLean

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Sep 18, 2001, 2:28:14 PM9/18/01
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I know all about the John Lewis price match situation but does anyone know
if they operate a deal such as Comet when they will refund the difference if
you see the same item cheaper after purchase. Reason being I have just
purchased a new TiVo box for £299 and now see it online at Empire Direct for
£239.

regards
Norman


Adam S

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Sep 18, 2001, 5:12:08 PM9/18/01
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ask them but i believe they will, dont oforget John lewis internet price
match is ending shortly


"Norman McLean" <nmc...@talk21.com> wrote in message
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doki

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Sep 18, 2001, 5:39:41 PM9/18/01
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Adam S <a...@ad.com> wrote in message
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> ask them but i believe they will, dont oforget John lewis internet price
> match is ending shortly

Got anything better than shortly?


roy

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Sep 18, 2001, 6:16:15 PM9/18/01
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"Norman McLean" <nmc...@talk21.com> wrote in message news:<9o8419$bm9lu$1...@ID-29843.news.dfncis.de>...

While trying to persuade John Lewis to price match Empire Direct on a
Sony tv (which they did of course) I'm sure I spotted a small plaque
among the tv's stating that they would refund the difference.

'Never knowingly undersold' -and all that?

BTW John Lewis ending all price matches on tv's sometime in October.

Roy

Mark Stapley

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Sep 18, 2001, 6:31:09 PM9/18/01
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John Lewis price match up to 28 days after purchase, its policy. As to John
Lewis stopping price matching against internet traders, that is just an
unfounded rumour. Indeed they will shortly be trading fully over the
internet as well!

--

Join the Intel-United Devices Cancer Research Project
Put your wasted clock-cycles to good use
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Dom

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Sep 19, 2001, 3:58:07 AM9/19/01
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"Mark Stapley" <m.sta...@ntlworld.com> wrote in message
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Unfounded rumour? Then why did they price match my Dyson against
www.pluggedin.co.uk?

Or did I just imagine the cheque for around £60

Dom

--
---
Dominic LeGros (d[DOT]legros[AT]btinternet[DOT]com)
There are only two ways to deal with bureaucrats...
Stealth, and sudden violence
Boutros Boutros Gali

TheFatBoy

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Sep 19, 2001, 4:53:14 AM9/19/01
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> | John Lewis price match up to 28 days after purchase, its policy. As to
> John
> | Lewis stopping price matching against internet traders, that is just an
> | unfounded rumour. Indeed they will shortly be trading fully over the
> | internet as well!

> Unfounded rumour? Then why did they price match my Dyson against


> www.pluggedin.co.uk?
>
> Or did I just imagine the cheque for around £60

Probably a real cheque, but I think you imagined someone said JL price
matching against internet traders is an unfounded rumour. Reread the top
bit :)


TerryB

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Sep 19, 2001, 5:28:22 AM9/19/01
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October? Where did this information come from?

Terry


"roy" <roy-...@cwcom.net> wrote in message
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Adam S

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Sep 19, 2001, 5:51:25 AM9/19/01
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It ends on the 20th october - this is not a rumour

Ask JL yourself if you don't believe me - my uncle works there!!!.


"TerryB" <...> wrote in message news:3ba86...@news3.prserv.net...

Adam S

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Sep 19, 2001, 6:15:10 AM9/19/01
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Not a rumour at all.
Phone them up and ask them yourself, ends on the 20th i think you'll find


"Mark Stapley" <m.sta...@ntlworld.com> wrote in message
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Norman McLean

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Sep 19, 2001, 6:21:42 AM9/19/01
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Just phoned JL and they confirm that they will refund the £60 after
confirming Empire Directs price, cheers everyone.

regards
Norman


TerryB

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Sep 19, 2001, 8:02:48 AM9/19/01
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This is not that big a deal as, often, the cheapest price can be found in
small independent 'box shifters' advertising in the back of What HiFi etc..
Presumably JL will continue to match these for price.

Terry

"Adam S" <a...@ad.com> wrote in message

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loz

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Sep 19, 2001, 8:25:52 AM9/19/01
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"Adam S" <a...@ad.com> wrote in message news:m%%p7.66542$y_3.4...@nnrp3.clara.net...
> I found those advertising in whathifi were a joke compared to internet
> prices.
> All prices in the mag are listed as "Call" which is bad enough, but when
> you do
> phone there prices are way more expensive than sites like qed-uk.com etc
> etc.

I agree.

I cant see the point of those folks who have big double page spreads of price lists with no prices! Just 'call'.

I never do anymore, as I never seemed to get a competitive quote of many of these guys. Mainly you get an earful telling
you why you shouldnt use anyone else because they cant be trusted, they sell grey imports, provide no service, etc.,
when they are just the same.

Sorry for being so sceptical!

What I find even more unfathomable, is the e-commerce sites, who also advertise in the magazines and still say 'call'.

I guess some of it is to do with the fact that the ad will have been placed well in advance and prices will have
fluctuated.

But why waste all that space listing model numbers?

regards
loz


Adam S

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Sep 19, 2001, 8:15:20 AM9/19/01
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I found those advertising in whathifi were a joke compared to internet
prices.
All prices in the mag are listed as "Call" which is bad enough, but when
you do
phone there prices are way more expensive than sites like qed-uk.com etc
etc.


"TerryB" <...> wrote in message news:3ba88...@news3.prserv.net...

loz

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Sep 19, 2001, 8:50:54 AM9/19/01
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"Adam S" <a...@ad.com> wrote in message news:oUZp7.66062$y_3.4...@nnrp3.clara.net...
> It ends on the 20th october - this is not a rumour
>
> Ask JL yourself if you don't believe me - my uncle works there!!!.

It will be interesting to see if they change their moto then.
They proudly proclaim they have 'never knowingly undersold for 75 years'
Whereas they would be knowingly undersold now.

I know it is in the small print - but they are going to have to update everything to say 'expect e-commerce' as far as I
am concerned.

If not, doesnt it contravine some advertising standards?

Most stores have some ''within n miles' type qualification on their price matching, which effectively excludes
e-commerce as it is not local.
What is JLPs policy? Do they have some qualification too?

regards
loz


doki

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Sep 19, 2001, 12:18:37 PM9/19/01
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Adam S <a...@ad.com> wrote in message
news:Je_p7.66170$y_3.4...@nnrp3.clara.net...

> Not a rumour at all.
> Phone them up and ask them yourself, ends on the 20th i think you'll find
>

Tomorrow? Oh dear.


J. Daniel Pacey

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Sep 19, 2001, 3:06:00 PM9/19/01
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i was in the other day and the bloke told me that they will stop price
matching in the individual stores...

BUT

they will start trading in electrical goods on-line as well and will
supposedly continue to price match via their web-site!

that's what i heard anyway!


"Adam S" <a...@ad.com> wrote in message

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TerryB

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Sep 19, 2001, 3:19:38 PM9/19/01
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Some of those ads are as you say but not all.

The last time I did a price match a shop in Soho, Birmingham (!) had the
cheapest price anywhere. No stand so JL added £80 for that but otherwise a
good (£300+) saving. The chap from JL rang up the shop, pretending to be a
customer, to confirm the price.

Terry

"Adam S" <a...@ad.com> wrote in message

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david

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Sep 19, 2001, 10:10:39 AM9/19/01
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"Adam S" <a...@ad.com> wrote in message
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sites like qed-uk.com etc

Are they graded products?
--
Regards,
David


loz

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Sep 19, 2001, 4:16:38 PM9/19/01
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"J. Daniel Pacey" <jdan...@btinternet.nospam.com> wrote in message news:9oaqcb$ji8$1...@plutonium.btinternet.com...

> i was in the other day and the bloke told me that they will stop price
> matching in the individual stores...
>
> BUT
>
> they will start trading in electrical goods on-line as well and will
> supposedly continue to price match via their web-site!
>
> that's what i heard anyway!
>

Never knowingly undersold, except by themselves?

loz


Peter Barlow

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Sep 20, 2001, 5:33:30 AM9/20/01
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They won't price match on-line stores, only shops!


"Norman McLean" <nmc...@talk21.com> wrote in message
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Norman McLean

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Sep 20, 2001, 5:46:04 AM9/20/01
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> "Norman McLean" <nmc...@talk21.com> wrote in message
> news:9o8419$bm9lu$1...@ID-29843.news.dfncis.de...
> > I know all about the John Lewis price match situation but does anyone
know
> > if they operate a deal such as Comet when they will refund the
difference
> if
> > you see the same item cheaper after purchase. Reason being I have just
> > purchased a new TiVo box for £299 and now see it online at Empire Direct
> for
> > £239.
> >
> > regards
> > Norman
> >
>

"Peter Barlow" <peter...@msn.com> wrote in message
news:9ocd58$rhb$1...@taliesin2.netcom.net.uk...


> They won't price match on-line stores, only shops!
>

Actually, they did price match the Empire Direct price.I went into the store
with a print out and 5 mins later had a £52 refund onto my Mastercard! Nice
one : )

Norman


Dom

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Sep 20, 2001, 11:33:04 AM9/20/01
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"TheFatBoy" <gr...@gfield.NOSPAM.freeserve.co.uk> wrote in message
news:j%Yp7.117$1t.24927@stones...


Ah yes, I sit corrected :-)

Night duty plays horrible tricks on the brain!

Dom

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Sep 20, 2001, 11:35:24 AM9/20/01
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"Peter Barlow" <peter...@msn.com> wrote in message
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They do, see my mis-aimed reply above, but they certainly price-match
against e-tailers.

James Thurley

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Sep 21, 2001, 12:12:45 PM9/21/01
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I just called them today (21st) and they said they would price match a loewe
tv against an online store.

James.


"Adam S" <a...@ad.com> wrote in message

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Andy C

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Sep 21, 2001, 1:58:50 PM9/21/01
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> I just called them today (21st) and they said they would price match a
loewe
> tv against an online store.
>
> James.

You dont say.
JL will price match any online store up until the 21st october!!!!


James Thurley

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Sep 21, 2001, 2:25:57 PM9/21/01
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:) Sorry - I was working my way up so hadn't seen the new thread!

"Andy C" <n...@spam.com> wrote in message
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Andrew Smith

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Sep 21, 2001, 6:43:39 PM9/21/01
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In article <THJq7.10104$ua3.1...@news6-win.server.ntlworld.com>,
James Thurley <newsg...@NO.SPAM.PLEASE.jamesthurley.com> writes

>I just called them today (21st) and they said they would price match a loewe
>tv against an online store.
>
>James.
>

I went to JL in Milton Keynes yesterday where they price matched the
Sony 32FQ75 for me down to Ł1209.99 against an internet supplier and I
still get the 5 year warranty :-))))))))))). The chap went away gave
them a call and said that all was fine. As he filled in the undersold
form I could hardly stop myself grinning as the difference figure of
Ł380.01 was filled in !

While he was on the phone I quizzed a female member of staff at the till
about their policy and was told that internet price matches end on 20th
October (ok everyone knows that). After some further quizzing she
admitted that if the internet company and a shop where the goods could
be collected then the 'Never Knowingly Undersold' would still apply and
the price would be matched.

I've always thought the 'Never Knowingly Undersold' to be a bit of a
joke, not any more though. I did however find it strange that their
retail price for the 32FQ75 is Ł1590 and the Sony Centre in the same
shopping centre was Ł1549.

Regards,
Andy.

andrew...@iname.com

Barry Bingham

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Sep 23, 2001, 9:04:11 AM9/23/01
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Visited the first JL in the West Midlands which opened a couple of
weeks back. Beneath the "never knowingly undersold" motif on the
pillars of this brand new store it said something like "if you find a
lower price in a LOCAL store....we will refund the difference.."

"James Thurley" <newsg...@NO.SPAM.PLEASE.jamesthurley.com> wrote in message news:<THJq7.10104$ua3.1...@news6-win.server.ntlworld.com>...

TerryB

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Sep 24, 2001, 9:30:58 AM9/24/01
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That's cheaper than I got mine ya lucky sod - hope you don't have a bent
picture...

"Andrew Smith" <An...@iname.com> wrote in message
news:h9HqbgAb...@ntlworld.com...

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