Express.com??!!
Ross Carter
customer services at express.com.
Recently, I`ve been having more than normal the amount of packages
stopped and charged by customs. I noticed that the green declaration on
the outside in each case was marked as 'merchandise' even though I
requested it as a gift and inside contained a gift message card etc.I
know that customs are more than inclined to open packages marked as
such. I raised this 'new procedure' with express.com and a guy over
there is trying to tell me that in order for it to be marked as 'gift'
on the outside, it has to ship to a different address than the
purchaser.If this was true, I'm sure I would have known about it and
over the last year I wouldn't have received several regular shipments
from express.com requested as 'gift' and marked as 'gift'with no
problems at customs. I tried to explain this to the guy but he must be
in the middle of auditioning for a role in Terminator 3 or something
because his response by email was standardised crap. Can anyone shed
some light on this matter please? Anyone else experiencing the same
problem? Thanks in advance.
Ross
A Phased Plasma Rifle In A 40 Watt Range®
> customer services at express.com.
[and below]
Ross, Ross, Ross.
Express.com are shite (IMHO). By the time you add on all that shipping,
Customs et al you'd be *quicker* buying from www.movietyme.com or
www.play247.com . You'll also find that the emails from both of these
companies are in plain English and don't treat you like an idiot.
Almost everything Express send is looked at by Customs (albeit fleetingly).
Customs have had an ongoing email thing with them. This I assumed was public
knowledge.
Keep well clear, Ross and save yourself a headache.
[Speaking from experience BTW]
A Phased Plasma Rifle In A 40 watt Range®
My DVDs: www.aphasedplasmarifleina40wattrange.com
Email: aphasedplasmarif...@aphasedplasmarifleina40wattrange.com
"Ross Carter" <r...@cableinet.co.uk> wrote in message
news:39B4AE1D...@cableinet.co.uk...
kaneda
whenever i choose gift from them, they mark it as either merchandise or
commercial sample with a value of $0....always stopped by customs, but never
charged.
dave.
"Ross Carter" <r...@cableinet.co.uk> wrote in message
news:39B4AE1D...@cableinet.co.uk...
Ian Gilroy
wrote in message news:39b4...@news.jakinternet.co.uk...
> Ross, Ross, Ross.
>
> Express.com are shite (IMHO). By the time you add on all that shipping,
<snipped>
> [Speaking from experience BTW]
I use play247.com and movietyme for big releases but if you want anything
else then express.com are a reasonably good option - delivery always seems
to take about 5 days and they get almost everything that comes out in stock.
The other options (dvdempire, dvdboxoffice, amazon) usually seem to be
slower to deliver or more expensive in the first place.
Personally, I used them a lot in the first half of last year and even now I
use them whenever I want something outside of the big titles (recent
examples include The Invisible Man and Ohayo) and I've had no problems so
far.
Just IMHO, of course.
Ian
Stuart Gale
40 Watt RangeŽ <Em...@me.via> writes
>> Can anyone verify something for me? I`m currently having a row with
>> customer services at express.com.
>
>
>Express.com are shite (IMHO). By the time you add on all that shipping,
>Customs et al you'd be *quicker* buying from www.movietyme.com or
>www.play247.com . You'll also find that the emails from both of these
>companies are in plain English and don't treat you like an idiot.
>
>Almost everything Express send is looked at by Customs (albeit fleetingly).
>Customs have had an ongoing email thing with them. This I assumed was public
>knowledge.
This is absolutely incorrect. I buy quite a lot through DVDExpresss (I
assume this *is* the company you're referring to) and, as I usually buy
them singly, I have never had them opened by Customs (or even had any
charges levied by them).
--
Stuart Gale
Anime- the one addiction where a support group is not the cure, but
the source
A Phased Plasma Rifle In A 40 Watt Range®
> assume this *is* the company you're referring to) and, as I usually buy
> them singly, I have never had them opened by Customs (or even had any
> charges levied by them).
"Absolutely" every word I wrote is "incorrect" ? FFS you obviously know what
you're talking about. I stand corrected, Stuart!
If you maybe checked previous postings you'd see I wasn't referring to
single packages.
DVD Express (AKA DVD.com) are now know as Express.com.
A Phased Plasma Rifle In A 40 watt RangeŽ