Waitrose's response to Mr White's posting

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Waitrose Customer Service

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Jan 14, 2002, 12:18:20 PM1/14/02
to
Please find below Waitrose's response following receipt of the
associated documents from City of Westminster Environmental Health
Department:

1. Mr White telephoned Waitrose on 9 January. He was requested to
return the product and foreign material for identification and
appropriate action.
2. The Waitrose supplier was alerted. The pest control records at the
production site indicated no signs of rodent activity, but an
inspection was arranged as a precaution.
3. The product and foreign material was submitted to the City of
Westminster Environment and Leisure Department on the afternoon of 10
January. An initial verbal report from Mr Wilkins there indicated
that the foreign material was vegetable matter.
4. A portion of the sample was returned to Waitrose on Friday 11
January. Examination confirmed it to be an irregularly shaped, very
thin fragment of vegetable material, size approximately 1cm x 0.5cm.
There were some signs of carbonisation and some adhered debris. The
cellular structure indicated plant material. There was no evidence of
any hardened structure, bone or hair. A small portion was stained
using Gramms Iodine and was found to be positive for starch. These
results were consistent with the skin of a potato, one of the
ingredients of the product.
5. The fragment of skin should not have been present in the product.
Waitrose has written to Mr White to apologise for the inconvenience
and concern arising from this incident.

Dave Newt

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Jan 14, 2002, 4:50:16 PM1/14/02
to
"M² T..." wrote:
>
> Gazing into my crystal ball I see Waitrose Customer Service wrote ...

>
> > results were consistent with the skin of a potato, one of the
> > ingredients of the product.
> >
>
> Poor Mr White put his foot in it ....

Waitrose Customer Services on Usenet? Whatever next?

Come on Tris., 'fess up.

Dave Newt

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Jan 14, 2002, 4:56:41 PM1/14/02
to

On the other hand:

> C:\WINDOWS>tracert 62.172.110.49
>
> Tracing route to content1.johnlewis.co.uk [62.172.110.49]
> over a maximum of 30 hops:

Ah well, better safe than sorry eh?

Peter Connolly

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Jan 14, 2002, 5:28:33 PM1/14/02
to
In article <3C435419...@yoyo.org>, d...@yoyo.org says...
Would Waitrose post via Google?


Path: uni-berlin.de!fu-berlin.de!isdnet!sn-xit-02!supernews.com!
postnews1.google.com!not-for-mail
From: customer...@waitrose.co.uk (Waitrose Customer Service)
Newsgroups: uk.local.london,uk.food+drink.misc
Subject: Waitrose's response to Mr White's posting
Date: 14 Jan 2002 09:18:20 -0800
Organization: http://groups.google.com/
Lines: 26
Message-ID: <2b138f9a.02011...@posting.google.com>
NNTP-Posting-Host: 62.172.110.49
Content-Type: text/plain; charset=ISO-8859-1
Content-Transfer-Encoding: 8bit
X-Trace: posting.google.com 1011028700 13024 127.0.0.1 (14 Jan 2002
17:18:20 GMT)
X-Complaints-To: groups...@google.com
NNTP-Posting-Date: 14 Jan 2002 17:18:20 GMT
Xref: uni-berlin.de uk.local.london:251381 uk.food+drink.misc:49579

Surely they have their own newsserver? The address seems good, but
Google? No offence to Googlers, but....

Anyway


Cheers

Pete

Manic

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Jan 15, 2002, 4:52:35 AM1/15/02
to
"Waitrose Customer Service" <customer...@waitrose.co.uk> wrote in
message news:2b138f9a.02011...@posting.google.com...

> Please find below Waitrose's response following receipt of the
> associated documents from City of Westminster Environmental Health
> Department:

A *response*... (gasp) *within* Usenet?!

(jaw hits floor)

Blogged and forwarded to The Register.

(Mind, they could have had the courtesy to post this within the original
thread...)
--
Manic
shave my èyébrows to reply
http://www.bloggerheads.com


Jane Willis

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Jan 15, 2002, 5:01:22 AM1/15/02
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Manic <manic@deprčssivé.co.uk> wrote in message
news:DZS08.1$JO....@newreader.ukcore.bt.net...

>
> Blogged and forwarded to The Register.
>
> (Mind, they could have had the courtesy to post this within the
original
> thread...)

They just did.

Perhaps if he had tasted the foreign body he wouldn't have jumped to
conclusions. I must say, I wondered all along how he knew it belonged to
a rat and not to any other rodent.

Jane


Jane Willis

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Jan 15, 2002, 5:41:21 AM1/15/02
to

M˛ T... <m...@privacy.net> wrote in message
news:4mT08.23094$_x4.3...@news2-win.server.ntlworld.com...
> Gazing into my crystal ball I see Jane Willis wrote ...

>
>
> > Perhaps if he had tasted the foreign body he wouldn't have jumped to
> > conclusions. I must say, I wondered all along how he knew it
belonged to
> > a rat and not to any other rodent.
>
>
> Red dreadlocks ......

On its feet? Must have been a Hobbit

Jane


Manic

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Jan 15, 2002, 5:47:57 AM1/15/02
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"Jane Willis" <jane....@ntlworld.com> wrote in message
news:a20umo$tm9cr$1...@ID-85693.news.dfncis.de...

>
> Manic <manic@deprčssivé.co.uk> wrote in message
> news:DZS08.1$JO....@newreader.ukcore.bt.net...
> >
> > Blogged and forwarded to The Register.
> >
> > (Mind, they could have had the courtesy to post this within the
> original
> > thread...)
>
> They just did.
<snip>

Someone is actually on the ball? Wow.

OK, while we've got you here, can I ask that Chris Evans be banned from your
Godalming outlet? He never buys anything, and only turns up for the
attention...

--
Manic
shave my čyébrows to reply
http://www.bloggerheads.com


David Quinton

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Jan 15, 2002, 6:56:16 AM1/15/02
to

Must admit that I was a bit aghast when I read the orginal claim.

Waitrose has always been my favourite supermarket. I just wish that it
was 100 miles nearer and I was richer!

(Mind you they went down a bit in my estimation when I read that they
sold instant mash)

Well done Waitrose!
--
Discounted books about food: <http://www.thisbritain.com/Books4Cooks.htm>

activator

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Jan 15, 2002, 8:06:42 AM1/15/02
to

"David Quinton" <dav...@BizOrg.co.uk> wrote in message
news:71684u82j109d6kuj...@4ax.com...

> On Tue, 15 Jan 2002 10:01:22 -0000, "Jane Willis"
> <jane....@ntlworld.com> wrote:
>
> >
> >Manic <manic@deprčssivé.co.uk> wrote in message
> >news:DZS08.1$JO....@newreader.ukcore.bt.net...
> >>
> >> Blogged and forwarded to The Register.
> >>
> >> (Mind, they could have had the courtesy to post this within the
> >original
> >> thread...)
> >
> >They just did.

------------------------------------------
WellI am glad my theory was seen to be true.
It was a lot of fuss about nothing....a wind up.
Initially i thought it was driven by someone with a grudge with Waitrose.
Lets face it anyone who mouths off to that extent without waiting for
Waitrose to respond
must have thier judgement questioned.

Not the sort of thing I could ever be accused of :)

activator


Manic

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Jan 15, 2002, 8:59:10 AM1/15/02
to
"activator" <acti...@btinternet.com> wrote in message
news:a219h2$spt$1...@paris.btinternet.com...
<snip>

>
> ------------------------------------------
> WellI am glad my theory was seen to be true.
> It was a lot of fuss about nothing....a wind up.
> Initially i thought it was driven by someone with a grudge with Waitrose.
<snip>

I feel I should point out here that this is *not* the sort of thing that
Tristán would do.

He would, however, be inclined to believe Carol Vorderman when she claims
that she can solve his debt problems...

June Hughes

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Jan 15, 2002, 9:01:52 AM1/15/02
to
In article <71684u82j109d6kuj...@4ax.com>, David Quinton
<dav...@BizOrg.co.uk> writes

>
>Must admit that I was a bit aghast when I read the orginal claim.
>
>Waitrose has always been my favourite supermarket. I just wish that it
>was 100 miles nearer and I was richer!
>
>(Mind you they went down a bit in my estimation when I read that they
>sold instant mash)
>
>Well done Waitrose!
Hear, hear! BTW - not as expensive as you would think because there is
no temptation to buy all sorts of unnecessary stuff like clothes, toys
and the like. Just decent food and drink, good service and great
customer relations. I have shopped at their Whetstone store for 17
years and I think, although it is small, it is the best supermarket
branch in the whole world. They change stuff without question or refund
if you ask. They go out of their way to be helpful and are always
polite. When I was pregnant with my youngest child 14 years ago, they
always made sure someone took my trolley out to the car and unloaded the
contents into the boot for me. The only quibble I have is that their
car-park is on a huge slope but after all these years, their customers
are used to that!
--
June Hughes

Spudgun

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Jan 15, 2002, 12:14:43 PM1/15/02
to

"June Hughes" <juneh...@theacct.demon.co.uk> wrote in message
news:gLaFWELQ...@theacct.demon.co.uk...

> In article <71684u82j109d6kuj...@4ax.com>, David Quinton
> <dav...@BizOrg.co.uk> writes
> >
> >Must admit that I was a bit aghast when I read the orginal claim.
> >
> >Waitrose has always been my favourite supermarket. I just wish that it
> >was 100 miles nearer and I was richer!
> >
> >(Mind you they went down a bit in my estimation when I read that they
> >sold instant mash)
> >
> >Well done Waitrose!
> Hear, hear! BTW - not as expensive as you would think because there is
> no temptation to buy all sorts of unnecessary stuff like clothes, toys
> and the like. Just decent food and drink, good service and great
> customer relations. I have shopped at their Whetstone store for 17
> years and I think, although it is small, it is the best supermarket
> branch in the whole world. They change stuff without question or refund

<snip>
I worked there for two years (on Saturdays) and must say (modestly) that the
staff there were some of the nicest I've ever met. And you wouldn't believe
how many of the customers would tip you for delivering their goods to their
cars in this day and age!

Great days, great days.

Spudgun

P.S. Who's filling the biscuit isle these days?

The Reids

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Jan 15, 2002, 1:17:23 PM1/15/02
to
Following up to David Quinton <dav...@BizOrg.co.uk>

>went down a bit in my estimation when I read that they
>sold instant mash)

pre prepared mash, please :-)
--
Mike Reid
Walking the Thames path "http://www.fellwalk.co.uk/thames.htm"

The Reids

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Jan 15, 2002, 1:30:47 PM1/15/02
to
Following up to June Hughes <juneh...@theacct.demon.co.uk>

>all sorts of unnecessary stuff like clothes

?

>The only quibble I have is that their
>car-park is on a huge slope but after all these years, their customers
>are used to that!

but unlike Tesco, the trolleys have a parking brake!

Mary Fisher

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Jan 15, 2002, 4:11:05 PM1/15/02
to

David Quinton <dav...@BizOrg.co.uk> wrote in message
news:71684u82j109d6kuj...@4ax.com...
>
>
> Waitrose has always been my favourite supermarket. I just wish that it
> was 100 miles nearer and I was richer!

Me too.


>
> (Mind you they went down a bit in my estimation when I read that they
> sold instant mash)

Me too.
>
> Well done Waitrose!

Hurrah!

Mary

Michael Berridge

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Jan 15, 2002, 4:37:16 PM1/15/02
to

David Quinton wrote in message

>
>Well done Waitrose!
>--
>Discounted books about food:
<http://www.thisbritain.com/Books4Cooks.htm>

I totally agree. Lets be fair to Waitrose, they did reply, and they did
post the results here for members of the newsgroups to read, now I
suspect that may well be a first. a customer service set up actually
reporting back to customers. shows there is at least one store that is
up with the times.

Mike
www.british-naturism.org.uk


David Quinton

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Jan 16, 2002, 4:07:19 AM1/16/02
to
On Tue, 15 Jan 2002 21:37:16 -0000, "Michael Berridge"
<Michael....@ukgateway.net> wrote:

>I totally agree. Lets be fair to Waitrose, they did reply, and they did
>post the results here for members of the newsgroups to read, now I
>suspect that may well be a first. a customer service set up actually
>reporting back to customers. shows there is at least one store that is
>up with the times.

And hopefully all these "pro" postings will outweight the "antis" if
anyone searches for Waitrose in Google Groups!

Tristán White

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Jan 16, 2002, 6:46:56 AM1/16/02
to
activator wrote in message ...

>WellI am glad my theory was seen to be true.
>It was a lot of fuss about nothing....a wind up.
>Initially i thought it was driven by someone with a grudge with Waitrose.
>Lets face it anyone who mouths off to that extent without waiting for
>Waitrose to respond
>must have thier judgement questioned.
>Not the sort of thing I could ever be accused of :)


No grudge at all. We do 99.99% of our shopping at Waitrose (as it's next
door to my wife's workplace) and have had no problems at all.

To be honest, the resemblance to a rat's foot was uncanny. I could not start
tearing it apart to find out whether there was blood or bone inside as this
would have contaminated the specimen.

I was horrified at finding the object and, whilst not toxic, it still
shouldn't have been there. Especially in their expensive Bistro range.

If you found something like that that you were sure was what, in the end, it
was not, I am sure you too would have been horrified and would have wanted
to tell everyone, if only just to ensure they don't buy the product
themselves.

Anyway, I have e-mailed everyone whom I originally contacted, with
Westminster Council's report; and I have also replied in full to Waitrose's
e-mail as part of the original thread, which I feel was more suitable. See
FAO James Colley, which is part of the original Oh my God thread.

This does not mean, however, that I am still happy about there being a
carbonised lump of vegetable matter in my expensive food product, and it
still spoilt the enjoyment of the £35+ dinner that I had cooked. But the £25
has softened the blow, and I will continue to shop at Waitrose, although
I'll avoid their mash products. I prefer to make my own anyway, but my wife
was doing the shopping and I wouldn't have wanted her carrying back a sack
of spuds all across London! We get real potatoes when we go shopping by cab
or when I go.


Malcolm

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Jan 16, 2002, 8:39:05 AM1/16/02
to
"Tristán White" <Trista...@rocketmail.com> wrote in
message news:a23plm$uhqrt$1...@ID-47752.news.dfncis.de...

> activator wrote in message ...
> >WellI am glad my theory was seen to be true.
> >It was a lot of fuss about nothing....a wind up.
> >Initially i thought it was driven by someone with a grudge
with Waitrose.
> >Lets face it anyone who mouths off to that extent without
waiting for
> >Waitrose to respond
> >must have thier judgement questioned.
> >Not the sort of thing I could ever be accused of :)
>
>
> No grudge at all. We do 99.99% of our shopping at Waitrose
(as it's next
> door to my wife's workplace) and have had no problems at
all.
>
> To be honest, the resemblance to a rat's foot was uncanny. I
could not start
> tearing it apart to find out whether there was blood or bone
inside as this
> would have contaminated the specimen.

Nothing excuses going public on this before exhausting all the
normal channels.

I once opened a meat product which may have come from
Waitrose, because at the time I also did practically all my
food shopping there, and inside was a dead blue bottle. You
could see its body and count its legs. 'orrible! However
washing it off revealed it was a small segment of pig skin
(bacon rind to you) which was complete with pig's stubbly
hairs. It frightened the kids at the time but overall it was
rather funny.

Please note that I have waited almost 30 years to find an
excuse to publicly humiliate Waitrose in this way. ;-)

MK


June Hughes

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Jan 16, 2002, 11:37:45 AM1/16/02
to
In article <a23plm$uhqrt$1...@ID-47752.news.dfncis.de>, Tristán White
<Trista...@rocketmail.com> writes
Waitrose sell real potatoes. Organic ones as well, if you prefer.
Well, at least you had the decency to post replies etc. However, £35+
on a dinner containing ready-cooked mashed potatoes, however expensive
or otherwise, seems a bit of a mistake IMNSHO. A bit of boiled rice, or
pasta would surely have been better. Never mind. I suppose at least
you tried. Heaven knows, if Bas cooked dinner it would consist of
stir-fried minced beef and onions again and again and again and again
and again ...(but he makes up for it by doing most of the washing and
all of the ironing).

--
June Hughes

June Hughes

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Jan 16, 2002, 11:44:38 AM1/16/02
to
In article <3c449afe$0$21...@news.zetnet.co.uk>, Mary Fisher
<mary....@zetnet.co.uk> writes

>
>David Quinton <dav...@BizOrg.co.uk> wrote in message
>news:71684u82j109d6kuj...@4ax.com...
>>
>>
>> Waitrose has always been my favourite supermarket. I just wish that it
>> was 100 miles nearer and I was richer!
>
>Me too.
>>
>> (Mind you they went down a bit in my estimation when I read that they
>> sold instant mash)
>
>Me too.
>>
>> Well done Waitrose!
>
>Hurrah!
>
Do you mean that if you lived near a Waitrose, you would actually use a
supermarket, Mary? I thought you hated all of them.
--
June Hughes

June Hughes

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Jan 16, 2002, 11:40:12 AM1/16/02
to
In article <a23vpp$iq9$1...@helle.btinternet.com>, Malcolm <ov...@ndo.co.uk>
writes

>
>Please note that I have waited almost 30 years to find an
>excuse to publicly humiliate Waitrose in this way. ;-)
>
I have waited 17 years without finding a reason to do so. The only
problem I have with Waitrose is that they don't bring your shopping home
for you and then put it all away!!!! (Including clearing all the nasty
left-over bits from inside the 'fridge). That takes much longer than
doing the shopping itself.
--
June Hughes

William Hewitt (cst)

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Jan 16, 2002, 12:00:17 PM1/16/02
to

> The only
> problem I have with Waitrose is that they don't bring your shopping home
> for you and then put it all away!!!! (Including clearing all the nasty
> left-over bits from inside the 'fridge). That takes much longer than
> doing the shopping itself.

The only problem I have with Waitrose is that they don't have any
stores in the north of England or in Scotland :-(
I keep hoping they will take over a chain at some point as Tesco did
with William Low in Scotland. Maybe one day ?

Booth's is a reasonable alternative in North England, but Scotland
doesn't have anything close :-(

--

---------------------------------------------------------------------
Bill Hewitt || Computing Support Team
Division of Informatics || EMAIL : Bill....@ed.ac.uk

Mary Fisher

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Jan 16, 2002, 1:14:34 PM1/16/02
to

June Hughes <juneh...@theacct.demon.co.uk> wrote in message
news:VwD4IqC2...@theacct.demon.co.uk...

Did you miss the August thread when I said I'd been to the Salisbury one and
was converted? Only to Waitrose.

The reply to your question is that I would use Waitrose if there was one
locally. Even a worm can turn :-)

M
> --
> June Hughes


Mary Fisher

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Jan 16, 2002, 1:15:30 PM1/16/02
to

Malcolm <ov...@ndo.co.uk> wrote in message
news:a23vpp$iq9$1...@helle.btinternet.com...

It doesn't seem to me that you've humiliated anyone but yourself.

Mary
>
> MK
>
>


Mary Fisher

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Jan 16, 2002, 1:16:27 PM1/16/02
to

William Hewitt (cst) <bi...@cogsci.ed.ac.uk> wrote in message
news:a24bj1$25av$1...@pc-news.cogsci.ed.ac.uk...

>
>
> Booth's is a reasonable alternative in North England, but Scotland
> doesn't have anything close :-(

Yes, I do shop at Booths when I'm in Ilkely.

Mary

Mary Fisher

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Jan 16, 2002, 1:19:37 PM1/16/02
to

June Hughes <juneh...@theacct.demon.co.uk> wrote in message
news:sAY20UBZ...@theacct.demon.co.uk...

> Heaven knows, if Bas cooked dinner it would consist of
> stir-fried minced beef and onions again and again and again and again
> and again ...(but he makes up for it by doing most of the washing and
> all of the ironing).

We'd have pizza again and again. Home made, using bases I've made and
frozen, with good ingredients but the predictability is enough to make one
scream.

Mary
>
> --
> June Hughes


Malcolm

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Jan 16, 2002, 1:28:22 PM1/16/02
to
"Mary Fisher" <mary....@zetnet.co.uk> wrote in message
news:3c45c35b$0$21...@news.zetnet.co.uk...

> > Please note that I have waited almost 30 years to find an
> > excuse to publicly humiliate Waitrose in this way. ;-)
>
> It doesn't seem to me that you've humiliated anyone but
yourself.

Are you a total prat or have you no sense of humour?

MK


Wim Jay

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Jan 16, 2002, 2:11:55 PM1/16/02
to

"Tristán White" <Trista...@rocketmail.com> wrote in message
news:a23plm$uhqrt$1...@ID-47752.news.dfncis.de...
>
> and it
> still spoilt the enjoyment of the £35+ dinner that I had cooked.

From your original post........

" I was cooking my wife and I a special meal 'cause she was feeling poorly.
Roast chicken, carrots, broccoli, cauliflower, home-made brie and nutmeg
sauce... and creamy mash."

Thirty five quid plus! I think you were done.
--
Wim


Wim Jay

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Jan 16, 2002, 2:24:24 PM1/16/02
to

"Malcolm" <ov...@ndo.co.uk> wrote in message
news:a24go6$lkd$1...@helle.btinternet.com...

> "Mary Fisher" <mary....@zetnet.co.uk> wrote in message
> news:3c45c35b$0$21...@news.zetnet.co.uk...

> > It doesn't seem to me that you've humiliated anyone but


> yourself.
>
> Are you a total prat or have you no sense of humour?

Mary has a sense of humour. ;o)
--
Wim


Diver

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Jan 16, 2002, 4:44:48 PM1/16/02
to

"David Quinton" <dav...@BizOrg.co.uk> wrote in message
news:gkga4uc0q9rurujjj...@4ax.com...

AHA! So this episode has actually been good publicity for Waitrose!

Admit it Tristan, you're a John Lewis mole!

ICMFP

Deep C


June Hughes

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Jan 16, 2002, 5:27:44 PM1/16/02
to
In article <3c45c35b$0$21...@news.zetnet.co.uk>, Mary Fisher
<mary....@zetnet.co.uk> writes
>
I think Malcolm said that, Mary, not Tristan, or whatever his name is.
--
June Hughes

June Hughes

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Jan 16, 2002, 5:33:16 PM1/16/02
to
In article <3c45c320$0$21...@news.zetnet.co.uk>, Mary Fisher
<mary....@zetnet.co.uk> writes
>
>June Hughes <juneh...@theacct.demon.co.uk> wrote in message
>news:VwD4IqC2...@theacct.demon.co.uk...
>> In article <3c449afe$0$21...@news.zetnet.co.uk>, Mary Fisher
>> <mary....@zetnet.co.uk> writes
>> >
>> >David Quinton <dav...@BizOrg.co.uk> wrote in message
>> >news:71684u82j109d6kuj...@4ax.com...
>> >>
>> >>
>> >> Waitrose has always been my favourite supermarket. I just wish that it
>> >> was 100 miles nearer and I was richer!
>> >
>> >Me too.
>> >>
>> >> (Mind you they went down a bit in my estimation when I read that they
>> >> sold instant mash)
>> >
>> >Me too.
>> >>
>> >> Well done Waitrose!
>> >
>> >Hurrah!
>> >
>> Do you mean that if you lived near a Waitrose, you would actually use a
>> supermarket, Mary? I thought you hated all of them.
>
>Did you miss the August thread when I said I'd been to the Salisbury one and
>was converted? Only to Waitrose.
>
>The reply to your question is that I would use Waitrose if there was one
>locally. Even a worm can turn :-)
>
I missed the August postings and thread! (poss on hols in Ireland).
However, at my busiest time of the year, you have made me smile. That
must count for something special. Thank-you, Mary!
--
June Hughes

June Hughes

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Jan 16, 2002, 5:35:26 PM1/16/02
to
In article <Zum18.33700$_x4.50...@news2-win.server.ntlworld.com>,
Diver <di...@debutwebTHETRASH.co.uk> writes
How clever! I hadn't thought of that! Well done. Incidentally, the
best thing I like about the John Lewis store card is that they take 10%
off you every month so you are not paying thousands of pounds in
interest on your purchases and they are paid off in no time at all.
--
June Hughes

Mary Fisher

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Jan 16, 2002, 5:40:37 PM1/16/02
to

June Hughes <juneh...@theacct.demon.co.uk> wrote in message
news:$XmCR7Ig...@theacct.demon.co.uk...

er ... <confused>

M <but still smiling :-)>
> --
> June Hughes


Mary Fisher

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Jan 16, 2002, 6:42:44 PM1/16/02
to

June Hughes <juneh...@theacct.demon.co.uk> wrote in message > >> >>
> >> >
> >> Do you mean that if you lived near a Waitrose, you would actually use a
> >> supermarket, Mary? I thought you hated all of them.
> >
> >Did you miss the August thread when I said I'd been to the Salisbury one
and
> >was converted? Only to Waitrose.
> >
> >The reply to your question is that I would use Waitrose if there was one
> >locally. Even a worm can turn :-)
> >
> I missed the August postings and thread! (poss on hols in Ireland).
> However, at my busiest time of the year, you have made me smile. That
> must count for something special. Thank-you, Mary!

Thanks for saying it, June!

Don't work too hard though ...

M
> --
> June Hughes


Dodgy Dave

unread,
Jan 16, 2002, 7:16:06 PM1/16/02
to
On Mon, 14 Jan 2002 21:56:41 +0000, Dave Newt <d...@yoyo.org> wrote:

>Dave Newt wrote:
>>
>> "M² T..." wrote:
>> >
>> > Gazing into my crystal ball I see Waitrose Customer Service wrote ...
>> >
>> > > results were consistent with the skin of a potato, one of the
>> > > ingredients of the product.
>> > >
>> >
>> > Poor Mr White put his foot in it ....
>>
>> Waitrose Customer Services on Usenet? Whatever next?
>>
>> Come on Tris., 'fess up.
>
>On the other hand:
>
>> C:\WINDOWS>tracert 62.172.110.49
>>
>> Tracing route to content1.johnlewis.co.uk [62.172.110.49]
>> over a maximum of 30 hops:
>
>Ah well, better safe than sorry eh?

Or perhaps that should be...

...better Safeway than sorry eh?

Dave

Dodgy Dave

unread,
Jan 16, 2002, 7:16:07 PM1/16/02
to
On Tue, 15 Jan 2002 18:30:47 +0000, The Reids
<cleve...@fellwalk.co.uk> wrote:

>Following up to June Hughes <juneh...@theacct.demon.co.uk>
>
>>all sorts of unnecessary stuff like clothes
>
>?
>
>>The only quibble I have is that their
>>car-park is on a huge slope but after all these years, their customers
>>are used to that!
>
>but unlike Tesco, the trolleys have a parking brake!

Tesco carts have one too. It's built into one of the front wheels and
saves you having to do any steering (if you're in a circular aisle).

Dave

Robert Goodrick

unread,
Jan 17, 2002, 4:05:08 AM1/17/02
to

Mary Fisher wrote:

> June Hughes <juneh...@theacct.demon.co.uk> wrote in message
> news:VwD4IqC2...@theacct.demon.co.uk...
> >

> > Do you mean that if you lived near a Waitrose, you would actually use a
> > supermarket, Mary? I thought you hated all of them.
>
> Did you miss the August thread when I said I'd been to the Salisbury one and
> was converted? Only to Waitrose.
>
> The reply to your question is that I would use Waitrose if there was one
> locally. Even a worm can turn :-)
>

< feeling VERY let down >

And here's me thinking that this was the Great "Draco"


< wonders of shaking his head >

David Quinton

unread,
Jan 17, 2002, 4:15:51 AM1/17/02
to
On Wed, 16 Jan 2002 22:35:26 +0000, June Hughes
<juneh...@theacct.demon.co.uk> wrote:

>In article <Zum18.33700$_x4.50...@news2-win.server.ntlworld.com>,
>Diver <di...@debutwebTHETRASH.co.uk> writes

>>Admit it Tristan, you're a John Lewis mole!

... or Rat...

>>
>How clever! I hadn't thought of that! Well done. Incidentally, the
>best thing I like about the John Lewis store card is that they take 10%
>off you every month so you are not paying thousands of pounds in
>interest on your purchases and they are paid off in no time at all.

Let's wait and see who is the first one to get free Vouchers! 10:1 on
June!

The Reids

unread,
Jan 17, 2002, 6:25:15 AM1/17/02
to
Following up to dave....@bornagainvirgin.net ( Dodgy Dave)

>>but unlike Tesco, the trolleys have a parking brake!
>
>Tesco carts have one too. It's built into one of the front wheels and
>saves you having to do any steering (if you're in a circular aisle).

Brilliant, I will look for it!
--
Mike Reid
Walking the Thames path "http://www.fellwalk.co.uk/thames.htm"

Gloo

unread,
Jan 17, 2002, 6:44:00 AM1/17/02
to
On Wed, 16 Jan 2002 18:16:27 -0000, "Mary Fisher"
<mary....@zetnet.co.uk> wrote:

>
>William Hewitt (cst) <bi...@cogsci.ed.ac.uk> wrote in message
>news:a24bj1$25av$1...@pc-news.cogsci.ed.ac.uk...
>>
>>
>> Booth's is a reasonable alternative in North England, but Scotland
>> doesn't have anything close :-(
>
>Yes, I do shop at Booths when I'm in Ilkely.

Hmm sounds like quality stuff.
So that song's all wrong then: 'In Ilkley, more Booth tat'?

Mary Fisher

unread,
Jan 17, 2002, 1:30:52 PM1/17/02
to

Gloo <gl...@eknooo.net> wrote in message
news:3c46b7e8...@news.freeuk.net...

You're not a Tyke, are you?

Mary


June Hughes

unread,
Jan 17, 2002, 1:55:42 PM1/17/02
to
In article <pg5d4u4gu9l5sqde5...@4ax.com>, David Quinton
<dav...@BizOrg.co.uk> writes

>On Wed, 16 Jan 2002 22:35:26 +0000, June Hughes
><juneh...@theacct.demon.co.uk> wrote:
>
>>In article <Zum18.33700$_x4.50...@news2-win.server.ntlworld.com>,
>>Diver <di...@debutwebTHETRASH.co.uk> writes
>>>Admit it Tristan, you're a John Lewis mole!
>
>... or Rat...
>
>>>
>>How clever! I hadn't thought of that! Well done. Incidentally, the
>>best thing I like about the John Lewis store card is that they take 10%
>>off you every month so you are not paying thousands of pounds in
>>interest on your purchases and they are paid off in no time at all.
>
>Let's wait and see who is the first one to get free Vouchers! 10:1 on
>June!
<g>
--
June Hughes

Mary Fisher

unread,
Jan 17, 2002, 2:46:23 PM1/17/02
to

Robert Goodrick <rgoo...@shaw.ca> wrote in message
news:3C4693A2...@shaw.ca...
>

> > >
> > > Do you mean that if you lived near a Waitrose, you would actually use
a
> > > supermarket, Mary? I thought you hated all of them.
> >
> > Did you miss the August thread when I said I'd been to the Salisbury one
and
> > was converted? Only to Waitrose.
> >
> > The reply to your question is that I would use Waitrose if there was one
> > locally. Even a worm can turn :-)
> >
>
> < feeling VERY let down >
>
> And here's me thinking that this was the Great "Draco"

Who?

> < wonders of shaking his head >

I'll join you ...
>


lady laurietta

unread,
Jan 17, 2002, 9:59:51 PM1/17/02
to
On Tue, 15 Jan 2002 10:18:26 -0000, M² T... <m...@privacy.net> wrote:

>Gazing into my crystal ball I see Jane Willis wrote ...
>
>
>> Perhaps if he had tasted the foreign body he wouldn't have jumped to
>> conclusions. I must say, I wondered all along how he knew it belonged to
>> a rat and not to any other rodent.
>
>
>Red dreadlocks ......

LOL.

he has gone to ground I guess.
---------
Lady L

Dodgy Dave

unread,
Jan 17, 2002, 11:17:18 PM1/17/02
to
On Thu, 17 Jan 2002 11:25:15 +0000, The Reids
<cleve...@fellwalk.co.uk> wrote:

>Following up to dave....@bornagainvirgin.net ( Dodgy Dave)
>
>>>but unlike Tesco, the trolleys have a parking brake!
>>
>>Tesco carts have one too. It's built into one of the front wheels and
>>saves you having to do any steering (if you're in a circular aisle).
>
>Brilliant, I will look for it!

Sainsbury's have the same brake mechanism, but neither supermarket
seems to have the circular aisles the trolleys are obviously designed
for.

I like the American versions. They've got handbrakes which make it a
lot safer when traversing parking lots atop one at 20 mph.

Dave

Wim Jay

unread,
Jan 18, 2002, 2:27:15 AM1/18/02
to

"M² T..." <m...@privacy.net> wrote in message
news:jqJ18.40228$_x4.6...@news2-win.server.ntlworld.com...
> Gazing into my crystal ball I see Wim Jay wrote ...

>
>
> > From your original post........
> >
> > " I was cooking my wife and I a special meal 'cause she was feeling
poorly.
> > Roast chicken, carrots, broccoli, cauliflower, home-made brie and nutmeg
> > sauce... and creamy mash."
> >
> > Thirty five quid plus! I think you were done.
>
>
> All the veggies were free range.

Except for the creamy mash?
--
Wim


Robert Goodrick

unread,
Jan 18, 2002, 3:33:10 AM1/18/02
to

Mary Fisher wrote:

< shudder >


< eyes welling up with great tears >

Your relatives are not going to like this, probably, no; more than
likely turning over in there caves. :o(

>
>
> > < wonders of shaking his head >
>
> I'll join you ...
> >

< goes around looking for the book of spells and the right potion. >

The Reids

unread,
Jan 18, 2002, 4:04:43 AM1/18/02
to
Following up to M² T... <m...@privacy.net>

>All the veggies were free range.

I saw some "free range chipolatas" the other day, they could go
foraging with your potatoes :-)

The Reids

unread,
Jan 18, 2002, 4:04:45 AM1/18/02
to
Following up to dave....@bornagainvirgin.net ( Dodgy Dave)

>>Brilliant, I will look for it!


>
>Sainsbury's have the same brake mechanism, but neither supermarket
>seems to have the circular aisles the trolleys are obviously designed
>for.

Ahhh, OK, got it now, should read more carefully.

Gloo

unread,
Jan 18, 2002, 5:48:43 AM1/18/02
to

Ah now that's more like it. Please let me know when you find one with:

Individual hand/foot brakes for each of the four wheels.
Independent steering on each axle.
Running board at rear to accomodate both feet or either foot when the
other is used for propulsion.
Frictionless bearings and improved suspension.
Pit crews at the deli counter and in fruit and veg.

Gloo

unread,
Jan 18, 2002, 5:48:44 AM1/18/02
to
On Thu, 17 Jan 2002 18:30:52 -0000, "Mary Fisher"

<mary....@zetnet.co.uk> wrote:
>
>Gloo <gl...@eknooo.net> wrote in message
>news:3c46b7e8...@news.freeuk.net...
>> On Wed, 16 Jan 2002 18:16:27 -0000, "Mary Fisher"
>> <mary....@zetnet.co.uk> wrote:
>> >Yes, I do shop at Booths when I'm in Ilkely.
>>
>> Hmm sounds like quality stuff.
>> So that song's all wrong then: 'In Ilkley, more Booth tat'?
>
>You're not a Tyke, are you?

Oh-oh...I haven't gone and desecrated a Sacred Tune have I?

I have bought the tea though. It gives London tap water a fair old
seeing-to.

corinne.haynes

unread,
Jan 18, 2002, 6:29:23 AM1/18/02
to
In article <jqJ18.40228$_x4.62...@news2-win.server.ntlworld.com>, M²
T... <m...@privacy.net> wrote:

> Gazing into my crystal ball I see Wim Jay wrote ...

> All the veggies were free range.

All those wandering veggies. Were they triffids by any chance?

Corinne

Arri London

unread,
Jan 18, 2002, 11:05:00 AM1/18/02
to

Handbrakes???? Where? Here in the Wild West, none of the
supermarket chains have handbrakes on the trolleys. Cup
holders and snack trays yes, but no handbrakes.

June Hughes

unread,
Jan 18, 2002, 1:20:33 PM1/18/02
to
In article <3C4847AC...@ic.ac.uk>, Arri London <bio...@ic.ac.uk>
writes

>
>Handbrakes???? Where? Here in the Wild West, none of the
>supermarket chains have handbrakes on the trolleys. Cup
>holders and snack trays yes, but no handbrakes.
>
Ah! Well, I'll bet in the Wild West you do not have supermarkets whose
car parks are on a bloody great slope! Before my local Waitrose
obtained trolleys with brakes (similar to those they used to have at
airports before improvements were made), customers were in danger of
laden trolleys either falling over or running into the gardens of the
houses at the bottom of the car park. Great fun! Great place to shop!!


PS Am I winning on the voucher front? :))
--
June Hughes

Mary Fisher

unread,
Jan 18, 2002, 1:24:16 PM1/18/02
to

Robert Goodrick <rgoo...@shaw.ca> wrote in message
news:3C47DDA1...@shaw.ca...

>
>
> Mary Fisher wrote:
>
> > Robert Goodrick <rgoo...@shaw.ca> wrote in message
> > news:3C4693A2...@shaw.ca...
> > >
> >
> > > > >
> > > > > Do you mean that if you lived near a Waitrose, you would actually
use
> > a
> > > > > supermarket, Mary? I thought you hated all of them.
> > > >
> > > > Did you miss the August thread when I said I'd been to the Salisbury
one
> > and
> > > > was converted? Only to Waitrose.
> > > >
> > > > The reply to your question is that I would use Waitrose if there was
one
> > > > locally. Even a worm can turn :-)
> > > >
> > >
> > > < feeling VERY let down >
> > >
> > > And here's me thinking that this was the Great "Draco"
> >
> > Who?
>
> < shudder >
>
>
> < eyes welling up with great tears >
>
> Your relatives are not going to like this, probably, no; more
than
> likely turning over in there caves. :o(

Robert, you're not talking about that branch of the family we don't talk to
are you?

M
settling down comfortably on treasure

Arri London

unread,
Jan 18, 2002, 7:59:36 PM1/18/02
to

LOL actually there are! We are at the foot of the Rockies
and the land slopes. Would cost too much to level it, except
for housing. However, there are flat places in the parking
lot, so we try to park there.

Robert Goodrick

unread,
Jan 19, 2002, 1:16:30 AM1/19/02
to

Mary Fisher wrote:

> Robert Goodrick <rgoo...@shaw.ca> wrote in message
> news:3C47DDA1...@shaw.ca...
> >
> >
> > Mary Fisher wrote:
> >
> > > Robert Goodrick <rgoo...@shaw.ca> wrote in message
> > > news:3C4693A2...@shaw.ca...
> > > >
> > >
> > > > > >
> > > > > > Do you mean that if you lived near a Waitrose, you would actually
> use
> > > a
> > > > > > supermarket, Mary? I thought you hated all of them.
> > > > >
> > > > > Did you miss the August thread when I said I'd been to the Salisbury
> one
> > > and
> > > > > was converted? Only to Waitrose.
> > > > >
> > > > > The reply to your question is that I would use Waitrose if there was
> one

>
> > > > > locally. Even a worm can turn :-)

> > > > > ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
> > > >

>
> > > > < feeling VERY let down >
> > > >
> > > > And here's me thinking that this was the Great "Draco"
> > >
> > > Who?
> >
> > < shudder >
> >
> >
> > < eyes welling up with great tears >
> >
> > Your relatives are not going to like this, probably, no; more
> than
> > likely turning over in there caves. :o(
>
> Robert, you're not talking about that branch of the family we don't talk to
> are you?

< thinks very deep very hard >

I hope not.

< ouch! that hurt >

< thinks hard and long >


but I thought that you was "Draco"

< thinks, I've checked the ancient scroll's. I know I'm not wrong >

>
>
> M
> settling down comfortably on treasure

< Ponders! How can this be >

Dodgy Dave

unread,
Jan 19, 2002, 3:07:26 AM1/19/02
to
On Fri, 18 Jan 2002 10:48:43 GMT, gl...@eknooo.net (Gloo) wrote:

>On Fri, 18 Jan 2002 04:17:18 GMT, dave....@bornagainvirgin.net (
>Dodgy Dave) wrote:
>
>>On Thu, 17 Jan 2002 11:25:15 +0000, The Reids
>><cleve...@fellwalk.co.uk> wrote:
>>
>>>Following up to dave....@bornagainvirgin.net ( Dodgy Dave)
>>>
>>>>>but unlike Tesco, the trolleys have a parking brake!
>>>>
>>>>Tesco carts have one too. It's built into one of the front wheels and
>>>>saves you having to do any steering (if you're in a circular aisle).
>>>
>>>Brilliant, I will look for it!
>>
>>Sainsbury's have the same brake mechanism, but neither supermarket
>>seems to have the circular aisles the trolleys are obviously designed
>>for.
>>
>>I like the American versions. They've got handbrakes which make it a
>>lot safer when traversing parking lots atop one at 20 mph.
>
>Ah now that's more like it. Please let me know when you find one with:
>
>Individual hand/foot brakes for each of the four wheels.

Fitted as standard. Each one cuts in unexpectedly at random intervals.

>Independent steering on each axle.

Its internal Super-Computer assures that by controlled application of
the aforementioned brake applications.

>Running board at rear to accomodate both feet or either foot when the
>other is used for propulsion.

Naw... Ya gotta be inside it. Standing on running boards leaves a
serious chance of surviving without too much brain damage. Forget it.

>Frictionless bearings and improved suspension.

They become frictionless the very moment the handbrake is applied.

>Pit crews at the deli counter and in fruit and veg.

Blonde or brunette?

Dave

Dodgy Dave

unread,
Jan 19, 2002, 3:07:25 AM1/19/02
to
On Fri, 18 Jan 2002 09:04:45 +0000, The Reids
<cleve...@fellwalk.co.uk> wrote:

>Following up to dave....@bornagainvirgin.net ( Dodgy Dave)
>
>>>Brilliant, I will look for it!
>>
>>Sainsbury's have the same brake mechanism, but neither supermarket
>>seems to have the circular aisles the trolleys are obviously designed
>>for.
>
>Ahhh, OK, got it now, should read more carefully.


Naw... I should write more carefully. ...Won't 'appen tho'! <hic>

Dave -the sensible mature one <hic, hic>

Dodgy Dave

unread,
Jan 19, 2002, 10:37:39 PM1/19/02
to
On Fri, 18 Jan 2002 09:05:00 -0700, Arri London <bio...@ic.ac.uk>
wrote:

T'was in the Central Valley of Californicate. Might have been Walmart,
but knowing my luck it was prolly Montgomery Ward, so we'll never
know. *L*

Dave

Dodgy Dave

unread,
Jan 19, 2002, 10:37:38 PM1/19/02
to

Triffids? I thought they were the traditional gift for Mothers In Law.

Dave -ducking

lady laurietta

unread,
Jan 19, 2002, 11:51:31 PM1/19/02