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Dentists refusing treatment for missed appointments

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Phil Stovell

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Nov 2, 2010, 5:36:02 AM11/2/10
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Can dentists refuse treatment for missed appointments?

I've googled, but I can't find anything except that they can't.

It has just happened, the mother of a young child missed an appointment
for the child yesterday, because she thought the child's appointment was
today. She's just been refused treatment and the child removed from the
dentist's list. The child had an abscess and has been on antibiotics for
a week, the appointment was to remove the tooth.

Thanks.

Maria

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Nov 2, 2010, 5:54:33 AM11/2/10
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Our entire family was chucked off our dentist's books because we didn't
book a 6 monthly check-up, let alone miss an already booked appointment.
We didn't have a dentist for about 6 years.

Phil Stovell

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Nov 2, 2010, 5:58:16 AM11/2/10
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She's just phoned me, they've re-instated him as a special favour and he's
got another appointment this afternoon.

From what I've found, dentists can only chuck you off if you continually
miss appointments, this is only one.

Norman Wells

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Nov 2, 2010, 6:06:21 AM11/2/10
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It may have been an innocent mistake. Then again it may have been stupidity
or downright disrespect for the system, of which, if missed hospital
appointments are anything to go by, there is an awful lot about.

"Missed hospital appointments may have cost the NHS in England £614m in the
last financial year, a survey suggests.

It is thought patients fail to turn up for around one in 10 hospital
appointments.

'We know that some NHS organisations are using innovative ways - such as
text reminders - to help reduce missed appointments, and would always
encourage this, to complement the electronic booking services which are
being rolled out right across the NHS.

'But essentially patients have responsibilities as well as rights and part
of this is remembering to turn up for appointments."

http://news.bbc.co.uk/1/hi/health/4750235.stm

I wonder if the mother offered to pay for the time the dentist would have
been sitting around waiting and twiddling his thumbs or if she just thought
it was her right to piss everyone around because the NHS is free, innit.

I bet she wouldn't have turned up on the wrong day for a party.

Pete Zahut

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Nov 2, 2010, 6:22:52 AM11/2/10
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I missed a hospital appointment once after they sent me the appointment card
14 months in advance. Needless to say, I didn't have a calender or diary I
could write the appointment in and I lost the card, so missed the
appointment. I felt terrible about it but I also think the hospital should
have accepted some of the blame there. I'm in a lot of pain and can hardly
remember my own name some days so you'd think that the pain management
department and specialist pain nurses/consultant would take things like that
into account.


Phil Stovell

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Nov 2, 2010, 6:25:18 AM11/2/10
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On Tue, 02 Nov 2010 10:06:21 +0000, Norman Wells wrote:

> I wonder if the mother offered to pay for the time the dentist would have
> been sitting around waiting and twiddling his thumbs or if she just
> thought it was her right to piss everyone around because the NHS is free,
> innit.

You're a cunt, as usual, ACS.

Maria

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Nov 2, 2010, 6:28:53 AM11/2/10
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Well it's what they did to us. We didn't have regular check-ups because
our teeth are all healthy and we didn't need it. They didn't care for
years and years, and then the government changed the system in some way
and everyone who hadn't had a check-up in the past 6 months was lobbed
off the books. It seems better these days.

Norman Wells

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Nov 2, 2010, 6:29:51 AM11/2/10
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I'm paying for all these missed appointments. I'm entitled to condemn them.

Janet Hooper

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Nov 2, 2010, 6:36:54 AM11/2/10
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On Nov 2, 10:28 am, Maria <d...@heel.org> wrote:
>
> Well it's what they did to us. We didn't have regular check-ups because
> our teeth are all healthy and we didn't need it. They didn't care for
> years and years, and then the government changed the system in some way
> and everyone who hadn't had a check-up in the past 6 months was lobbed
> off the books. It seems better these days.- Hide quoted text -
>
> - Show quoted text -

I left school at 18 and never bothered with the dentist until a year
ago when I realised my gums were effectively collapsing.

Nothing wrong with the teeth, it was the crap beneath the gumline that
was taking its toll.

There are just two dentists in this area taking on new NHS "clients"
and I was fortunate enough to be accepted by one of them.

When I asked what would have happened to all my dental records, I was
told that if I hadn't bothered with attending a dentist then they'd
have been destroyed?

I always though they used dental records to ascertain the identity of
people burnts to ashes and things like that? So they must exist
somewhere?

Ret.

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Nov 2, 2010, 6:54:21 AM11/2/10
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Our dentist has an automatic telephone reminder system. It goes out the day
before your appointment and when you pick up the phone you hear this
'mechanical voice' saying: "Mr Lunn, do not forget your appointment with Dr
Kallivretakis at 2 pm tomorrow."

--
Kev

Phil Stovell

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Nov 2, 2010, 6:55:47 AM11/2/10
to

You know as much about my daughter and grandson as you do about most other
things. Go back to what you're good at, threatening OAPs with court action
for downloading gay porn unless they pay £500.

No, just fuck off.

Norman Wells

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Nov 2, 2010, 7:06:35 AM11/2/10
to
Phil Stovell wrote:
> On Tue, 02 Nov 2010 10:29:51 +0000, Norman Wells wrote:
>>>
>>>> I wonder if the mother offered to pay for the time the dentist
>>>> would have been sitting around waiting and twiddling his thumbs or
>>>> if she just thought it was her right to piss everyone around
>>>> because the NHS is free, innit.
>>>
>>> You're a cunt, as usual, ACS.
>>
>> I'm paying for all these missed appointments. I'm entitled to
>> condemn them.
>
> You know as much about my daughter and grandson as you do about most
> other things. Go back to what you're good at, threatening OAPs with
> court action for downloading gay porn unless they pay £500.

That's funny, I can't remember doing anything of the sort. And I'm sure I
would if I had.

Is there any reason _why_ your daughter "thought the child's appointment was
today"? You see, normally, you'd have a card with it written down, or you'd
make a note of the exact day and time. In either case, you'd make sure you
got it right if it mattered to you, and particularly if it was serious.

As I said, people don't often turn up to parties on the wrong day, do they?
Certainly not 1 in 10 anyway. So, why is there that failure rate with
hospital appointments and, by implication, dentist appointments too?

And who do you think should meet the cost of such missed appontments?

Peter

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Nov 2, 2010, 7:31:07 AM11/2/10
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In article <c9edncBfxNh5elLR...@bt.com>, do...@heel.org
says...

Yeah, who cares if you're on a dentist's books. They're of little use
anyway when it comes to preventitive care. Check ups do very little.
I've had to visit the dentist 3 times in the last 30 years, and that is
for teeth that had already had work on them. Each time I went the
dentist told me I would need to return to get other work done because he
saw a few other issues that were likely to get worse if I didn't get
them sorted soon. Strangely, nothing like that has happened.

--
Pete Ives
Remove All_stRESS before sending me an email

Mrcheerful

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Nov 2, 2010, 8:07:06 AM11/2/10
to

"Phil Stovell" <ph...@stovell.nospam.org.uk> wrote in message
news:pan.2010.11.02....@stovell.nospam.org.uk...

I don't see any reason that they cannot. My dentist rings 24 hours before
the appointment to remind us. They have a chart showing how many people
have missed appts. without notice: even with their system it is still about
80 hours a months ( about 6 dentists) Why people are so inconsiderate I do
not understand, they should be charged full rate for missed appts. same in
the hospitals. It would certainly shake up the system and reduce costs and
even bring some income.


Information

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Nov 2, 2010, 9:06:20 AM11/2/10
to
"It would certainly shake up the system and reduce costs and
even bring some income. "

I agree , why on earth has this never been dealt with in the past
whast the reasons the NHS is not clamping down on missed appts
they must have their reasons

CHARGE people for missed appts and they would soon turn up
both at doctors /dentists and hospitals

Its an utter disgrace , theres no reason why people cant phone the
previous day or even an hour beforehand , of course their will be exceptions
but in the majority of cases it will shake things uop and have many
millions

--
----------------
No links here , nup


Ret.

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Nov 2, 2010, 10:26:37 AM11/2/10
to

In my doctors surgery waiting room they have one of those scrolling message
boards that, in between putting up names of the next patient to 'go in',
also gives information on items of interest - one of them being the number
of people who failed to attend for their appointments the previous week. I
never cease to be surprised at the size of that number.

Having said that, some four months or so ago, when calling in to pick up a
repeat prescription, I asked for an appointment with my doctor and was
handed a card with the date and time on it. I duly turned up for my
appointment, only to be told that I had missed it by two hours and would
have to make another appointment. I had left the appointment card at home
but felt sure that I had turned up at the right time. The receptionists were
quite uptight about the issue and gave me a lecture about the cost of missed
appointments.

When I got home I fished out the card and found that I had been right. The
original receptionist had written the wrong time down on the card. I went
straight back with the card and elicited an abject apology...

--
Kev

Rasta Pickles

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Nov 2, 2010, 10:42:43 AM11/2/10
to
On Nov 2, 2:26 pm, "Ret." <x...@gmail.com> wrote:
>
> When I got home I fished out the card and found that I had been right. The
> original receptionist had written the wrong time down on the card. I went
> straight back with the card and elicited an abject apology...
>

I had the opposite; turned up at the prescribed date and time only to
be told they had no record of it in their system.

I had the card with me.

If you're gonna charge patients for missing appts fine.........but
when the health authorities screw up, they can pay :-)

Phil Stovell

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Nov 2, 2010, 12:07:15 PM11/2/10
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It seems my daughter had mixed up hers and my grandson's appointments,
both at the same dentists. They've accepted them back now.

Big Les Wade

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Nov 2, 2010, 12:29:05 PM11/2/10
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Ret. <x...@gmail.com> posted

>Our dentist has an automatic telephone reminder system. It goes out the
>day before your appointment and when you pick up the phone you hear
>this 'mechanical voice' saying: "Mr Lunn, do not forget your
>appointment with Dr Kallivretakis at 2 pm tomorrow."
>

It's a strange coincidence, but literally *five minutes* before reading
the above post I received exactly that type of reminder call.
Unfortunately it was a wrong number.

--
Les
Anyone regularly attending or organising protests should expect to be of
interest to the state.

Norman Wells

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Nov 2, 2010, 1:08:35 PM11/2/10
to
Phil Stovell wrote:
> On Tue, 02 Nov 2010 07:42:43 -0700, Rasta Pickles wrote:

>> If you're gonna charge patients for missing appts fine.........
>

> It seems my daughter had mixed up hers and my grandson's appointments,
> both at the same dentists.

Which is no justification at all. If it's the truth, why didn't she attend
her own appointment at the right time?

> They've accepted them back now.

Lucky old her.

Especially since we've all picked up the tab for her sloppiness.

Great!

Phil Stovell

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Nov 2, 2010, 1:22:29 PM11/2/10
to
On Tue, 02 Nov 2010 16:29:05 +0000, Big Les Wade wrote:

> Ret. <x...@gmail.com> posted
>>Our dentist has an automatic telephone reminder system. It goes out the
>>day before your appointment and when you pick up the phone you hear this
>>'mechanical voice' saying: "Mr Lunn, do not forget your appointment with
>>Dr Kallivretakis at 2 pm tomorrow."
>>
>>
> It's a strange coincidence, but literally *five minutes* before reading
> the above post I received exactly that type of reminder call.
> Unfortunately it was a wrong number.


Ha ha ha!

Phil Stovell

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Nov 2, 2010, 1:23:23 PM11/2/10
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You're an annoying arsehole, aren't you.

Norman Wells

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Nov 2, 2010, 1:31:10 PM11/2/10
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No, she is.

therustyone

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Nov 3, 2010, 4:50:55 AM11/3/10
to
On 2 Nov, 10:36, Janet Hooper <jinty.hop...@gmail.com> wrote:
> On Nov 2, 10:28 am, Maria <d...@heel.org> wrote:
>
>
>
> > Well it's what they did to us. We didn't have regular check-ups because
> > our teeth are all healthy and we didn't need it. They didn't care for
> > years and years, and then the government changed the system in some way
> > and everyone who hadn't had a check-up in the past 6 months was lobbed
> > off the books. It seems better these days.- Hide quoted text -
>
> > - Show quoted text -
>
> I left school at 18 and never bothered with the dentist until a year
> ago when I realised my gums were effectively collapsing.
>
> Nothing wrong with the teeth, it was the crap beneath the gumline that
> was taking its toll.
>

you're lucky. My private dentist said my gums and fillings were fine
but the teeth were crumbling.

his advice: cut out snacks, biscuits & sweets between meals, late
night meals, and sugar in drinks. With brushing and flossing, teeth
should last a lifetime without maintenance.

rusty

Pete Zahut

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Nov 3, 2010, 6:39:19 AM11/3/10
to

My teeth are OK but gums are rotting and teeth falling out. Nothing to do
with my diet - apparently it's my snoring, or sort of. I have a problem with
my nose; during the day I can breathe through my nose alright but at night,
even if I make a concious effort to do that, I can't get enough air and end
up breathing through my mouth when asleep.

This makes my mouth very dry, which is apparently the optimum conditions for
the bacteria that cause gum disease and bone recession. As my jaw bone
recedes it exposes more and more of the teeth until they either drop out or
need to be taken out. I have a good diet and brush/floss twice a day. I'm
doing everything right, just this problem with breathing through my mouth
that's causing everything.


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