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ADSL24 Starts 'Throttling'

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Turk182

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Jan 1, 2010, 1:06:30 PM1/1/10
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Two people I introduced to ADSL24 and I have I have all had emails
from ADSL24 to say we have gone over our limit (it has never happened
before, however I have been experiencing drop outs daily.) They say I
have no more time left until a new month starts in 3 weeks time. This
is mad. I don't know how this could have happened. They want more
money from me, so......

I have looked on moneysavingexpert and they mention this:

"If you're in the right area, Plusnet’s Value* package is likely to be
the cheapest option at £5.99/month on a 12 month contract. The package
has a 10GB monthly download & upload limit, but this is only enforced
in the daytime hours; you get unlimited downloads from midnight to
8am. Go over the daytime allowance and it'll cost you £2 for 2GB.

The speed is up to 8Mbps, with a free wireless router included (£6.99
p&p), though traffic is quite heavily managed during peak times, so
downloaders should expect to have their speeds strangled in the day.
Online gamers are prioritised so should still find it speedy.

If you're in the 30% of the country that can't get this offer (check
by entering your postcode) you'll only get the first three months at
£5.99, after this it'll set you back £11.99/month, meaning you should
try elsewhere."

As I am paying ADSL24 something like £16 per month, I am now thinking
of going. Any tips please?

Turk182

johannes

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Jan 1, 2010, 1:20:10 PM1/1/10
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I am on ADSL24 for a couple of years now, I find it excellent. Switched
over from Tesco Broadband at the time, this was very restricted.

AlanG

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Jan 1, 2010, 1:37:08 PM1/1/10
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On Fri, 1 Jan 2010 10:06:30 -0800 (PST), Turk182
<digital...@aol.com> wrote:

>The speed is up to 8Mbps, with a free wireless router included (�6.99
>p&p), though traffic is quite heavily managed during peak times, so
>downloaders should expect to have their speeds strangled in the day.
>Online gamers are prioritised so should still find it speedy.
>
>If you're in the 30% of the country that can't get this offer (check
>by entering your postcode) you'll only get the first three months at
>�5.99, after this it'll set you back �11.99/month, meaning you should
>try elsewhere."
>
>As I am paying ADSL24 something like �16 per month, I am now thinking
>of going. Any tips please?
>

BE
�13.50 PM unlimited

Turk182

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Jan 1, 2010, 2:43:14 PM1/1/10
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> over from Tesco Broadband at the time, this was very restricted.- Hide quoted text -
>
> - Show quoted text -

I have been happy with ADSL24 too. Not so much today though!

Turk182

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Jan 1, 2010, 2:44:00 PM1/1/10
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On 1 Jan, 18:37, AlanG <inva...@invalid.net> wrote:
> On Fri, 1 Jan 2010 10:06:30 -0800 (PST), Turk182
>


How has it been at peak times. MSE warns it can go v slow.?

John Turner

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Jan 1, 2010, 3:19:22 PM1/1/10
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"Turk182" wrote

> As I am paying ADSL24 something like �16 per month, I am now thinking
> of going. Any tips please?

Am most content with talktalk from Carphone Warehouse. Approx GBP18.00 per
month including phone line rental, free evening & weekend calls to UK land
lines & 32 international destinations, PLUS FREE 'up to 8Mbs' broadband,
free of shaping & download limits (subject to usual fair useage conditions).

Never had a problem in over twelve months, and I generally get a steady 7Mbs
download.

Recommended!

John.


AlanG

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Jan 1, 2010, 3:34:12 PM1/1/10
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No problems here.
I moved from Tiscali after they started throttling usenet

Usenet Nutter

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Jan 1, 2010, 5:03:19 PM1/1/10
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On Fri, 1 Jan 2010 10:06:30 -0800 (PST), Turk182
<digital...@aol.com> wrote:

I was on Plusnet until a couple of years ago but I was paying �21+ for
a capped service and usually went over the limit near the end of the
month so I shifted to BeThere Unlimited for �17 a month and had no
trouble whatsoever with anything ...They don't have a News Server tho'
and not every exchange can provide BE Broadband so check .I'd
certainly recommend them if you can get it .

Turk182

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Jan 1, 2010, 5:15:57 PM1/1/10
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On 1 Jan, 22:03, Usenet Nutter
> certainly recommend them if you can get it .- Hide quoted text -

>
> - Show quoted text -

MSE mentions these people saying they don't have any throttling or
restriction issues. I wonder if anyone has tried them:

http://www.newnet.co.uk/broadband/homelite.php

Turk182

harikeo

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Jan 1, 2010, 7:28:22 PM1/1/10
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Turk182 wrote:

> As I am paying ADSL24 something like �16 per month, I am now thinking


> of going. Any tips please?
>
> Turk182

How about monitoring your usage so you don't go over the limit? DUMeter
does a fine job for me.

Turk182

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Jan 1, 2010, 7:46:53 PM1/1/10
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On 2 Jan, 00:28, harikeo <nom...@home.com> wrote:
> Turk182 wrote:
> > As I am paying ADSL24 something like 16 per month, I am now thinking

> > of going.  Any tips please?
>
> > Turk182
>
> How about monitoring your usage so you don't go over the limit? DUMeter
> does a fine job for me.

Good idea. The reason I don't check is that the download speed is so
slow here, that I never go anywhere near my limit. I would have
appreciated an automatic email to warm me that over Christmas I was
getting close, but no - they just started throttling. So, I can't
even talk to anyone about it for 3 days as their all off; so I may
throttle them by giving someone else a go who charges less money and
get an unlimited service too!

Turk182

Iain

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Jan 2, 2010, 3:48:24 AM1/2/10
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"AlanG" <inv...@invalid.net> wrote in message
news:p4gsj5tlnuf00a6i1...@4ax.com...

I would also recommend them - excellent customer service (previously rated
equal top with Which?)
Up to 24 Meg connections, depending up proximity to exchange.
No speed problems noticed with different times of day. Absolutely no
problems with upload or download limits or restrictions.

They have changed hands a couple of times since I have been with them, but,
unlike other (originally) smaller companies, they don't seem to have been
messed around with.

Iain


Mr. Benn

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Jan 2, 2010, 4:06:22 AM1/2/10
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Turk182 <digital...@aol.com> wrote in news:692356c2-3e20-4385-9086-
666e15...@u7g2000yqm.googlegroups.com:


> MSE mentions these people saying they don't have any throttling or
> restriction issues. I wonder if anyone has tried them:
>
> http://www.newnet.co.uk/broadband/homelite.php
>
> Turk182

Newnet in my personal experience are excellent in terms of quality of
service.

Ret.

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Jan 2, 2010, 4:45:21 AM1/2/10
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I'm astonished at just how much some of you are paying for broadband. I'm
with Pipex and have twice negotiated a reduced monthly payment after
threatening to move to Sky (which is cheaper still).

I am on a 'up to 8mb' unlimited download package with a 'free anytime'
telephone package included for a grand total of �12.98 per month. Although
Pipex sometimes gets bad press, I have had no problems at all with service.

Kev

johannes

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Jan 2, 2010, 4:57:13 AM1/2/10
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harikeo wrote:
>
> Turk182 wrote:
>
> > As I am paying ADSL24 something like �16 per month, I am now thinking


> > of going. Any tips please?
> >
> > Turk182
>
> How about monitoring your usage so you don't go over the limit? DUMeter
> does a fine job for me.

ADLS24 provides usage stats functions.

Usenet Nutter

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Jan 2, 2010, 5:53:35 AM1/2/10
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On Sat, 2 Jan 2010 08:48:24 -0000, "Iain" <sp...@smaps.net> wrote:

>Up to 24 Meg connections, depending up proximity to exchange.

Hmmm...wonder exactly how many folk get anyhting like that speed ?

johannes

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Jan 2, 2010, 6:04:14 AM1/2/10
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They do in South Korea and many other 'developed' countries.

Iain

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Jan 2, 2010, 6:26:03 AM1/2/10
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"Usenet Nutter" <indivi...@takeoutmyteethgmail.com> wrote in message
news:lc9uj51n5o3h6iau0...@4ax.com...

> On Sat, 2 Jan 2010 08:48:24 -0000, "Iain" <sp...@smaps.net> wrote:
>
>>Up to 24 Meg connections, depending up proximity to exchange.
>
> Hmmm...wonder exactly how many folk get anyhting like that speed ?

I'm up to just over 19 Meg now. When I download some torrents, DU Meter
reports 18+. A full-length film (700+Mb) can take as little as 10 minutes
to download.

Iain


harikeo

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Jan 2, 2010, 6:43:58 AM1/2/10
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I get an e-mail every day from ADSL24 telling me how much I've used and
how much is left but you have to set it up in the Control Panel once
you've logged onto their site.

harikeo

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Jan 2, 2010, 6:45:37 AM1/2/10
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Pipex are the worst ISP I've used. They were excellent in 2001 but went
downhill very quickly while being sold. Everybody I recommended move to
Pipex has had problems and moved to a decent ISP. You obviously got lucky ;)

harikeo

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Jan 2, 2010, 6:47:28 AM1/2/10
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I'm on 'upto' 8MB with ADSL24 and my router permanently sync's at 8128.
I'm in the process of moving to the 24MB connection and according to
line checkers I should be able to get around 21MB.

Turk182

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Jan 2, 2010, 11:27:32 AM1/2/10
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On 2 Jan, 11:47, harikeo <nom...@home.com> wrote:
> Usenet Nutter wrote:
> > On Sat, 2 Jan 2010 08:48:24 -0000, "Iain" <s...@smaps.net> wrote:
>
> >> Up to 24 Meg connections, depending up proximity to exchange.
>
> > Hmmm...wonder exactly how many folk get anyhting like that speed ?
>
> I'm on 'upto' 8MB with ADSL24 and my router permanently sync's at 8128.
> I'm in the process of moving to the 24MB connection and according to
> line checkers I should be able to get around 21MB.

I can't even achieve 1mb - because I'm 3 miles from the City Centre
and BT won't update the line - even so, ADSL24 charge as if were
getting 8mb.

Turk182

harikeo

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Jan 2, 2010, 11:45:00 AM1/2/10
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That's not ADSLs fault to be fair... they get charged the same for the
connection no matter how far you are from the exchange... take it up
with BT if your line isn't a good one.

You will probably find the same slow connection from any ISP if they use
the same equipment as ADSL24, and the throttling can be dealt with by
keeping an eye on your use. At least ADSL24 didn't cut you off
completely when you exceeded your limit :)

AlanG

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Jan 2, 2010, 11:53:37 AM1/2/10
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When I was with Tiscali I could only get a max of 1mb despite being
within a Km of the exchange. Get 8mb now

https://www.bethere.co.uk/web/beportal/homepage
Stick your phone number in there and see what they offer

Turk182

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Jan 2, 2010, 11:53:58 AM1/2/10
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Yep, true. I think I will ask around and see if someone will give me
a reduced rate given that the speed is worse than third world.

Who would I speak to at BT, given that I have no internet account with
them?

Turk182

Iain

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Jan 2, 2010, 12:51:40 PM1/2/10
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"Turk182" <digital...@aol.com> wrote in message
news:95d08601-3138-4959...@p8g2000yqb.googlegroups.com...

Have you had a look at the DMT tool. You can adjust your downstream SNR if
that has been set too high, and increase your download speed. However, if
you adjust your SRN too low, you increase the instability.
http://dmt.mhilfe.de/

Iain


harikeo

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Jan 2, 2010, 12:57:58 PM1/2/10
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Turk182 wrote:

>> You will probably find the same slow connection from any ISP if they use
>> the same equipment as ADSL24, and the throttling can be dealt with by
>> keeping an eye on your use. At least ADSL24 didn't cut you off
>> completely when you exceeded your limit :)
>
> Yep, true. I think I will ask around and see if someone will give me
> a reduced rate given that the speed is worse than third world.
>
> Who would I speak to at BT, given that I have no internet account with
> them?

Sorry I don't know but I would start with ADSL24. The engineer at ADSL
will take a look and see if there is anything they can do to speed
things up and if not a request will be put in to BT for them to take a
look. Do one of the speed checkers first so you have up to date results
to give them.
Good luck

Turk182

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Jan 2, 2010, 4:27:43 PM1/2/10
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The other thing I don't understand, is that my package, Home 3, claims
to give unlimited off peak downloads. I was never told that if I used
all my peak time usage, my off peak would be throttled and then
disconnected - that is a very different interpretation on 'unlimited'
than the one ADSL24 told me about when I first called them.

I have also noticed that they expect you to pay £8 plus for a top up,
without saying what it will give you in usage. The website is very
poor for this kind of inofrmation.

http://adsl24.co.uk/broadband/?showall=yes

Turk182

johannes

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Jan 2, 2010, 4:51:47 PM1/2/10
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I think I have home 30 from the beginning and just use whatever I feel like.
Never had any extra bills. Home 30 would make a huge difference for you.

Turk182

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Jan 2, 2010, 5:32:32 PM1/2/10
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> Never had any extra bills. Home 30 would make a huge difference for you.- Hide quoted text -

>
> - Show quoted text -

ok. I'll take a look. Thanks

Turk182

harikeo

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Jan 2, 2010, 5:38:56 PM1/2/10
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Turk182 wrote:
> On 2 Jan, 09:57, johannes <j...@sizefit3566775888ter.com> wrote:
>> harikeo wrote:
>>
>>> Turk182 wrote:
>>>> As I am paying ADSL24 something like �16 per month, I am now thinking
>>>> of going. Any tips please?
>>>> Turk182
>>> How about monitoring your usage so you don't go over the limit? DUMeter
>>> does a fine job for me.
>> ADLS24 provides usage stats functions.
>
> The other thing I don't understand, is that my package, Home 3, claims
> to give unlimited off peak downloads. I was never told that if I used
> all my peak time usage, my off peak would be throttled and then
> disconnected - that is a very different interpretation on 'unlimited'
> than the one ADSL24 told me about when I first called them.

I would take up with ADSL24 that you're unhappy about being throttled
when there doesn't appear to be anything to show that using your peak
will cut back your off peak use. They may offer something

>
> I have also noticed that they expect you to pay �8 plus for a top up,
> without saying what it will give you in usage. The website is very
> poor for this kind of inofrmation.

The site does tell you what you get for your money. Click the Home 30 in
blue and it will display:

Top-up prices are: 10GB: �10.12, 25GB: �24.42, 50GB: �47.92, 75GB:
�71.42, 100GB: �93.90 or you can pay �1.23 per GB.

harikeo

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Jan 2, 2010, 5:41:12 PM1/2/10
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I too am on Home 30 and haven't come close to the limit but to get the
faster speed I'm moving to the 24MB C&W Home as it's �18.99 with free
migration (for current users - offer expired 31/12/2009)

Turk182

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Jan 2, 2010, 5:54:34 PM1/2/10
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> £71.42, 100GB: £93.90 or you can pay £1.23 per GB.- Hide quoted text -

>
> - Show quoted text -

I went on to the enta site and it only gave me one option. It was £8
or so. Thanks. I'll look again.

Turk182

Turk182

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Jan 2, 2010, 6:08:36 PM1/2/10
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On 2 Jan, 22:38, harikeo <nom...@home.net> wrote:
> £71.42, 100GB: £93.90 or you can pay £1.23 per GB.- Hide quoted text -
>
> - Show quoted text -

I have visited the entanet site again and the smallest amount they
sell is for £8.61 + vat.

There is no option for buying smaller amounts than 10mb. I only have
a 1mb download speed and the monthy contract ends on the 21st Jan. Do
they carry over the extra purchased until it is all used or will they
clear it out on the 21st.

Please could you send me the link that gave you the top up info.

Many thanks

Turk182

Usenet Nutter

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Jan 2, 2010, 6:59:52 PM1/2/10
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Except we are neither in South K nor a developed country ..

Mr. Benn

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Jan 3, 2010, 1:25:42 AM1/3/10
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Turk182 <digital...@aol.com> wrote in
news:95d08601-3138-4959...@p8g2000yqb.googlegroups.com:

The data speed is mostly because of the distance you are from the exchange.
The ISP has no control over that and their costs are the same regardless of
how far you are from the exchange and what connection speed you achieve.
Their costs are however affected by the amount of data traffic you generate
and in your own case, it seems you have exceeded your monthly quota. So
make sure you know how much traffic you are generating each month and that
the next ISP you use offers a suitable package.

harikeo

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Jan 3, 2010, 4:46:56 AM1/3/10
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I got the info from the link you posted -
http://adsl24.co.uk/broadband/?showall=yes

click on the blue Home 3 on the left-hand side and it will expand to
show the following info.

"
This package provides a specified usage limit for peak and unlimited
usage off-peak. If you reach your peak usage limit you can simply
purchase additional usage in the form of top-ups which roll over and
never expire, or instead opt to pay per extra 1 GB used.

You can also change packages on a monthly basis should your requirements
change.

Top-up prices are: 10GB: �10.12, 25GB: �24.42, 50GB: �47.92, 75GB:
�71.42, 100GB: �93.90 or you can pay �1.23 per GB.

"

hth

Svenne

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Jan 3, 2010, 5:41:53 AM1/3/10
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On Sun, 03 Jan 2010 09:46:56 +0000, harikeo <nom...@home.net> wrote:

>This package provides a specified usage limit for peak and unlimited
>usage off-peak. If you reach your peak usage limit you can simply
>purchase additional usage in the form of top-ups which roll over and
>never expire, or instead opt to pay per extra 1 GB used.
>
>You can also change packages on a monthly basis should your requirements
>change.
>
>Top-up prices are: 10GB: �10.12, 25GB: �24.42, 50GB: �47.92, 75GB:
>�71.42, 100GB: �93.90 or you can pay �1.23 per GB.

Not to worry, all your broadband problems will soon be solved. The
government is promising fast broadband for all as a legal right:

http://www.telegraph.co.uk/technology/broadband/6920942/Ministers-consider-new-law-guaranteeing-fast-broadband-for-every-home.html

http://tinyurl.com/ycjpxt4

I've been on FTTB ( Fiber To The Building) here in Finland for 6
months now and it's brilliant. I get a speed of 30 meg down and 10 meg
up for �35 (�31) per month and no caps on usage. You'll really notice
the difference when you catch up in the UK.

Svenne

johannes

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Jan 3, 2010, 5:56:59 AM1/3/10
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Usenet Nutter wrote:
>
> On Sat, 02 Jan 2010 11:04:14 +0000, johannes
> <jo...@sizefit3566775888ter.com> wrote:
>
> >
> >
> >Usenet Nutter wrote:
> >>
> >> On Sat, 2 Jan 2010 08:48:24 -0000, "Iain" <sp...@smaps.net> wrote:
> >>
> >> >Up to 24 Meg connections, depending up proximity to exchange.
> >>
> >> Hmmm...wonder exactly how many folk get anyhting like that speed ?
> >
> >They do in South Korea and many other 'developed' countries.
>
> Except we are neither in South K nor a developed country ..

LOL!

cobble

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Jan 3, 2010, 6:14:04 AM1/3/10
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On Fri, 01 Jan 2010 14:15:57 -0800, Turk182 wrote:

[snip]

> MSE mentions these people saying they don't have any throttling or
> restriction issues. I wonder if anyone has tried them:
>
> http://www.newnet.co.uk/broadband/homelite.php
>
> Turk182

One of your problems is going to be the wildly varying definitions of
"UNLIMITED" and "heavy use", both among ISPs and among users.

"bob" says he never gets throttled/capped at $ISP and "bob" says he
"hammers the bandwidth"; But "bob" might only do 10GB per month.

there is a niche for honest advertising / payment plans. You pay for low
contention, and then you pay per GB with no limits or capping. There's
no tech support (because people who use it know what they're doing) and
there's no extras, it is just connectivity. also, logging is minimal,
just conforming to UK law.

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