MBNA: Cancel your credit cards when to die!!!
CJB
Be sure and cancel your credit cards before you die!
This is so priceless and so easy to see happening
- customer service, being what it is today!
A lady died this past September, and MBNA bank
billed her for October and November for their annual
service charges on her credit card, and then added
late fees and interest on the monthly charge.
The balance that had been £0..00, now is somewhere
around - £60.00.
A family member placed a call to the MBNA Bank:
Family Member:
'I am calling to tell you that she died in September.'
MBNA:
'The account was never closed and the late fees and
charges still apply.'
Family Member:
'Maybe, you should turn it over to collections.'
MBNA:
'Since it is two months past due, it already has been.'
Family Member:
So, what will they do when they find out she is dead?'
MBNA:
'Either report her account to the frauds division or report
her to the credit bureau, maybe both!'
Family Member:
'Do you think God will be mad at her?'
MBNA:
'Excuse me?'
Family Member:
'Did you just get what I was telling you .... The part about
her being dead?'
MBNA:
'Sir, you'll have to speak to my supervisor.'
Supervisor gets on the phone:
Family Member:
'I'm calling to tell you,she died in September.'
MBNA:
'The account was never closed and the late fees and charges
still apply.'
Family Member:
'You mean you want to collect from her estate?'
MBNA:
(Stammer) 'Are you her lawyer?'
Family Member:
'No, I'm her grandson'
(Lawyer info given)
MBNA:
'Could you fax us a certificate of death?'
Family Member:
'Sure.'
( fax number is given )
After they get the fax:
MBNA:
'Our system just isn't set up for death. I don't know what
more
I can do to help..'
Family Member:
'Well, if you figure it out, great!
If not, you could just keep billing her. I don't think she
will care.'
MBNA:
'Well, the late fees and charges do still apply.'
Family Member:
'Would you like her new billing address?'
MBNA:
'That might help.'
Family Member:
' Heaton Cemetery, Heaton Road,
Newcastle upon Tyne Plot 1049.'
MBNA:
'Sir, that's a cemetery!'
Family Member:
'Well, what the **** do you do with dead people on your
planet?'
MBNA were not available for comment when a reporter from the Newcastle
Evening Chronicle rang.
Mrcheerful
this is an urban myth that has been going the rounds for years.
just type in a few words into google and discover how many hits you get, and
over how many years.
How thick are people that believe these things, and why won't they ever try
to discover the truth before forwarding the rubbish?
gruffydd
> How thick are people that believe these things, and why won't they ever try
> to discover the truth before forwarding the rubbish?
hoax maybe, but it gives a bit of fun to those reading it
johnmids2006
It is the DVLA that really do behave like that.
Iain
news:9c6719d4-6fb1-443f...@j17g2000yqa.googlegroups.com...
Surely there is some legislation that that can, and should, help protect
against actions like this, eg. Protection from Harassment, or the 'automated
action' part of the Data Protection Act?
Iain
gruffydd
> Reported in the Newcastle Evening Chronicle recently;
>
> Be sure and cancel your credit cards before you die!
the Council where I lived before her TWICE took Father in Law to Court
for his Council Tax. this would be in order except that the feller had
dies, and my Lady Wife had asked HIS council to contact her with regards
to his estate, his council house etc. They told my council that he had
come to live with me, so they chased him. when we had the first
summons, we managed to get through to them that he was deceased, and the
withdrew the case, and said sorry. then two months later we had
another summons with a letter threatening all sorts of extra heavy
handedness.
they finally relented and sent Lady Wife, by hand, a huge sorry pardon
in the form of a great big bouquet. she was annoyed because she was
looking forward to seeing them in Court
nonanon
[snip]
> hoax maybe, but it gives a bit of fun to those reading it
The first time, maybe.
This kind of thing is against the TOS of many Internet providers. At
least, it used to be. The fact that they've given up is evidence of just
how shit the Internet is today.
John Stumbles
> This kind of thing is against the TOS of many Internet providers. At
> least, it used to be. The fact that they've given up is evidence of just
> how shit the Internet is today.
What, are you saying that disseminating inaccurate information on the
internet is against many ISPs' AUPs?
That sounds like inaccurate information that you're disseminating on the
internet ;-)
--
John Stumbles
Pessimists are never disappointed
nonanon
> On Fri, 16 Apr 2010 17:05:40 +0000, nonanon wrote:
>
>> This kind of thing is against the TOS of many Internet providers. At
>> least, it used to be. The fact that they've given up is evidence of
>> just how shit the Internet is today.
>
> What, are you saying that disseminating inaccurate information on the
> internet is against many ISPs' AUPs?
Yes, forwarding hoax emails used to be against the TOS/AUP of many ISPs.
It was covered by unsolicited bulk email or chain email.
>
> That sounds like inaccurate information that you're disseminating on the
> internet ;-)
:-p
kkm
<gr...@dinner.com> writes
>On 16/04/2010 11:41, CJB wrote:
>> Reported in the Newcastle Evening Chronicle recently;
>>
>> Be sure and cancel your credit cards before you die!
I can well believe that the MBNA conversation did happen once, but has
become the subject of urban legend. Before his death my father booked a
holiday through Hogg Robinson travel (no idea if they still trade) and
bought their travel insurance.
They said, I guess reasonably, they wouldn't pay out the refund until
after the holiday dates had passed. At that time they then wrote to me
and asked me to confirm my father was still dead. My reply ISTR featured
the word Lazarus a few times.
--
K.
Mrcheerful
> In article <HV_xn.8279$Pu5....@newsfe30.ams2>, gruffydd
> <gr...@dinner.com> writes
>> On 16/04/2010 11:41, CJB wrote:
>>> Reported in the Newcastle Evening Chronicle recently;
>>>
>>> Be sure and cancel your credit cards before you die!
>
> I can well believe that the MBNA conversation did happen once, but has
> become the subject of urban legend.
in 2003 it was citibank rather than mbna and somewhere in merkin land
Ali
> On Fri, 16 Apr 2010 20:02:32 +0000, John Stumbles wrote:
>
>> On Fri, 16 Apr 2010 17:05:40 +0000, nonanon wrote:
>>
>>> This kind of thing is against the TOS of many Internet providers.
>>> At least, it used to be. The fact that they've given up is
>>> evidence of just how shit the Internet is today.
>>
>> What, are you saying that disseminating inaccurate information on
>> the internet is against many ISPs' AUPs?
>
> Yes, forwarding hoax emails used to be against the TOS/AUP of many
> ISPs. It was covered by unsolicited bulk email or chain email.
This is not email, nor is it really a hoax, just a piece of fiction, like
many usenet posts
--
Ali
AW
"CJB" <chris...@gmail.com> wrote in message
news:5a5dbc69-a906-4faa...@5g2000yqj.googlegroups.com...
Reported in the Newcastle Evening Chronicle recently;
It's an urban legend but still amusing.
When I went to close down my father's bank account (I was executor) the
teller insisted that all account must be closed by the account holder. When
a supervisor arrived it was all sorted out thankfully.
Andy