On Mon, 2 Jul 2018 13:37:52 +0100, Martin Brown
<'''
newspam'''@nezumi.demon.co.uk> wrote:
>On 01/07/2018 21:20, Mark Goodge wrote:
>> The obvious alternative to cheque is debit card. You have to have a
>> bank account to be able to pay by cheque, and I'm not aware of any
>> bank which will now issue a chequebook but not a debit card. Although
>> direct debit is even easier.
>
>Direct debit may be easier if you trust banks but many elderly people do
>not and sometimes with good reason. Debit cards likewise they find a bit
>scary as too much like credit card.
I don't think that "a bit scary" is sufficient justification for
special treatment. Others have raised the issue of disability, which
clearly does require reasonable adjustment. But the keyword here is
"reasonable". I think it's entirely reasonable, for example, that the
council should offer assistance to someone who has never completed a
direct debit form before, either talking them through it or even
filling it in for them so that all they need to do is sign it.
>> Having said that, although many councils will no longer accept cheques
>> made payable directly to them, or cash handed over at their own
>> officers, many of them will accept payment in cash via a PayPoint
>> terminal, or over the counter at a post office. In this particular
>> case, it seems that the council in question does not use this service.
>> But if the taxpayer was to contact his councillor and ask for it to be
>> considered, it may well be. It is not implausible that the main reason
>> it hasn't been considered is because nobody has asked for it.
>
>How curious. I can see that they might be a bit miffed if you turned up
>with your cheque written on the side of an elephant or the cash in 1p
>pieces but it does seem a bit unreasonable to me for them to refuse to
>accept forms of payment that are normally available elsewhere.
As I said, maybe they haven't actually refused. It is entirely
plausible that they have never been asked.
In practice, the number of people who actually want to pay their
council tax by cheque is minimal. As a general rule, cheques are even
less popular with payers than they are with payees. It took a fairly
concerted campaign by parents to get my children's school to set up a
usable online payment system, for example. And even those who say they
prefer them will, when that option is removed, typically switch to
another form of payment, even if they do so with much grumbling.
The council referred to in the letter to the Sunday Times[1] which
prompted this thread, Three Rivers Council, is both relatively small
(in district council terms) and located in a relatively prosperous
area. I do not think it is at all improbable that the number of
council tax payers in their district who genuinely need to pay by cash
or cheque is actually zero, and only a trivial number who would even
prefer to[2]. On the other hand, a larger council in a more deprived
area - a unitary authority in the north of England, say - is likely to
have a very different demographic, and therefore much more of a need
to continue to offer payment by cash or cheque. There isn't a one size
fits all solution.
[1] It's also worth noting that the letter writer in question didn't
give any reasons for preferring to pay by cheque. The letter was
simply an attempt to argue that cheques must be legal tender, because
HMRC still accept them[3].
[2] According to the response to the letter in the Sunday Times
"Question of Money" column, the council told the journalist that it
had not received any complaints about the withdrawal of cash and
cheque payments until their attention was drawn to this letter.
[3] It's very much the kind of letter that will be familiar to readers
of this group: a post where the author is not really asking for
information, but merely seeking affirmation of their prejudice.
Mark