After rinsing she then put a red tint mixed with 20 volume and left
this on for yet another half hour i told her that this was still
burning and sore she stated it was just because i had had my hair
stripped ma head was sensitive and that it would be fine i sat in
extreme pain and didnt want 2 make a fuss as she said this was normal
she rinsed the tint off and my hair was pink so she then put a darker
tint mixed with another 2 vol by the the pain was torture so i said 2
her and she said she would only leave it on ten mins when she rinsed
it off and started 2 dry my hair there was weeping stuff coming from
my head she said this was not out of the ordinary and would heal
within a few days then next day i wolk up and had flu like symtoms
from no where was been sick and had a really sore head i attended ma
nurse who said i had chemical burns and they were infected and was
givin antibiotics i was layed up in bed for a week annd couldnt even
wash my hair as it was sore i phoned the hairdressers 2 make them
aware of what had happened and 2 see if my hair would fall out she
said no and no appoligy was givin im now on my second week since the
appointment im still suffering due 2 this i have been 2 ma local
citizans advice who have suggested that i send a letter for
compensation i was just wondering if anyone would know of how much i
should ask for and if this has ever happened 2 anyone else
You have been treated very badly. For a week off work, damaged hair and
substantial pain, I'd expect a minimum of �500 to be offered. A good
lawyer might get you a lot more, and my advice would be to contact a
respected local firm (not a "where-theres-blame" outfit off the telly).
Personally I am as bald as a badger, but I would want 2 and a half grand for
chemical burns of the scalp.
--
Each time someone stands up for an ideal or acts to improve the lot of
others, or strikes out against injustice, he sends forth a little ripple of
hope.
Robert F. Kennedy
snip
I have given my reply to this post in the unmoderated group (uk.legal) and
don't want to repeat myself. You certainly should make a claim for
compensation, which should be addressed to your hairdresser and is likely to
be dealt with by the hairdresser's public liability insurers (and you should
suggest in your letter that the claim be referred to the insurers).
Ultimately you will probably need a medical report, and the insurers may be
willing to pay for that report at the outset or else the cost should be paid
by them when they settle the claim. The value of any personal injury claim
depends on how bad the injury was and how long it took for the symptoms to
clear up.
There is a pre-action protocol for this contained within the civil
procedure rules, I would go to a firm of solicitors and ask for it to
be dealt with on a no win no fee. Or simply pay, given that it is
highly likely you would get some form of compenation, however, if it
goes to court and under £5,000 then it is unlikely that your legal
costs would be awarded back to you. That said, it is most unlikely for
it to go to court, how you describe it.
The small claims limit (under which costs are not normally awarded) is
£1,000 for general damages in personal injury claims (i.e. lower than
the usual small claims limit of £5,000).
Nevertheless, I agree that finding a firm of solicitors to take the
case on a no win no fee basis (see here:
http://sites.google.com/site/howtosaveonlegalfees/no-win-no-fee-agreements)
would be a good idea - better than risking your own money by paying
solicitors on a "private" basis.
Google Kemp & Kemp, last i looked, I believe it was around £3000 for a
bad experience such as this.