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Letters getting lost (or being ignored?)
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Iain
Jul 31, 2012, 4:21:12 PM7/31/12
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Is it just me, or do other people still get letters lost (or ignored) by the
DWP - in my case Belfast?
I complained to my MP four years ago and I was told that the internal system
at BDC was improving. I can see no improvement - if anything, it has got
worse. The probability of an ordinary letter (by first class post) or fax
getting dealt without being chased up is less than one in two sent. One
letter I sent recently to a manager was sent to two different fax numbers
and by post. And it was still not dealt with (received!).
The normal thing that I am told is that it cannot be traced having been
received.
--
Iain
DWP - in my case Belfast?
I complained to my MP four years ago and I was told that the internal system
at BDC was improving. I can see no improvement - if anything, it has got
worse. The probability of an ordinary letter (by first class post) or fax
getting dealt without being chased up is less than one in two sent. One
letter I sent recently to a manager was sent to two different fax numbers
and by post. And it was still not dealt with (received!).
The normal thing that I am told is that it cannot be traced having been
received.
--
Iain
fido
Aug 31, 2012, 7:27:03 PM8/31/12
to Iain
Richard
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