Al
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Same with Screwfix - two out of four items out of stock (including a pop
rivetter) with a promise to get them next day. I went to a proper tool
store about 100 yards away and they had six different pop rivetters
available although the prices were higher.
Cic.
--
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Using Ubuntu Linux
Windows shown the door
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B&Q seems to be run by machines, not humans - and those computers don't
seem to be programmed that well. I've been through the mill of ...
1) pre-ordering things,
2) expecting things to be on stock on shelves,
3) navigating their website,
4) paying at the self-service checkout,
5) and even, applying for a job...
... and it's almost always been a let down. The last one was a bit of a
smack in the mouth when the HR computer sent it's stupidly generated
psychometric profile opinion of why I didn't fit an office job, having
previously been successful at that king of thing. Destructive criticism
that would have sent a prediagnosed depressive applicant straight over
the top on his medication ...
Luckily I have a choice of other retailers, and Toolstation is currently
top of my list for satisfaction.
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Adrian C
It's all about stock levels and turnover. Hypercritical these days
with any retailer. Stuff on the shelves all represents money lost
through interest payments.
> It's all about stock levels and turnover. Hypercritical these days
> with any retailer. Stuff on the shelves all represents money lost
> through interest payments.
Stuff not on the shelves represents customers lost.
I no longer go to Screwfix, even though they're much closer. It was
the out-of-stock rate that did for it.
But if you had lampshades and cushions on your list you would not have had the
problem...
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Geo
You don't get turnover if there is nothing on the shelves for people to buy.
> Stuff on the shelves all represents money lost
> through interest payments.
Empty shelves represent sales lost and, as the OP suggests, is all too
often a sign that a retailer is having financial problems.
Colin Bignell
I like a particular brand of bread but I'm having difficulty in getting it
at my local supermarket as they don't seem to be getting in as much as they
used to. Had a word with the person responsible for bread ordering and was
told that they can now only order in what they know they will be able to
sell, to cut down on wastage - so they're purposely ordering on the low side
to avoid being bollocked for wastage. I said that if they order more,
they'll sell more and avoid disgruntled customers going to the other
supermarket a mile away, but they won't.
> But if you had lampshades and cushions on your list you would not have
> had the problem...
Unfortunately, I can't complete the guttering job on my house with
lampshades and cusions. ((-;
Al
S
I've not been able to complete even lists of three or four items in ether
B&Q or Screwfix lately (this year, in fact). Plus the range in Screwfix is
getting much smaller and more pricey too. Defeats the whole 'shed' raison
de'etre. One-stop shopping becomes ten sheds and a mail order!
Increasingly I'm finding most of what I buy is ending up coming from Amazon
these days!
S
>The last one was a bit of a
>smack in the mouth when the HR computer sent it's stupidly generated
>psychometric profile opinion of why I didn't fit an office job, having
>previously been successful at that king of thing. Destructive criticism
>that would have sent a prediagnosed depressive applicant straight over
>the top on his medication ...
I'm amazed that even Bugger and Queer would be so crass as to do that.
More exactly, employ someone so crass and insensitive as to give the ok
to send assessments like that out.
> The cynic in me says that they are trying to make you pick up a more
> expensive brand instead.
Not so. I was trying to order the most expensive brand of guttering
components on their site. Marley deepflow guttering - most of the job has
been completed with that stuff, so nothing else will do. It seems to be
only B&Q that stocks it in my area.
Al
I was replying to Peter's diversion into grocery products.
OT I know, but it just made me think of the seemingly deliberately empty own
brand spaces at Sainsburys.
In my own reply to your post you will see that I share your frustration with
B&Q, and sheds in general.
S
> It seems to be only B&Q that stocks it in my area.
Marley Deep Flow. Is that checking local builders merchants or just
the sheds? I'd be surprised if none of the local BMs don't stock it.
Of course you probably won't find your local BMs stock list on the
web. You might <shock horror> have to go to them or make a phone
call.
--
Cheers
Dave.
>> It seems to be only B&Q that stocks it in my area.
>
> Marley Deep Flow. Is that checking local builders merchants or just
> the sheds? I'd be surprised if none of the local BMs don't stock it.
> Of course you probably won't find your local BMs stock list on the
> web. You might <shock horror> have to go to them or make a phone
> call.
Thanks for the suggestion. It's probably worth my looking in the yellow
pages. I already checked with Travis Perkins, and I've never seen the stuff
in Jewsons, but perhpas there are other less visible BMs lurking in the
nether regions of my local industrial estate...
Al
The problem actually is that we have neglected the small family shops
and they have disappeared. Now the B&Qs have us in their power (and
are no longer cheap)
Much as I like corner shops, and much as I hate to disagree, I don't think
that's the problem at all. The DIY sheds buy their stock in large
quantities compared to corner shops, which means they can charge less than
corner shops. Furthermore there are several DIY sheds all in competition
with each other which helps to keep prices fair. The 'no longer cheap'
effect (a.k.a. inflation) affects corner shops as well as DIY sheds.
Al
Its also an indication of a catalogue based sales organisation
attempting to carry too wide a product range - the shops and trade
counters don't have room for much quantity of anything.
--
Cheers,
John.
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| John Rumm - john(at)internode(dot)co(dot)uk |
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Except that the 'sheds' are no longer cheap. Compare Toolstations prices to
Wickes or B&Q.
Flexible tap connector £6:99 in Wickes, £0:98 from Toolstation, 8 x 100
hammer fixings, pack of 20 in B&Q £8, pack of 10 from Toolstation £0:77.
--
Dave - The Medway Handyman
www.medwayhandyman.co.uk
Sheds never *were* cheap. Except for the odd bought in bulk and knocked
out at a loss for marketing purposes and too crap to be stocked by
anyone else.
> Flexible tap connector £6:99 in Wickes, £0:98 from Toolstation, 8 x 100
> hammer fixings, pack of 20 in B&Q £8, pack of 10 from Toolstation £0:77.
>
>
I remember buying on impulse a pair of simple bath taps, HALF PRICE £10
only!! from B&Q.
When I got them I realised I actually wanted basin taps, so I got a pair
from a hardware store at £7.50.
When building this house, I visted sheds several times to try and get
basic useful building materials or fiottings. In every case the builders
merchant was cheaper and better quality.
I think I have a shower glass shelf from Homeabse, and that's about it.
I didn't know tyhe glaziers would cut and toughen glass, or have the
fittings to make glass shelves, then.
My last experience from B&Q was a pain too. SWMBO bought some glass
lampshades from there. We broke one a week later and I went back.
Despite the fact I could see one on display I was told they were
discontinued and they had none in stock. Would they fetch the one I
could see? Of course not (for Elf & Safe-tea reasons).
--
(\__/) M.
(='.'=) Due to the amount of spam posted via googlegroups and
(")_(") their inaction to the problem. I am blocking some articles
posted from there. If you wish your postings to be seen by
everyone you will need use a different method of posting.
Find one of those big ladder things and get it down yourself.
Simon.
> On 24 Sep 2010 09:43:40 GMT, "AL_n" <fgdf...@fghfghfg.com> wrote:
Agreed - or paints or adhesives or flooring, it seems.
I went to B&Q again today for what must be some of the most essential
everyday plumbing bits - a sink trap, some straight 15mm speedfit
connectors. Nothing! Lots of empty spaces in the plumbing department
shelves. Go to the paint department, and you can choose from six different
brands of emulsion, and five different makes of caulk! And enough choices
of floor tiles to make you dizzy.
Al