"Tim+" <
timdow...@nospampleaseyahoo.co.uk> wrote in message
news:2023852702393415454.214686timdo...@news.eternal-september.org...
Example:
I have recently been researching shower cubicles and found a pivot door
cubicle on
bathempire.com. Same photo used for all sizes of cubicle. I
needed to establish if the door of the size I wanted would clonk on to a
nearby towel radiator. Door doesn't pivot from the edge, so not a matter of
width=radius.
I asked via twitter if they had a technical drawing so that I could
establish the door swing measurements. Answer in minutes: got a drawing for
you let us have your email address.
Eventually got email, thank you very much for contacting us via
twitter....drg attached. Scrolling down the email was their internal
messages including: 'got a customer asking awkward questions on Twitter...'
'...I'll come up and see you..'
Twitter gets them jumping around!
Incidentally found same cubicle with same photo, on Amazon considerably
cheaper, and ordered it.
mark