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Faulty Quooker

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Tim+

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Nov 22, 2018, 1:27:09 PM11/22/18
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A friend has one of these fancy Quookers that provides hot, cold and boiling water all from one tap.

The other day something tripped a MCB in the fuse box and when she reset it she realised that her Quooker would no longer provide boiling water.

It’s NOT the heater element though as it is still heating water, it’s just not delivering it in response to the fancy jig you have to do with the control switch (a double press followed by a rotation).

Anyone come across this and know where the fault might lie? I suspect there must be some “smartness” in the switching mechanism but I’m wondering what could have gone wrong (with a high enough fault current) to trip the MCB. Sadly it’s out of warranty

Tim
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Please don't feed the trolls

Tim+

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Nov 22, 2018, 5:28:57 PM11/22/18
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Tim Streater <timst...@greenbee.net> wrote:
> In article <77de0dcb-64a0-49b8...@googlegroups.com>,
> She may need to go through the reset procedure. I've done this a couple
> of times when we have short power breaks, nothing to do with the tap.
>
> Try the FAQ page at <http://www.quooker.co.uk/enuk/service>
>
> A hint regarding the reset process - when they say unplug it from the
> socket, do just that. Seems to need that rather than just turning the
> switch off at the wall.
>
> Ours only does boiling water, so in our case it's press and turn to the
> boiling water.
>

Thanks. I’ve forwarded your message to her. Will let you know if it works.

harry

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Nov 23, 2018, 2:14:07 AM11/23/18
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Such devices are just a status symbol.
It's technically very difficult/complex to make such a thing work satisfactorily and safely.
Hence they are inherently unreliable and therefore best left alone.
Only idiots buy them.
The simplest solutions are always best.

Roger Mills

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Nov 23, 2018, 6:53:43 AM11/23/18
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A a proud owner of a Quooker, it's comforting to know that you regard me
as an idiot. It reinforces my feeling of mutuality!
--
Cheers,
Roger
____________
Please reply to Newsgroup. Whilst email address is valid, it is seldom
checked.

Roger Mills

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Nov 23, 2018, 12:10:59 PM11/23/18
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On 23/11/2018 13:12, Tim Streater wrote:
> In article <g5q825...@mid.individual.net>, Roger Mills
> <watt....@gmail.com> wrote:
>
>> On 23/11/2018 07:14, harry wrote:
>>> On Thursday, 22 November 2018 18:27:09 UTC, Tim+ wrote:
>>>> A friend has one of these fancy Quookers that provides hot, cold and
>>>> boiling water all from one tap.
>>>>
>>>> The other day something tripped a MCB in the fuse box and when she
>>>> reset it
>>>> she realised that her Quooker would no longer provide boiling water.
>>>>
>>>> It’s NOT the heater element though as it is still heating water,
>>>> it’s just
>>>> not delivering it in response to the fancy jig you have to do with the
>>>> control switch (a double press followed by a rotation).
>>>>
>>>> Anyone come across this and know where the fault might lie? I
>>>> suspect there
>>>> must be some “smartness” in the switching mechanism but I’m
>>>> wondering what
>>>> could have gone wrong (with a high enough fault current) to trip the
>>>> MCB. Sadly it’s out of warranty
>
>>> Such devices are just a status symbol.
>>> It's technically very difficult/complex to make such a thing work
>>> satisfactorily and safely.
>>> Hence they are inherently unreliable and therefore best left alone.
>>> Only idiots buy them.
>>> The simplest solutions are always best.
>>
>> A a proud owner of a Quooker, it's comforting to know that you regard
>> me as an idiot. It reinforces my feeling of mutuality!
>
> I agree it's prolly overpriced, but we still like it anyway. We use it
> quite a lot (it doesn't just sit there).
>

Yes, so do we. Ours provides all the hot water for the kitchen sink
(avoiding a very wasteful long run of pipe from the hot cylinder in the
airing cupboard) plus boiling water for tea and coffee. Wouldn't be
without it!

Tim+

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Nov 23, 2018, 12:33:15 PM11/23/18
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If Harry thinks it’s complex I would suggest Harry hasn’t an ‘effing clue.

Tim Lamb

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Nov 23, 2018, 1:23:35 PM11/23/18
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In message <g5qql0...@mid.individual.net>, Roger Mills
<watt....@gmail.com> writes
Ours is installed but yet to be used (still trying to clear up the
farmhouse sale:-(

Moment of hilarity though. Boss insisted on a costly Corrian (sp?)
worktop and sink. (stainless sinks scratch)!

Fitter told her that you can't use a Quooker with a Corrian sink so the
bottom had to be cut out and replaced with..... stainless steel:-)

--
Tim Lamb

Dave Plowman (News)

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Nov 23, 2018, 2:12:01 PM11/23/18
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In article <g5qql0...@mid.individual.net>,
Interesting. I thought they just provided the hot water from the domestic
heating system.

--
*Even a blind pig stumbles across an acorn now and again *

Dave Plowman da...@davenoise.co.uk London SW
To e-mail, change noise into sound.

Roger Mills

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Nov 23, 2018, 5:22:24 PM11/23/18
to
On 23/11/2018 19:03, Dave Plowman (News) wrote:
> In article<g5qql0...@mid.individual.net>,
> Roger Mills<watt....@gmail.com> wrote:
>>> I agree it's prolly overpriced, but we still like it anyway. We use it
>>> quite a lot (it doesn't just sit there).
>>>
>
>> Yes, so do we. Ours provides all the hot water for the kitchen sink
>> (avoiding a very wasteful long run of pipe from the hot cylinder in the
>> airing cupboard) plus boiling water for tea and coffee. Wouldn't be
>> without it!
>
> Interesting. I thought they just provided the hot water from the domestic
> heating system.
>

No, they sit under the sink and heat several litres of water (depending
on model - ours is 7litres) to above 100 degrees under pressure, using a
3kW internal heater. The boiling water can be used directly from the
boiling water tap for tea or coffee, or can be blended with cold in a
mixer valve to provide 'hot' water (at around 60 degrees, but
adjustable) to the sink's hot tap. Although using electricity to heat
the water is more expensive than gas, you don't waste a lot every time
you run the hot tap, like we did when feeding it from the hot cylinder
on the other side of the house.

Scott

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Nov 24, 2018, 4:36:32 AM11/24/18
to
On Thu, 22 Nov 2018 18:38:35 +0000, Tim Streater
>She may need to go through the reset procedure. I've done this a couple
>of times when we have short power breaks, nothing to do with the tap.
>
>Try the FAQ page at <http://www.quooker.co.uk/enuk/service>
>
>A hint regarding the reset process - when they say unplug it from the
>socket, do just that. Seems to need that rather than just turning the
>switch off at the wall.

How can that be so, unless your polarity is reversed?

Chris J Dixon

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Nov 24, 2018, 4:39:33 AM11/24/18
to
Tim Lamb wrote:

>Moment of hilarity though. Boss insisted on a costly Corrian (sp?)
>worktop and sink. (stainless sinks scratch)!
>
>Fitter told her that you can't use a Quooker with a Corrian sink so the
>bottom had to be cut out and replaced with..... stainless steel:-)

:-)

Is the worry that the Corian would be damaged if you ran boiling
water into it?

Chris
--
Chris J Dixon Nottingham UK
ch...@cdixon.me.uk

Plant amazing Acers.

harry

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Nov 24, 2018, 4:47:26 AM11/24/18
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Any device that generates boiling water/steam in a pressure vessel has all sorts of safety issues that have to be covered by costly devices.
Only the really dopey won't understand this.

Scott

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Nov 24, 2018, 7:38:14 AM11/24/18
to
On Sat, 24 Nov 2018 09:58:44 +0000, Tim Streater
<timst...@greenbee.net> wrote:

>In article <kr6ivdhpcujhrv8n7...@4ax.com>, Scott
><newsg...@gefion.myzen.co.uk> wrote:
>
>>On Thu, 22 Nov 2018 18:38:35 +0000, Tim Streater
>><timst...@greenbee.net> wrote:
>>
>>>In article <77de0dcb-64a0-49b8...@googlegroups.com>,
>>>Tim+ <tim.d...@gmail.com> wrote:
>>>
>>>>A friend has one of these fancy Quookers that provides hot, cold and boiling
>>>>water all from one tap.
>>>>
>>>>The other day something tripped a MCB in the fuse box and when she reset it
>>>>she realised that her Quooker would no longer provide boiling water.
>>>>
>>>>ItÇs NOT the heater element though as it is still heating water, itÇs just
>>>>not
>>>>delivering it in response to the fancy jig you have to do with the control
>>>>switch (a double press followed by a rotation).
>>>>
>>>>Anyone come across this and know where the fault might lie? I suspect there
>>>>must be some Ñsmartnessâ in the switching mechanism but IÇm wondering what
>>>>could have gone wrong (with a high enough fault current) to trip the MCB.
>>>>Sadly itÇs out of warranty
>>>
>>>She may need to go through the reset procedure. I've done this a couple
>>>of times when we have short power breaks, nothing to do with the tap.
>>>
>>>Try the FAQ page at <http://www.quooker.co.uk/enuk/service>
>>>
>>>A hint regarding the reset process - when they say unplug it from the
>>>socket, do just that. Seems to need that rather than just turning the
>>>switch off at the wall.
>>
>>How can that be so, unless your polarity is reversed?
>
>Search me. All I know is that that's what it says in the reset
>instructions. If I left it plugged in and just switched off at the
>wall, it didn't seem to want to reset (although it's possible I was
>just being impatient). If I unplugged it and left it alone for a while,
>then it was OK on being replugged.

I suspect the instruction to unplug is to cover situations where there
is no switch on the plug. I suspect not counting to 10 before
switching power back on may have prevented the reset taking place.

Tim Lamb

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Nov 24, 2018, 7:49:07 AM11/24/18
to
In message <fv6ivdd3khhva9dd0...@4ax.com>, Chris J Dixon
<ch...@cdixon.me.uk> writes
>Tim Lamb wrote:
>
>>Moment of hilarity though. Boss insisted on a costly Corrian (sp?)
>>worktop and sink. (stainless sinks scratch)!
>>
>>Fitter told her that you can't use a Quooker with a Corrian sink so the
>>bottom had to be cut out and replaced with..... stainless steel:-)
>
>:-)
>
>Is the worry that the Corian would be damaged if you ran boiling
>water into it?

Apparently. I missed the discussion.

--
Tim Lamb

Andrew

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Nov 24, 2018, 2:36:25 PM11/24/18
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What happens to the limescale ?.

Andy Burns

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Nov 24, 2018, 2:43:42 PM11/24/18
to
Andrew wrote:

> Roger Mills wrote:
>
>> they sit under the sink and heat several litres of water
>
> What happens to the limescale ?.

<https://youtu.be/ogN56ZC830Y?t=20>

Roger Mills

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Nov 24, 2018, 6:25:50 PM11/24/18
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The railways seemed to manage it ok for about 150 years!

harry

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Nov 25, 2018, 1:16:03 AM11/25/18
to
An undersink electric water heater will do the job cheaper, more reliably and safer than these stupid devices.
If you have solar panels at less cost fuelwise too.
As it gets older, it will become a pain in the arse. Esp. in hard water areas.

But some gullible people are taken in by stupid TV adverts.

There is actually little waste from long hot water pipes.
Only the heat from a bit of water in the pipe is lost.
Unlike where hot water is constantly circulating.
The drawback is having to wait for the hot water to appear in badly designed systems.

Nul points for research.

harry

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Nov 25, 2018, 1:23:25 AM11/25/18
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Clearly you are one of the dopey ones. There are numerous safety devices on steam boilers and regular tests and maintenance.
Even so, there have been major accidents in the past.
They were got rid of partly for this reason.
https://en.wikipedia.org/wiki/List_of_boiler_explosions

Why do you babble on about things you have no knowledge about?

Tim+

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Nov 25, 2018, 2:07:28 AM11/25/18
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And only an idiot would think the issues are “complex”.

Rod Speed

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Nov 25, 2018, 3:32:22 AM11/25/18
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"harry" <harry...@btinternet.com> wrote in message
news:df032699-d181-40b9...@googlegroups.com...
Same reason you do.

Peeler

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Nov 25, 2018, 5:51:07 AM11/25/18
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On Sun, 25 Nov 2018 19:32:07 +1100, cantankerous trolling geezer Rot Speed,
the auto-contradicting senile sociopath, blabbered, again:


>> Why do you babble on about things you have no knowledge about?
>
> Same reason you do.

Oh, the IRONY again! LOL

--
Archibald Tarquin Blenkinsopp addressing Rot Speed:
"You really are a clueless pillock."
MID: <69uiid1ftof4m6jgm...@4ax.com>

Ads

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Jan 7, 2022, 3:01:22 PM1/7/22
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I have a quooker in our house in the uk. When it works, it’s great. But have so far had 2 maintenance call outs over 4 years, costing half the purchase price. So it is expensive to use vs an electric kettle

--
For full context, visit https://www.homeownershub.com/uk-diy/faulty-quooker-1328620-.htm

Brian Gaff (Sofa)

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Jan 8, 2022, 6:55:55 AM1/8/22
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A what, I know we get nonsensical posts from Home iddiots club but....
Brian

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This newsgroup posting comes to you directly from...
The Sofa of Brian Gaff...
bri...@blueyonder.co.uk
Blind user, so no pictures please
Note this Signature is meaningless.!
"Ads" <94e8c281ba0f5797...@example.com> wrote in message
news:16c8157a47eda675$1$3234479$4096...@news.newsgroupdirect.com...

alan_m

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Jan 8, 2022, 7:03:30 AM1/8/22
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On 08/01/2022 11:55, Brian Gaff (Sofa) wrote:
> A what, I know we get nonsensical posts from Home iddiots club but....
> Brian
>

It's one of those taps that have under sink instant boiling water,
chilled water, sparkling water capabilities and all delivered from the
same tap spout. The cost from £1100 upwards. Top models plus extras
would leave you little change from £3000.

The poster is asking the question about which is cheaper - a £12 kettle
taking 3KW to boil the water or a £2000 tap taking 3kW to boil the same
amount or water.

--
mailto : news {at} admac {dot} myzen {dot} co {dot} uk

Jim GM4DHJ ...

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Jan 8, 2022, 7:49:10 AM1/8/22
to
On 07/01/2022 20:01, Ads wrote:
> I have a quooker in our house in the uk. When it works, it’s great. But
> have so far had 2 maintenance call outs over 4 years, costing half the
> purchase price. So it is expensive to use vs an electric kettle
>
never had a faulty cooker

Tim Lamb

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Jan 8, 2022, 9:19:12 AM1/8/22
to
In message <j3tcsf...@mid.individual.net>, alan_m
<ju...@admac.myzen.co.uk> writes
Who cares? How much is your saved time worth? In hard water areas you
have the added bother of an annual de-scale but well within the
competence of this group.
>

--
Tim Lamb

alan_m

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Jan 8, 2022, 10:01:07 AM1/8/22
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On 08/01/2022 14:07, Tim Streater wrote:
> On 08 Jan 2022 at 12:03:26 GMT, alan_m <ju...@admac.myzen.co.uk> wrote:
>
>> On 08/01/2022 11:55, Brian Gaff (Sofa) wrote:
>>> A what, I know we get nonsensical posts from Home iddiots club but....
>>
>> It's one of those taps that have under sink instant boiling water,
>> chilled water, sparkling water capabilities and all delivered from the
>> same tap spout.
>
> Well the one you had put in may have all that, ours just has boiling water and
> cost a lot less than your £1100. Did ye get it from Horrids or somewhere?
>
> Four years in service now with no issues.
>


The prices are on their web site.

https://www.quooker.co.uk/pricelist

Fredxx

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Jan 8, 2022, 9:45:09 PM1/8/22
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I didn't think you would know what a quooker is :-)

Jim GM4DHJ ...

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Jan 9, 2022, 3:20:04 AM1/9/22
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SAME AS A MIKROWAVE

Jim GM4DHJ ...

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Jan 9, 2022, 3:22:03 AM1/9/22
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..ok I looked it up....sorry

charles

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Jan 9, 2022, 4:37:38 AM1/9/22
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In article <sre5rf$igm$3...@dont-email.me>,
NO

--
from KT24 in Surrey, England
"I'd rather die of exhaustion than die of boredom" Thomas Carlyle

Jim GM4DHJ ...

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Jan 9, 2022, 6:35:46 AM1/9/22
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On 09/01/2022 09:33, charles wrote:
> In article <sre5rf$igm$3...@dont-email.me>,
> Jim GM4DHJ ... <kinvig...@ntlworld.com> wrote:
>> On 09/01/2022 02:45, Fredxx wrote:
>>> On 08/01/2022 12:49, Jim GM4DHJ ... wrote:
>>>> On 07/01/2022 20:01, Ads wrote:
>>>>> I have a quooker in our house in the uk. When it works, it‘s great.
>>>>> But have so far had 2 maintenance call outs over 4 years, costing
>>>>> half the purchase price. So it is expensive to use vs an electric kettle
>>>>>
>>>> never had a faulty cooker
>>>
>>> I didn't think you would know what a quooker is :-)
>> SAME AS A MIKROWAVE
>
> NO
>
oh right

--
The roads must roll ...
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