On Sat, 24 Nov 2018 09:58:44 +0000, Tim Streater
<
timst...@greenbee.net> wrote:
>In article <
kr6ivdhpcujhrv8n7...@4ax.com>, Scott
>>>>ItÇs NOT the heater element though as it is still heating water, itÇs just
>>>>not
>>>>delivering it in response to the fancy jig you have to do with the control
>>>>switch (a double press followed by a rotation).
>>>>
>>>>Anyone come across this and know where the fault might lie? I suspect there
>>>>must be some Ñsmartnessâ in the switching mechanism but IÇm wondering what
>>>>could have gone wrong (with a high enough fault current) to trip the MCB.
>>>>Sadly itÇs out of warranty
>>>
>>>She may need to go through the reset procedure. I've done this a couple
>>>of times when we have short power breaks, nothing to do with the tap.
>>>
>>>Try the FAQ page at <
http://www.quooker.co.uk/enuk/service>
>>>
>>>A hint regarding the reset process - when they say unplug it from the
>>>socket, do just that. Seems to need that rather than just turning the
>>>switch off at the wall.
>>
>>How can that be so, unless your polarity is reversed?
>
>Search me. All I know is that that's what it says in the reset
>instructions. If I left it plugged in and just switched off at the
>wall, it didn't seem to want to reset (although it's possible I was
>just being impatient). If I unplugged it and left it alone for a while,
>then it was OK on being replugged.
I suspect the instruction to unplug is to cover situations where there
is no switch on the plug. I suspect not counting to 10 before
switching power back on may have prevented the reset taking place.